126 to 150 of 447 ITIL Jobs in the UK excluding London

support and mentor others, contributing to the overall capability and resilience of the IT team. From a qualifications and framework perspective, knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would also ...

storage PowerShell, VBScript or comparable scripting technologies Network protocols and troubleshooting Disaster recovery and business continuity Incident, problem and change management within an ITIL environment You do not need to be an expert across every technology. However, you should possess strong Windows and Azure foundations, confidence troubleshooting complex technical issues ...

delivery of IT support services meet organisational needs, maintain service continuity and are underpinned by robust business continuity arrangements. Lead and develop an ITIL-aligned IT support function, ensuring queries are effectively prioritised, managed within agreed timescales and responsive to organisational needs. People Management Line manage members ...

major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised ...

business teams to deliver customer-focused outcomes. Required Experience Strong experience engaging with customers, business stakeholders and senior technical teams. Experience operating within an ITIL-based environment . Experience working with software vendors and development teams to enhance and improve software solutions. Proven experience collaborating with engineering teams to deliver ...

timely manner according to an agreed service level. Documenting procedures, standards, best-practice configurations, settings, installation sequences and back-out instructions. Following ITIL/Service Management policies and procedures. Helping the software asset management team to maintain applications (licence management and version control). The skills you'll need ...

Qualification Desirable In possession of the PRINCE2 Project Management Practitioner Qualification Professionally recognised IM&T qualification and/or management qualification (Cisco, Microsoft etc) ITIL Service Management Experience Essential Management experience in an ICT arena 10 years experience of working in an ICT customer service/technical operations Experience ...

overseas. It would also be advantageous if you have: Experience delivering ServiceNow pre-sales activity as part of broader customer solutions. ITIL Foundation, Intermediate or Expert Certifications. Pre-sales experience beyond ITSM, including capabilities such as ITAM, ITOM, IRM and HRSD as examples. Experience with ServiceNow Customer Workflows and Employee ...

Network security technologies (firewalls, IDS/IPS, VPN, segmentation) Familiarity with virtualisation and cloud networking concepts Network monitoring, diagnostic, and analytics tools Understanding of ITIL and service management frameworks Delivery within secure/enterprise/defence environments Desirable: VMware NSX-T deep expertise and certification (or equivalent experience) VCF networking ...

Knowledge of virtualisation technologies such as VMware. Experience with enterprise backup and storage platforms. Familiarity with Microsoft security technologies and infrastructure hardening. Understanding of ITIL processes and change management. Please note: Due to the nature of this programme, applicants must hold active DV (Developed Vetting) Security Clearance and be eligible ...

SIEM tools. Strong communication, stakeholder management, and report-writing skills. Professional certifications such as CISSP, CISA, ISO 27001 Lead Auditor/Implementer, or ITIL are desirable. Additional Information Based in Leeds with regular travel to Runcorn and occasional UK and European travel (approximately 25%). DBS clearance required. Applicants must ...

Skills & Knowledge Proven Leadership and Team Management Incident Coordination Technical Proficiency - IT infrastructure, systems, and services (e.g., Windows, Office 365, networks, cloud solutions). ITIL Framework Knowledge Personal Attributes/Behaviours Communication Skills Customer Service Orientated Analytical and Problem-Solving Skills Adaptability and Resilience Organisational and Time Management Skills Collaboration ...

Jira Service Management configuration experience API and scripting knowledge Experience with CI/CD and DevOps practices Strong understanding of Agile, Scrum, DevOps and ITIL Excellent communication and stakeholder management skills If you are interested in this role or wish to apply, please submit your CV. ...

leading enterprise application environments Proven SAP applications governance and support experience Knowledge of Azure, Microsoft 365, Power Platform and Power BI Strong understanding of ITIL, change management and IT General Controls Experience managing outsourced suppliers and third-party vendors Excellent stakeholder management and communication skills Experience delivering application ...

doing: * Coordinate change activities across technical and business teams * Apply strong planning and prioritisation to support effective change scheduling and governance * Use ITIL Change Enablement principles to assess risk and make balanced governance decisions * Support change documentation and process discipline, with strong attention to detail * Work with IT Service Management ...

holding active SC will benefit of a quick start date Desirable: CISSP, CISM or equivalent professional cybersecurity certification Experience with Cloud Security (AWS, Azure) ITIL Foundation ( or equivalent) service management qualification What you will gain: Amazing rate for great affordability Remote working that you can spend less time travelling ...

team What were looking for Strong hands-on Major Incident Management experience Proven experience leading high-priority incidents in complex environments Good knowledge of ITIL, Incident Management and ITSM tooling Excellent stakeholder management and communication skills Ability to remain calm, make decisions and take ownership under pressure Experience within large ...

person specification. Person Specification Qualifications & Training Essential Foundation Degree/HND or extensive and relevant work experience. Advance ECDL or equivalent. Foundation Certificate in ITIL Service Management. Attendance at Microsoft accredited training for Supporting and Troubleshooting Windows OS. Desirable Degree in an IT related subject. Microsoft Certified Professional qualification. Formal ...

Notes, Citrix, Mobile Devices and Microsoft operation systems Excellent troubleshooting skills Desirable Experience of using a service management system such as ServiceNOW Awareness of ITIL framework ...

that does not accurately reflect their knowledge, skills and values. Person Specification Qualifications Essential Evidence of formal education or experience (A Level equivalent) Desirable ITIL Service Management (Foundation) Experience Essential Previous experience of working within a Service/Help Desk environment. Previous experience of working in a Customer Services environment. ...

limited to the above points. Key skills/knowledge: Must be certified Security Cleared or ability to be achieve on application Must be ITIL certified Quantifiable experience of operating in a face paced moving client facing engagement In depth quantifiable knowledge and hands on experience in troubleshooting IT related issues ...

governance, risk and change management Contract and supplier management Customer relationship management Agile and Waterfall methodologies Experience working within structured frameworks such as ITIL, ISO 27001, and software development lifecycles. You will be a confident communicator with excellent client-facing, negotiation, leadership, and problem solving skills, capable of building trusted ...

support role. Strong technical skills in Windows/macOS , Microsoft 365 , Active Directory , and basic networking (VPNs, TCP/IP). Solid understanding of ITIL principles (Incident, Request, and Problem Management). Excellent communication and logical problem-solving skills under pressure. Apply Today Interested in leading a top-tier service ...

that improve collaboration, traceability, and programme performance. Essential Experience & Qualifications Project or Programme Management certification (Prince2, APM, or equivalent) or significant delivery management experience. ITIL or equivalent Service Management experience. You will ideally possess experience and understanding across: Digital engineering principles and practices. CAD and configuration management environments. Aerodynamic analysis ...

mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Background in manufacturing, distribution, or professional services Hays Specialist Recruitment Limited acts as an employment agency for permanent ...