801 to 825 of 1,010 ITIL Jobs in England

within fintech, banking, or trading environments.• Proven experience as Major Incident Manager/Incident Commander handling real-time high-severity events.• Strong knowledge of ITIL processes (Incident, Problem, Change, Knowledge, Configuration Management).• Hands-on experience with ITSM tools (ServiceNow, JSM, HPSM, CMDB).• Experience in reporting & analytics (availability … software as well as infrastructure.Nice to Have• Knowledge of trading systems, order management platforms, or exchanges.• Experience in running Splunk queries, understanding basic troubleshooting.• ITIL v3/v4 certification or equivalent.• Prior experience in global 247 financial services environments.• Familiarity with SOC audit frameworks and regulatory compliance in financial services. ...

using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management … decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5 years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement ...

Delivery Manager Skills and Experience Required Proven experience in IT service delivery, IT service management, or a similar technology operations role Strong understanding of ITIL principles and service management processes Experience managing incidents, problems, changes, service levels, and continual improvement activities Excellent stakeholder management and communication skills, with the ability … Experience producing service reports, performance dashboards, and management information Ability to lead discussions, coordinate teams, and remain calm during major incidents or service disruption ITIL certification or equivalent service management experience is desirable Experience with IT service management tools and platforms is desirable Key Benefits of Working ...

governance, risk and compliance, including SaaS and emerging technologies such as AI.Working knowledge of core IT disciplines including Microsoft 365, Windows environments and ITIL principles.Outstanding communication skills, with the ability to influence and engage stakeholders at all levels.Strong analytical and problem-solving capabilities, supported by a data-driven mindset.The ability … thrive in a fast-paced, evolving environment where priorities can shift quickly.Degree qualification or equivalent professional experience.Relevant IT qualification such as ITIL or similar.Why Join Buro Happold At Buro Happold, we believe in creating a better, more sustainable world. You’ll be part of a team that values innovation, collaboration ...

ensure secure, scalable architecture. Oversee integrations with Electronic Health Record (EHR) systems, reporting tools, and identity management (e.g., Active Directory). Work within an ITIL framework by aligning product value delivery with IT service management processes, ensuring service stability, compliance and quality are maintained. Embed security by design principles within … incident investigation) Understanding of LFPSE requirements and NHS data standards Familiarity with EHR systems (e.g. Carenotes, Epic), API integration, system security, data governance and ITIL framework Ability to use BI tools (e.g., Power BI, Tableau, Qlik) for incident trends, RCA tracking, and learning outcomes (D) Able to align product development ...

ensure secure, scalable architecture. Oversee integrations with Electronic Health Record (EHR) systems, reporting tools, and identity management (e.g., Active Directory). Work within an ITIL framework by aligning product value delivery with IT service management processes, ensuring service stability, compliance and quality are maintained. Embed security by design principles within … incident investigation) Understanding of LFPSE requirements and NHS data standards Familiarity with EHR systems (e.g. Carenotes, Epic), API integration, system security, data governance and ITIL framework Ability to use BI tools (e.g., Power BI, Tableau, Qlik) for incident trends, RCA tracking, and learning outcomes (D) Able to align product development ...

large, cross‐functional programme covering workplace technology, service operations, cyber assurance, identity, and change. Deliver a consolidated SIAM‐based operating model aligned to ITIL v4, integrating multiple suppliers and service towers. Drive technology rationalisation, including: Windows 11 endpoint and image strategy Intune/Configuration Manager Identity and access (AD/… Endpoint management: Intune, Configuration Manager, MDM/MAM. Identity & security: AD/Entra ID, Zero Trust, MFA, PAM, EDR/XDR, DLP. Service management: ITIL v4, SIAM, ITSM platforms (e.g. ServiceNow). Secure cloud, collaboration, and restricted‐environment solutions. #J-18808-Ljbffr ...

Line technical support across Trackside and Test Operations environments. Own incidents, requests and escalations through to successful resolution. Deliver technical solutions throughout the ITIL service lifecycle. Act as a technical SME, supporting colleagues and key business stakeholders. Identify opportunities to improve IT services, processes, reliability, security and performance. Ensure … technologies Performance monitoring, availability monitoring and restoration 23+ years' experience in a senior IT Support/3rd Line Support role or equivalent Qualifications Essential ITIL Foundation (v3 or v4) CCNA certification or equivalent networking knowledge Degree or equivalent commercial experience Desirable Microsoft Certifications CCNA Certification Previous Formula 1 Trackside experience ...

continual improvement across change management practices. Essential Skills & Experience Experience working in an IT Change Management or Service Management environment. Strong understanding of ITIL Change Enablement principles. Experience coordinating multiple stakeholders across technical and business teams. Excellent organisational, planning and prioritisation skills. Strong communication and stakeholder management abilities. Experience working … supporting large-scale or enterprise IT environments. Familiarity with Agile and traditional project delivery methodologies. Understanding of operational readiness and service acceptance. Technical Knowledge ITIL 4 Change Enablement Incident, Problem and Release Management Service Transition and Operational Acceptance Risk and Impact Assessment Techniques ITSM Platforms (e.g. ServiceNow) Change Scheduling ...

remote support environments Familiarity with Intune, SCCM or similar endpoint management tools Experience supporting Microsoft Dynamics 365 CRM would be advantageous Understanding of ITIL principles or an ITIL certification would be beneficial Strong communication skills with the ability to build effective relationships with users across the business Apply ...

financials. Initiative: Self-starter with the ability to drive assignments and escalates when necessary. Teamwork: Team player with a strong customer-centric ethos. ITIL Skills: ITIL v4 certified with strong skills in Service Design, Operations and Transition Additional Information Why Version 1? At Version 1, we believe in providing ...

support environment. Technical Knowledge: Proficient in supporting Windows/macOS environments, Microsoft 365, Active Directory, and basic networking (TCP/IP, VPNs). ITIL Framework: A solid understanding of ITIL foundation principles (Incident, Request, and Problem Management). Communication: Exceptional verbal and written communication skills, with the ability to explain ...

qualification e.g., ILM/CMI equivalent to the breadth of leadership responsibility of the role Desirable Intermediate or Expert qualification or equivalent experience in ITIL Service Management Prince2 Project Management or equivalent Qualification Experience Essential Extensive informatics experience at senior level Extensive senior management experience including Personnel management Knowledge … ability to analyse highly complex issues involving multiple factors Detailed understanding of the current NHS national digital programmes and strategies Desirable Working in an ITIL environment A good Knowledge of the NHS Skills, albilities and knowledge Essential Demonstrate ability to manage and work to multiple and tight timescales under pressure ...

environments. Configure and manage Dell server hardware and iDRAC. Maintain technical and operational documentation. Support asset management, logistics and supplier engagement activities. Participate in ITIL-based change management processes. Work closely with project and operational teams to deliver infrastructure services. Support onsite installation and deployment activities when required. Essential Skills … server hardware and iDRAC management. Experience providing 2nd and 3rd line support within enterprise environments. Ability to maintain accurate technical documentation. Experience working within ITIL change management processes. Strong communication skills and the ability to work effectively within a team. Desirable Skills Experience using Remedy. Office automation and documentation management ...

Job DescriptionThe Senior Infrastructure Engineer is responsible for designing, delivering, supporting and maintaining secure, resilient and supportable infrastructure solutions across AJ Bell’s technology estate.The role acts as a senior technical contributor within the Infrastructure ...

Infrastructure Operations Engineer - Remote - c£61K A nation health organisation is looking for an experienced Infrastructure Operations Engineer to lead the ongoing transformation of its Microsoft cloud estate as it moves from legacy systems to ...

ensure technology changes are visible, coordinated, and tracked.Help embed more proactive, intelligence-led support practices across global technology operations.ABOUT YOUYou bring strong knowledge of ITIL service management frameworks, with practical experience supporting incident, event, and problem management processes. ITIL v3 or v4 certification is preferred.You have experience in technology operations ...

/Enclosures, structured cabling). Minimum qualifications (ideal) Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. Certification requirements ITIL v4, CompTIA Desirable qualifications Experience of applying modern ITSM frameworks to cloud operations. Certification requirements: ITIL v4 ASICS/Inventory Control Project or Resource Management ...

improve problem management processes to reduce future incidents. About you: We're looking for an experienced Problem Analyst who will operate within the ITIL framework, focusing on investigating patterns, analysing trends, and implementing solutions that transform recurring incidents into resolved problems to ensure that Technology Services remain stable, reliable … aligned with business objectives. Essential criteria: Experience working within IT Service Management environments, with working knowledge of ITIL principles and problem management processes. Strong analytical and investigative skills, with the ability to identify root causes, assess trends and support effective problem resolution. Experience handling incidents and problems in a live ...

processes Knowledge of cloud platforms such as Azure, AWS, and Google Cloud. Experience integrating ITAM tools with procurement, finance, and ERP systems. Industry Knowledge ITIL framework knowledge. Understanding of software licensing models from major vendors including Microsoft, Oracle, IBM, SAP, Adobe, and VMware. Knowledge of ISO 19770 and ITAM best … communication, workshop facilitation, and documentation abilities. Experience leading technical teams and architecture governance boards. Qualifications Degree in Information Technology, Computer Science, or related discipline. ITIL Foundation (minimum). ServiceNow Certified Implementation Specialist (SAM Pro and/or HAM Pro desirable). TOGAF certification desirable. ITAM, IAITAM, or similar asset management ...

skills* Experience working with developers, business analysts, and infrastructure support teams will be an asset.* Knowledge of automation and process improvement* Strong understanding of ITIL Incident Management, Problem Management and Change Management* Knowledge of Scripting, SQL and/or experience in programming languages such as Java and Python* Knowledge … project & development lifecycles (SDLC), agile methodology, and ITIL**Nice to Have Skills:*** Experience in FIS Quantum application* Experience in financial services industry, specifically in Capital Markets and Treasury* Experience with Big Data and NoSQL databases (Hadoop/HBase/Spark) and Spark SQL is a bonus* Familiarity with other programming ...

Professionals teams to proactively seek improvements which can be communicated, and demonstrated, to the business. Ensure that all work is supportive of the (primarily ITIL based) Service Management processes across the organisation. Provide support and assistance to all parts of the Service Management team, as and when the need arises. … elements of IT support. Take responsibility for protecting and growing the reputation of the IT Department. Qualifications The post-holder must be qualified to ITIL Foundation, Prince2/MSP Practitioner, and ideally, Management of Risk Practitioner. Skills & experience Strong project management skills, with a proven track record of delivery ...

overall customer experience. Person Specification Must-Have Requirements Degree-level qualification (or equivalent experience) in ICT, Information Systems or a related discipline. ITIL Foundation (Version 3 or 4) or higher qualification. Project management qualification such as PRINCE2 or Agile. Evidence of continuing professional development (CPD). Significant experience managing … operations within a complex organisation. Experience delivering ICT projects and service improvements. Experience managing ICT suppliers and external service providers. Strong knowledge of ITIL service management principles. Good understanding of ICT infrastructure, applications and operational environments. Knowledge of risk management, business continuity, disaster recovery and cyber security. Experience monitoring service ...

overall customer experience. Person Specification Must-Have Requirements Degree-level qualification (or equivalent experience) in ICT, Information Systems or a related discipline. ITIL Foundation (Version 3 or 4) or higher qualification. Project management qualification such as PRINCE2 or Agile. Evidence of continuing professional development (CPD). Significant experience managing … operations within a complex organisation. Experience delivering ICT projects and service improvements. Experience managing ICT suppliers and external service providers. Strong knowledge of ITIL service management principles. Good understanding of ICT infrastructure, applications and operational environments. Knowledge of risk management, business continuity, disaster recovery and cyber security. Experience monitoring service ...

reporting and engineering best practice. Develop and maintain operational procedures, known error documentation and technical knowledge repositories. Ensure engineering activities comply with SITA governance, ITIL processes, quality standards and airport safety requirements. Support Service Transition activities, technical assurance reviews and operational readiness assessments for new services. Supplier & Commercial Management Manage … within operational communications environments. Excellent analytical and fault diagnosis skills. Experience leading technical incident resolution, Problem Management and Root Cause Analysis. Working knowledge of ITIL Service Management processes. Experience managing technical suppliers and vendor escalations. Excellent stakeholder management and communication skills. Experience mentoring or providing technical leadership to engineering teams. ...