651 to 675 of 966 ITIL Jobs in the UK excluding London

service solutions and oversee complex, multi-service opportunities. The role demands strong technical knowledge and effective stakeholder engagement up to CxO level, alongside an ITIL certification. Join us to shape the future of our service offerings and drive meaningful outcomes for our customers. #J-18808-Ljbffr ...

seeking a Service Design & Transition Senior Analyst to join the DDaT directorate in Manchester. You will lead service management activities, define artefacts, and ensure ITIL-aligned practices across projects. The role focuses on translating requirements into practical support models, managing Early Life Support, and coordinating with stakeholders to deliver reliable ...

improvements across ticket handling, incident resolution and service reporting. Working with global stakeholders, you will shape service delivery, mentor staff and implement best-practice ITIL processes to support our clients and internal teams. #J-18808-Ljbffr ...

Ireland. You will establish a single operating model, drive service standards, and act as senior escalation point for service issues. The role requires strong ITIL knowledge, governance experience, and a proven ability to transform service delivery across multi-site operations. A strategic partner and trusted advisor to ExCo, you will ...

Trust’s IT strategy and roadmap. This role increasingly supports curriculum delivery, business management and administration. The post requires 3+ years in IT management, ITIL familiarity or willingness to train, and a commitment to safeguarding. Regular travel to school sites is expected within Surrey/Hampshire/London boroughs. #J ...

operational, and governance frameworks and collaborate with stakeholders to define pricing and support requirements. This role requires strong experience in service architecture and management, ITIL/ISO20000/IT4IT knowledge, and the ability to lead virtual and co-located teams within tight deadlines. #J-18808-Ljbffr ...

join our UK operations. You will be the first point of contact for IT issues on customer sites, driving incident resolution and adhering to ITIL processes. The role involves ownership of incidents, collaboration with manufacturing teams, and travel to cover UK sites as needed. You will analyze major incidents, provide ...

involving logging incidents, providing first line fixes, and escalating where required. Responsibilities include maintaining SLAs, prioritising tickets, and updating stakeholders. Desirable ITIL basics and service desk/customer care certs are preferred; strong communication and team collaboration are key. #J-18808-Ljbffr ...

Crown Holdings, Inc. seeks an EISS Application Project Lead/Developer in Wantage to manage multiple IT projects using PRINCE2 and ITIL practices. You will coordinate internal EISS and business resources with external suppliers to ensure on-time delivery while maintaining governance and quality standards. The role requires SAP expertise ...

Essential: SDN with NSX, Cisco LAN expertise (CCNP/CCDP level ideal), WAN routing, and firewall experience with Fortigate/Juniper. Strong communication and ITIL delivery are required. #J-18808-Ljbffr ...

Joiner, Mover and Leaver processes in a hybrid Birmingham-based role. You will govern access, support ticketing workflows, and drive improvements while adhering to ITIL practices. This is a 9-month fixed-term contract, Monday–Friday, 8.30am–5pm, with two days at home. The role offers a contributory pension, bonuses ...

Umbrella Engagement - 6 months - West Midlands - £600/day - Large Transformation Background - In depth Knowledge in all aspects of Service Design and Service Transition. ITIL Accreditation's. Successful candidate will have worked across multiple industry sectors - would be nice to have worked (but not essential to have worked in sectors ...

Support customer maintenance, upgrades, and technical communications. Contribute to incident response and post-incident reviews that sharpen our detection and mitigation playbooks. Work within ITIL processes (Incident, Change, Problem, Service Requests). Document procedures, grow the SOC knowledge base, and share what you learn with the team. Continuously level ...

problem resolution. Desirable experience Knowledge of SQL, reporting tools and data analysis. Familiarity with APIs, data feeds and application-to-application integrations. Understanding of ITIL practices, particularly change, incident and problem management. Experience with data governance, documentation and audit requirements. ...

patching, and lifecycle management CCNA Nice to Have Cisco security or enterprise certifications e.g. CCNP Experience in defence, government, or other highly regulated environments ITIL Foundation Linux skills What You’ll Bring A strong focus on security, reliability, and operational excellence The ability to stay calm and methodical in high ...

understand landscape and system copy planning. Experience in a manufacturing or supply chain environment, where downtime affects production lines, will carry real weight. ITIL certification is welcome but not essential. Above all, you will be comfortable saying no to a release that is not ready, even under delivery pressure. Practical ...

where required, is provided to technical staff within the cluster Requirements include: An awareness, understanding and commitment to the protection and safeguarding of children ITIL certification or the willingness to undertake training Minimum 3 years of relevant work experience within a Network/IT Management role or equivalent For full ...

technologies (Azure, AWS, GCP) Windows Server and Linux platforms Storage and backup technologies Enterprise networking concepts Infrastructure monitoring and operational tooling Service management principles (ITIL) Project management methodologies (Waterfall, Agile, Hybrid) RAID management and governance reporting Financial and resource management Qualifications Essential Degree or equivalent practical experience in Information Technology … Engineering, or a related discipline. Project Management qualification such as: PRINCE2 Practitioner PMP Agile Practitioner MSP Desirable VMware Certified Professional (VCP) ITIL Foundation or higher Cloud certifications (Azure, AWS, GCP) SAFe or Agile certifications Leadership Capabilities Drives delivery excellence through effective planning and execution. Creates clarity in complex and fast ...

service delivery, service management, operational resilience, cyber security compliance, supplier performance and workplace technology services, the role leads the IT Service Desk and ITIL processes to ensure services consistently meet business and user needs. As the operational owner of infrastructure and workplace technology, the postholder drives service excellence, continuous improvement … management and productivity technologies. Drive a customer-focused service culture across all IT operational teams and suppliers. Lead the IT Service Desk and govern ITIL-based service management processes, including Incident Management, Problem Management, Change Management, Request Fulfilment, Asset Management, Configuration Management, Knowledge Management, Service Level Management, Availability Management, Capacity ...

within virtual teams and multi-party environments. Experience of working closely with other key functions such as Manufacturing and Supply Chain. An appreciation of ITIL Functions & Processes. Business leadership experience of teams and functions utilising complex ERP systems. Knowledge and experience of project and service delivery disciplines including business analysis … transactional and reporting systems and data warehousing. Experience of working closely with other key functions such as Manufacturing and Supply Chain. An appreciation of ITIL Functions & Processes. What we offer: Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr ...

Experience working in the legal sector. Understanding of the software development lifecycle. Experience managing external IT service providers. Experience working within ITSM environments (e.g., ITIL). Qualifications/Technical Competencies IT‐related degree or equivalent experience/accreditation. Strong understanding of data protection legislation and best practice. ITIL or similar ...

assist users in a professional and patient manner. Adaptability & Proactiveness: Ability to work independently and handle onsite support requests in a dynamic environment. ITIL Framework: Familiarity with incident, problem, and change management processes. Preferred Experience & Certifications: Strong experience in an IT Service Desk role, including walk-in support. Prior experience … pharmaceutical, biotech, or manufacturing industries. Certifications such as ITIL Foundation, CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar. The role is primarily located in an onsite support environment in Cambridge that includes offices and laboratories. Occasional support might be provided to Orion Pharma sites in Reading and Nottingham, UK. ...

endpoint security alerts in accordance with customer procedures. Ensure service requests, incidents, changes, and problem records are managed in line with agreed SLAs and ITIL best practices. Create and maintain high-quality technical documentation, knowledge articles, and customer-specific support procedures. Identify recurring issues and drive continual service improvement through … outcomes. Ability to remain professional and composed during priority incidents, escalations, and high-pressure situations. Strong documentation, presentation, and knowledge-sharing skills. Desirable Certifications ITIL Foundation CompTIA Network+ CompTIA Security+ Microsoft 365 Administrator certifications Additional Information AtWavenet, we offer more than just a job – we provide an exceptional environment ...

methodical approach to problem-solving. Excellent communication and stakeholder engagement skills. Experience working on complex technical programmes within large delivery teams. Good understanding of ITIL Service Management principles. Must hold, or be eligible to obtain, SC Clearance . Desirable Skills & Experience The following would be advantageous: Experience working within Defence … technologies. Experience working within Agile delivery environments. Familiarity with Atlassian tools, including: JIRA Confluence Industry certifications such as: MCSE Microsoft Certified Solutions Associate (MCSA) ITIL Foundation Other relevant Microsoft infrastructure certifications If this is the role for you please share your CV at your earliest convenience. If you receive suspicious ...

Fi. Monitor and support servers, storage, backups, and virtual environments. Assist with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions. Support ITIL service desk processes, change management, and major incident management. Essential Skills & Experience Microsoft 365 and Entra ID administration. Intune MDM and Conditional Access fundamentals. Active Directory … PowerEdge, HP ProLiant, NetApp, Palo Alto, SonicWall, Check Point, UniFi, Aruba, Veeam, Bitdefender, PRTG, SQL Server, MySQL, IIS, Apache, WSUS, and related technologies. Desirable ITIL Foundation. Microsoft certifications. VMware experience. Exposure to cybersecurity, SIEM, and MDR solutions. This is an excellent opportunity for a motivated IT professional looking to broaden ...