151 to 175 of 493 ITIL Jobs in the UK excluding London

knowledge of: Windows 11 Windows Server 2019/2022 Active Directory administration Excellent customer service and troubleshooting skills Experience working with IT ticketing systems (ITIL-based) Strong time management and attention to detail Ability to work independently and as part of a team Desirable: VMware and/or Hyper ...

other existing solutions requiring revisions An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL Experience working within a hybrid Agile/Scrum/Waterfall framework Experience in the Systems Development Life Cycle processing including requirements analysis and systems design. ...

support environment Previous experience working on an IT Service Desk within a corporate environment is beneficial, but not essential A basic understanding of ITIL service management processes, including Incident, Problem, and Change Management, would be advantageous Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every ...

problem-solving capability. Strong documentation writing and process modelling skills. Experience in manufacturing, engineering, or complex operational environments. Formal BA project management or ITIL qualifications (Desirable) We Will Offer You: We believe our people deserve to feel supported, valued and empowered, both inside and outside of work. That ...

Business Team Player who shares knowledge and proactively supports the wider team Understanding and Qualified in Lean Six Sigma concepts Understanding and Qualified of ITIL Methodologies and framework Experienced in process mapping toolsets such as Microsoft Visio, Canva, iGrafx, Lucidchart Understanding and adherence of ISO 9001:2015 procedures and standards ...

with ITSM tools (e.g., ServiceNow, BMC Helix). Exposure to structured testing approaches (SVT, OAT, UAT). PRINCE2/PMP/Agile PM certification. ITIL v4 certification. Network certifications (e.g., CCNP, CCIE, equivalent). Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive ...

improve the user experience of the platform Delivering automation and leveraging API’s Understanding of ServiceNow data models, ACLs, roles, and platform security. ITIL/Agile/Scrum experience MUST be a British Passport holder, with eligibility for SC Clearance ...

improve the user experience of the platform Delivering automation and leveraging API’s Understanding of ServiceNow data models, ACLs, roles, and platform security. ITIL/Agile/Scrum experience MUST be a British Passport holder, with eligibility for SC Clearance ...

capability, and a customer-focused mindset, with a continuous improvement orientation. Key requirements include: proven IT service delivery management experience in a complex environment, ITIL certification, supplier and licensing management expertise, strong stakeholder engagement skills, and experience using service management tools. Familiarity with cloud platforms and modern IT infrastructures ...

SharePoint environments Apply application patches, upgrades, and software installations Implement minor application changes and enhancements Support a variety of web-based applications Work within ITIL-aligned service management processes Manage incidents, changes, and problem records effectively Collaborate with internal technical teams and client stakeholders Ensure service levels and operational standards ...

priorities within a fast-paced environment Strong attention to detail, a proactive approach, accountability Good Microsoft 365 skills including Excel, Teams and Outlook Desirable ITIL awareness or service management exposure APM PFQ or project coordination exposure Managed service experience This role would suit candidates currently working as a: Service Coordinator ...

priorities within a fast-paced environment Strong attention to detail, a proactive approach, accountability Good Microsoft 365 skills including Excel, Teams and Outlook Desirable ITIL awareness or service management exposure APM PFQ or project coordination exposure Managed service experience This role would suit candidates currently working as a: Service Coordinator ...

priorities within a fast-paced environment Strong attention to detail, a proactive approach, accountability Good Microsoft 365 skills including Excel, Teams and Outlook Desirable ITIL awareness or service management exposure APM PFQ or project coordination exposure Managed service experience This role would suit candidates currently working as a: Service Coordinator ...

Active Directory. You must be able to manage your workload and prioritise tasks. Nice to have’s: Certifications e.g. CompTIA A+, Microsoft MTA, or ITIL Foundation. Experience with PowerShell or similar. Experience with MDM solutions, like Intune. Knowledge of ConnectWise PSA/RMM or similar. Package & Benefits Pension Health insurance ...

offboarding processes including device setup and access Qualifications Degree or diploma in IT, Computer Science, or related field (preferred) Relevant certifications (e.g., CompTIA A+, ITIL Foundation) are a plus Location & Travel This role is based in Sheffield with travel required once per week to either the Nottingham or Scunthorpe office ...

environments Strong understanding of Workday configuration, security, and data management Experience supporting SaaS applications and integrations Familiarity with ITSM/ticketing tools and ITIL processes Strong communication and stakeholder management skills Ability to work collaboratively across technical and business teams Desirable Additional Workday certifications or modules Degree in IT, Computer ...

required Qualifications Skills & Experience Proven experience in a Service Delivery Manager or senior operational service role Strong understanding of service management frameworks such as ITIL Experience managing support teams and leading live service operations Strong commercial awareness and customer relationship management skills Experience building or improving service processes, governance ...

Looking For Proven experience in a QA/Software Testing role Hands-on experience testing ServiceNow , particularly: ITSM CSM Strong understanding of the ITIL framework Experience creating and executing test cases, managing defects, and performing regression testing within ServiceNow Experience with manual and/or automated test execution and analysis ...

users What we’re looking for: Strong customer service and communication skills Experience working in a service desk or IT support environment Familiarity with ITIL processes A proactive and positive attitude with strong attention to detail Ability to work both independently and as part of a team ...

remote 2nd line support and on-site field engineering. To ensure that digital services are safe, reliable and user-centred. Establish, embed and maintain ITIL-aligned processes (Incident, Request, Problem, Change, Knowledge, Asset & Configuration, Major Incident, Service Reporting and Continual Service Improvement). Ensure high-quality support for the Trust … teams to improve resolution and reduce repeat issues. Maintain strong knowledge sharing, SOPs and self-service resources to support first contact resolution. Process & Governance (ITIL) Manage ITIL processes (Incident, Request, Problem, Change, Knowledge) and support CAB to ensure safe, governed change. Assets, Security & Leadership Oversee asset and device lifecycle, ensuring ...

equivalent experience NVQ(3+)/HND or CompTIA Server+ or equivalent experience Desirable MCSE Core Infrastructure or MCP Relevant IT Infrastructure or Vendor Qualifications ITIL Foundation Knowledge and SKills Essential Expert technical knowledge of IT Infrastructure hardware and technologies such as storage area networks, virtual server environments and backup systems ...

Networking Cyber Security Identity Access Management Onboarding and offboarding acquisitions Oversight and optimisation of budgets Excellent stakeholder communication Desirable Experience Cyber Essentials Plus ISO27001 ITIL V4 Experience in Engineering or Service environments Roadmap Implementation of ISO27001 standards Ensuring all entities meet Cyber Essentials Plus Continuous maintenance and improvement focus Stabilise ...

multiple relevant stakeholder groups to resolve operational incidents acting as the single IT point of contact. Track record of driving appropriate process adherence (e.g. ITIL methodologies/elements of) Accountable for ensuring compliance with key governance and processes such as SLAM. Experience operating in a change control and configuration management ...

trusted relationships with stakeholders. It would be great if you had: Experience working in Defence, MoD, government, or other highly regulated environments. PRINCE2, PMI, ITIL, Microsoft, VMware, or other relevant technical certifications. Experience contributing to pre-sales, bids, technical assurance, or service improvement activity. Exposure to automation, monitoring, backup, storage ...

Networking Skills (AWS or Azure) HP/Aruba Switches knowledge essential Fortinet/Firewalls/migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards ...