676 to 700 of 1,062 Incident Management Jobs in England

printer fleet end-to-end, including setup, maintenance, and troubleshooting. Maintain FOB office environments to ensure they are always in excellent working order. Incident Management & Root Cause AnalysisInitiate tracking of potential business blocking issues and partner with engineering teams to drive to full resolution. Go beyond the quick ...

users, personas, journeys, and commercial goals. Own and continuously refine the product backlog; write clear epics, user stories, and acceptance criteria. Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact. Run effective backlog refinement and support agile ceremonies … planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed). Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement. Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways ...

quality and reliability in the shopping funnel: set engineering quality and operational excellence standards, and ensure robust CI/CD, monitoring, alerting, and incident response practices are consistently applied. Move fast with incomplete information — make well‐reasoned decisions without waiting for certainty or broad consensus, and validate assumptions through … domain contexts. Minimum Qualifications: Bachelor's Degree or Equivalent Level; Technical Degree Preferred. 8+ years of relevant professional experience and 3+ years of people management experience. Experience managing engineering teams with end‐to‐end ownership of services or domains, including design, implementation, deployment, and ongoing operations for production services ...

mitigation). Manage DR programs/projects across a matrixed organization, including scope, schedule, budget, resources, risk, and communication. Integrate DR planning with Major Incident Management, Business Continuity, Cybersecurity, Network Operations, Application and Infrastructure teams. Build and maintain DR standards, methodologies, playbooks, and execution practices. Lead tabletop exercises … Program Analysis, Discovery & Continuous Improvement Identify opportunities to strengthen preparedness by assessing technology resilience, operational processes, organizational capabilities, and lessons learned. Support adaptive program management to promote continuous learning and improvement. Partner with business and technical teams to develop, analyze, and maintain metrics, data sets, and models supporting ...

success metrics and determine feasibilityOwn, Track and report on delivery scope, progress, risks and dependenciesEnsure delivery standards for requirements, documentation, testing, releases, monitoring and incident management are metImplement feedback loops and metrics to track and report on adoption, trust, and impact to SA leadership and senior stakeholdersCollaborate with … standards and approvals (permitted use, privacy, security, model governance and third-party risk).Role Requirements & SkillsSkills/CompetenciesHighly organised with strong programme/project management skills; able to manage multiple initiatives concurrently and deliver results. Exceptional stakeholder management with the ability to build trusting relationships and drive consensus ...

trading desks and engineering teams to implement best-in-class deployment practices, optimize performance and enhance overall reliability across complex trading environments. Ensure proactive management of workflows and system reliability for global trading environmentsDesign and implement best practices for application deployment, monitoring and observabilitySupport and troubleshoot production issues … real-time, providing rapid incident resolutionEstablish and maintain CI/CD pipelines for front-office environments to improve release efficiencyCollaborate with traders, developers and infrastructure teams to ensure system scalability and performanceLead integration and performance testing strategies for low-latency trading platformsOptimize processes for compliance and audit readiness, including ...

provide GCP support for Veeva products in varying Services areas by promoting GCP compliance, authoring GxP documents and records, reviewing project implementation deliverables, incident management review, and performing occasional supplier assessments. What You'll Do Verify compliance to applicable policies, procedures, work instructions and regulations in GCP project … findings and supports remediation efforts to project audit observations Promote GCP compliance by authoring records (e.g., project audit reports) Perform process improvement activities and incident/CAPA investigations Provide quality oversight on regulated activities and deliverables, such as process definition, validation testing, and product releases/changes ...

offices—from London to the Americas, Europe, and Asia Pacific—we are fundamentally changing the way advertising works. What will you do Ticket Management: Own and manage the support ticket queue end-to-end, prioritising and resolving basic to complex issues. MDM & Device Management: Administer Jamf … Automation & AI: Identify repetitive or manual IT processes and build automated workflows using AI tools and scripting to reduce operational overhead. User Account & Access Management: Own the onboarding/off-boarding lifecycle across Google Workspace, MDM, and business applications, ensuring access is provisioned and revoked correctly and securely. Service ...

including the development and mentoring of the Level 2 Analyst, monitoringnetworks to actively remediate unauthorised activities. Requirements Tasks: Developand integrate security event monitoring and incident management services. Respond tosecurity incidents as they occur as part of an incident response team. Implementmetrics and dashboards to give visibility ...

monitoring, logging, alerting and health metrics. Improve automation, security and engineering workflows to support reliable and efficient LiveOps. Responsibilities Take ownership of the deployment, management and monitoring of cloud infrastructure in a LiveOps environment, including participation in an on-call rota. Scope, design and implement scalable, secure and resilient … development and maintenance of cloud automation, testing, CI/CD and containerised infrastructure, working closely with code and build teams to streamline delivery. Lead incident management and root cause analysis, while identifying and implementing improvements to prevent recurring production issues. Strong professional experience in DevOps, Platform Engineering ...

Team. The role would be t o provide Supervision for the team members in SJT, Reading, Birmingham and Leeds. To provide guidance, 121, performance management, reporting, CSAT, Customer Support and Leadership. Oversee daily Operations, training and guidance, liaison between end users, IT and Senior management, aligning with … service delivery and Industry standards. Incident management. This is also a hands on role so 1 st and 2 nd line technical knowledge is essential. In return Fletchers can offer: Bonus scheme (subject to targets being met) 35 days holiday a year (Pro Rata) including bank holidays and Christmas ...

representation for the regional client team. You’ll also be responsible for the following: Leading the day-to-day delivery of Workplace and Facilities Management services across the site portfolio. Providing leadership and direction to on-site teams and service partners, promoting accountability, collaboration and high performance. Building strong … point of contact for local stakeholders, ensuring timely resolution of issues, escalations and service requests. Driving operational excellence through regular service reviews, action plan management and continuous improvement initiatives. Managing site budgets, forecasting and cost control activities in line with account targets. Supporting the planning and delivery of workplace ...

other teams. Provide expert guidance on S/4HANA conversion, Universal Journal, New Asset Accounting, and Margin Analysis setups. 2. Client Advisory & Stakeholder Management Act as the trusted advisor to CFOs, Finance Directors, and business leads. Translate complex business requirements into strategic SAP solutions. Present solution options, impact assessments … ensure adherence to consulting methodologies. Review functional specs, design documents, solution gaps, and enhancement proposals. 5. Support & Continuous Improvement Provide leadership for L3 incident management and complex issue resolution. Recommend continuous process improvements and roadmap enhancements using SAP innovations. Lead post-implementation reviews to ensure business adoption ...

operation and delivery of ticketing, hospitality and access control systems across football and non-football events. Assist with event setup, ticket fulfilment, barcode management, testing and event-day readiness. Perform pre-event validation checks to ensure ticketing and access systems are accurate and functioning correctly. Monitor systems during events … training and guidance on ticketing and access control processes and best practices. Work closely with internal teams and external suppliers to support event delivery, incident management and continuous improvement initiatives that enhance the supporter experience. Who are we looking for? Essential Skills & Experience Experience working in ticketing, access ...

Environmental Manager London, United Kingdom | EMEA | Approximately 50% travel Role Summary As Environmental Manager, you will be the regional voice for environmental management across STACK Infrastructure EMEA, helping embed a consistent, high-quality approach throughout the full lifecycle of our data centre facilities. Based in London and working across … portfolio, supporting the Senior Director EHS - EMEA in meeting company protocols and applicable legislative requirements. Establish, maintain and promote an ISO 14001-compliant Environmental Management System (EMS), including effective maintenance of environmental legal registers. Monitor environmental performance across projects and operational facilities, developing inspection schedules and benchmarking to support ...

faster and scale with confidence. What you'll be doing Own platform stability Own platform stability as a primary accountability - SLA/SLO metrics, incident rates, release quality. Hold release gating authority: block features from production that don't meet testing standards or introduce unacceptable regression risk. Enforce … answer "why are we spending six engineers on this for three months?" in terms leadership understands. Track platform impact in business terms: developer velocity, incident cost, time-to-market, reliability, capacity - e.g. "CXO rollout removes a 3-second API fan-out, reducing session abandonment" or "we can now handle ...

cyber security strategy and roadmap, ensuring alignment with business objectives, regulatory requirements and the Bank's risk appetite. Oversee cyber risk, control effectiveness and management reporting, ensuring cyber risks remain aligned to the Bank's risk appetite and regulatory obligations. Act as Incident Director during major cyber incidents … capabilities, controls and operational effectiveness. Develop cyber talent, succession plans and organisational capability across the cyber function. Key Interfaces: Technology TeamsOperational Resilience TeamHuman ResourcesChange Management ArchitectureData PrivacySupplier ManagementPerson SpecificationKnowledge/Experience/Skills: Significant cyber leadership experience Experience within a regulated environment Experience managing outsourced cyber services Experience leading ...

Product Vision: Partner with Product Managers to prioritize features, translate client requirements into technical specifications, and ensure solutions align with our overarching product vision. Incident Management: Confidently own the resolution of incidents, coordinating mitigation, fixes, and post-mortem artifacts. Collaboration & Mentorship Team Growth: Mentor and support less experienced … engineers, helping them level up technically and adapt to Thought Machine’s engineering philosophy. Stakeholder Management: Translate highly technical problems and architectural decisions into clear concepts for non-technical stakeholders. What We’re Looking For Technical Expertise: Strong proficiency in modern backend languages (ideally Go or Python) and experience ...

with enterprise APIs, databases, applications and data platforms. Develop reusable connectors, APIs and Model Context Protocol tools. Build automated CI/CD, testing, configuration management and deployment workflows. Implement authentication, access control, secrets management, security and auditability. Establish monitoring, logging, tracing, alerting and evaluation for models, agents … model‐serving platforms, vector databases and LLM gateways. Experience implementing AI evaluation, observability, tracing and performance monitoring. Experience with high availability, autoscaling, load testing, incident management or restricted environments. Experience applying AI to scientific, engineering, energy or geoscience workflows. Why work with us? Competitive salary commensurate with experience ...

with enterprise APIs, databases, applications and data platforms. Develop reusable connectors, APIs and Model Context Protocol tools. Build automated CI/CD, testing, configuration management and deployment workflows. Implement authentication, access control, secrets management, security and auditability. Establish monitoring, logging, tracing, alerting and evaluation for models, agents … model-serving platforms, vector databases and LLM gateways. Experience implementing AI evaluation, observability, tracing and performance monitoring. Experience with high availability, autoscaling, load testing, incident management or restricted environments. Experience applying AI to scientific, engineering, energy or geoscience workflows. Why work with us? Competitive salary commensurate with experienceHighly ...

less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. … start. Essential Skills Terraform Engineering & Infrastructure-as-Code Excellence Demonstrable expertise in: Reusable module design Testing strategies (unit, integration and validation testing) State management Promotion between environments Code quality, versioning and maintainability Platform engineering best practices CI/CD, Automation & GitOps Excellent experience of building and evolving infrastructure delivery ...

auto-remediate global SaaS infrastructure. What you'll do Technical Leadership & Architecture: Define the technical roadmap and architecture for AI-assisted observability, automated incident response, and self-healing cloud infrastructure. Agentic Workflows & Tooling: Design and build production-grade AI agents, MCP tool integrations, and deterministic evaluation pipelines for automated … quality guardrails. Reliability & Scalability Engineering: Partner with application and infrastructure teams to define SLIs/SLOs, handle error budgets, and lead deep‐dive post‐incident reviews (PIRs). Mentorship & Collaboration: Mentor senior and mid-level engineers, establish engineering best practices, and drive alignment across global development and operations teams. ...

Allocating workloads, managing resources and supporting shift coverage Coordinating with clients, internal teams and third-party vendors Monitoring SLA performance and escalating issues Supporting incident management and first-line technical troubleshooting Maintaining H&S, quality and client standards Managing documentation, reporting, assets and ticketing systems Supporting projects from … experience across copper and fibre Previous supervisory/team leadership experience Good knowledge of data centre infrastructure and cabling standards Experience with ticketing, asset management and service delivery Strong communication and problem-solving skills Comfortable working 12-hour shifts in a 24/7 operational environment Previous experience working ...

Understanding of GDPR and data protection principles Experience troubleshooting hardware, software and network issues Knowledge of networking, cloud security and general IT security Strong incident triage and problem-solving skills Excellent written and verbal communication skills Strong attention to detail and organisation Certifications such as CompTIA Security+, CISSP Associate … this position. This would suit someone who enjoys being technically hands-on but also wants exposure to cyber security, ISO 27001, compliance and incident management , rather than working in a purely GRC-focused position ...

doing: Providing technical support to end users across multiple products and systems, including Microsoft, networks, and applications Logging incidents and managing queries via incident management tools Developing an understanding of customer environments to deliver tailored support Following established processes, documenting actions, and suggesting improvements Diagnosing issues, escalating complex … Server environments, including Active Directory, DNS, and Group Policy Familiarity with backup solutions like Veritas NetBackup and VMware technologies Good understanding of user account management and basic network troubleshooting Excellent communication skills and a proactive approach Ability to work on a 24/7 shift rota Desired Skills: Knowledge ...