376 to 400 of 466 Service Management Jobs in England

Directory/Entra ID Supporting laptops, desktops, mobile devices and peripherals Assisting with device builds, deployments and configuration Managing and prioritising tickets through the service desk system Working with colleagues and third-party suppliers to resolve technical issues Supporting the administration, maintenance and development of the ERP system following … business environment Microsoft technologies including Windows, Microsoft 365 and Active Directory User administration and troubleshooting within Microsoft environments Hardware setup, configuration and support IT service management tools and ticketing systems Working to SLAs and managing priorities effectively Experience with Microsoft Intune, device management or ERP systems would ...

microservices, event-driven architecture and data/analytics capabilities * Solid commercial awareness, including business and operating models, financial planning, cost-benefit analysis and risk management * Experience with enterprise architecture frameworks, tools and modelling techniques * Understanding of both project-led and product-led delivery models, alongside Agile principles and methodologies … computer science, engineering, business or systems analysis) * Experience within large-scale, asset-intensive or regulated environments (e.g. utilities, infrastructure or similar) * Knowledge of IT service management, SDLC, Agile/Lean delivery and enterprise frameworks such as ITIL Why Apply? * Play a central role in a major technology transformation ...

this could be the ideal opportunity for you. The Role As a Scheduler, you will be responsible for planning, coordinating, and monitoring all change management and provisioning activities across multiple client environments. You will ensure that engineers, equipment, suppliers, and client requirements are aligned to deliver services within agreed … timescales and service levels. You will act as a central point of coordination, proactively managing schedules, identifying potential delays, and ensuring work progresses smoothly from request to completion. No two days are the same. One moment you may be scheduling engineering resource for a major deployment, the next ...

Carry out installations, repairs, replacements, and decommissioning Identify and resolve hardware and software issues Handling incidents and requests Investigate and resolve technical incidents and service requests Manage and update tickets using the service management system Carry out testing, configuration changes, backups, and repairs System access and administration … have a technical background Work with internal teams and external suppliers Maintain and update documentation and shared knowledge Continuity and risk Follow service continuity and recovery processes Identify risks and contribute to reducing them Provide system information when required for reviews or enquiries What we are looking ...

migrations and consolidations Perform technical assessments and health checks across Atlassian instances Administer Bitbucket and Bamboo alongside core Jira/Confluence products Configure Jira Service Management queues, SLAs and automation Support integration between Jira and other applications via APIs/scripting Configure and manage CI/CD automation ...

Online migrations from Classic to Modern SharePoint environments.* Strong SharePoint Online administration experience, with a detailed understanding of SharePoint architecture, permissions models and information management principles.* Proven experience using ShareGate and the Microsoft Migration Tool to deliver complex content migrations.* Strong knowledge of the Microsoft 365 suite, including SharePoint … Experience troubleshooting complex migration issues and resolving technical challenges effectively.* Experience assessing and replacing legacy SharePoint Alerts and workflows using Power Automate.* Strong stakeholder management, communication and collaboration skills, with the ability to work effectively across technical and business teams.* Experience with PowerShell scripting for migration, reporting and bulk ...

role, client allows full remote working Essential Experience: Demonstrate experience as a SOC Manag er, Effective in deploying resources In-depth knowledge of incident management processes Can deliver an effective security monitoring capability, threat intelligence and assessment Managing relationships (external vendors, managed security service providers, technology partners … benefit of a quick start date Desirable: CISSP, CISM or equivalent professional cybersecurity certification Experience with Cloud Security (AWS, Azure) ITIL Foundation ( or equivalent) service management qualification What you will gain: Amazing rate for great affordability Remote working that you can spend less time travelling and enjoy some ...

days onsite in central Birmingham, and a great benefits package as outlined at the bottom. Responsibilities: Be the key individual responsible for the maintenance, management and design of their nearly 100% Azure based infrastructure environment Act as the subject matter expert for building, managing, and maintaining their Remote Desktop … Service Oversee core networking across physical and cloud environments, specifically configuring and managing Meraki firewalls, VPNs, VLANs, and Azure Network Security Groups Lead domain migrations, manage Active Directory/Entra ID, and oversee O365 tenant administration Resolve complex escalated incidents, document technical troubleshooting workflows, and ensure system performance complies ...

towards a cloud-first model Troubleshoot complex infrastructure and networking issues, taking ownership through to resolution Manage infrastructure changes within a structured ITIL/service management environment Reduce legacy and on-premise dependencies in line with the wider Technology roadmap Improve automation and scripting to make infrastructure deployments … configuration repeatable, auditable and efficient Work closely with technology leadership, security, service desk and external vendors Provide technical escalation and knowledge transfer to the Service Desk, improving overall team capability Maintain clear technical documentation, runbooks and operational processes Location/WFH: You'll join colleagues in the London ...

Windows Server Microsoft 365 Active Directory Passion for IT and a proactive approach to learning and development. Desirable Skills & Experience Previous IT Support or Service Desk experience. Experience installing, configuring, and troubleshooting Windows-based systems. Networking knowledge including: VLANs Routing Firewalls Wireless technologies Structured cabling Server and virtualisation experience … Server environments Software development experience using: C# .NET ASP.NET WebForms WinForms SQL Server experience including querying, reporting, and data analysis. Familiarity with ticketing or service management systems. What's on Offer? Opportunity to work across support, infrastructure, and software development. Exposure to a wide variety of technologies ...

environments. Your day will include supporting and improving VMware infrastructure, administering Windows Server environments, and helping ensure continuity through effective backup, recovery, and change management practices. Youll work on site at our unique facility to support and improve air-gapped infrastructure. This is a collaborative, hands-on role, working … processes using Veeam, ensuring data resilience and business continuity. Part of your role will include keeping technical documentation up to date, and contributing to service stability through proactive maintenance, system improvements, and adherence to change control processes. The invaluable experience youll bring, to help us achieve more Were expecting ...

profile defence sector client on a contract basis. The successful candidate will be responsible for the implementation, administration, and optimisation of enterprise monitoring and management platforms, ensuring the availability, performance, and security of critical infrastructure and services. Key Skills & Experience Strong hands-on experience with SCOM (System Center Operations … Microsoft infrastructure technologies, including Windows Server, Active Directory, Group Policy, DNS, DHCP, and Azure services Experience configuring and managing monitoring, alerting, reporting, and performance management solutions Good understanding of networking technologies, including TCP/IP, routing, switching, firewalls, VPNs, and network troubleshooting Experience supporting complex enterprise environments and resolving ...

experience A growing telecommunications provider based in Central Brighton, is seeking a personable and technically-minded 1st Line Network Support Engineer to join their Service Desk team.Supporting customers across a range of network and telephony services, you'll be the first point of contact for technical queries, taking ownership … initial troubleshooting, incident triage and escalation where required. This is an excellent opportunity for someone who enjoys technology, delivering great customer service and building a career within a growing telecoms environment.Working closely with an experienced technical team, you'll gain exposure to networking, infrastructure and telecommunications technologies while developing ...

functional issues in collaboration with the team. Act as a mentor for junior consultants, supporting their development and reviewing their work. Manage incidents, service requests, and changes through ServiceNow or other ITIL-aligned service management platforms. Your Profile Minimum of 3 years of experience as a Workday … while providing guidance to junior colleagues. Excellent communication skills in English. Availability to work onsite at client office in Manchester or Inverness. Hour of service are 07:00 to 19:00 and team will operate separate shifts to cover this period. On-call support for P1 incidents will ...

Extensive experience in Windows Operating Systems and familiarity with Linux. Experience with complex application architecture across multiple technology components. Experience in application deployment technologies. Management of an integration catalogue and strong knowledge of application protocols. Strong experience of Azure Public Cloud in terms of core landing zone, compute, storage … networking and database technologies. Deep knowledge of security principles and technologies such as Entra Id, SCIM, SSO, certificates and RBAC Models. Strong experience in service management and ITIL. Strong experience in application troubleshooting and problem management. Excellent Stakeholder Management experience across both business users and fellow technology ...

growing technical engineering team. This is a technically focused role supporting complex building services applications, fault investigation and product performance. Working alongside engineering, service and product teams, you'll provide expert technical support on mechanical products integrated with Building Management Systems and controls. This is not a sales … supporting customers and colleagues with fault diagnosis and product performance. Your responsibilities will include: Investigating technical issues relating to HVAC products, controls and Building Management Systems. Providing second-line technical support for complex customer enquiries. Analysing site reports, technical documentation and engineering drawings to identify root causes. Supporting fault ...

role will be an initial 6 month contract paying between £750 - £850/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Clearance: SC Role Profile: Experienced SOC Manager * Strategic in nature, need … they're and where they are going. Effective in deploying resources * Demonstrated ability to lead and manage a team * In-depth knowledge of incident management processes * Proven experience delivering an effective security monitoring capability * Proven experience delivering threat intelligence and assessment * Proven experience operating cyber security solutions and tools ...

SaaS) | 6-Month Contract | Inside IR35 We're supporting an innovative technology business that has developed a powerful SaaS platform designed to transform field-service diagnostics and repair operations. The product is built. Now they need an experienced commercial leader to take it to market. You'll define … create a scalable route to market. We're keen to hear from individuals with experience launching SaaS products into sectors such as: ✅ Field Service Management ✅ Automotive Diagnostics ✅ Manufacturing ✅ Engineering Services ✅ Industrial Technology ✅ Asset Maintenance & Repair 📍 UK-based (remote/flexible) 📅 Initial 6-month contract 💰 £700-£900/ ...

Observability Engineer Are you an experienced Observability Engineer with a passion for improving service performance, resilience and operational excellence? We are seeking a skilled professional to lead our observability capability, delivering effective monitoring, telemetry, dashboards and insights that enable proactive service management and continuous improvement across … networks, platforms and applications. You will ensure services are measurable, visible and proactively managed through effective telemetry, monitoring, alerting and reporting. Working closely with Service Delivery and technical teams, you will embed observability best practices into both existing and new services, providing actionable insights that improve performance, resilience ...

software, computer networks, network administration and network installation. Experience of providing IT Support in person and remotely (by phone, on-line chat) Knowledge of service management systems and ITIL best practice. Knowledge of technical management, information analysis and of computer hardware/software systems. Knowledge of programming … with implementing, configuring, and testing solutions What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme ...

part-time temporary basis.This is a flexible opportunity suited to someone who has experience supporting technology transformations, operating model changes, or managed service transitions. You may come from a consultancy background or have worked within an MSP environment and understand the challenges of managing technology services from the customer … side. Key Responsibilities: Provide strategic advice and independent oversight across IT services Support technology strategy, operating model, and transformation planning Oversee service providers, performance, governance, and delivery Identify technology risks and support resilience and business continuity Provide senior stakeholders with clear updates, insight, and recommendations Support the transition ...

part-time temporary basis. This is a flexible opportunity suited to someone who has experience supporting technology transformations, operating model changes, or managed service transitions. You may come from a consultancy background or have worked within an MSP environment and understand the challenges of managing technology services from … customer side. Key Responsibilities: Provide strategic advice and independent oversight across IT services Support technology strategy, operating model, and transformation planning Oversee service providers, performance, governance, and delivery Identify technology risks and support resilience and business continuity Provide senior stakeholders with clear updates, insight, and recommendations Support the transition ...

involved in different stages of the EOL process and provide general support to Project Managers. Key Responsibilities: Coordinate activities related to workstation application lifecycle management, including upgrades, remediation, and support. Engage with engineering teams to understand technical constraints and remediation approaches. Document processes, track tasks, manage blockers, and keep … compatibility assessments. Contribute ideas for process improvements, including automation opportunities. Who You Are: You have a solid understanding of EOL/EOS concepts, inventory management, and application compatibility within Windows workstation environments. You are comfortable using PowerShell for application discovery and troubleshooting, with the ability to interpret script outputs ...

incident response and threat intelligence capabilities while shaping the future direction of the SOC. Working closely with internal stakeholders, external vendors and managed security service providers (MSSPs), you will play a key role in strengthening the organisation's cyber resilience. Essential Experience Proven experience as a SOC Manager … with the ability to develop and evolve SOC capabilities. Demonstrated experience leading and managing high-performing cyber security teams. Strong understanding of security incident management and response processes. Experience delivering and managing effective security monitoring capabilities. Proven experience in threat intelligence, threat assessment and cyber risk management. Hands ...

support, providing face-to-face, telephone, email, and remote assistance to users across the firm. Log, prioritise, troubleshoot, and resolve incidents and service requests, escalating more complex issues where appropriate. Configure, deploy, maintain, and support desktops, laptops, mobile devices, printers, peripherals, and meeting room technology. Support Microsoft Windows, Microsoft … Active Directory, Microsoft Entra ID, legal applications, and document management systems. Manage user accounts, access permissions, password resets, and the IT onboarding and offboarding process, including hardware and account provisioning. Maintain accurate records of IT assets, equipment, incidents, and documentation within the IT service management system. Liaise ...