126 to 150 of 1,378 Service Management Jobs in England

Nottingham, GBR - CC Hatfield Adm | Job-ID: 220717 | Contract type: Standard | Business Unit: Information Technology Life on the team You'll join our Global Management Services division, working within a collaborative service environment where effective Problem Management is central to improving service quality and reducing disruption. … more problems from identification through to resolution. You'll coordinate investigations, analyse root causes, identify known errors and bring together technical teams, Service Management colleagues and external stakeholders to deliver lasting improvements. You'll also review trends, recommend service improvement plans and provide a quality gate ...

Sales Executive (IT Service Management) Reading - Hybrid (3 On-site, 2 WFH) £40,000 - £50,000 + Commission + Benefits Are you an experienced IT Service Management sales professional looking to join a global leader where you can take ownership of both new business development … clients, and play a key role in expanding a highly respected ITSM solutions portfolio? This is an exciting opportunity to join a market-leading Service Management specialist with a strong reputation for helping organisations improve their IT operations through consultancy, training, support services and technology solutions. You will ...

Nottingham, GBR - CC Hatfield Adm | Job-ID: 220717 | Contract type: Standard | Business Unit: Information Technology Life on the team You’ll join our Global Management Services division, working within a collaborative service environment where effective Problem Management is central to improving service quality and reducing disruption. … more problems from identification through to resolution. You’ll coordinate investigations, analyse root causes, identify known errors and bring together technical teams, Service Management colleagues and external stakeholders to deliver lasting improvements. You’ll also review trends, recommend service improvement plans and provide a quality gate ...

Location/s: Newcastle, UK Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact … ambition, Mott MacDonald is where people come to be brilliant. Overview of the role Are you passionate about driving value from enterprise applications and service management platforms? Join us as an IT Solutions Specialist and play a key role in supporting, enhancing, and governing our Productivity Applications portfolio ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based from nearest ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based from nearest ...

wellbeing for all. The post holder will be responsible for the provision of a robust Digital Services Assurance function meeting the needs of Digital Service Users and Digital Services Analysts in line with provisions of the Digital Services Service Level Agreement (SLA). The post holder will provide … administrative support for the management of the Trust's digital assets and software licences. Working within agreed procedures and under the direction of the Digital Services Admin Supervisor, they will maintain accurate records, process approved procurement requests and help coordinate equipment and access requirements for new starters, movers ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow … unified portal, virtual agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow, including employee self-service, AI-assisted query handling through NowAssist, and structured case management. Alongside ...

engagements. As a ServiceNow Technical Architect, you will: Lead the end-to-end architecture, design, and technical governance of ServiceNow solutions across IT Operations Management (ITOM), Integrated Risk Management (IRM), Customer Service Management (CSM), Telecommunications Service Management (TSM), AIOps, Now Assist, and Agentic … providing strategic guidance on ServiceNow platform adoption, roadmap planning, and digital transformation initiatives. Define target architecture and solution blueprints that enable scalable, resilient, and service-aware operating models. Lead architecture discussions, workshops, and technical design reviews with client stakeholders and executive leadership teams. Drive ServiceNow platform innovation by leveraging ...

Summary of the responsibilities of the post: Contribute to the delivery of a high quality user experience across all areas of the ICT service, including fit for purpose systems and guidance, and high standards of access, availability, usability, usefulness and and excellent standards of service. Provide an excellent user … centred service that supports users to get full value from the digital tools and equipment available to them, helping users find the simplest, most secure way of achieving their goals. Deliver, implement and support others to ensure that the Councils values and practices always meet our objectives for security ...

electronic trading workflows across Credit, Rates and Repo. Essentials of the role Provide high-quality day-to-day production support, proactive monitoring, incident management and issue resolution for Front Office Fixed Income applications and eTrading services. Own high-severity incidents end to end, coordinating business users, internal technology teams … electronic venues and external vendors to restore service and minimise disruption. Support releases, upgrades and new functionality through appropriate testing, operational readiness, production controls, documentation and transition into BAU support. Candidate requirements More than five years of relevant experience in Fixed Income application support, trading support, production management ...

technical-support performance of a complex operational capability once solutions enter service. You will provide leadership across a multidisciplinary PDS team and coordinate engineering, service, commercial, supply-chain and programme stakeholders. You will shape the forward PDS plan, priorities and performance framework, including technology refresh, obsolescence, resilience, capability … cost, quality and contractual measures. Lead the transition of new or changed solutions into operational support and assure their continued supportability throughout the in-service lifecycle. Provide broad technical leadership across hardware, software, system integration, obsolescence and test, drawing on specialist expertise while maintaining an end-to-end view ...

cost, quality and contractual measures. Lead the transition of new or changed solutions into operational support and assure their continued supportability throughout the in-service lifecycle. Provide broad technical leadership across hardware, software, system integration, obsolescence and test, drawing on specialist expertise while maintaining an end-to-end view … service performance and supportability. Set and maintain the forward PDS plan, priorities and performance framework, including technology refresh, obsolescence, resilience, capability and continuous-improvement requirements, aligned with programme, customer and business objectives. Lead a multidisciplinary team and coordinate specialist input across engineering, service operations, commercial, supply chain, quality ...

site) Working schedule: 1st Shift We are looking for a proactive and self-motivated Senior Problem Analyst/Manager to drive effective Problem Management practices, ensuring the identification, investigation, and resolution of recurring issues and service risks. Working within a collaborative team, you will manage the full Problem … lifecycle, coordinate root cause investigations, track corrective actions, and support continual service improvement initiatives. The role involves close collaboration with technical teams, service owners, vendors, and business stakeholders, as well as leading Post Incident Reviews (PIRs), Problem Review meetings, and stakeholder update sessions. You will be responsible ...

resilience. The role requires proven strategic and operational leadership, focusing on translating the overarching digital strategy into executable technical roadmaps and maintaining world-class service standards. This role is strategically balanced: 50% focused on Digital Service Delivery and Service Strategy: Owning the user experience, governance, continual service improvement, and strategic direction for the Service Desk, Telephony, IT Admin, and small project delivery. 50% focused on Core Infrastructure Strategy and Resilience: Leading the planning, architecture, security assurance, and technical evolution of Server, Data Centre, Network, and foundational Digital Solutions infrastructure. The Head of Digital Operations & Infrastructure ...

Infrastructure Project Manager - £70,000 - Kingston, Surrey - Hybrid Prince 2 - Project Manager - Service Delivery - Agile A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project Manager & Service Delivery Manager to join their Technology Team. This is a broad … highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with ...

Infrastructure Project Manager - £70,000 - Kingston, Surrey - Hybrid Prince 2 - Project Manager - Service Delivery - Agile A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focused IT Project Manager & Service Delivery Manager to join their Technology Team. This is a broad … highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with ...

configuration, build, integration, testing, migration, implementation and validation of new or significantly enhanced capabilities. The role collaborates across EMEA and North America with project management, architecture, security, infrastructure, identity, service management, Finance, Procurement, business stakeholders and third‐party suppliers to deliver agreed project outcomes within approved scope … criteria. Design, configure, build, test and implement new or significantly enhanced Modern Workplace capabilities in accordance with approved architecture, security, risk, data, change and service‐management standards. What we're looking for Strong knowledge of Microsoft M365 SaaS platforms – Microsoft Exchange Online, Teams, Intune, Onedrive and Sharepoint Online. ...

Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service to colleagues … City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving ...

resilience. The role requires proven strategic and operational leadership, focusing on translating the overarching digital strategy into executable technical roadmaps and maintaining world-class service standards. This role is strategically balanced: 50% focused on Digital Service Delivery and Service Strategy: Owning the user experience, governance, continual service improvement, and strategic direction for the Service Desk, Telephony, IT Admin, and small project delivery. 50% focused on Core Infrastructure Strategy and Resilience: Leading the planning, architecture, security assurance, and technical evolution of Server, Data Centre, Network, and foundational Digital Solutions infrastructure. The Head of Digital Operations & Infrastructure ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary … Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service Desk & Support ...

Description About Service Cloud Service Cloud is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered by Agentforce, it is the only platform where AI agents and human service representatives work together in real time … resolve issues faster, personalise every interaction, and deliver support across every channel — spanning customer service, IT Service Management (ITSM), and HR service to unify service delivery across every department on a single advanced platform. With the industry's fastest-growing AI adoption rate — agentic ...

support and improve the internal IT environment of an established, technology-led business. This is a hands-on role combining advanced IT support, endpoint management, cloud application administration, identity and access management, service management and workplace technology. You will act as an escalation point for complex … administering cloud-based platforms, automating repetitive tasks and delivering excellent support to both office-based and remote colleagues. Key Responsibilities 1. IT Support and Service Delivery Act as an escalation point for complex incidents and service requests, taking ownership through to resolution within agreed SLAs. Triage, prioritise ...

learning pathways that enable that team to perform at scale. The ideal candidate will bring a strong track record of leading large, multidisciplinary managed service teams in Public Sector or similarly regulated environments. They will understand how to move a service from mobilisation through stabilisation and into effective … operation, with robust governance, service management, workforce planning, performance oversight and continuous improvement. Just as importantly, they will have practical experience recruiting, building, training and upskilling teams, including graduates, apprentices or other early-career talent. They will be a hands-on, visible leader who can turn a developing ...

ServiceManager to improve the effectiveness, maturity and governance of IT services across Element Six. The role acts as the operational bridge between service strategy and service execution, ensuring that processes, standards and governance frameworks are defined, embedded and continually improved. Working closely with service providers, technical teams … business stakeholders, this role will be key to driving operational consistency, service performance improvement, process compliance and practical delivery of continual service improvement. The successful candidate will balance process leadership and operational governance with targeted support for day-to-day service activity. Key Responsibilities Turn service ...