276 to 300 of 682 Service Delivery Jobs

imperfect environments, brings structure to ambiguity, and builds high-performing teams and scalable systems. We are a scaling payroll technology business operating across technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership … c.35 people) and oversee a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high service standards to unlock its full potential. Your mandate: fix, build, scale. Within 12 months: stabilise operations, embed accountability, and significantly improve delivery consistency ...

Ciena Corporation is seeking a Partner Manager for the EU & UK region to oversee service partner relationships and ensure delivery performance. The ideal candidate will have 5-8 years of experience in partner management, demonstrate strong commercial acumen, and possess relationship-building skills. Responsibilities include managing service ...

Customer Support Specialist who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”. This role involves shift work between the hours of 8am-8pm Mon-Fri as well as some weekend work. This role … hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your key responsibilities are Respond to a wide range of customer queries promptly ...

well as some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your key responsibilities … queries promptly, providing solutions where possible and in a timely manner. Keeping customers updated at timely intervals where follow ups are required or making service engineer appointments. Communicating with customers via a variety of channels, including phone, email, online chat and via written letter in an appropriate, professional manner. ...

Location: Hybrid Salary: £50,000+ The Opportunity We're looking for a Platform Lead Engineer to take ownership of core platforms and lead the delivery of key infrastructure and cloud projects across the business. This is a hands-on leadership role where you'll drive platform improvements, project delivery … ensure systems are stable, secure, and continuously improving , while mentoring engineers and raising overall technical standards. What You'll Be Doing Leading the delivery of infrastructure and platform projects across cloud, on-prem, and hybrid environments Acting as the technical owner for core platforms , ensuring performance, reliability, and ongoing ...

global network of experts, and act as a trusted advisor guiding clients through strategic change - from early visioning and Phase 0 assessments to MVP delivery and enterprise rollout. Key Responsibilities: Strategy, Consulting & Value Creation Generate consulting-led opportunities and contribute to industry thought leadership Co-create next-generation business … executive workshops Build business cases, value realization models, and transformation roadmaps Communicate complex technology concepts in business-led, C-suite language Enterprise Architecture & Transformation Delivery Design and synthesize end-to-end processes across: Planning, Sales, Procurement Manufacturing, Warehousing & Logistics Plant Maintenance and Customer Service Define enterprise transformation roadmaps ...

site with the client at least 3 days a week Escalation of opportunities and challenges to ensure we are providing best in class service and support at all times Liaising with the new business manager to ensure we are spotting and creating opportunities Utilising personal and industry contacts (using … opportunities Rigorous focus on process ensuring regular monthly and quarterly account management meetings, as well as championing continuous improvement opportunities Interface with the Service Delivery Manager and Practice Manager to ensure accurate handover of delivery and handover of the overall delivery process as required ...

oversee and enhance our ability to withstand and recover from disruptions, ensuring the continuity of critical operations and services. You'll collaborate with service owners, Compliance, Risk, and service delivery teams to ensure proper documentation and reporting related to operational resilience. Up to shape what's next ...

Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through to resolution, ensuring … excellent service delivery in line with agreed Service Level Agreements (SLAs) click apply for full job details ...

JavaScript and Python - ticket routing, billing triggers, licence lifecycle, CRM sequences, alert-to-action logic. Build and maintain Azure middleware (Logic Apps, API Management, Service Bus) as IaC via Terraform through a CI/CD pipeline. Iterate the acquisition onboarding playbook. What we're looking for * 5+ years hands … Azure Integration Services * M&A, high-growth or multi-entity MSP environments * MSP sector background - PSA/RMM/CRM workflows, billing and service delivery * AI-assisted development (Copilot, Cursor or similar) * Agile delivery, DevOps and CI/CD pipeline experience Why this role A rare chance ...

JavaScript and Python - ticket routing, billing triggers, licence lifecycle, CRM sequences, alert-to-action logic. Build and maintain Azure middleware (Logic Apps, API Management, Service Bus) as IaC via Terraform through a CI/CD pipeline. Iterate the acquisition onboarding playbook. What we're looking for * 5+ years hands … Azure Integration Services* M&A, high-growth or multi-entity MSP environments* MSP sector background - PSA/RMM/CRM workflows, billing and service delivery* AI-assisted development (Copilot, Cursor or similar)* Agile delivery, DevOps and CI/CD pipeline experience Why this role A rare chance ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve ...

Customer Experience About the role We are looking for a proactive and highly visible Customer Terminal Integration Manager to maximise terminal and customer service performance across Heathrow operations. This role is central to ensuring strong collaboration between departments, delivering against customer KPIs and SLAs, and building excellent relationships with … confidence to work across multiple terminals in a fast-paced environment. Key responsibilities Use the AMIS system proactively and predictively to support delivery of all company KPIs, including DAP, Media Dwell, Returns, IBTs and Customer Service Survey expectations. Operate across multiple terminals to support the needs ...

development bioinformatics tools and pipelines suitable for analysis and comparison of the genome sequences generated. Undertake analyses on data arising from WGS for reference service delivery, including outbreak analysis, bacterial discrimination, and service development projects, and to assist in the timely generation of meaningful reports to customers. … want to save a copy for your records. Additional Information Eligibility Criteria Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). Location This role is being offered as hybrid working based at our laboratory in London - 61 Colindale Avenue, London ...

Analyse security data and alerts to identify trends, risks and potential threats Act as an escalation point for information security queries from colleagues and service delivery teams Support and coordinate patch management activities, validating effectiveness through vulnerability scanning Oversee and operate key security technologies, including SIEM, email … Great Place to Work in 2025 and 2026a reflection of our supportive and collaborative culture. What we offer 26days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan ...

looking for a well-rounded IT Engineer who can take ownership of both day-to-day support and full project delivery. This role combines service desk responsibilities with end-to-end project management, including customer onboarding, migrations, and solution design. You will play a key role within … team, contributing across all areas of service delivery while also helping shape the direction of our IT services offering. Key Responsibilities Work as part of the IT team to manage and resolve support tickets across customer environments Provide remote support to customers from the office and attend site ...

week remote £28,000 About the Role We're looking for a reliable and customer-focused 1st Line Support Engineer to join a busy Service Delivery team. As the first point of contact for customers, you'll play a key role in delivering a calm, structured, and professional … clear processes, and providing consistent, high-quality first-line IT support in a managed services environment. You'll be responsible for handling incidents and service requests, keeping customers informed, and ensuring every interaction is clear, organised, and reassuring. What You'll Be Doing Acting as the first point ...

Central London/Client Sites Working Pattern: 4 days office/1 day WFH Why this role stands out This isn't your standard service desk job. You'll be working at the heart of the financial sector, supporting traders, investors and senior stakeholders in fast-paced, high-stakes … communicating clearly throughout Working closely with internal teams and third-party vendors to resolve issues fast Contributing to continuous improvement across processes, tooling and service delivery Taking part in an on-call rota and occasional out-of-hours work (paid overtime) What makes you a strong ...

platforms across Bromford Flagship LiveWest? As Group IT Director – Enterprise Resource Planning , you’ll be a senior technology leader responsible for the strategic direction, delivery and continuous improvement of our Microsoft Dynamics ERP landscape. This includes Finance & Operations, Customer Experience, Enterprise Asset Management and wider Dynamics 365 applications. … function and setting the strategic direction for the Microsoft Dynamics platform, ensuring scalability, resilience and long‐term value. Being accountable for the successful delivery of ERP programmes and projects, ensuring agreed business outcomes are achieved. Overseeing the availability, performance, security and continuous improvement of the ERP environment. Directing ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. Shape the Future of Digital Services at DVSA: As a Chief Architect you will: Provide technical leadership in the development, operation and continuous … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

bridge between business users, technical teams, and external suppliers Drive system improvements, upgrades, and change initiatives Manage third-party vendors, SLAs, and overall service performance Identify opportunities to streamline systems and reduce duplication across the estate Ensure applications meet security, compliance, and operational standards Support incident resolution and continuous … service improvement Work closely with senior stakeholders to align systems with business objectives What Were Looking For Proven experience managing enterprise applications within a complex environment Strong stakeholder engagement across both technical and non-technical audiences Experience managing third-party suppliers and service delivery (SLAs, performance) Good ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...