876 to 900 of 950 Service Delivery Jobs

reduce costs through standardisation, aggregation, and tail spend reduction. Build trusted relationships with internal stakeholders and suppliers, influencing at senior levels. Deliver excellent customer service through clear, proactive communication with internal and external partners. Drive continuous improvement in procurement processes to enhance efficiency and service delivery. Ensure compliance … wide range of stakeholders Strong organisational skills and ability to manage multiple workstreams Solid negotiation, influencing and resolution skills Outstanding communication skills and customer service ethic with strong stakeholder engagement capabilities Self-starter - resilient and tenacious under pressure and willingness to develop skills and experience Knowledge of the water ...

innovation in a dynamic environment. \n As a Lead Technical Program Manager in Corporate Investment Bank Payments Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. \n Job responsibilities \n \n Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery ...

growth and innovation in a dynamic environment. \n As a Lead Technical Program Manager in Infrastructure Platform Program Execution, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. \n Job responsibilities \n \n Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery ...

dynamic environment. \n As a Lead Technical Program Manager in [Insert LOB and/or Sub LOB], you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. \n Job responsibilities \n \n Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery ...

support, you will help to maximise my clients back-office system functionality by ensuring changes are successfully embedded company wide You will support the delivery of multiple projects to enhance the services delivered to clients You will produce a range of regular and ad-hoc reports and data analysis … systems and adherence to data standards You will contribute or lead operational improvement projects focused on improving efficiency, data accuracy, and client service delivery. Identify inefficiencies and implement scalable solutions to improve system workflows You will update tax year-end legislation changes across a number of internal systems ...

opportunity to contribute to crucial public sector projects, working within a talented team of professionals committed to innovation. Your expertise will directly influence the delivery of resilient and secure systems that have a lasting societal impact. Responsibilities: Design, develop, and maintain sophisticated full-stack applications supporting secure government systems. … submit your CV for this exciting opportunity. Join our Client's team and help make a meaningful impact on national security and public service delivery. Note: We encourage only candidates with the necessary security clearances and relevant experience to apply. Unqualified applications will be respectfully declined. ...

Support Engineer – Central London - £35k per annum plus benefits Our client is an IT service provider delivering support and consulting services to professional services clients in the construction sector, with an emphasis on high quality responsive service. Due to continued growth and expansion, we are seeking a dedicated … onsite engineer for your assigned clients, you'll play a crucial role in maintaining their IT infrastructure, fostering strong relationships, and delivering high-quality service that keeps businesses running efficiently. This is an excellent opportunity for a technically skilled professional who thrives in a client-facing role, enjoys problem ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. • Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. • Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. • Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. • Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

escalations, and optimise support processes. Maintain a comprehensive understanding of each customer’s contractual obligations — including SLAs, support entitlements, response/resolution targets, and service tiers (e.g. Platinum Support) — ensuring this knowledge is current, documented, and accessible across the team. Set clear expectations that Support Managers hold their teams … skills, structure, and operating model to meet changing customer and organisational demands. Manage team-level budgets, ensuring efficient resource allocation and cost-effective service delivery. Establish standards and policies that span multiple teams, independently determining the operational approach for daily team management and contributing to broader departmental direction. Communicate ...

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … everything in top shape. Want to come and be a part of it? What will you be doing? Take technical ownership of a critical service delivered to a major strategic customer. Provide daily operational support for incidents, service requests and problem tickets. Contribute to projects through technical input ...

customer impact. This role is critical to Sapphire’s growth: you’ll lead post‐sales mobilisation from late‐stage handover through to steady‐state delivery , ensuring customers get high‐quality outcomes, on time, and aligned to their needs . 📍 Location: Glasgow — 3 days per week in our Glasgow office … gain UK security clearance (transferable clearance a plus) 💡 What you’ll do (the fun, impactful bits) ✅ Own mobilisation end‐to‐end across multiple service lines (e.g., SOC + consulting/advisory), driving scope, dependencies, critical path and “go‐live” readiness. 🤝 Orchestrate delivery across teams (SOC, VM, awareness, consulting ...

technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. \n Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such … designing a research project Able to work as a solo researcher within a multidisciplinary team on client deliveriesAdvocating for user research within the project delivery and with stakeholdersPlan research that informs the design of public services that are helpful, usable and successfulUnderstands and help teams to apply a range ...

private sector organisations. We specialise in building scalable digital services, cloud-native platforms, and user-centric applications that help organisations modernise and improve service delivery. Our teams work collaboratively across engineering, product, delivery, and design to create impactful digital solutions using modern technologies and Agile methodologies. At Scrumconnect … maintain high code quality standards Contribute to CI/CD pipelines using GitLab CI/CD and DevOps best practices Work within Agile delivery teams alongside Product Owners, QA Engineers, and DevOps teams Participate in code reviews, technical discussions, and architectural decisions Support cloud-native deployments and containerisation initiatives ...

Salary: £30,000 Hours: 37.5 hours per week The Role As an Engineer, you provide high-quality onsite technical support, contribute to infrastructure and service improvement projects, and act as the first technical escalation point for complex hardware and software issues. You maintain a professional, customer focused approach … Experience: Proven ability to deliver high-quality technical support, resolving a wide range of faults, queries, and incidents in a timely manner. Strong customer service focus, with the ability to communicate confidently, professionally, and effectively with customers, colleagues, and stakeholders. Experience managing and prioritising workloads to meet SLAs, KPIs ...

matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery. \n Job responsibilities \n \n Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations … continuous learning and improvement. Promotes reuse-first, AI-assisted practices for analysis and documentation across the team, ensuring human review and alignment to delivery standards.\n Required qualifications, capabilities, and skills \n \n Extensive clearing experience or equivalent expertise in solutions analysis, technical program delivery, or a related ...

solving problems. Youll also be keen to keep learning. Essential criteria We are particularly interested in candidates with experience in: Website administration or digital service delivery. Online form design and development. CRM systems or customer relationship management platforms. Business process mapping and service improvement. Working accurately with excellent ...

moves from ClickOps to DevOps, the role requires strong hands‐on engineering capability and experience with automation and code‐driven delivery. Key Responsibilities Technical Delivery & Engineering Excellence Contribute hands‐on DevOps engineering expertise using Infrastructure as Code, Policy as Code, CI/CD, API‐driven automation, automated testing … technical input across design, architecture, and roadmap evolution. Conduct root cause analysis and support incident remediation in collaboration with security and platform teams. Operational Delivery Implement policy‐as‐code and configuration‐as‐code approaches to remove reliance on manual portal‐based administration. Support the monitoring, stability, and continual improvement ...

address issues such as drift, hallucinations and latency. Contribute to AI engineering standards, guardrails and best practices, and support incident investigation and resolution with Service Delivery. Ensure solutions comply with security, privacy, compliance and ethical AI requirements, including access controls, data protection and risk assessments. Share knowledge and mentor … Familiarity with cloud platforms (ideally Azure) and AI services (e.g. Azure OpenAI, Azure Machine Learning, or equivalents). Experience working in agile, cross-functional delivery teams. Desired but not essential.... Postgraduate study or certifications in AI, machine learning or data science. Cloud certifications (e.g. Azure, GCP, AWS) and relevant ...

Team Lead Job Overview:This is a dynamic role where priorities may shift daily. You'll need to balance leadership responsibilities with operational delivery while ensuring high standards and a positive team culture. Location: Unit 29 Fairfield Place - East Kilbride, Glasgow G74 5LP Contract Length: 6 months Work Schedule … offboarding-across both internal employees and partner provided resources. * Ensure full compliance with internal processes such as expenses, overtime, training and health & safety. Operational Delivery (20-50%) * Plan and prioritise workloads to meet business needs and Service Level Agreements (SLAs). * Collaborate with Delivery Leadership, swap ...

Lead the IT operations function, including user support, Microsoft 365 services, devices, and workplace technology. Manage relationships with external technology providers and ensure effective service delivery. Develop internal IT capability through coaching, documentation, and improved support processes. Identify opportunities to improve business processes through technology, automation, and better … Power Platform, Power BI, or workflow automation tools. Microsoft Dynamics or ERP certifications. Experience working within multi-site organisations such as retail, manufacturing, distribution, service, or other operational environments. The Opportunity This is a key technology leadership role offering the opportunity to take ownership of a critical Dynamics ...

supporting people across the organisation with Microsoft 365 and other core systems, and helping them adopt good digital habits that improve collaboration, productivity and service delivery. Working closely with a CRM Manager and an external Microsoft support partner, you will coordinate day-to-day support, manage escalations … technology records. This position will suit an individual with hands-on systems administration and IT support experience who is comfortable working alongside a managed service provider. You will bring strong Microsoft 365 skills, the ability to troubleshoot issues and manage competing priorities, and a collaborative, user-focused mindset. Experience ...

supporting people across the organisation with Microsoft 365 and other core systems, and helping them adopt good digital habits that improve collaboration, productivity and service delivery. Working closely with a CRM Manager and an external Microsoft support partner, you will coordinate day-to-day support, manage escalations … technology records. This position will suit an individual with hands-on systems administration and IT support experience who is comfortable working alongside a managed service provider. You will bring strong Microsoft 365 skills, the ability to troubleshoot issues and manage competing priorities, and a collaborative, user-focused mindset. Experience ...

skills and abilities) Permanent role Location Wrexham Additional benefits: 33 days holiday (inclusive of bank holidays) Enhanced pension contributions which increase with length of service Life insurance Company bonus Health and wellness Sick pay About the Role We are seeking a proactive and detail-oriented Technical Coordinator - Data & Systems … making. Assist with the introduction of new systems, digital solutions and workflow automation initiatives. Identify and implement process improvements to enhance efficiency, accuracy and service delivery. Support the scheduling of laboratory activities, customer trials, meetings and technical projects. Collaborate closely with Technical, Production and Commercial teams to deliver ...