901 to 925 of 1,881 Service Delivery Jobs

Manager Location: London, Milton Keynes or Abingdon (Hybrid) Reporting to: Regional Sales Manager Atrium Associates are delighted to be partnering with a leading Managed Service Provider in the search for an experienced Senior Account Manager to join their growing team. This is an exciting opportunity for a commercially focused … satisfaction. Strategic Account Growth Create and execute account development plans to maximise growth opportunities. Identify and lead upsell and cross-sell opportunities across the service portfolio. Drive account retention, profitability, and long-term customer value. Manage contract renewals and service expansion discussions. Commercial & Sales Management Maintain a healthy ...

lead technology operations across a complex, multi-site environment. This is a key leadership appointment, providing strategic oversight of business systems, infrastructure, service delivery and operational technology across a highly service-focused organisation. Working alongside senior stakeholders, the successful candidate will drive technology performance, strengthen governance, develop … business-critical systems. Ensure the reliability, resilience and performance of technology services within a fast-paced 24/7 operating environment. Drive improvements across service management, governance, change control and incident management processes. Develop strong relationships with operational, commercial and executive stakeholders across the business. Lead the ongoing enhancement ...

operational readiness. You'll be accountable for building scalable operating motions that translate product innovation into measurable client outcomes-faster onboarding, higher adoption, better service experiences, and repeatable launch readiness. This role partners closely with Product, Technology, Service, Sales/Client teams, and controls stakeholders to deliver … class fintech customer journey at enterprise scale. Job responsibilities Set the customer experience and readiness strategy for Kinexys, aligning priorities across Product, Tech, Service, and regional stakeholders. Lead end-to-end customer journey design and optimization (onboarding, servicing, releases), establishing standards, playbooks, and measurable experience outcomes. Own launch ...

operational readiness. You'll be accountable for building scalable operating motions that translate product innovation into measurable client outcomes-faster onboarding, higher adoption, better service experiences, and repeatable launch readiness. This role partners closely with Product, Technology, Service, Sales/Client teams, and controls stakeholders to deliver … class fintech customer journey at enterprise scale. Job responsibilities Set the customer experience and readiness strategy for Kinexys, aligning priorities across Product, Tech, Service, and regional stakeholders. Lead end-to-end customer journey design and optimization (onboarding, servicing, releases), establishing standards, playbooks, and measurable experience outcomes. Own launch ...

Line of Service Assurance Industry/Sector Not Applicable Specialism Risk Management Level Senior Manager Job Description & Summary About the role: We are seeking a Senior Manager to lead the day-to-day technical delivery of our Managed Cyber Defence services. This role has direct responsibility for Analysis … effective running, stability, and continuous improvement of a 24/7 client facing cyber defence capability. The role will focus on the operational delivery of services across a range of security platforms, including Microsoft Defender/Sentinel, Palo Alto Networks Cortex XDR/XSIAM, Google SecOps & CrowdStrike Falcon. ...

Clearance Required Likelihood of Extension: High The Opportunity We are looking for an experienced Senior Interaction Designer to join a fast-paced digital delivery team working on an important public sector service. This is an exciting opportunity for a confident and self-sufficient designer who can take ownership … lead specialist for interaction design and will play a key role in shaping user journeys, developing prototypes and translating research insights into effective service improvements. What You'll Be Doing Working closely with Service Design, User Research and Product Management colleagues, you will: Design intuitive user journeys ...

user access. Lead digital improvement projects, develop workflows, and promote effective use of technology across the Practice. Support administrative operations, appointment system management, and service delivery. Produce reports and data analysis, assist with information governance and data protection compliance, liaise with NHS organisations and suppliers, and provide staff training … enhance access to healthcare. Dingle Park Practice embraces innovation and digital transformation, continuously developing its systems and processes to improve efficiency, patient experience, and service delivery. Our multidisciplinary team includes GPs, nurses, healthcare professionals, administrative and support staff who work collaboratively to provide responsive and compassionate care. ...

deployment & provides organisations with confidence in multi-vendor private 5G solutions. The initial focus of this role will be to lead the successful delivery & commercial development of the AIM project. The role will play a key part in ensuring project outputs are translated into market-ready services that support … with potential to grow a new business line for WM5G. Purpose The purpose of this exciting role is twofold: First to lead the successful delivery of the AIM project against its contractual objectives – working closely with vendors, manufacturers, delivery partners, Government, regional stakeholders and others – to deliver ...

Space is looking for a IT- SAP/ERP Finance & Controlling senior specialist to reinforce its internal SAP team.You will contribute to the service delivery by the ERP Delivery Center, covering all of our Airbus Defence and Space ERP platforms including the French national platform.Inside the scope … functional level to develop/modify the ABAP code to be adjusted to the new requirements.ABOUT YOUExperienced on SAP FICO domainBe fully customer and delivery oriented.Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions.HOW WE CAN SUPPORT YOUMany of our staff work flexibly ...

Role On behalf of our client, we are seeking an Operations Service Manager . This is the operational heart of the Operate service and reports to the Managing Director. You will own day-to-day service delivery across multiple customer accounts, ensure engineering output quality … avoid over-stretch. Own the daily operational rhythm, including ticket management, SLA adherence and quality-checking of engineer outputs. Run weekly Customer and Delivery Reviews with the Technical Account Manager and Solution Architect to assess account health and align priorities. Identify and act on patterns across customer accounts, turning ...

SaaS Location - 3 days every week in the Wokingham office You'll join a fast growing PE backed SaaS company. You will lead the delivery of technology-enabled business transformation projects. You'll be accountable for turning business priorities into successfully delivered change across systems, integrations, automation, data … transformation and project-delivery. You'll be responsible for the reliability, security, and resilience of internal IT services. You'll coordinate the technology delivery needed to implement business outcomes and ultimately enable business growth. Business Systems and Transformation Director - Responsibilities Lead and deliver internal technology-enabled transformation and business ...

languages, containers, and operating systems.We recently raised our Series C to accelerate Cloudsmith 2.0: deeper artifact intelligence, stronger policy and provenance, faster package-aware delivery, and infrastructure built for engineering teams, as well as the modern AI-driven software factory.By developers, for developers: we care about craft, architecture … devices, SaaS tools, collaboration platforms, procurement, provisioning, patching, support workflows, and audit evidence.You should be able to resolve operational issues, automate repetitive work, improve service quality, and build secure-by-default IT processes that scale. You’ll also provide occasional hands-on IT support, usually as backup, for escalations ...

Customer Service Advisor Hebburn, Tyne & Wear £26,000 - £30,000 per annum Full Time | Monday to Friday, 8:00am - 5:00pm | 40 hours per week A well-established and growing technology services business is seeking a Customer Service Advisor to join its customer-focused team in Hebburn. This … excellent opportunity for an experienced customer service or client support professional who enjoys building relationships, solving problems, and delivering exceptional service. Working as the first point of contact for clients, you'll play a key role in ensuring customer enquiries and support requests are managed efficiently while maintaining outstanding ...

opportunities to reduce total cost of ownership, improve working capital and drive greater efficiency across our indirect spend. Lead high-value commercial negotiations covering service contracts, rate structures, SLAs, terms and conditions and multi-year agreements. Build strong, strategic relationships with key suppliers, moving beyond transactional procurement to develop … partnerships that support innovation, service and continuous improvement. Establish clear supplier performance measures across quality, service, delivery, compliance, cost and sustainability. Use data, market intelligence and benchmarking to identify opportunities and provide stakeholders with clear commercial insight to support decision-making. Strengthen supplier and category risk management ...

Visit to learn more. About the role We are seeking an outstanding Executive/VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional … highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries ...

outcomes Enable more coordinated and responsive care pathways across systems Embed continuous innovation and improvement into frontline practice About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly … ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local ...

ServiceNow will own the strategic roadmap and operational health of LSE’s ServiceNow platform, sitting within Digital Technology Services (DTS) and reporting into the Service Delivery leadership. The role brings together platform ownership, delivery management, and stakeholder engagement to ensure ServiceNow continues to evolve as the backbone … Enterprise Service Management (ESM) capability. The postholder will balance day-to-day platform demand with longer-term roadmap development, working across DTS and the wider institution to translate user needs into well-scoped, prioritised, and delivered platform improvements. They will play a central role in shaping how LSE gets ...

protection, records management, information sharing, and freedom of information compliance across the Trust and wider Group organisations. Working closely with senior leaders, digital teams, service transformation leads, and clinical services, you will provide specialist advice and assurance to support the safe, lawful and effective use of information. The post … Information legislation, and NHS information governance standards. Working within a collaborative Group model, the successful candidate will help support digital transformation, innovation and service redesign programmes, ensuring that information governance requirements are embedded from the outset. They will contribute to the delivery of strategic objectives by enabling ...

ticketing systems, responding to clients/end users providing a positive and professional level of support to resolve/address/manage the service tasks promptly and efficiently. The Role Day to day you will be involved in: Plan and coordinate daily business operations, including scheduling, logistics, and resource … allocation, to support our engineers in the servicing of HIUs (Heat Interface Units) for both residential and commercial clients. Providing excellent customer service by regularly updating clients on the status of service appointments and maintaining clear, professional communication at all times. Respond to all incoming calls within ...

Specialist is a key pillar within the Secure Networks team, reporting to the Network Security Operations Manager. This role is critical to the successful delivery and support of customer security services, combining technical leadership, operational responsibility, incident ownership, and change governance to ensure high-quality outcomes across … environment. What you’ll be doingProvide technical leadership across Network Security Operations, acting as a key decision-maker within the team and supporting delivery from a 3rd Line/SME perspective.Take ownership of critical (P1/P2) security incidents, providing technical leadership during high-priority outages or security events ...

/2026 Are you an experienced End User Computing professional who enjoys solving technical problems, supporting business-critical teams and delivering excellent customer service? UK Power Networks is looking for an IS End-user Computing Support Engineer to provide high-quality technical support across the business from our Ipswich … this permanent role, you will deliver deskside and remote IT support for colleagues, senior stakeholders and operational teams. You will resolve incidents and service requests, support laptops, desktops, mobile and field devices, printers, meeting room technology, Teams, Outlook, Exchange and business applications, while ensuring users are kept informed ...

assure aspects of Project Management Integration such as Risk & Opportunity ManagementThe role will also provide direct support to Portfolio, Programme and Project Managers, and Service Delivery Managers, as required within the framework of the local Programme Management OfficeCommon Role AccountabilitiesContribute to a culture of delivery excellence across … delivery communityAct as a source of best practice guidance on project management processes relating to project set up, overall and specific control during execution and close down activitiesUndertake the common administrative and management support activities for projects, programmes and portfoliosProduce management information, including scenario modelling, in direct support ...

technical assistance and support. You will help users resolve a variety of digital and technology-related issues whilst developing valuable skills in troubleshooting, customer service, digital systems, and IT support. Working alongside experienced colleagues, you will gain hands-on experience supporting customers both remotely and on-site, building technical … contact for customer technical support enquiries via telephone, email, and digital support systems Log, monitor, update, and manage support tickets using the company's service management platform Develop expertise in DS Business Solutions' key business systems, including MPS Estate Management System, IT Database, Select Billing System, Service Logging ...

transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed … Alten Group in early 2022.Job Summary:We are seeking a motivated and detail-oriented Tier 1 SOC Analyst to join our Security Operations service capability. As the first line of defence, you will be responsible for monitoring, detecting, and responding to security events and incidents in real-time. This ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford … join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites ...