151 to 175 of 297 ITSM Jobs in the UK excluding London

Technical Architect or Technical Lead capacity. Experience leading and mentoring ServiceNow development teams. Expertise across multiple ServiceNow product lines, including at least three beyond ITSM, such as: ITOM ITAM HAM/SAM SPM HRSD CSM Strong scripting and integration experience using JavaScript, SQL, REST/SOAP APIs, and Web Services. ...

management, vaulting and session monitoring strategies Produce HLDs, LLDs, security architecture documentation and implementation runbooks Integrate CyberArk with Active Directory/LDAP, SIEM and ITSM platforms Conduct security assessments, gap analysis and remediation activities Provide PAM technical leadership, guidance and mentoring Work closely with customer and internal stakeholders, including ...

privileged credential life cycle management, session isolation/recording, and least privilege models Experience integrating CyberArk with: Active Directory/LDAP SIEM tools ITSM tools Familiarity with DevSecOps and secrets management is advantageous Excellent stakeholder management and communication skills Industry Experience: Prior experience working in the Defence and/ ...

e.g. Broadcom: vCloud Director) Event Management Tooling (e.g. Aria Operations) Automation & Scripting (e.g. PowerShell) Server Administration (e.g. Microsoft Windows Server) Software Distribution (e.g. MECM) ITSM Tooling & Processes Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past ...

Line Support Engineer, your skills and experience will include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office ...

Identify gaps, inefficiencies, and unused functionality across the platform. Produce a detailed report with recommendations and prioritised improvement opportunities. Advise on IT Service Management (ITSM) best practices and platform optimisation. Work closely with IT leadership and the Service Management function to understand business requirements. Support the implementation of recommended improvements … project progress. Required Experience Proven hands-on experience implementing, configuring, and optimising ManageEngine solutions (particularly ServiceDesk Plus ). Strong understanding of IT Service Management (ITSM) principles and ITIL best practices. Experience conducting technical audits and producing actionable recommendations. Excellent stakeholder management and communication skills. Ability to work independently and provide ...

person who notices when something's not quite right, operationally or technically. Experience with Google Workspace and Microsoft 365 platforms. Familiarity with PSA/ITSM platforms Strong communication skills, with the patience and courtesy to match. A full driving licence and access to a vehicle. What ...

Service Desk, IT Support, Helpdesk or Technical Support role. Strong customer service and communication skills. experience using ticketing or IT Service Management (ITSM) tools. Understanding of Microsoft Windows desktop environments. Working knowledge of Microsoft 365 products including Outlook, Teams, SharePoint, and Office applications. Ability to diagnose and resolve common … Edinburgh, with office attendance approximately 50% of the time. The work environment is fast-paced and involves using technologies such as Microsoft 365, Windows, ITSM tools, Azure, and VMware. A professional dress code is expected during office visits. Location Edinburgh, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western ...

incidents from start to finish. Track and assign open incidents, working with service desk colleagues regionally to resolve outstanding issues. Make active use of ITSM software and asset tracking applications. Troubleshoot desktops, laptops, printers and software. Evaluate new software and hardware solutions, and install and test new software. Keep ...

IT incidents and requests through calls, emails, portal and walk-ins. Receive, log, and manage to resolution, all incidents and requests within the IT Service Management platform. Maintain our asset management database, tracking changes accordingly. Provide a high-level of customer service and adhere to service management principles and processes ...

Essential Skills & Experience Demonstrated experience as a Service Transition Lead or similar role in large-scale ERP/HCM programs. Strong background in IT Service Management (ITIL) and service transition disciplines. Proven ability to establish and embed support models for Oracle HCM Cloud and Oracle EBS coexistence. Experience working with ...

through to resolution, fulfilling service requests, and carrying out routine system changes. You will be responsible for managing and updating tickets within the IT service management system, ensuring issues are prioritised appropriately and escalated when necessary. Alongside day-to-day support, you will help maintain and enhance the organisation ...

exceptional technical support to end users, addressing issues related to desktops, laptops, and corporate mobile devices (including iPhones, Android phones, and iPads). Utilise ITSM tools to manage service requests efficiently, ensuring timely resolution and customer satisfaction. Deploy and manage software applications using SCCM, ensuring that all systems ...

understood and planned effectively. Essential Experience Current DV (Developed Vetting) clearance. Previous MOD or Defence sector experience is essential. Strong background in IT Service Management . Experience in demand management, capacity management, or service planning. Good understanding of technical infrastructure, including servers, networks, hosting, or data centre environments (technical expertise ...

Using Excel, Power BI and other reporting tools to provide meaningful insight that supports business decision-making Proactively identifying anomalies within Vale and other ITSM platforms, working with colleagues across the business to investigate and resolve issues Supporting the administration and maintenance of tools, knowledge bases and customer documentation used ...

expertise in finance practice management systems (FPMS). SQL proficiency, as well as the ability to run queries unsupervised. Experience working within structured ITSM frameworks, such as ITIL. Familiarity with core finance processes (general ledger, accounts payable, accounts receivable, budgeting, forecasting, reporting) ideal. Experience within a law firm or other ...

expertise in finance practice management systems (FPMS). Advanced SQL proficiency, as well as the ability to run queries unsupervised. Experience working within structured ITSM frameworks, such as ITIL. Experience within a large, global law firm or other professional services environment. Familiarity with core finance processes (general ledger, accounts payable ...

with enterprise scheduling tools, ideally OpCon SQL Server administration and troubleshooting Windows Server, PowerShell and SFTP Major Incident Management and problem resolution ITIL/ITSM experience What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy ...

IT Applications. Have excellent written and oral communication and presentation skills. Have structured project delivery methodologies. Relevant software development techniques and technologies. IT Service Management methodologies - (e.g. ITIL, COBIT). ...

Version compliance. Ability to produce high‐quality architectural documentation and solution diagrams. Awareness of DevOps pipelines, environment strategy and testing automation needs. Security, ITSM and Operational Awareness Understanding of RBAC, identity patterns, compliance and operational security. Experience designing observable, traceable and monitorable enterprise solutions. Awareness of cloud cost optimisation ...

production, maximising the value and adoption of data‐driven decision making across the business. Own service performance and continuous improvement, ensuring robust IT Service Management, regulatory compliance, model risk management, ethical AI standards, and ongoing enhancements to user experience, efficiency, scalability, and cost of operation. Define and deliver ...

customers to inform of progress, request information, manage expectations and close out issues in a timely manner. Log, track and update tickets in our ITSM tool. Be a contributor to our knowledge base/FAQ. Maintain and manage/support test environments for problem replication. Essential Requirements Essential: Ability ...

data contracts layer. Experience in establishing the infrastructure, pipelines, processes, and governance required for production environment and integration with Azure DevOps, CI/CD, ITSM, IAM, and the bank's data platform. Proven delivery/project management experience on enterprise data or platform engineering programmes. Experience working within banking governance ...

Administration. Exposure to Salesforce Health Cloud is highly desirable. Strong troubleshooting and analytical skills. Excellent communication and stakeholder management. Experience using Jira or another ITSM/ticketing platform. Ability to prioritise workload and manage multiple requests. Salesforce Administrator certification would be advantageous. Nice to have Salesforce Health Cloud experience. Experience ...

mettersi in gioco. Chi siamo Halo è una delle software company in più rapida crescita al mondo. Sviluppiamo piattaforme leader di mercato per ITSM, CRM, CSM e PSA, aiutando organizzazioni in oltre 75 paesi a lavorare in modo più intelligente e a offrire un servizio migliore. Collaboriamo con aziende ...