151 to 175 of 1,378 Service Management Jobs in England

Service Manager - Food Online & Membership Platforms

Location
Manchester, England, United Kingdom
Service Manager – Food Online & Membership Platforms £50,000 - £60,000 plus private healthcare, pension with up to 10% employer contributions and many more great benefits (Work Level 5) Manchester city centre - in this role you'll work in a hybrid way splitting your time between home and the office … working so we can deliver even better services for our Co-op, our colleagues, members and customers. We're looking for a 3 Service Managers to join our Technology team and help us deliver reliable, high-performing platform services that support colleagues, customers and members across our Co-op. ...

Lead Service Transition Manager

Location
Salford, England, United Kingdom
value of up to £11,300 Salford Published on 3 November 2026 Deadline 16 November 2026 About the job Job summary As aLead Service Transition Manager, you will be part of a team who is accountable for ensuring that any designs for new or changed IT services are supported … required resources necessary to operate and manage the service; deliver required levels of availability, reliability and performance; adhere to relevant industry, government and Home Office standards; are robust and affordable and are comprehensive and forward looking Building on extensive experience in the area, you will apply control and rigour ...

Service Manager II

Location
York and North Yorkshire, England, United Kingdom
unique is welcome; join us and let’s build what’s next - together! About the Role Anaplan has an opportunity for a self‐motivated Service Manager to join our cross‐functional Platform Engineering group. In this role, you will support the systems used by hundreds of software engineers … thousands of customers. Working within the Platform Service Management (PSM) team, you will collaborate closely with colleagues across engineering, security, and operations to streamline delivery, optimize platform stability, and foster operational excellence. We have unparalleled access to our users; they are our colleagues! Your Impact Assessing and triaging ...

Trainee Field Engineer

Location
Farnborough, England, United Kingdom
Field Operations Manager to support Engineers in maintaining Jenoptik technologies. Activities may include assisting Engineers with site surveys for new ANPR installations. Undertake field service tasks and maintenance activities i.e., Calibrations, annual maintenance routines, and servicing faulty equipment. Assist in the production of calibration certificates and site-specific data … files. Recording of time and management of work orders within service management tool Understanding documentation of site surveys. Produce weekly timesheets. Assisting when requested to ensure that faults are resolved within the agreed Service Level Agreement (SLA) and that the customer is regularly updated re progress. ...

Senior Software Service Manager

Hiring Organisation
Kainos
Location
London, England, United Kingdom
diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.As a Senior Software Service Manager, you will assist in the direction and management of Software Support Services across assigned areas of ownership. This will include overseeing other members … service team including service mangers, identifying future enhancements to process and systems and fostering strong client relationships to explore opportunities to win follow on business with existing customers. You will also work closely with the Principal service manager in identifying opportunities across a range of areas within ...

Service Delivery Manager - Hotels & Restaurants

Location
Dunstable, England, United Kingdom
Whitbread, we're looking for a Service Delivery Manager (Product) to join our Technology & Data team and play a key role in ensuring our product services remain stable, resilient and fit for the future. In this role, you'll own the operational performance of a portfolio of business-critical … services, working closely with suppliers, stakeholders and technology teams to deliver excellent service outcomes and continuous improvement. We're particularly keen to hear from people who have owned the service elements of large-scale, complex transformation programmes, ideally with deep experience of Food & Beverage (F&B) transformation. Role ...

Service Delivery Manager - Hotels & Restaurants

Location
Houghton Regis, England, United Kingdom
Whitbread, we're looking for a Service Delivery Manager (Product) to join our Technology & Data team and play a key role in ensuring our product services remain stable, resilient and fit for the future. In this role, you'll own the operational performance of a portfolio of business-critical … services, working closely with suppliers, stakeholders and technology teams to deliver excellent service outcomes and continuous improvement. We're particularly keen to hear from people who have owned the service elements of large-scale, complex transformation programmes, ideally with deep experience of Food & Beverage (F&B) transformation. Role ...

Director of Data Governance & Enablement Platforms

Location
Greater London, England, United Kingdom
capabilities that serve as foundational services across the Data & AI ecosystem. This includes enterprise responsibility for Data Catalog, Data Dictionary/Business Glossary, Metadata Management, Data Lineage, Master Data Management (MDM), Reference Data Management (RDM), Data Quality, Data Profiling, and the enablement of Governance Workflow Automation. These … teams. As a member of the Data Platforms leadership team, this leader will establish governance and enablement capabilities as enterprise platform products, delivering self-service experiences, automated controls, reusable services and scalable platform capabilities. Working closely with the Head of Data Trust & Risk, Data Strategy & Architecture, Data Engineering, Security ...

Service Operations Analyst

Location
Teddington, England, United Kingdom
About the Role Our world-leading Time & Frequency departmentis seeking a Service Operations Analyst withprovenexpertisein IT service management (ITSM). This is an exceptionalopportunity to join theglobalauthority in precision timing at a defining moment for UKdigitalinfrastructure. Backed by a government investment of £180 millionin the National Timing … satellite systems fail. Key Responsibilities: Manage the monitoring of services, networks and applications , ensuring timely response to operational events, alerts and incidents. Coordinate incident management activities , driving investigations, escalations and service restoration. Lead Change Enablement activities , ensuring requests are appropriately assessed, reviewed and implemented. Manage service requests ...

IT Infrastructure Core Service Manager

Location
Greater London, England, United Kingdom
Infrastructure Core Service Manager### IT Infrastructure Core Service ManagerApply: London: Full time: Posted Today: End Date: December 4, 2026 (27 days left to apply): R0020153# **Who are we?**Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. … years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.IT Infrastructure Core Service ManagerThis role forms part of a distributed, global infrastructure team responsible for the availability, security, resilience and support of hybrid on-premises and cloud ...

IT Service Governance - Director

Hiring Organisation
Mizuho
Location
Greater London, United Kingdom
Employment Type
Full Time
myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Profile Summary Lead and develop the IT Service Governance function, ensuring it provides effective governance, oversight and control across IT services, service agreements, recharge arrangements and governance obligations. The role … responsible for defining what good looks like in service governance, establishing consistent governance frameworks and ensuring services, agreements and governance artefacts are managed in a controlled, auditable and efficient manner. Working closely with Service Owners, Finance, Legal, Tax, Risk and Audit, the role will improve governance maturity, strengthen ...

Principal Service Delivery Manager

Location
Greater London, England, United Kingdom
putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As the Principal Service Delivery Manager, you will design, lead and deliver managed service solutions for Made Tech customers. You will work with Made Tech principals across … customers. You will leverage your deep ITIL knowledge and experience of offering managed services to customers, help shape our services and define our service delivery approach. You will also contribute to Made Tech's growth, by working with marketing on thought leadership content, speaking at events and perform ...

Remote IT Service Management Analyst

Location
Greater London, England, United Kingdom
Atlas Technica in London, United Kingdom – remote is seeking a Service Management Analyst to join the Service Management team. This proactive, client-facing role improves service performance, drives accountability, and coordinates cross-functional resolution of incidents, problems, risks, and service-improvement initiatives across assigned … client environments. The Service Management Analyst will lead ITIL-aligned Incident and Problem Management activities, facilitate Root Cause Analyses, support #J-18808-Ljbffr ...

Senior IT Service Manager

Hiring Organisation
United Kingdom Government
Location
London, England, United Kingdom
Visit our YouTube channel to watch the full series and come and discover your potential.Job descriptionThis is a great opportunity to join the Business Service Management Team within Chief Digital Information Office (CDIO) Corporates and HMRC Strategy and Policy Area and help us deliver excellent customer service. … major part of this role is the responsibility of live service performance of the Government Departments that currently sit on our estate throughout England, Northern Ireland, Scotland, and Wales. Your role will be to update and engage with various CDIO contacts, Suppliers, Government Department key contacts and HMRC Business ...

ServiceNow Technical Product Owner - IT, Facilities and Finance Service Management

Hiring Organisation
Danaher
Location
City of York, United Kingdom
Employment Type
Full Time
Salary
80000 to 100000 GBP Annually
managing the product backlog and ensuring delivered solutions meet the needs of our organisation and associates. This role bridges business needs across multiple functions, service operations, and engineering execution, ensuring scalable, automated, and user-centric service experiences across IT, workplace and functional domains. While IT Service Management is growing in maturity the role will also lead the stand up and operationalisation of service management capabilities for Facilities & Finance. This position reports to the Enterprise Service Management leader and is part of the Enterprise Applications Team in Danaher Corporate and will be fully ...

Platform Engineer

Location
Leeds, England, United Kingdom
technologies, tools, and services that enable others to build on top of it. The Platform Engineer is responsible for the on-going deployment, management and maintenance of development and production environments within Azure cloud infrastructure. Working within the Cloud Platform Team, alongside colleagues from across the Platform and Products … infrastructure, streamline CI/CD processes, monitor and respond to system alerts and continually work to optimise the performance, security, reliability and cost management elements of our systems. Main duties and responsibilites The Platform Engineer works closely with Digital Workplace, Security, Infrastructure and Service Delivery teams to implement ...

Managed Services Manager

Location
Greater London, England, United Kingdom
leading approximately 25 technical professionals across support, engineering and field services, creating a culture of accountability, ownership and customer focus. Working closely with Service Delivery, Account Management, Security and Professional Services teams, you will ensure clients receive a world-class service experience while driving automation, standardisation … Services leader who enjoys developing people, improving processes and building trusted relationships with both clients and internal stakeholders. Leadership & Team Development Lead and develop Service Desk, Field Engineering and Third-Line Engineering teams. Coach and mentor team leaders to drive performance, accountability and continuous improvement. Create a high-performing ...

Account Executive - Service Cloud

Location
Greater London, England, United Kingdom
agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description About Service Cloud Service Cloud is Salesforce's complete agentic service platform — built for every type of service, in any industry, across … channel. Powered by Agentforce, it is the only platform where AI agents and human service representatives work together in real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning customer service, IT Service Management (ITSM), and HR service ...

Head of IT Support

Location
Southampton, England, United Kingdom
business-critical IT support function. This role requires a credible, hands‐on leader who has operated at Head of IT Support, Head of Service Management, or equivalent level, and can quickly provide operational stability, lead service improvements, and drive ITSM maturity. Key Responsibilities Lead the IT Support … function, including Service Desk, Incident, Problem and Asset Management. Take ownership of service delivery, operational performance, customer relationships and escalations. Drive improvements across ITSM processes, governance and service management maturity. Lead preparation for an upcoming SDI audit, ensuring readiness and improvement activity. Support the rollout ...

Sales Operations Manager

Location
Park Central, England, United Kingdom
Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions.Our Service Lifecycle Management Platform offers domain-fit solutions for: Supply Chain optimization, Pricing strategy, Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge … management). Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden. We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees. With this ...

Solution Architecture Manager, New Business

Location
Birmingham, England, United Kingdom
Sweet, Accenture CEO As a Solution Architect, New Business Manager you will: Own the end-to-end solution for our large transformational and managed service contracts for cloud. Architect AI-optimized solutions that enhance IT operations through predictive analytics, intelligent monitoring, and automation tools such as AIOps platforms (e.g. … Moogsoft, BigPanda, Splunk ITSI). Manage multiple towers from applications, data & analytics, automation, industry solution, infrastructure, and cloud. Leverage AI-driven automation to enhance service management processes, reduce operational noise, and enable proactive issue resolution. Own the full scope from migration to run scope, including all key service ...

ServiceNow System Admin and Developer

Location
Birmingham, England, United Kingdom
ServiceNow across a number of key processes including Lead to Order, Project to Value, Order to Cash and Request to Resolve. The OneAdvanced IT Service Management team support the platform in service. The core elements are; platform, integration hub, Portal, CSM, ITSM and ITOM. We are currently seeking … eligible for a flexible working schedule that allows for a hybrid and in-office presence. You will work closely with the IT Service Desk, and cross functional business teams. Responsibilities Performing intermediate to advanced level development tasks within the ITSM/CSM/ITOM applications within the ServiceNow platform ...

Service Desk Analyst

Location
Chorley, England, United Kingdom
Positive Solutions Limited is seeking a Service Desk Analyst to join their growing team. As a Service Desk Analyst, you will be responsible for providing first-line IT support and excellent customer service to users across the organisation. This includes resolving incidents, fulfilling requests, and escalating issues … necessary. The role contributes to maintaining a high standard of service delivery and supports compliance with organisational policies, including ISO 27001 and ISO 9001 standards. ABOUT POSITIVE SOLUTIONS LIMITED: Positive Solutions has been delivering healthcare technology to pharmacies across the UK since 1993 and has more recently expanded into ...

Infrastructure Project Manager – 11910SRP

Location
West of England, England, United Kingdom
Contract to Permanent opportunity We are partnering with a leading banking client to recruit an experienced Infrastructure Project Manager to join their Infrastructure and Service Operations function. This is an exciting opportunity for a seasoned Project Manager with a strong infrastructure background to take ownership of a varied portfolio … technical delivery and service improvement initiatives within a complex banking environment. The role sits at the intersection of infrastructure, service management and operational resilience, with a focus on delivering improvements across the bank’s technology estate, mitigating infrastructure risks and driving operational efficiency. Our client is looking ...

Infrastructure Project Manager – 11910SRC

Location
Greater London, England, United Kingdom
Contract to Permanent opportunity We are partnering with a leading banking client to recruit an experienced Infrastructure Project Manager to join their Infrastructure and Service Operations function. This is an exciting opportunity for a seasoned Project Manager with a strong infrastructure background to take ownership of a varied portfolio … technical delivery and service improvement initiatives within a complex banking environment. The role sits at the intersection of infrastructure, service management and operational resilience, with a focus on delivering improvements across the bank’s technology estate, mitigating infrastructure risks and driving operational efficiency. Our client is looking ...