701 to 725 of 1,062 Incident Management Jobs in England

DV Cleared 1st Line OSM Contact Centre Agent

Hiring Organisation
Experis
Location
London, United Kingdom
Employment Type
Permanent
Salary
£400 - £430 per day
doing: * Providing technical support to end users across multiple products and systems, including Microsoft, networks, and applications * Logging incidents and managing queries via incident management tools * Developing an understanding of customer environments to deliver tailored support * Following established processes, documenting actions, and suggesting improvements * Diagnosing issues, escalating complex … Server environments, including Active Directory, DNS, and Group Policy * Familiarity with backup solutions like Veritas NetBackup and VMware technologies * Good understanding of user account management and basic network troubleshooting * Excellent communication skills and a proactive approach * Ability to work on a 24/7 shift rota Desired Skills: * Knowledge ...

Remote Senior Software Engineer - In-Store

Location
Worcestershire, United Kingdom
with external partner platforms. You ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. How you ll make an impact Exhibit mastery of the In-Store team … performance, and delivery timelines. Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability. Advocate for and implements improvements in development practices ...

Remote Senior Software Engineer - In-Store

Location
York, United Kingdom
with external partner platforms. You ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. How you ll make an impact Exhibit mastery of the In-Store team … performance, and delivery timelines. Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability. Advocate for and implements improvements in development practices ...

Remote Senior Software Engineer - In-Store

Location
Grays, Essex, United Kingdom
with external partner platforms. You ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. How you ll make an impact Exhibit mastery of the In-Store team … performance, and delivery timelines. Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability. Advocate for and implements improvements in development practices ...

Remote Senior Software Engineer - In-Store

Location
Chinnor, Oxfordshire, United Kingdom
with external partner platforms. You ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. How you ll make an impact Exhibit mastery of the In-Store team … performance, and delivery timelines. Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability. Advocate for and implements improvements in development practices ...

Remote Senior Software Engineer - In-Store

Location
Portland, Somerset, United Kingdom
with external partner platforms. You ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. How you ll make an impact Exhibit mastery of the In-Store team … performance, and delivery timelines. Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability. Advocate for and implements improvements in development practices ...

Remote Senior Software Engineer - In-Store

Location
Bourne, Lincolnshire, United Kingdom
with external partner platforms. You ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. How you ll make an impact Exhibit mastery of the In-Store team … performance, and delivery timelines. Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability. Advocate for and implements improvements in development practices ...

Remote Senior Software Engineer - In-Store

Location
Boldon Colliery, Durham, United Kingdom
with external partner platforms. You ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. How you ll make an impact Exhibit mastery of the In-Store team … performance, and delivery timelines. Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability. Advocate for and implements improvements in development practices ...

Software Engineer III- JPM Personal Investing- Mid Level

Location
Greater London, England, United Kingdom
investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business withinnovation as a core part of our ethos to give consumers … Kotlin Write unit, component, integration, end-to-end & performance tests Support the products you've built through their entire life cycle, including production and incident management Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables ...

Site Services Supervisor

Hiring Organisation
Ricoh
Location
Bristol, United Kingdom
Employment Type
Permanent
equipment, or employee negligence to waste Company resources including time, materials and property. Ensure all job requests are accurately logged into the appropriate job management system. Ensure that at the end of the shift all information is entered onto the shift handover log, where applicable. Escalate to Line Manager … site Follow instructions from Site Services Manager Provide telephony support to the client by timely response to incidents assigned via the client's incident management system, where required Provide onsite management of the client fleet in accordance with contractual requirements, where applicable Producing/Managing work ...

SC Cleared Network Engineer

Hiring Organisation
Synergize Consulting Limited
Location
East London, London, United Kingdom
Employment Type
Contract
Contract Rate
Competitive Day Rate - Inside IR35
/production environment. Strong hands-on experience with HPE network devices. Experience testing, validating and deploying network firmware and software updates. Strong troubleshooting and incident-resolution skills. Experience working within controlled change and production environments. Active SC clearance is required. Candidates should ideally be located within approximately 1 hour … routing and switching. Experience with network security and secure connectivity technologies such as VPN, MPLS/SD-WAN and firewalls. Strong troubleshooting, incident management and root-cause analysis skills. Experience working within formal change management and controlled production environments. ...

AI LLM Engineer - Autonomous Network

Location
Greater London, England, United Kingdom
vector search, semantic retrieval, graph-enhanced retrieval, and hybrid search patterns.* Develop AI agents for fault diagnosis, root-cause analysis, KPI analysis, configuration recommendation, incident summarisation, and operational decision support.* Build token-efficient prompting, context optimisation, caching, and response generation techniques.* Integrate LLM solutions with OSS, AIOps, inventory, graph … with telecom network data including RAN, Core, IP/MPLS, SD-WAN, OSS, alarms, KPIs, and inventory.* Experience developing LLM agents for network operations, incident management, or service assurance.* Experience with AI model optimisation, inference cost reduction, latency optimisation, and scalable AI serving.If you're excited about this ...

Corporate Security Engineering – Engineer Role

Location
Manchester, England, United Kingdom
migrations, and stakeholder communications. Plan and execute system updates, firmware upgrades, and patches; validate rollback plans and change records. Support break/fix and incident management across the Physical Security application space. Onboard and implement emerging technology solutions such as biometrics and video analytics offerings. Partner closely with … VLANs, routing, multicast/unicast, QoS, VPN, and firewall concepts; experience collaborating with network teams to design resilient architectures. Familiarity with cybersecurity practices, vulnerability management, identity/access governance, and logging/SIEM integrations; ability to partner effectively with Cyber and Risk/Compliance. Excellent communication, stakeholder management ...

AWS Engineering Lead

Hiring Organisation
Interact Consulting Limited
Location
South West London, London, United Kingdom
Employment Type
Permanent
reliability, security and FinOps. Set standards for Terraform, OpenTofu and Infrastructure as Code. Own GitHub orchestration, CI/CD and release practices. Improve observability, incident management and operational readiness. Select the right tools and methods for sustainable engineering. Mentor engineers and drive continuous improvement. Partner with engineering, security ...

3rd Line Support Engineer

Hiring Organisation
Enorth Resourcing Limited
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £45,000 per annum
mentor who helps junior engineers develop. What you'll do Serve as the final point of escalation for complex technical support issues, leading incident management across the client base Act as lead technical engineer during major incidents, coordinating response and driving resolution Mentor junior support engineers through hands … within an MSP or enterprise IT environment Strong Microsoft 365 administration (Exchange Online, SharePoint, Teams, Entra ID) Hands-on Azure administration (VMs, networking, identity management) Confident networking skills (TCP/IP, DNS, DHCP, VPNs, firewall configuration) PowerShell scripting for automation and troubleshooting Experience with Hyper-V and VMware Proven ...

Windchill Support Consultant (M/F)

Location
Watford, England, United Kingdom
Analyze and resolve complex incidents (code, logs, Oracle/SQL databases, Windchill configurations) Handle recurring issues and implement workarounds Ensure compliance with SLAs and incident management processes Deploy fixes and ensure system installation, maintenance, and updates Install and configure environments (integration, validation, pre-production, production) Ensure daily operations ...

Senior DevOps Engineer

Hiring Organisation
Centrica - CHP
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
services such as EC2, S3 and Lambda, alongside Kubernetes, to deliver modern cloud-native solutions. Ensure application availability, performance and resilience through proactive monitoring, incident management and disaster recovery planning. Create clear technical documentation and provide guidance to development teams, helping drive best practices and continuous improvement. What ...

Senior DevOps Engineer

Location
Leeds, England, United Kingdom
services such as EC2, S3 and Lambda, alongside Kubernetes, to deliver modern cloud-native solutions. Ensure application availability, performance and resilience through proactive monitoring, incident management and disaster recovery planning. Create clear technical documentation and provide guidance to development teams, helping drive best practices and continuous improvement. What ...

DevOps Engineer

Location
Greater London, England, United Kingdom
products to our users Partner with SRE and security teams to help developers build resilient and secure applications Participate in our on-call and incident management process as part of a “you build it, you run it” mentality Requirements: Hands-on experience managing systems ...

Applied AI Manager

Location
Greater London, England, United Kingdom
roadmaps, scope ambitious projects, and balance technical innovation with delivery. Champion engineering excellence - from coding standards and CI/CD pipelines to observability and incident management - creating a culture of technical rigor and continuous improvement. Be a visible technical leader within 9fin, pushing forward the adoption ...

Security Engineering Manager - Workplace Technology

Location
Welwyn Garden City, England, United Kingdom
security domains. Desirable Awareness of core technology landscape and retail systems, and how cyber risk translates into customer and business impact. Understanding of cyber incident management models and escalation frameworks across enterprise environments. Experience with product methodologies and service-oriented delivery models. Exposure to data analytics and insights ...

Dynatrace/Observability Engineer | £528 per day INSIDE

Location
Shrewsbury, England, United Kingdom
will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full-stack observability solutions, including application ...

Senior Site Reliability Engineer

Hiring Organisation
VIQU IT Recruitment
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£65,000
improvements across platform reliability, automation and infrastructure as code. Implement and improve CI/CD practices across the engineering environment. Enhance monitoring, observability and incident management. Improve cloud performance, resilience and operational efficiency. Work closely with engineering, architecture and delivery teams. Mentor and support engineers, promoting strong ...

Remote Fix Technician

Hiring Organisation
Northern Care Alliance NHS Foundation Trust
Location
Salford, M50 1SW, United Kingdom
Salary
£28392.00 to £31157.00
services, systems and equipment. As a member of this team you'll need a relentless focus on customers' needs and an analytical approach to incident management. We are looking for someone who has experience managing IT issues, including system accounts, applications and hardware and can provide excellent customer service. ...

Senior Software Engineer (Full-Stack - TypeScript/Node)

Location
City Of London, England, United Kingdom
pairing using tools like Git and GitHub. Experience of operationally managing software components once live, including; observability, logging, metrics, error reporting, debugging and live incident management. Experience of working with sensitive personal data. Competencies Experience working in/with cross-functional teams consisting ofe.g.engineers, product,UXand non-technical stakeholders ...