401 to 425 of 562 ITIL Jobs in the UK excluding London

multi-site environment Exposure to wireless, fixed line, satellite, and mobile connectivity solutions Experience using ticketing systems and documenting changes in line with ITIL-style processes A proactive, detail-focused mindset with a passion for learning new technologies and taking ownership of tasks To Apply... Please apply through this advert ...

innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful ...

sizeable portfolio. Background in utilities, energy, infrastructure or another highly regulated sector. Prince2 Practitioner (or equivalent) as a minimum, with MSP and ITIL highly desirable. Strong commercial and financial control experience across fixed-price and T&M delivery models. Confidence working with senior stakeholders and external suppliers, with the ability ...

problem solving skills. Experience installing structured cabling and enterprise networking equipment. Ability to work independently. Full UK driving licence. Desirable Knowledge of ISO27001. ITIL v4 or v5. Experience within an NHS or large public sector environment. *Rates depend on experience and client requirements ...

mentor team members, and drive technical excellence in user solutions. The ideal candidate has extensive experience in EUC technologies and a solid understanding of ITIL principles. This role involves four days a week onsite over a six-month duration. #J-18808-Ljbffr ...

formal handover approvals. What We Are Looking For: Service Transition Expertise: Proven experience transitioning large-scale IT, telecom, or infrastructure services into live environments (ITIL framework). Critical Infrastructure Background: Experience in telecoms, networks, data centers, or facilities/estates management. Stakeholder Management: Strong governance skills with the ability ...

operations, ensuring system uptime, ticket response, and resolution SLAs are met. Oversee site infrastructure, networking, endpoints, and security in collaboration with Group IT. Implement ITIL-aligned processes for incident, change, and asset management using Freshservice. Take ownership of support services following the handover from managed service company, ensuring full local ...

techniques. Evidence of reflection and evaluation of knowledge and skill gaps. Qualifications Essential Degree in IT or business-related subject or equivalent relevant experience. ITIL Foundation. Knowledge of business process documentation techniques. Experience Essential Application incident and problem management skills. Understanding of NHS data standards and NHS data items. Understanding ...

high quality, value for money solutions by delivering build/unit test to Love2shop standards. Provide second line support and incident fix expertise, following ITIL principles and maintaining effective change control process, including providing out of hours support on a rota basis. Lead and resolve problem solving issues that arise ...

systems. Develop, support, and maintain applications using RPG III, RPG IV, and ILE RPG. Handle Incident, Problem, and Change Management in line with ITIL processes click apply for full job details ...

searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework click apply for full job details ...

Service Introduction/Service Design/Service Improvement ideally on large programmes across mulitple sites/business units for large complicated fast moving organisations. ITIL Accredited - must have excellent communication skills Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community ...

very friendly and welcoming team. Will need to have excellent communication skills. Good working knowledge of Excel - any experience of working within an ITIL framework would be helpful. Potential long term piece of work Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

strong attention to detail Confident communicator across technical and non-technical stakeholders Able to manage workload in a fast-paced environment Nice to have: ITIL awareness Experience across telecoms/mobile estates Background in cost optimisation or service improvement initiatives Reasonable Adjustments: Respect and equality are core values to us. ...

bring Strong experience in Service Delivery within an MSP or consultancy Confidence operating with senior stakeholders and enterprise clients A solid understanding of ITIL and structured service environments Commercial awareness and the ability to spot growth opportunities Gravitas: you can hold your own in challenging conversations A mindset focused ...

service improvement initiatives Effective management of service risks and escalations Strong collaboration between customer and internal teams Efficient, commercially effective service delivery Experience & Qualifications ITIL v4 Foundation certification (essential) Previous experience as a Service Delivery Manager, Service Manager or Customer Success Manager within a technology, managed services or telecommunications environment … Experience managing a strategic or enterprise customer Strong understanding of ITIL service management principles Experience producing service reports and presenting to senior stakeholders Commercial awareness with an understanding of contracts and service performance Experience using ITSM platforms such as ServiceNow or equivalent Proficient with Microsoft Office, particularly Excel, PowerPoint ...

support adhering to service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements * Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and appropriate websites * Ensure regular ticket updates … Azure, SharePoint, Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree desired but not essential * ITIL foundation, MCP, MOS, MCSE, desired but not essential ...

support adhering to service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements * Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and appropriate websites * Ensure regular ticket updates … Azure, SharePoint, Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree desired but not essential * ITIL foundation, MCP, MOS, MCSE, desired but not essential ...

Service Desk Analyst/IT Helpdesk Engineer - AD/GP, O365, MS Azure, InTune/Endpoint Manager, Citrix Remote Access, ITIL, Legal Applications (iManage, InTapp, Bighand etc). 12 Month FTC, London/Remote Hybrid + Shift Patterns; c.£47- £50k +Bonus +Benefits Global Law Firm seeks IT Service Desk … proactive, team-focused approach and strong attention to detail. Ideally, experience working with legal applications iManage, BigHand, HighQ, DocuSign and Litera, Elite3E etc ITIL awareness and certification (desirable) If you're looking to join a respected global organisation where you can develop your technical skills and make a real impact ...

obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with ITIL v3 and Defence/public-sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance … successful candidate and the wider NDH(D) team. Key Responsibilities Service Operations Support day-to-day service delivery across Incident, Problem, Change, and other ITIL-aligned Service Management processes Ensure adherence to the provisions of all MOUs and OLAs, particularly response and resolution targets Manage service performance against agreed KPIs ...

with internal governance frameworks and external regulatory requirements Skills & Experience Essential: Proven experience in IT Change Management within complex enterprise environments Strong understanding of ITIL frameworks and service management best practices Experience managing IT service delivery and performance (5+ years) Demonstrable experience defining and managing SLAs and KPIs Strong knowledge … infrastructure (servers, networks, and core systems) Excellent stakeholder management and communication skills Ability to manage multiple priorities and respond effectively to changing demands Desirable: ITIL v3 or ITIL 4 certification PMP or equivalent project management certification Degree in Information Technology, Computer Science, or a related discipline Experience with service monitoring ...

JavaScript Familiarity with Dataverse, SharePoint and SQL Server Experience with Lifecycle Management Strong troubleshooting ability and the confidence to work independently Relevant certifications (ITIL v4, PRINCE2) are a bonus but not essential. The Package Competitive salary based on experience, plus pension, health cash plan and share incentive plan. Based full ...

Control Language) Proficiency in Korn shell scripting Knowledge of Linux and UNIX commands Basic knowledge of Oracle database structures Understanding of ITIL fundamentals What We Offer £300 per day rate 6-month contract (inside IR35) Onsite working in Cardiff Flexible working options available upon completion of training Opportunity to work ...

Control Language) Proficiency in Korn shell scripting Knowledge of Linux and UNIX commands Basic knowledge of Oracle database structures Understanding of ITIL fundamentals What We Offer £300 per day rate 6-month contract (inside IR35) Onsite working in Cardiff Flexible working options available upon completion of training Opportunity to work ...

/weekends) Salary up to £80,000 You will own incidents end-to-end across Incident, Major Incident, Change, Problem, and Service Request workflows (ITIL-aligned), leading real-time response to live DDoS attacks and complex network events as they unfold. Day to day, that means perf... WKCL1_UKTJ ...