176 to 200 of 573 ITIL Jobs in the UK excluding London

Experience assessing risk, business impact and organisational readiness for change. Experience working within an IT Service Management or Service Delivery environment. Understanding of Information Technology Infrastructure Library practices (version 3 or 4). It would be great if you had: Experience operating within secure or highly regulated environments. A proactive ...

Skills: Required: 7+ years of experience working with Technology or in engineering, technology fields Proven knowledge and understanding of standard IT service delivery, ITIL and Agile practices. Proven experience in technical product management or technical product delivery. Deep understanding of business/processes and high-level understanding of high-quality ...

introducing automation and delivering operational efficiencies. Experience using AI tools such as ChatGPT or Claude to improve ways of working. Professional certifications such as ITIL, CompTIA, Microsoft, Cisco or AWS would be advantageous but are not essential. What We Need Loves solving technical problems. Enjoys helping people and delivering ...

through technical due diligence and system integration Requirements: Proven experience as a Technical Architect across multiple technology domains Strong knowledge of frameworks such as ITIL, Prince2, TOGAF, and Archimate Excellent analytical, problem-solving, and communication skills Experience working in matrixed environments and fast-paced delivery settings Strong organisational and project ...

Desirable Skills Experience supporting cloud-based platforms and services. Understanding of APIs, integrations, and data flows. Knowledge of SQL and database technologies. Familiarity with ITIL principles and service management processes. Experience working within a fast-paced technology or software business. ...

Third-Party Risk Management (TPRM). Knowledge of regulatory frameworks and operational resilience requirements. Familiarity with DORA and related compliance standards. Understanding of ITIL, COBIT, or similar governance frameworks. Experience within financial services, insurance, or other regulated sectors. Qualifications Degree in Information Technology, Computer Science, Engineering, or a related discipline. ...

exceptional customer service within a fast-paced and evolving technical environment. Desirable Skills & Certifications CCNA CCNP JNCIA-Junos Fortinet NSE Certifications SolarWinds Certified Professional ITIL Foundation Degree qualification or equivalent commercial experience Experience with CRM and ERP platforms such as Salesforce or Oracle Why join? Opportunity to lead a highly ...

performing technical teams. Strong knowledge of IT service management, cyber security, business continuity and operational resilience. Understanding of governance and industry frameworks such as ITIL, ISO 27001 and related best practices. Excellent stakeholder management and communication skills, with experience engaging Executive and Board-level audiences. Not sure you meet every ...

ITSM, PMP, Agile processes. Graduate or master's degree in computer science or equivalent Ability to define and track resilience value metrics. Appropriate ITIL/PMI/PRINCE certification Desirable: knowledge and understanding of IT Networking, infrastructure in laboratory environments, understanding Azure Dev-Ops fundamentals for project management, reporting ...

degree level or otherwise suitable experience desirable in one or more of the following: DSDM Practitioner SCRUM Master RAD PRINCE 2 or APM ITIL TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which ...

management systems. Desirable Knowledge of NSI, SSAIB, or similar accreditation requirements. Understanding of CCTV, access control, intruder alarms, and basic networking principles. ITIL Foundation or equivalent service management knowledge. Experience working with monitored security systems or ARCs. Your profile Personal Qualities Calm and professional under pressure. Customer-focused with strong ...

skills and ability to manage priorities Full UK driving licence and access to a vehicle (milage expensed) Desirable MSP experience Microsoft/Azure certifications ITIL exposure Mac experience What's on Offer Broad exposure across multiple technologies and client environments Involvement in infrastructure projects and upgrades Training and certification support ...

routing, switching, firewalls, VPNs, and network troubleshooting Experience supporting complex enterprise environments and resolving infrastructure-related incidents PowerShell scripting and automation experience Knowledge of ITIL-based service management practices Desirable Previous experience within Defence, Government, or other highly regulated environments Exposure to Azure Monitor, Log Analytics, or other enterprise monitoring ...

with data platform upgrades, migrations, or remediation programmes Exposure to data centre/infrastructure/cloud environments Strong knowledge of IT service management and ITIL principles Familiar with tools such as JIRA, MS Project, Confluence, ServiceNow Soft Skills Excellent stakeholder management - able to translate technical detail for business audiences Strong ...

Active Directory administration ** Windows Server environments ** Remote working technologies including VPNs and Citrix ** Mobile Device Management solutions ** Building, configuring and troubleshooting PCs and laptops ** ITIL-based support processes and incident management Why apply? This is an opportunity to join a highly respected international organisation where technology plays a critical role ...

service performance measurement • Experience in incident, problem, or continuous service improvement • Strong analytical and problem‐solving capability • Excellent stakeholder engagement and influencing skills • ITIL qualification or equivalent experience If you also have the following, we’d especially like to hear from you; • Experience in telecoms network operations or infrastructure environments ...

direction Knowledge of the following is advantageous but not essential: - Degree in IT/STEM or equivalent experience Certifications such as TOGAF, Agile, PRINCE2, ITIL or similar Vendor certifications (e.g. Microsoft, Oracle) In return, you will be rewarded with ongoing career development, flexible hybrid working and an enviable benefits package. ...

ServiceNow. Desirable Skills Linux administration experience. Google Cloud certifications, including: Cloud Digital Leader Associate Cloud Engineer Professional Cloud DevOps Engineer Professional Cloud Security Engineer ITIL v4 Foundation certification. Experience supporting enterprise-scale production environments. Willingness to participate in a 24x7 on-call support rota. Why Join Us? ✅ Work with leading ...

work autonomously or within high functioning team environment What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive ...

tools and processes. Support team members in their personal development of technical skills. Who you are Technical/Professional Expertise Working knowledge of ITIL Strong Web Development Experience - ideally inc. PHP, Python, HTML5, CSS3, JavaScript (ES6, JQuery), REACT Strong Problem solving and analytical experience Strong working experience of Excel Experience ...

detail and accuracy Strong communication and interpersonal skills Desirable Experience in an IT Service Desk or support environment Experience with call logging systems or ITIL processes Experience in asset management or stock control Strong Microsoft Office skills, particularly Excel Key Attributes Detail-oriented and methodical Customer focused and professional Able ...

person specification. Person Specification Qualifications Essential Interview Degree level qualification in IM&T, Education, Project Management or equivalent experience. IT Service Management qualification (e.g. ITIL) or equivalent experience. Experience Essential Experience of managing or supervising staff. Experience of delivering user support services within a digital or IT environment. Experience ...

processes. Promote and implement IT security best practices across systems, user access, devices, and operational processes. Maintain and enhance Jira workflows, technical documentation, and ITIL-aligned service management processes, driving continual improvement and operational efficiency. Requirements Proven experience in a similar Service Desk Team Lead or IT Support leadership role. ...

support documentation Drive continuous service improvement and process optimisation Escalate risks, SLA breaches, and high-impact issues Identify and address security vulnerabilities Follow ITIL-aligned processes for incident, change, and risk management Profile A successful Application Support Analyst should have: Knowledge of compliance and regulatory requirements within the financial services ...

Management Knowledge Management Service Portal Integration Hub Flow Designer Reporting & Dashboards Performance Analytics Custom Applications Skills & Experience Experience supporting the ServiceNow platform. Understanding of ITIL processes. Experience investigating and resolving incidents. Knowledge of: Business Rules Client Scripts UI Policies Flow Designer Notifications ACLs Import Sets Transform Maps JavaScript knowledge. Experience ...