851 to 875 of 1,880 Service Delivery Jobs

Vendor Services team manages strategic vendor relationships that support critical Engineering business operations. They ensure vendors consistently meet contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs). The team leverages data analytics to monitor vendor performance, identify trends, and assess operational risks. These insights support informed … decision-making and drive continuous improvement across TI We’ll trust you to: Lead regular performance reviews, governance forums, and escalations to resolve service issues while maintaining effective stakeholder and supplier relationships. Develop and improve vendor management processes, scorecards, and reporting frameworks to improve transparency, accountability, and operational resilience. ...

Overview: Weare seeking an SC Cleared First Line Analyst (L2) to support the delivery of acritical customer service desk operation. The successful candidate will providefirst-line technical support, ensure the effective investigation, resolution,and management of incidents and service requests while maintaining excellentcustomer service standards. Workingwithin … fast-paced support environment, you will be responsible for diagnosingtechnical issues, fulfilling service requests, contributing to probleminvestigations, and supporting continuous service improvement initiatives. Location: Building 7, Caldecotte Lake BusinessPark, Milton Keynes, MK7 8JU Duration: ASAP - 31 October 2026 Working Hours: Monday to Friday, 09:00 - 17:30(within ...

leading technology firm in the UK is seeking a Principal Service Delivery Manager to design and deliver managed service solutions for customers in the Public Sector. This role involves working with various teams and stakeholders to drive continuous improvement in service delivery. Ideal candidates will have … experience in leadership roles, an understanding of service management, and a track record of working with Public Sector clients. Strong organizational skills and the ability to generate and implement strategies are essential. This position includes numerous benefits aimed at employee wellbeing. #J-18808-Ljbffr ...

virtualisation platforms Deliver infrastructure upgrades, migrations and cloud adoption projects Implement security controls, patching, monitoring and disaster recovery Manage vendors, budgets, SLAs and service performance Act as 3rd-line escalation for complex issues Drive continual improvement across systems, processes and service delivery Requirements Experience leading small ...

internal users and engineering teams.This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service delivery … hosted AI platform, ensuring services remain secure, reliable and available.Monitor platform health and performance, investigating and resolving issues as part of day-to-day service support.Carry out routine maintenance and lifecycle activities, including patching, upgrades and scale-out activities.Work with engineering, security and service teams to support ...

mentor, and develop a team of system engineers, fostering a culture of collaboration, accountability, and continuous improvement Allocate resources, set priorities, and ensure timely delivery of infrastructure tasks and projects Act as the escalation point for complex technical issues and guide resolution efforts Oversee the provisioning, configuration, and maintenance … documentation, monitor system health, and ensure proactive issue detection and resolution Work closely with global IT teams, business units, and vendors to ensure seamless service delivery Communicate effectively with stakeholders, providing updates on system performance, risks, and improvement initiatives Participate in audits, disaster recovery planning, and business continuity ...

they continue to expand their UK public sector practice. The business has built a strong reputation for helping public sector organisations navigate change, improve service delivery and deliver meaningful outcomes for communities. Due to continued growth, they are looking to hire a Senior Consultant to join their Local … Government team, supporting a range of transformation and improvement programmes across the sector. This position offers the opportunity to work with councils and public service organisations on complex strategic and operational challenges. Projects typically range from service redesign and organisational transformation through to digital enablement, operating model development ...

delivering IT infrastructure support to Client, a leading audit, tax and consulting firm. This role supports Client’s National Technology team, a dynamic internal service function responsible for deploying and managing critical technology solutions that drive business operations and strategic growth .As part of the Datacentre & Cloud team … infrastructure such as power and cooling systems, colocation services, and external data centres. Ensures optimal performance, scalability, and security of the platform as a service environment .Administers and supports enterprise Remote Desktop Services (RDS) and Active Directory (AD) environments, ensuring secure and efficient user access management. Develops, maintains ...

About the role Our client is recruiting an FM Ops & Systems Lead to provide strategic leadership, governance and continuous improvement across the connected service areas: FM Helpdesk Management, CAFM Systems Governance and Optimisation, overseeing relevant building management processes. You will lead the FM Helpdesk/CAFM functions, ensuring consistent … Lead and develop the FM Helpdesk Manager and CAFM Systems, setting priorities, standards and development plans, while acting as the senior escalation point for service-delivery and operation functions. - Overseeing strategy, governance, administration, utilisation and future development, together with data integrity, information security, system performance and regulatory compliance. ...

organisation who are seeking an IT Manager to join their team. The IT Manager is responsible for leading the IT function to ensure effective delivery, support and strategic development of IT services across the organisation. The postholder will manage a team who is focused on optimising … expertise and operational oversight to company infrastructure, systems and networks; and develop effective working relationships with internal colleagues and external stakeholders Key Responsibilities: ICT service and Operations management • Oversee the planning, implementation and maintenance of IT systems/networks • Administration and optimisation of Microsoft 365 services. • Manage SaaS applications ...

scalable implementations of WFS solutions across our global client portfolio. We are involved with the full life cycle from sales engagement to successful delivery and implementation of WFS products. Our department’s mission is to ensure clients achieve measurable value quickly, supported by consistent methodology, strong governance, and technically … skilled project teams.PlanParticipate in project planning, kickoff activities, and implementation readiness discussions.Partner with project managers and stakeholders to establish project goals, timelines, and delivery expectations.Provide effort estimates, status updates, and risk identification throughout the project lifecycle.RequirementsFacilitate workshops and discovery sessions to gather, analyze, and document customer business requirements.Translate business ...

scalable implementations of WFS solutions across our global client portfolio. We are involved with the full life cycle from sales engagement to successful delivery and implementation of WFS products. Our department’s mission is to ensure clients achieve measurable value quickly, supported by consistent methodology, strong governance, and technically … skilled project teams.PlanParticipate in project planning, kickoff activities, and implementation readiness discussions.Partner with project managers and stakeholders to establish project goals, timelines, and delivery expectations.Provide effort estimates, status updates, and risk identification throughout the project lifecycle.RequirementsFacilitate workshops and discovery sessions to gather, analyze, and document customer business requirements.Translate business ...

administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions.We are involved in Service Strategy and Improvemen, which is structured into nine departments: Director’s Office; Architecture; IT Change and Project Delivery Services; IT for Professional Services … Bartlett; IT for SLMS, IOE and Humanities; IT Service Delivery; Learning Technology and Media Services; Research IT Services; and Service Strategy and Improvement.About the roleThis is a fantastic opportunity to join UCL’s Information Services Division (ISD) as a Senior Microsoft 365 Analyst supporting UCL’s staff ...

partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses. Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind ...

operational leadership across application services, end-user support and London-based corporate IT network and systems resources.The role combines technology leadership with oversight of service delivery, projects and infrastructure. Responsibilities will include:Leading the team responsible for Entrata application services, covering availability, performance, upgrades, incidents and vendor relationships.Leading … assessments while acting as a senior escalation point for technology issues.The Senior IT Manager/IT Director will bring together several areas of technology delivery, providing clear direction to teams while maintaining effective relationships with senior stakeholders.The skills needed and requirementsWe are looking for a senior technology leader ...

Role Title - Supervisor Location - West Quays Main Duties and Responsibilities The Supervisor to provide best in class engineering service achieving 100% uptime along with meeting the ppm delivering in-line with the contractual obligations. Responsible for direction and effective corrective maintenance and planning of Critical Environment and Risk Management … contribute towards delivering industry standards with the primary objectives driving service delivery, quality and performance that will underpin both Integrals and JLLs vision for engineering excellence status. This is a key role requiring excellent teamwork, relationship management and technical skills. Key Responsibilities To represent the hard services team ...

people services across Defra, its Arm’s Length Bodies and the wider Synergy Cluster. You will lead Defra Group HR’s transformation agenda, spanning service redesign, the future operating model, digital and systems modernisation. You will ensure HR meets future organisational needs through modern, efficient and user-centred services … Programme, lead development of the HR Target Operating Model, simplify and standardise services, champion digital and AI-enabled innovation, and ensure governance, capability and delivery arrangements are fit for the future. As a member of the HR Senior Leadership Team, you will help shape the function’s direction. ...

Location West Quays Relationships Internal: Team/Engineering External: Clients/Suppliers Main Duties and Responsibilities The Supervisor to provide best in class engineering service achieving 100% uptime along with meeting the ppm delivering in-line with the contractual obligations. Responsible for direction and effective corrective maintenance and planning … Critical Environment and Risk Management and contribute towards delivering industry standards with the primary objectives driving service delivery, quality and performance that will underpin both Integrals and JLL's vision for engineering excellence status. This is a key role requiring excellent teamwork, relationship management and technical skills. ...

Supervisor Location - Brentwood Relationships Internal: Team/Engineering External: Clients/Suppliers Main Duties and Responsibilities The Supervisor to provide best in class engineering service achieving 100% uptime along with meeting the ppm delivering in-line with the contractual obligations. Responsible for direction and effective corrective maintenance and planning … Critical Environment and Risk Management and contribute towards delivering industry standards with the primary objectives driving service delivery, quality and performance that will underpin both Integrals and JLL's vision for engineering excellence status. This is a key role requiring excellent teamwork, relationship management and technical skills. ...

Professional Services (ProServe) seeks a seasoned Area Delivery Leader with executive accountability for all delivery operations across the UKGI Public Sector portfolio. Reporting to the WWPS Delivery Leader, this strategic executive is responsible for maximizing revenue, optimizing utilization, and ensuring the highest customer outcomes across the region.You … will lead Delivery Practice Managers and their teams, operating at the C-suite level to drive cross-functional alignment, champion business development through thought leadership, and provide strategic portfolio governance. This role demands a forward-looking mindset—anticipating shifts in the UK public sector, balancing short-term revenue with ...

will play a key role in the IAM team working directly with the IAM Specialist on complex projects and be responsible for supporting the delivery of the IAM programme. Which as part of the wider GIS Strategy, aims to develop and mature our Identity & Access Management processes and technologies. … leadership team to identify opportunities and implement ways to mature the IAM/PAM capability.With the IAM Specialist, take the lead in ownership and delivery of the IAM transformational programme of initiatives, ensuring delivery of related processes and technologies into operational tasks for 1st line teams. Directing ...

Gloucester MRO site, ensuring it supports business priorities while aligning with Safran's global IS strategy.•Lead, coach and inspire a team of Service Delivery Analysts and Software Developers, empowering them to deliver high-quality solutions on time and within budget.•Drive major business-wide technology projects that … implement and maintain the Information Security Management System (ISMS), supporting compliance with the latest EASA Part-IS regulations.•Ensure exceptional day-to-day IT service by championing excellent customer support and continually improving service delivery.•Act as the voice of the business, translating operational needs into technology solutions ...

production of regular reports, to ensure accurate information is provided to stakeholders in a timely manner Conduct analysis of large data sets to support service delivery, organisational planning and strategic projects Present analyses and findings in a clear, concise and meaningful way to both technical and non-technical … solution-focused approach to problem-solving. Ability to work collaboratively as part of a team and contribute to shared objectives. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

providing effective technology financial and resource management processes. The cost effective operation is a key attribute of the GES execution. GES is responsible for delivery of all technology initiatives and services across TMX. Role Summary: The Systems Engineer is responsible for management and support of various infrastructure technologies … support internal IT infrastructure. The Systems Engineering team is situated within the IT & InfoSec function, working directly alongside the Infrastructure Engineering, Networking Engineering, and Service Delivery teams.You will be providing expert infrastructure oversight, ensuring successful delivery and performance of IT services for our clients and the fulfillment ...

leadership across application services, end-user support and London-based corporate IT network and systems resources. The role combines technology leadership with oversight of service delivery, projects and infrastructure. Responsibilities will include: Leading the team responsible for Entrata application services, covering availability, performance, upgrades, incidents and vendor relationships. … while acting as a senior escalation point for technology issues. The Senior IT Manager/IT Director will bring together several areas of technology delivery, providing clear direction to teams while maintaining effective relationships with senior stakeholders. The skills needed and requirements We are looking for a senior technology ...