201 to 225 of 554 ITSM Jobs in the UK excluding London

such as Dell Avamar and Data Domain. Hands-on experience with PKI technologies, including Microsoft PKI and Thales solutions. Experience working within ITIL/ITSM environments. Windows Server administration experience. Experience supporting VMware technologies. Strong troubleshooting, incident management and problem-solving skills. Excellent communication and documentation abilities. This ...

Architect within ServiceNow environments. Demonstrable experience leading ServiceNow migration projects, ideally involving on‐premise deployments. Strong understanding of ServiceNow platform architecture, integrations, workflows, CMDB, ITSM, ITOM, and associated modules. Experience designing and delivering enterprise‐scale ServiceNow solutions within complex organisations. Strong knowledge of infrastructure, networking, cloud, and hybrid technology environments. ...

vital role in strengthening service delivery, improving operational performance and enabling teams to deliver better outcomes. Working across Agile delivery, DevOps and IT service management, you will have the opportunity to take ownership of key processes, introduce smarter ways of working and help drive continuous improvement. You'll collaborate with … every month. Your future duties and responsibilities: In this role, you will play a central part in coordinating DevOps, Agile delivery and IT service management activities, helping teams deliver high-quality, reliable services. You will take ownership of operational processes, performance reporting and governance activities, ensuring delivery priorities, risks ...

software and cloud-based services. Acting as an escalation point within the IT team for incidents and service requests. Managing and reporting from an ITSM platform, including service performance metrics and continual service improvement. Performing root cause analysis to prevent recurring issues, documenting solutions and procedures. Developing and maintaining technical ...

recovery plans, very much focused on Technology services and work alongside our clients Business Continuity partners to update our BCDR. To support this work, ITSM are currently identifying which remaining services need to be on-boarded into our CMDB to support BIA’s to be carried out effectively. Alongside this ...

recovery plans, very much focused on Technology services and work alongside our clients Business Continuity partners to update our BCDR. To support this work, ITSM are currently identifying which remaining services need to be on-boarded into our CMDB to support BIA’s to be carried out effectively. Alongside this ...

recovery plans, very much focused on Technology services and work alongside our clients Business Continuity partners to update our BCDR. To support this work, ITSM are currently identifying which remaining services need to be on-boarded into our CMDB to support BIA’s to be carried out effectively. Alongside this ...

supporting Windows and Microsoft 365/Azure, including Active Directory/Entra ID, Intune/Autopilot (or SCCM), Exchange Online and SharePoint Comfortable using ITSM tools and working to SLAs Nice to have: ITIL Foundation Full UK driving licence required Why this is worth a look You'll get genuine ...

Senior Application Engineer (Jira ITSM)Skip to main contentThis website uses cookies to improve your experience. Please read our privacy policy for more information.#Senior Application Engineer (Jira ITSM) page is loaded## Senior Application Engineer (Jira ITSM)Applylocations: GB - Yeovil - Lysander Rdtime type: Full timeposted on: Posted Todayjob requisition id: R0031036 … engineering solutions that underpin critical defence, government and public sector services. **What you will do as a Senior Application Engineer*** Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security ...

management and team building Experience in producing high-quality customer service focussed reports for operational and executive stakeholders. Aptitude in developing and implementing IT service management policies and procedures ITIL qualified (foundation as a minimum, preferably practitioner) Good knowledge of ServiceNow Successful track record of delivering IT service improvement initiatives. ...

similar low-code and automation platforms, you will also have experience developing integrations using APIs and automation frameworks. A good understanding of IT service management principles and processes is important, together with knowledge of monitoring, event management and operational tooling. Experience within Service Desk, Infrastructure, Service Management or broader technology ...

Global Banking School in Manchester/Leeds seeks a Jira Developer to configure and maintain Jira Service Management, aligning with ITIL processes and enabling efficient service delivery. You will design workflows, empower automation via APIs ...

customers, including handling escalated incidents. Experience working within the insurance industry (desirable) Experience using Jira Service Management (JSM) or similar IT Service Management (ITSM) platforms (desirable) Practical experience administering Microsoft Active Directory and Microsoft Exchange (desirable) Practical experience administering Microsoft Entra ID and Exchange Online (desirable) Experience supporting Microsoft Azure ...

Clearance (or eiligibility) Vendor management and procurement expertise. Requires a dynamic and autonomous leader with strong communication and project management skills. Knowledge of main ITSM and Operational standards and frameworks such as ITIL V3 and V4, IT4IT Knowledge of cybersecurity and how this works across Service Management and Operations. Next ...

transition process, including prioritisation, risk management and dependency activities to ensure effective transition. Onboard the new service on to the Home Office ServiceNow ITSM toolingworking effectively with project teams, the Service Architect, support teams, technical teams and commercial teams to ensure that all parties have a thorough understanding ...

recovery plans, very much focused on Technology services and work alongside our clients Business Continuity partners to update our BCDR. To support this work, ITSM are currently identifying which remaining services need to be on-boarded into our CMDB to support BIA’s to be carried out effectively. Alongside this ...

recovery plans, very much focused on Technology services and work alongside our clients Business Continuity partners to update our BCDR. To support this work, ITSM are currently identifying which remaining services need to be on-boarded into our CMDB to support BIA’s to be carried out effectively. Alongside this ...

recovery plans, very much focused on Technology services and work alongside our clients Business Continuity partners to update our BCDR. To support this work, ITSM are currently identifying which remaining services need to be on-boarded into our CMDB to support BIA’s to be carried out effectively. Alongside this ...

support, providing professional and customer-focused assistance. Log, prioritise, troubleshoot and resolve first-line incidents and service requests. Maintain accurate records within the IT service management system and keep users informed throughout the support process. Escalate complex issues to senior technical teams with clear and complete handover information. Support user ...

Azure, Entra ID, Intune, networking and infrastructure. Experience supporting or managing an ERP system and business-critical applications. Good understanding of cybersecurity, IT service management and disaster recovery. Experience delivering IT projects and managing relationships with senior stakeholders. Strong leadership, communication and problem-solving skills. This is an excellent opportunity ...

experience of supporting IT or Audio-Visual hardware, software, or services (1st and 2nd tier) ideally in an academic environment. Display knowledge of IT Service Management principles and experience Work effectively in a customer service environment Be familiar with using and supporting various operating systems, such as Microsoft Windows ...

knowledge of networking, cloud technologies, Microsoft 365, servers, storage and end-user computing. Experience leading cyber security and infrastructure operations. Strong understanding of IT service management and governance. Experience managing suppliers, partners and senior stakeholders. Business continuity and disaster recovery planning experience. Logistics, warehousing, manufacturing or distribution sector experience. Azure ...

problem-solving skills, with the ability to manage multiple priorities and work effectively within a team. Desirable Criteria Understanding of cybersecurity principles, IT service management or compliance frameworks. Knowledge of digital transformation, automation or IoT concepts. Interest in aerospace, engineering or other highly regulated industries. Recruitment Process Stage 1 - Application ...

senior business level, including manufacturing and operational leaders Deep knowledge of Digital Workplace technologies, including M365, endpoint management, collaboration platforms, and ServiceNow or comparable ITSM environments. A continuous improvement leader who can translate strategy into execution, standardize services at scale, and modernize the workplace experience in business-critical environments. #J ...

senior business level, including manufacturing and operational leaders Deep knowledge of Digital Workplace technologies, including M365, endpoint management, collaboration platforms, and ServiceNow or comparable ITSM environments. A continuous improvement leader who can translate strategy into execution, standardize services at scale, and modernize the workplace experience in business‐critical environments. Join ...