251 to 275 of 1,378 Service Management Jobs in England

Cyber Threat Intelligence (CTI) Analyst with Vulnerability Assessment and Vulnerability Management Responsibility Location: Farnborough Clearance - SC to start, DV for role Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide … supports detection, hunting, incident handling, and operational decision-making. Preventive Outcomes: Inform proportionate vulnerability treatment and risk reduction through established VA/VM and service-management processes. 3) Key Responsibilities (Outcome-led) A. Customer -> Sector -> Adversary Intelligence (Targeted CTI Delivery) Build and maintain customer and sector intelligence profiles ...

Cyber Threat Intelligence (CTI) Analyst with Vulnerability Assessment and Vulnerability Management ResponsibilityLocation: Farnborough Clearance - SC to start, DV for roleEverything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide … supports detection, hunting, incident handling, and operational decision-making.• Preventive Outcomes: Inform proportionate vulnerability treatment and risk reduction through established VA/VM and service-management processes.3) Key Responsibilities (Outcome-led)A. Customer Sector Adversary Intelligence (Targeted CTI Delivery)• Build and maintain customer and sector intelligence profiles covering ...

Cyber Threat Intelligence (CTI) Analyst with Vulnerability Assessment and Vulnerability Management ResponsibilityLocation: Farnborough Clearance - SC to start, DV for roleEverything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide … supports detection, hunting, incident handling, and operational decision-making.• Preventive Outcomes: Inform proportionate vulnerability treatment and risk reduction through established VA/VM and service-management processes.3) Key Responsibilities (Outcome-led)A. Customer Sector Adversary Intelligence (Targeted CTI Delivery)• Build and maintain customer and sector intelligence profiles covering ...

seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise … ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service ...

Head of Infrastructure & Cloud Services Department: Group Technology Reports to: Director of Service Management & DevOps Location: JD Sports Fashion PLC, Balmoral House, Hollinsbrook Way, Pilsworth, Bury, BL9 8RR About JD Group JD Group is a leading global omnichannel retailer, bringing together some of the world's most recognised … platforms are secure, resilient, reliable and ready to support the continued growth of our business. Working through functional leaders, internal teams and strategic service partners, you will bring together multiple technical capabilities under a shared vision, with clear accountability, a joined-up roadmap and a strong focus on service ...

internal teams, external suppliers and technology partners, you will provide technical expertise, drive innovation and identify opportunities for continuous improvement across network infrastructure and service delivery. This is an excellent opportunity for a technically strong professional who enjoys solving complex problems, influencing technical decisions and helping shape the future … technical information and recommending appropriate solutions. Driving continuous improvement and innovation across network infrastructure and architecture, evaluating emerging technologies and identifying opportunities to enhance service delivery. Ensuring network solutions align with business objectives and digital strategy, identifying potential risks and recommending appropriate mitigation measures. Conducting impact assessments and quality ...

more information visit www.logicor.eu. Role Overview The D365 Platform Manager is the end to end owner of Logicor's Dynamics 365 Finance & Operations service across all live countries. The role owns all three critical horizons: keeping the service running, keeping it maintained and compliant, and driving continuous improvement. … platform should deliver by setting the functional roadmap, business priority, investment cases and benefits. The D365 Platform Manager owns whether it works through effective management of service stability, change, environments, security design, improvement and the supplier ecosystem. Both are accountable for achieving the same outcome and neither ...

technology issues across the business. This role provides operational leadership to the IT Support team, acting as a senior technical escalation point while ensuring service excellence, process compliance, and continuous improvement initiatives are successfully delivered.Working closely with IT management, business stakeholders, and technology teams, the IT Support Team … Lead manages support operations, monitors service performance, coaches and develops team members, and ensures support services align with business needs and service level commitments. The role combines technical expertise, people leadership, customer service excellence, and operational management to deliver dependable workplace technology services.Location: Milton Keynes, Witney ...

5+ TechOps engineers on a client engagement. You will own the inflow of work to the team and put standard operational and managed service patterns in place around it, working alongside the client's dedicated incident response and change management teams. Our client operates a regulated, Azure-hosted … onboard properly and work efficiently: auditing existing challenges, defining practical short‐and long-term roadmaps, driving pragmatic change, and forward thinking on AI and service desk automation. Key responsibilities Work Intake & Triage: Be the single point of accountability for all work entering the team (incidents, requests, changes and alerts ...

5+ TechOps engineers on a client engagement. You will own the inflow of work to the team and put standard operational and managed service patterns in place around it, working alongside the client's dedicated incident response and change management teams. Our client operates a regulated, Azure-hosted … onboard properly and work efficiently: auditing existing challenges, defining practical short‐and long-term roadmaps, driving pragmatic change, and forward thinking on AI and service desk automation. Key responsibilities Work Intake & Triage: Be the single point of accountability for all work entering the team (incidents, requests, changes and alerts ...

5+ TechOps engineers on a client engagement. You will own the inflow of work to the team and put standard operational and managed service patterns in place around it, working alongside the client's dedicated incident response and change management teams. Our client operates a regulated, Azure-hosted … onboard properly and work efficiently: auditing existing challenges, defining practical short‐and long-term roadmaps, driving pragmatic change, and forward thinking on AI and service desk automation. Key responsibilities Work Intake & Triage: Be the single point of accountability for all work entering the team (incidents, requests, changes and alerts ...

manufacturing organisation. The IT Manager will be responsible for developing implementing, managing and continuously improving the company's IT infrastructure, systems, cyber security, information management and technical support capability within a growing engineering consultancy and advanced manufacturing business. The company develops and manufactures battery packs, electronics and charging systems … cyber and information security controls, including Cyber Essentials/Cyber Essentials Plus, while supporting the company's ISO 9001, ISO 14001 and ISO 45001 management systems and meeting the enhanced information-security expectations associated with automotive, marine and defence customers. The role will work closely with Engineering, Manufacturing, Operations ...

andwe’llinvest in you!. Job Description Here at Version 1, we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE … Version 1 managed service framework that is currently transforming the way our customers consume services. The framework is continually evolving to ensure we are always delivering next generation services. Technology plays a key part in providing the underlying platform and capabilities. We are seeking a creative and experienced individual ...

invest in you!. Job Description Here at our client, we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE … client managed service framework that is currently transforming the way our customers consume services. The framework is continually evolving to ensure we are always delivering next generation services. Technology plays a key part in providing the underlying platform and capabilities. We are seeking a creative and experienced individual ...

Role: The IT Business Relationship Specialist(BCAL) supports the development and maintenance of strong relationships between customers, business stakeholders, Product Managers, and service delivery teams. The role helps ensure customer and business needs are understood and translated into successful outcomes through stakeholder engagement, customer onboarding, service enhancement, product … collaboration, and continuous improvement activities. Key Responsibilities: Stakeholder Management Build and maintain positive working relationships with customers, business stakeholders, and internal teams. Support regular engagement activities, governance forums, account reviews, and service review meetings. Act as a point of contact for assigned customers and business areas, escalating issues ...

requirements, translating them into robust architectural solutions and detailed design documents. Cross-Module Expertise Provide architectural guidance across multiple ServiceNow modules, including: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response … Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design Architect and oversee the implementation of complex integrations between ServiceNow and other enterprise systems using REST, SOAP, JDBC, and MID Server technologies. Technical Oversight & Quality Assurance ...

putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Our Managed Service team … decisions whilst under pressure. Handle difficult client conversations and clearly articulate remediation plans in a way that is reassuring. Solution focussed and outcome driven. Service operations Implement incident and problem management processes using best practice such as ITIL or Agile Service Management. Coordinate and manage the resolution ...

Every day, millions of passengers rely on technology delivered by SITA, often without ever knowing we're there. At Heathrow Airport, our Radio & Cellular Service Operations team supports one of the UK's largest and most complex operational communications environments. Our services underpin airport operations, emergency response, engineering teams … complex technical issues while helping shape the future direction of operational communications at Heathrow. This role combines advanced engineering expertise with operational leadership, supplier management, service transition and stakeholder engagement. You'll work closely with customers, project teams, equipment manufacturers and engineering partners to ensure services remain resilient ...

agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.## **About Agentforce Service**Agentforce Service is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered … Agentforce, it is the only platform where AI agents and human service representatives work together in real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning **customer service, IT Service Management (ITSM), and HR service** to unify service ...

summary PLEASE NOTE THAT PREVIOUS UNSUCCESSFUL CANDIDATES NEED NOT APPLY Lead and continuously improve end-to-end end-user support services - including the Service Desk (1st line), remote 2nd line support and on-site field engineering. To ensure that digital services are safe, reliable and user-centred. Establish, embed … maintain ITIL-aligned processes (Incident, Request, Problem, Change, Knowledge, Asset & Configuration, Major Incident, Service Reporting and Continual Service Improvement). Ensure high-quality support for the Trust's Digital estate, systems and services, and device lifecycle/asset management across a regional multi-site Mental Health Trust. ...

monitor all budgetary requirements to support short to long-term business visionAssess and ensure business demand aligns with investment plans & Technology StrategySupport the management of Technology– business relationship; represent Technology in business discussions and ensure necessary technology capabilities required by the business are developedEnsure that the Technology mission statement … process transformation or optimisationBring experience with protective security applications including access control, CCTV, intruder detection and PSIMDemonstrate extensive experience of Agile project or programme management and DevOpsEvidence people management experience across a wide range of capability levels including local and remote teamsDemonstrate capability in IT service management ...

Technical Service Delivery Manager - Defence (Ref: 1782) Contract initially until 28/02/2027 Luton (1-2 days onsite per week, rest remote) £92.66ph, UMB inside IR35 Important: SC level Security Clearance must be in place on submission due to urgency of contract This contract is working … Eyes Only" projects, meaning you have to be sole British in order to be suitable. We are seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring ...

Motion Applied, you will be responsible for the delivery, performance and continual improvement of our services across a portfolio customers. This role combines ITIL Service Delivery Management and Account Management responsibilities. You will ensure services are delivered in line with agreed SLAs, operational performance targets and customer … expectations whilst driving ongoing customer satisfaction, retention and growth. The role will act as the primary customer contact for operational, service and day-to-day enquiries and escalations, working closely with customers, suppliers and internal teams to deliver excellent service outcomes for our customers. Key Responsibilities Service ...

office-based working in the Reading area and at home.The role includes optimizing system performance, resolving complex production bugs, and mentoring junior staff.Undertake service management and minor enhancement activities involved in the ongoing delivery of Application Management.Provide application lifecycle technical expertise for the support, monitoring, troubleshooting, change … conditions and established technical standards such as CMMI and ISO.Engage in and provide support for transition/transformation efforts.Undertake the full range of Service Management functions required to ensure service delivery compliance to budget, quality standards and committed service levels on an on-going basis following ...

#PennineCarePeople PLEASE NOTE THAT PREVIOUS UNSUCCESSFUL CANDIDATES NEED NOT APPLY Lead and continuously improve end‐to‐end end‐user support services - including the Service Desk (1st line), remote 2nd line support and on‐site field engineering. To ensure that digital services are safe, reliable and user‐centred. Establish, embed … maintain ITIL‐aligned processes (Incident, Request, Problem, Change, Knowledge, Asset & Configuration, Major Incident, Service Reporting and Continual Service Improvement). Ensure high‐quality support for the Trust’s Digital estate, systems and services, and device lifecycle/asset management across a regional multi‐site Mental Health Trust. ...