326 to 350 of 1,378 Service Management Jobs in England

Senior IFS Supply Chain & Service Management Architect We're looking for a seasoned IFS Cloud Architect to take ownership of Supply Chain and Service Management across a major enterprise transformation. This is not a high-level design role . The solution is largely defined ...

Select how often (in days) to receive an alert: Service Desk Analyst Location: Bristol, GB, BS16 1EJ Onsite or Hybrid: Hybrid Job Title: Service Desk Analyst Location: Stoke Gifford, Bristol + Hybrid Working Arrangements Role Type: Full time/Permanent Role ID: SF76762 Help shape and support … mission, creating a safe and secure world together, whilst working on projects that are truly unique? The Royal Navy rely on our engineering, project management and digital teams to keep their submarines at sea and submariners safe. They Protect our Nation and we help to Protect them. At Babcock ...

seeking an experienced Oracle OSS Stack Lead to take end-to-end ownership of Vodafone’s Oracle OSS landscape, ensuring platform stability, resilience, service availability, release governance, and continuous service improvement. This role provides technical leadership across Oracle telecom applications including Siebel CRM, OSM, BRM and associated Oracle … high levels of availability, reliability, performance, and resilience. Define and deliver technical roadmaps aligned with business priorities and operational objectives. Drive capacity planning, risk management, and proactive service improvement initiatives. Ensure compliance with service management standards, SLAs, KPIs, and operational governance frameworks. Lead major incident response ...

looking for a Digital Technology Performance Manager to join our Roadside technology team, working closely with Digital Commerce & Trading, Product, Engineering and Service teams. You’ll provide real time visibility and insight into the health, performance and activity of the technology supporting our digital customer journeys. Connecting technology performance … technology performance with customer and trading indicators, providing timely insight to support decisions and prioritisation. Proactively identify and investigate emerging technology issues, coordinating Engineering, Service and other relevant teams where action is required and supporting incident and root cause analysis. Partner across Engineering, Product, Service Management, Data ...

/Relationships: Solution Providers Job Purpose: To provide operational support for core enterprise systems as part of the Systems Support team, ensuring incidents and service requests are effectively managed. About HALO: HALO is the leading global NGO addressing the impact and drivers of conflict in 30 countries and territories … operational support for NetSuite and other Enterprise systems (Fleet, HR etc). The post‐holder will manage and resolve support requests through Jira Service Management, supporting users across finance, and other business processes. The role focuses on incident resolution, access management, system administration, and continuous improvement, working ...

current operational landscape and identify opportunities to improve how services are delivered at scale. This includes driving significant operational transformation, shaping future approaches to service management and platforms, and influencing decisions across complex organisations where you won't always have direct control over the people and resources involved. … leading IT Operations rather than purely operational IT support. Experience delivering significant technology and operational change within complex transformation programmes. Strong knowledge of IT service management, including service desk, problem management, incident response and self-service tooling. Experience working with enterprise platforms and SaaS products ...

Middleware Platforms Support Lead - Vice President Sector: Financial Services/Banking Department: Production Management & Service Delivery About the opportunity Our client, a leading international financial services organisation, is seeking an experienced Middleware Platforms Support Lead at Vice President level to join its Production Management & Service Delivery … senior technical escalation point for critical production issues. Drive platform engineering, automation and operational resilience improvements. Enhance monitoring, observability and alerting to improve service availability and reduce operational risk. Work collaboratively with infrastructure, application support, engineering and service management teams. Support business-critical services within ...

Description \n Middleware Platforms Support Lead - Vice President \n Sector: Financial Services/Banking Department: Production Management & Service Delivery \n About the opportunity \n Our client, a leading international financial services organisation, is seeking an experienced Middleware Platforms Support Lead at Vice President level to join its Production … Management & Service Delivery function. \n This is a senior, hands-on technical leadership role supporting the Middleware platforms underpinning business-critical services within a complex, global banking environment. \n The successful candidate will act as a senior escalation point for complex production issues while driving improvements in platform ...

Description \n Middleware Platforms Support Lead - Vice President \n Sector: Financial Services/Banking Department: Production Management & Service Delivery \n About the opportunity \n Our client, a leading international financial services organisation, is seeking an experienced Middleware Platforms Support Lead at Vice President level to join its Production … Management & Service Delivery function. \n This is a senior, hands-on technical leadership role supporting the Middleware platforms underpinning business-critical services within a complex, global banking environment. \n The successful candidate will act as a senior escalation point for complex production issues while driving improvements in platform ...

vast amount of data generated by banks and financial institutions. Requirements As Director of Platform Engineering, you will: Lead the day‐to‐day management, reliability and continuous improvement of ITRS’ Analytics SaaS platform, with a strong focus on Kubernetes‐based services, cloud‐native operational excellence and measurable service … automation, reliability and continuous improvement. Remain highly hands‐on, working directly with engineers on production issues, Kubernetes troubleshooting, incident response, deployment automation, observability, capacity management and service resilience. Drive the evolution of SaaS engineering towards a more automated model, reducing manual intervention, operational toil and human hand‐offs ...

Description \ N \nSenior IFS Supply Chain & Service Management Architect\ N \n \n We're looking for a seasoned IFS Cloud Architect to take ownership of Supply Chain and Service Management across a major enterprise transformation. \ N This is not a high-level design role . ...

with Saturday cover as required Salary: £34,000 per annum We’re looking for an experienced 2nd Line Support Analyst to join our IT Service Desk. This is a key customer support role providing high-quality technical support to colleagues across the organisation. The role acts as an escalation … point for 1st Line Service Desk Analysts, supporting the resolution of complex IT issues and driving continuous improvement across the IT Service Desk and wider Operations team. What you’ll be doing Deliver expert technical support across core workplace systems and services, ensuring a consistent, high-quality service ...

network services. Projects may include wired and wireless LAN, WAN, SD-WAN, Data Centre connectivity, cloud connectivity, Zero Trust networking, cyber security, network security, service transition and managed network services. The Role This is a senior, client-facing role combining network consultancy, technical leadership, project assurance, procurement support … standards, high-level designs and technical artefacts to support transformation and procurement decisions Assess options across LAN, WLAN, WAN, SD-WAN, connectivity and managed service models Ensure recommendations address Zero Trust principles, cyber security, resilience, performance, scalability, service management, cost control and business continuity Advise clients ...

turning user requirements into practical solutions, this contract offers scope to make a visible contribution. The opportunity You'll work across Jira, Confluence, Jira Service Management, Bitbucket and Bamboo, using Atlassian Marketplace products and supporting technologies to improve platform performance and usability. From assessing platform health to automating … Jira and Confluence upgrades, migrations and consolidations. Performing technical assessments and platform health checks. Administering and optimising Jira, Confluence, Bitbucket and Bamboo. Configuring Jira Service Management queues, SLAs and automation. Building integrations between Jira and other applications using APIs and Scripting. Configuring CI/CD tooling to automate ...

thrive, we can’t wait to meet you. We're looking for a Systems Engineer who's passionate about modern enterprise platforms, automation, identity management, and AI-enabled operational tooling. In this role, you'll lead complex technical projects, build scalable integrations, and help evolve the systems that power … you. What you’ll work on You’ll own and drive projects that define the next generation of IT at Braze, including: Identity & Access Management: Design and enhance automated provisioning, deprovisioning, access governance, and lifecycle management workflows using Okta, SCIM, APIs, and workflow automation tools. Improve security, reduce ...

framework on behalf of the Group Tech Office, providing a single, authoritative set of technology policies—including AI, data, architecture, cloud, software and IT service management—that applies consistently across IAG and its operating companies. Manage each Group IT policy through its full lifecycle, from identifying the need … drafting with subject matter experts through governance approval, communication, embedding, periodic review, exception management and retirement. Ensure policies are clear, practical and adopted in practice, enabling the Group’s technology and AI strategy while meeting legal, regulatory and audit requirements. Act as the key point of alignment with Cyber ...

ITSM Business Analyst/Consultant, you will make an impact by supporting ITSM strategy, operating-model transformation, process redesign and ServiceNow-enabled service improvements that deliver practical transformation roadmaps aligned to business objectives. You will be a valued member of the Consulting team and work collaboratively with business stakeholders … service owners, architects, and delivery teams, and clients. In this role, you will Conduct stakeholder interviews, workshops and discovery activities to understand current ITSM processes, services, governance and organisational structures, and analyse capabilities, operating models and service performance to identify improvement opportunities Document current and future-state processes ...

ITSM Business Analyst/Consultant, you will make an impact by supporting ITSM strategy, operating-model transformation, process redesign and ServiceNow-enabled service improvements that deliver practical transformation roadmaps aligned to business objectives. You will be a valued member of the Consulting team and work collaboratively with business stakeholders … service owners, architects, and delivery teams, and clients. In this role, you will Conduct stakeholder interviews, workshops and discovery activities to understand current ITSM processes, services, governance and organisational structures, and analyse capabilities, operating models and service performance to identify improvement opportunities Document current and future-state processes ...

working closely with stakeholders, suppliers and technology teams. You will oversee a team responsible for the delivery, support and governance of these systems, covering service management and strategy, business analysis, testing, performance monitoring and ongoing system maintenance. Above all else, we're committed to the care and improvement … helps improve lives on a daily basis. What you'll do Manage the provision of technology-based services to meet defined organisational needs. Lead service management, support and governance activities across Supply Chain and Finance systems. Align and prioritise production support, operational activities, portfolio projects, service requests ...

Service Design Consultant Department: Technical Operations Employment Type: Permanent Location: Multiple Locations Compensation: £50,000/year Description Service Design Consultant Location: Hybrid, from our Shoreham, Exeter, Birmingham or Manchester offices Salary: Up to £50,000 Introduction Focus Group is a £300m-revenue, 1,500-person technology services … sized enterprise) customers. As we continue to expand our portfolio and make strategic acquisitions, we’re committed to setting new industry standards in managed service excellence and redefining what world‐class technical support means. As Service Design Consultant, you’ll support our Service Design Architect, Service ...

Product Manager to join the team. This role is delivery-focused, translating product strategy into execution through clear user stories, effective backlog management, and consistent sprint delivery. You will play a key role in delivering the product roadmap, working closely with engineering, design, testing and customer-facing teams … prioritisation and iteration YOU ARE A MATCH IF... Education and Experience 5+ years of experience in digital product ownership, application ownership, digital operations, platform management, or IT business partnership roles. Experience managing digital platforms, customer-facing applications, portals, websites, mobile applications, or digital ecosystems. Experience working in matrix ...

exciting opportunity for an experienced Support Consultant to join our Secure Managed Services team. This role combines hands-on technical support with customer-facing service delivery responsibilities. The successful applicant will manage complex incidents and service requests, while also supporting managed service reporting, customer reviews, escalations, service governance and continual improvement. This role is suited to a Support Consultant who wants exposure to broader customer and service activity while remaining technically involved in day-to-day delivery. Responsibilities Manage complex incidents, service requests and customer escalations across supported customer environments, ensuring progress, actions ...

title: IT Technical Support (Level 1) Reporting to: IT Service Desk Manager Location: Bury St. Edmunds, Suffolk Hours: 40 hours per week The Opportunity As a first point of contact for IT support, you will help colleagues remain productive, connected and secure. You will own incidents \ service requests … from initial contact through to resolution or effective escalation, providing clear updates and a consistently positive support experience. The role combines customer service, practical troubleshooting, accurate administration and continuous learning within a modern IT service-management environment. What it’s like to work here We’ve been ...

vacature voor ons kantoor in Reading, Verenigd Koninkrijk. We zijn op zoek naar een Sales Executive met een sterk track record in IT Service Management (ITSM) solution sales. Dit is een geweldige kans om aan de slag te gaan bij een wereldwijde leider in IT Service Management … nieuwe logo's stimuleren door middel van outbound prospectie, gerichte campagnes, netwerken en partnerbetrokkenheid Identificeren en betrekken van besluitvormers binnen IT, Operations en Service Management Een gekwalificeerde verkooppijplijn opbouwen en beheren Eigenaar zijn van de verkoopcyclus vanaf het eerste contact tot en met de afsluiting en overdracht Accountbeheer ...

timeposted on: Posted Todayjob requisition id: JR000407# **Job Description****The Role**The Triage Analyst is responsible for the end-to-end coordination, assessment and management of issues and service requests raised through the triage function. Acting as the first point of operational and technical assessment, the role performs … that tickets are accurately prioritised, assigned and progressed to resolution.The role serves as a critical link between business and technology teams, coordinating the timely management of issues, facilitating effective communication with stakeholders and ensuring adherence to issues management processes, governance and service standards. Through analysis of operational ...