376 to 400 of 500 ITIL Jobs in the UK excluding London

certification at the Professional level;Palo Alto Networks Certified Network Security Engineer or equivalent Next-Generation Firewall vendor certification (Desirable) Working knowledge of the ITIL Framework. Extensive experience with multi-vendor products is essential. Juniper, Cisco, and Palo Alto Networks experience is desirable. Proven experience in planning and implementing networking ...

Agentic AI, Agile at Scale, DevSecOps delivery, journey‐to‐cloud, edge computing, low code/no‐code solution development, etc. Preferred but optional: ITIL foundations or higher Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. ...

limited to): Pulling together all aspects of service delivery to achieve targets and KPIs Ensuring that Service Levels are achieved and appropriate Driving ITIL good practice and owning the Service Operations policies & processes Continuous Service Improvement through Problem & CSI processes Quality of data through asset & configuration management Running ...

skills within production MQ environments Experience delivering changes independently into production Familiarity with z/OS panels, ISPF and mainframe tooling Experience working within ITIL-controlled environments NICE TO HAVE Experience with MQ monitoring tools on z/OS (e.g. Omegamon) Experience within UK banking or financial services environments Experience ...

skills within production MQ environments Experience delivering changes independently into production Familiarity with z/OS panels, ISPF and mainframe tooling Experience working within ITIL-controlled environments NICE TO HAVE Experience with MQ monitoring tools on z/OS (e.g. Omegamon) Experience within UK banking or financial services environments Experience ...

skills within production MQ environments Experience delivering changes independently into production Familiarity with z/OS panels, ISPF and mainframe tooling Experience working within ITIL-controlled environments NICE TO HAVE Experience with MQ monitoring tools on z/OS (e.g. Omegamon) Experience within UK banking or financial services environments Experience ...

skilled in producing high quality functional specifications within cross-functional teams to build and test developments You will have gained knowledge of key ITIL processes and experience with SAP Fiori applications in Quality Management The SAP ERP CC Team: The team includes SAP functional support and subject matter experts ...

optimise end-to-end facilitation and administrative support services across a large, complex, multi-stakeholder programme within a highly regulated environment. Key Responsibilities Lead ITIL-aligned service delivery, driving performance against SLAs/KPIs Own governance frameworks, reporting cycles, and senior stakeholder engagement Manage and ma... ZIPC1_UKTJ ...

automation (e.g. Shell, Bash, Python) Desirable Experience Supporting large-scale, high availability Oracle environments Working in 24/7 production support environments Familiarity with ITIL incident and problem management processes ...

delivering project plans , milestones and outcomes Reporting progress, risks and dependencies to senior stakeholders Supporting service delivery against KPIs, SLAs and operational targets Driving ITIL best practice , including Service Operations, CSI and Problem Management Ensuring data quality through asset and configuration management Leading service reviews (DSR, WSR, MSR, Operations Reviews ...

similar highly desirable (eg backgrounds in Royal Navy, 14 Signals Regiment) Ability to take ownership of issues and drive them to resolution Awareness of ITIL processes (ideal but not essential) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community ...

Taking ownership of Priority 1 and 2 tickets through to resolution. REQUIRED SKILLS: Previous experience in an MSP is highly desirable Good understanding of ITIL v3/v4 best practices. Ability to prioritise workloads and manage multiple tasks effectively. Experience managing SLAs and KPIs to maintain high service standards. SALARY ...

Taking ownership of Priority 1 and 2 tickets through to resolution. REQUIRED SKILLS: Previous experience in an MSP is highly desirable Good understanding of ITIL v3/v4 best practices. Ability to prioritise workloads and manage multiple tasks effectively. Experience managing SLAs and KPIs to maintain high service standards. SALARY ...

Public Sector or BPO experience is a plus) Sound working knowledge of ISO27001/2, ISO22301, PCI-DSS v4.0, Cyber Essentials+, ITHC and GDPR (ITIL, ISO42001 and ISO31000 awareness welcomed) Self-starting, comfortable communicating compliance issues in clear actionable terms to stakeholders at every level The salary & benefits: Salary ...

directly at the user's workstation. Service Desk Excellence: Responsible for meticulous ticket logging and documentation, ensuring every incident is accurately tracked within our ITIL-aligned service desk. Microsoft 365 & Exchange Admin: Manage the Office 365 tenant, including Exchange Online (mailboxes, groups, permissions), Teams, and SharePoint. Identity & Security Management: Administer … Entra ID. Infrastructure & Security: Practical experience with Windows Server, Azure, and LastPass. Desirable Skills: Service Management: Background in logging and managing incidents using an ITIL framework. macOS Knowledge: Experience supporting Apple/macOS environments is advantageous but not essential. Certifications: ITIL Foundation, CompTIA A+, or Microsoft (MS-900/ ...

multi-site network transformation Desirable Cisco certifications (CCNP, CCIE Enterprise Infrastructure, or equivalent) Experience integrating SD-WAN with security platforms and cloud environments ITIL or enterprise governance exposure Automation and infrastructure-as-code exposure ...

/Hybrid Salary up to £80,000 You will own incidents end-to-end across Incident, Major Incident, Change, Problem, and Service Request workflows (ITIL-aligned), leading real-time response to live DDoS attacks and complex network events as they unfold click apply for full job details ...

Support customer maintenance, upgrades, and technical communications. Contribute to incident response and post-incident reviews that sharpen our detection and mitigation playbooks. Work within ITIL processes (Incident, Change, Problem, Service Requests). Document procedures, grow the SOC knowledge base, and share what you learn with the team. Continuously level ...

central library. 7. Contribute to knowledge articles and quick reference guides; support super-user and floor-walking activities at go-live.8. Follow ITIL-aligned processes for change and release; protect sensitive data and comply with safety and IG requirements. 9. Collaborate with Support to hand over changes and ensure support ...

SharePoint Experience with remote support software Understanding of virtualisation, preferably with some experience of Microsoft HyperV and/or VMware ESXi Understanding of ITIL principles (ideally ITIL foundation certified) Training IT Solutions Technician (Software) Level 3 Apprenticeship Training to be received both at the employer's offices and at Cirencester ...

experience in a leadership role within an IT managed service company and Service Desk operations. Strong knowledge of IT service management frameworks, such as ITIL, and demonstrated experience in implementing and adhering to ITIL processes. Experience managing a geographically dispersed and diverse team. Strong communication, and interpersonal skills. Strong analytical ...

Infrastructure Engineer Gloucester - Hybrid Salary - £55,000 - £70,000 + DV bonus Clearance - DV/eDV Clearance Required Role Details An established on-site infrastructure engineering team in Gloucester is looking for an experienced Infrastructure ...

compliance requirements Acting as the primary point of contact for service performance and delivery Leading incident, problem, and change management in line with ITIL best practice Analysing service performance data, identifying trends, and producing clear reporting Driving continuous service improvement using performance data, customer feedback, and new technologies Coordinating closely … secure environment What we’re looking for Strong background in IT Service Delivery/IT Operations within complex environments Solid working knowledge of ITIL (v3 or v4 – certification preferred) Experience using ITSM tools such as ServiceNow, Jira Service Management, or CA Service Desk Confident stakeholder manager with excellent communication ...

compliance requirements Acting as the primary point of contact for service performance and delivery Leading incident, problem, and change management in line with ITIL best practice Analysing service performance data, identifying trends, and producing clear reporting Driving continuous service improvement using performance data, customer feedback, and new technologies Coordinating closely … secure environment What we’re looking for Strong background in IT Service Delivery/IT Operations within complex environments Solid working knowledge of ITIL (v3 or v4 – certification preferred) Experience using ITSM tools such as ServiceNow, Jira Service Management, or CA Service Desk Confident stakeholder manager with excellent communication ...

optimisation and enhancement of enterprise ITSM platforms. Work closely with architects and delivery teams to ensure consistent tooling deployment. Ensure solutions align with ITIL service management processes and operational governance. Support delivery of large scale ITSM solutions across cloud, hybrid and on premises environments. Senior ITSM Engineer Skills and Experience … ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine. Strong knowledge of ITSM, ITOM, ITIL or eTOM frameworks, ideally with ITIL v4 certification. Experience delivering secure, large scale ITSM tooling solutions. Knowledge of Windows Server, Active Directory, Group Policy ...