226 to 250 of 499 ITIL Jobs in the UK excluding London

effectively under pressure and a willingness to take ownership Positive and professional attitude Experience working in a pressurised customer focused Service Desk within an ITIL based environment What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company ...

CIPS Status (MCIPS). MBA or relevant Master's qualification. Experience within a large, complex, multi-site organisation. Knowledge of specific IT frameworks (e.g., ITIL) or experience in procuring legal/consultancy services. Supportive team player and inclusive collaborator with excellent communication skills. Innovative problem solver with the ability ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. A major element … initiatives. Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. Deliver clear communication and exceptional customer service, supporting both technical and non-technical stakeholders ...

organisational skills and a proactive, solutions-focused approach Desirable: Background in IT, Infrastructure, or End User Services Knowledge of Digital Workplace environments Familiarity with ITIL frameworks Coaching or mentoring experience Financial awareness relating to resource and cost management Working Arrangements This role offers a hybrid working model, combining time across ...

infrastructure, including networking, servers, end-user computing, and site technologies Solid understanding of network services (DHCP, DNS, IP) and advanced troubleshooting techniques Familiarity with ITIL-based service management practices, including incident and problem management Experience working in a field-based role, including travel, site access, and health & safety considerations Excellent ...

through effective contract and relationship management. Experience defining, managing, and reporting against SLAs aligned to business outcomes. Desirable Experience developing processes aligned to the ITIL v3 framework. Experience delivering technology services supporting one or more of the following areas: CRM, Finance, Fundraising, Grantmaking, eCommerce, or Data Integration. Experience working with ...

where priorities shift quickly. Strong troubleshooting skills, the ability to manage your workload and the discipline to produce clear documentation will all be important. ITIL awareness and relevant Microsoft or infrastructure certifications are advantageous. The ability to work on-site in Didcot two days per week is essential. What ...

operational resilience What you'll bring: * Active eDV clearance * Proven experience as a RHEL System Administrator * Strong knowledge of x86 server architecture * Familiarity with ITIL-based processes (change, incident, problem management) * Experience working within air-gapped or highly secure environments * Proficiency in patching, upgrades, and system monitoring * Ability to follow ...

improvement. Highly organised, pragmatic and collaborative - able to bring structure to multiple moving parts. Desirable Change management certification (e.g., Prosci, APMG Change Management). ITIL/service transition/change governance experience. Familiarity with tools such as Miro, Power BI, SharePoint and learning platforms (LMS/digital walkthrough tools). ...

leadership and project management skills. Excellent communication and Team Player skills Strong decision‑making, prioritisation and problem‑solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery‑focused approach Confident decision‑maker able ...

service equipment Understanding of hardware lifecycle management, upgrades and capacity planning Experience supporting high-value, low-volume systems in regulated environments Awareness of ITIL service management principles To be Considered: Please either apply by clicking online or emailing me directly to henry.clay-davies@searchability.com. For further information please call ...

strong attention to detail Proficiencywith project management and/or PSA tools (e.g. ConnectWise, Autotask, Microsoft Project, or similar). Solid understanding of ITIL principles and IT service delivery lifecycle. Desirable Exposure to business telephony platforms such asEvonex,Callswitch, 3CX, Gamma Horizon PRINCE2 Foundation,AgilePM, or equivalent project management qualification ...

strong attention to detail Proficiencywith project management and/or PSA tools (e.g. ConnectWise, Autotask, Microsoft Project, or similar). Solid understanding of ITIL principles and IT service delivery lifecycle. Desirable Exposure to business telephony platforms such asEvonex,Callswitch, 3CX, Gamma Horizon PRINCE2 Foundation,AgilePM, or equivalent project management qualification ...

strong attention to detail Proficiencywith project management and/or PSA tools (e.g. ConnectWise, Autotask, Microsoft Project, or similar). Solid understanding of ITIL principles and IT service delivery lifecycle. Desirable Exposure to business telephony platforms such asEvonex,Callswitch, 3CX, Gamma Horizon PRINCE2 Foundation,AgilePM, or equivalent project management qualification ...

e.g. AWS and/or Azure) and legacy environments Desirable: Experience in a multi-site operational business (e.g. logistics, field service, distribution) Familiarity with ITIL/ITSM frameworks Experience managing organisational change or restructuring Awareness of information security standards (e.g. ISO 27001) and regulatory/compliance environments ...

lifecycle. Promote excellent customer service, acting as a point of escalation for complex queries or complaints. Skills and Experience: Experience and knowledge of utilising ITIL best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining ...

.NET/ASP.NET/.NET Core SQL Server & NoSQL technologies AWS and/or Azure Linux, networking and virtualisation Experience with TOGAF, Agile and ITIL environments Ability to work within highly secure environments Essential Requirement Candidates must hold active transferable DV clearance with a minimum of 12 months remaining validity. ...

systems, and security tooling. Understanding of security frameworks and data protection principles including GDPR and the Data Protection Act 2018. Experience working within an ITIL-based service environment. Desirable: Industry-recognised cyber security certifications (e.g. SANS, ISC2). Experience within Defence, Government, or high-security environments. Degree in Cyber Security ...

Project process o Development life cycle, Release and QA processes, Coding standards and methods, SQL, HTML and related tools, Process analysis, GIS standards Qualifications: ITIL Prince2 Technical degree (ideally) or equivalent experience Due to the volume of applications received for positions, it will not be possible to respond ...

Project process o Development life cycle, Release and QA processes, Coding standards and methods, SQL, HTML and related tools, Process analysis, GIS standards Qualifications: ITIL Prince2 Technical degree (ideally) or equivalent experience Due to the volume of applications received for positions, it will not be possible to respond ...

platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

governance frameworks Background in project delivery (PRINCE2, PMI or similar) Excellent troubleshooting, documentation, and stakeholder communication skills Desirable Skills MCSE (or equivalent certification) ITIL Foundation Experience working in customer-facing or secure government environments If this Monitoring Engineer role is of interest, apply now or email your application ...

capacity planning What we’re looking for 5+ years’ experience in IT/Technology Service Management, Incident Management or similar Strong knowledge of ITIL practices (incident, problem, change, service level management) Proven experience running major incidents and out-of-hours support models Hands-on experience with vulnerability management and cyber ...

Strong understanding of regulatory frameworks and cybersecurity standards. Strong Cyber GRC leadership experience within complex environments Deep knowledge of NIST, ISO 27001, COBIT and ITIL frameworks Experience working with EMEA regulatory and supervisory bodies Proven cyber risk, control maturity and compliance oversight expertise Excellent written communication for senior management ...

transitioning into operational ownership Microsoft 365 or SharePoint administration certification (MS-700 or equivalent) or equivalent experience Commitment to continuous professional development Desirable Experience ITIL Foundation certification Microsoft Power Platform Fundamentals Experience with large-scale SharePoint migrations or restructures Knowledge of PowerApps, PowerShell or advanced SharePoint administration Experience designing SharePoint ...