176 to 200 of 450 ITIL Jobs in the UK excluding London

management and cross region handholding of issues.Investigation of incidents reported across a range of applications within our Custody Digital Assets and Settlements applications.Engagement with ITIL processes including Major Incident management, problem management, change management etc.Operate independently to identify process bottlenecks and proactively drive improvements by engaging the appropriate teams.Experience ...

analytical, and documentation skills. NICE TO HAVE: Power Platform (Power Apps, Power Automate, Dataverse), PowerShell/Python Scripting, Azure/AWS know-how, or ITIL experience. WHAT WILL YOU BE DOING: Providing 2nd/3rd line support for CRM incidents and service requests Managing environments, deployment pipelines, and quarterly release ...

equivalent) in Maths and English. Advanced computer literacy in Microsoft Office (Word, Excel, Outlook, PowerPoint). RSA Level 2 Word Processing or equivalent. Desirable ITIL Foundation or equivalent Service Management qualification. Project management qualification or experience (e.g., PRINCE2). Experience Essential Experience in IT procurement, telecoms, or administrative roles within ...

support for infrastructure and migration projects, including server, platform and legacy on-premises file server migrations. Work closely with internal IT teams in an ITIL-based environment, contributing to projects, documenting solutions and implementing technical changes. The System Engineer must be able to commit to being onsite in Sunderland ...

routing, switching, firewalls, VPNs, and network troubleshooting Experience supporting complex enterprise environments and resolving infrastructure-related incidents PowerShell scripting and automation experience Knowledge of ITIL-based service management practices Desirable Previous experience within Defence, Government, or other highly regulated environments Exposure to Azure Monitor, Log Analytics, or other enterprise monitoring ...

patch panels and network connectivity. Ability to perform hardware installations, relocations and equipment upgrades. Experience following Change Management and Configuration Management processes. Knowledge of ITIL principles and incident, problem and request management. Experience using IT Service Management (ITSM) tools such as ServiceNow or Remedy. Ability to diagnose and resolve hardware ...

skills, able to engage confidently at C-suite and governance forum level Experience leading in multi-country or EMEA -scope environments is highly desirable ITIL v4, Certified Platform/Product Owner or equivalent qualifications are a plus If you are a strategic platform leader who can balance business value, governance ...

Performance functions Previous Director-level experience in a similar role Degree level education, or equivalent experience Experience with Power BI and related reporting technology ITIL or CoBIT certification (or equivalent) PRINCE2 certification (or equivalent) Strong analytical and communication skills, with confidence influencing senior stakeholders If this sounds like the right ...

Active Directory. Excellent communication skills with the ability to translate IT jargon for non-technical users. A relevant IT degree, Microsoft Certification, or ITIL Foundation knowledge (highly desirable). This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with ...

Ability to troubleshoot complex technical issues and identify innovative solutions. Desirable Degree in Computer Science, Information Systems or a related discipline, or equivalent experience. ITIL Foundation certification. Experience with machine learning concepts or supporting data science initiatives. Knowledge of Agile delivery methodologies. What We Offer Salary ...

Active Directory. Excellent communication skills with the ability to translate IT jargon for non-technical users. A relevant IT degree, Microsoft Certification, or ITIL Foundation knowledge (highly desirable). This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with ...

Change management training Desirable Professional Scrum Master (PSM) II/Professional Agile Leadership or similar advanced project management qualification Managing successful programmes (MSP) or ITIL certification Process redesign training Experience Essential Practical experience of designing and delivering digital transformation projects, ideally in the NHS or wider UK public sector Practical ...

required Additional skills: Knowledge of ITSM tools and processes Familiarity with VMware vCenter (usage, not administration) Adaptability to change and shifting priorities Understanding of ITIL and Agile methodologies Join a team committed to innovation and sustainability, where your expertise will make a real difference. If you're ready to take ...

Enterprise or Security) Juniper Networks Certified Professional (JNCIP-ENT or JNCIP-SEC) Palo Alto Networks Certified Network Security Engineer (PCNSE) CompTIA Security+ or CySA+ ITIL 4 Foundation or Managing Professional ...

Operations Oversee multi-channel support (phone, email, ticketing systems), ensuring accurate incident categorisation and tracking. Maintain alignment with IT service management best practices and ITIL guidelines. Conduct regular quality assurance checks on support tickets and maintain standard knowledge base articles. Monitor system alerts and maintain strict adherence to organizational security ...

Microsoft Intune, MECM/SCCM, or similar endpoint management solutions. PowerShell scripting and automation experience. Experience supporting large-scale enterprise endpoint estates. Familiarity with ITIL-based operational environments. Experience working within secure facilities or restricted-access environments. What's Required? To be considered for this opportunity, you must: Be eligible ...

Microsoft Intune, MECM/SCCM, or similar endpoint management solutions. PowerShell scripting and automation experience. Experience supporting large-scale enterprise endpoint estates. Familiarity with ITIL-based operational environments. Experience working within secure facilities or restricted-access environments. What's Required? To be considered for this opportunity, you must: Be eligible ...

manage a multi-skilled service delivery team both internal and via partners. • Excellent communication skills. • Ability to meet strict deadlines. • An awareness of ITIL V3 or V4 and ability to understand the full-service lifecycle. • Project Management experience and qualification, Prince 2 or equivalent would be an advantage.? • Ability ...

/certifications Certified in administration of Jira and Confluence Strong API and scripting knowledge Understanding of Agile, Scrum, DevOps/CI/CD and ITIL Desirable: experience configuring workflows, custom fields and reporting dashboards with customers Excellent communication, presentation and stakeholder engagement skills ...

engagement across the organisation. Key RequirementsEssential Relevant IT qualification or equivalent hands-on experience. Experience with Microsoft 365/SharePoint Online administration. Knowledge of ITIL and Service Desk support processes. Strong stakeholder management, communication, and customer service skills. Experience using incident and service request management tools. Desirable NHS experience. Microsoft ...

platforms such as NetSuite, Sage, Phocas or bespoke systems is highly desirable, along with exposure to Power BI, basic SQL, PowerShell, Linux, ITIL or project methodologies.A full UK driving licence is essential, as occasional travel to other sites or supplier locations will be required. Pool cars are used for visits ...

platforms such as NetSuite, Sage, Phocas or bespoke systems is highly desirable, along with exposure to Power BI, basic SQL, PowerShell, Linux, ITIL or project methodologies. A full UK driving licence is essential, as occasional travel to other sites or supplier locations will be required. Pool cars are used ...

external clients and manage internal resources throughout Project and Service deliverables. You will bring an understanding of Service Delivery Standards, operating in ITIL environments and manage Service and Ticketing environments in applying prioritisation of hardware and software requirements. Skill Set Demonstrable evidence of suitable qualifications and experience i.e. Service Delivery ...

configuration management, automation tools and infrastructure-as-code practices Understanding of database migration tools, methodologies and best practices Knowledge of IT service management frameworks (ITIL, ITSM) and operational readiness processes Proficiency with service management tools (ServiceNow) Familiarity with MOD security requirements, classification handling and defence contractor compliance frameworks Programme & Project … programmes (RAF, MOD, or prime defence contractors) Previous DV clearance or SC clearance held Armed Forces background or military service experience Certification in PRINCE2, ITIL, TOGAF, or AWS/Azure cloud architecture Experience with DXC service delivery models, platforms or customer engagements Knowledge of ITAR compliance, export control regulations ...

Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber … automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/ ...