51 to 75 of 1,173 Service Management Jobs in England

Service Delivery Manager

Location
Greater London, England, United Kingdom
About AbsoluteLabs: AbsoluteLabs is looking for an experienced Service Delivery Manager to lead and manage client-facing technology service delivery engagements. This role will be responsible for ensuring the successful delivery of support, maintenance, enhancement, and operational services across key client accounts. The successful candidate will … primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, tickets, bugs, and enhancement requests are resolved within agreed service levels. This is a highly visible role requiring strong stakeholder management, service delivery expertise ...

Senior Application Engineer (Jira ITSM)

Hiring Organisation
Hackajob Ltd
Location
Yeovil, Somerset, South West, United Kingdom
Employment Type
Permanent, Work From Home
role in maintaining and improving business-critical platforms ensuring they are secure, scalable, and aligned with operational needs. Youll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … critical defence, government and public sector services. What you will do as a Senior Application Engineer Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

Senior Application Engineer (Jira ITSM)

Location
Yeovil, England, United Kingdom
maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … critical defence, government and public sector services. **What you will do as a Senior Application Engineer*** Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

Lead Developer

Location
Devizes, England, United Kingdom
real difference to our organisation and the communities we serve. About the role As a Lead Developer,you will shape the future of digital service delivery across Wiltshire Police by leading the design,governanceand continual evolution of our Halo ITSM platform. You will provide technical leadership for low-code … service management solutions, automations,integrationsand AI-enabled capabilities that improve user experience, operationaleffectivenessand service performance. Working across multidisciplinaryDDaTteams, you will help define standards, driveinnovationand ensure the platform delivers secure,scalableand user-centred services that support modern policing and digital transformation. What you will be doing Provide technical ...

IT Service Management Analyst

Location
Milton Keynes, England, United Kingdom
travel to client sites (mainly Milton Keynes) when required. Currently 1 to 2 days a month. Hours: 37 hours per week Reporting to: IT Service Manager The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive IT Service Management Analyst … join our Digital Sensitivity Review (DSR) Service Support team. You will work with our IT Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with ...

Lead Infrastructure Engineer

Hiring Organisation
Peregrine
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
place, now. The role: We are seeking an experienced BMC Helix Engineer to design, implement, configure, and support enterprise-scale BMC Helix IT Service Management (ITSM) solutions. The successful candidate will possess deep technical expertise across the BMC Helix platform, including workflow automation, integrations, cloud deployments, and ITSM … best practices. They will work closely with technical teams, service management professionals, and stakeholders to deliver robust and scalable service management solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change ...

Lead Infrastructure Engineer

Hiring Organisation
Peregrine
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
place, now. The role: We are seeking an experienced BMC Helix Engineer to design, implement, configure, and support enterprise-scale BMC Helix IT Service Management (ITSM) solutions. The successful candidate will possess deep technical expertise across the BMC Helix platform, including workflow automation, integrations, cloud deployments, and ITSM … best practices. They will work closely with technical teams, service management professionals, and stakeholders to deliver robust and scalable service management solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change ...

Senior Services Architect

Hiring Organisation
Addition
Location
Bristol, UK
Senior Service Architect Location: Bristol Job Type: Permanent, Hybrid, Full time Salary: Up to £80k + bonus + benefits We’re looking for a Senior Service Consultant/Service Architect to join a specialist Service Consultancy team, working closely with MoD customers across major bids , service design and technology transformation. This is a highly client-facing role where you’ll act as an SME across service architecture, service management and service delivery, helping translate complex customer requirements into practical, deliverable solutions. Key responsibilities Support and shape ...

Senior Services Architect

Hiring Organisation
Addition
Location
Bristol, Avon, United Kingdom
Employment Type
Full-Time
Salary
£80,000 per annum
Senior Service Architect Location: Bristol Job Type: Permanent, Hybrid, Full time Salary: Up to £80k + bonus + benefits We’re looking for a Senior Service Consultant/Service Architect to join a specialist Service Consultancy team, working closely with MoD customers across major bids, service design and technology transformation. This is a highly client-facing role where you’ll act as an SME across service architecture, service management and service delivery, helping translate complex customer requirements into practical, deliverable solutions. Key responsibilities Support and shape ...

IT Service Delivery Operational Governance Manager Bank

Location
Greater London, England, United Kingdom
Service Delivery Operational Governance Manager Banking London This is a new and exclusive opportunity for a IT Service Delivery Operational Governance Manager to join this thriving bank as they expand their IT Service management team Focus of the role :IT Service Management, governance, operational … resilience or technology control environments. Role details Job title- IT Service Delivery Operational Governance Manager Employer: Investment Banking Location: London city and home working hybrid 50/50% Permanent role salary £80-120,000 plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience ...

IT Service Delivery Operational Governance Manager Bank

Hiring Organisation
Huxley Associates
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£50000 - £120000/annum pension bonus
Service Delivery Operational Governance Manager Banking London This is a new and exclusive opportunity for a IT Service Delivery Operational Governance Manager to join this thriving bank as they expand their IT Service management team Focus of the role :IT Service Management, governance, operational … resilience or technology control environments. Role details Job title- IT Service Delivery Operational Governance Manager Employer: Investment Banking Location: London city and home working hybrid 50/50% Permanent role salary £(phone number removed) plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience ...

Service Desk Manager

Location
Chichester, England, United Kingdom
permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational … cater to the specific needs of both public and private sectors. Job Description 7 Month Contract With A local Authority Job Purpose The Service Desk Manager is responsible for leading the day-to-day operation of the Technology Services Service Desk, ensuring the delivery of high-quality ...

IT Service Delivery Manager

Location
Moreton-in-Marsh, England, United Kingdom
Title: IT Service Delivery Manager Location : Central Services - Moreton-in-Marsh (with travel to spa and hotel properties) Contract : Full-Time | £50,000 per annum Estimated Start Date: 01 December 2026 Hiddenwell is looking for an experienced IT Service Delivery Manager to take ownership … service experience across our growing collection of luxury hotels and spas This is a key role within our IT team, responsible for ensuring our people and properties receive a consistent, responsive and high-quality IT service You'll act as the primary link between Hiddenwell and our Managed ...

Product Manager

Hiring Organisation
Marval Software
Location
England, UK
Location: Remote/Hybrid (UK) Job Type: Full-time Salary: £65k - £80k, dependent on experience Shape the Future of Service Management For more than 36 years, Marval has been at the forefront of Service Management innovation. As one of the original co-authors of ITIL … that organisations across the globe still rely on today. Now, we're building on that legacy. Our intelligent, no-code ITSM, ESM and Managed Service Management solutions empower organisations worldwide to transform the way they deliver services. As we continue to evolve our platform and accelerate our product ...

Senior Service Delivery Manager

Location
Manchester, England, United Kingdom
Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. We’re looking for a Senior Service Delivery Manager to lead and transform IT service delivery for one of the UKs most ambitious nuclear new build organisations, operating … forefront of the UK’s Small Modular Reactor (SMR) programme. This is more than a traditional service delivery role. We’re looking for someone who can transform, optimise and mature service delivery, bringing experience from a large-scale enterprise, scale-up or similarly complex environment. You’ll work ...

Senior Service Delivery Manager

Location
East Midlands, England, United Kingdom
Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. We’re looking for a Senior Service Delivery Manager to lead and transform IT service delivery for one of the UKs most ambitious nuclear new build organisations, operating … forefront of the UK’s Small Modular Reactor (SMR) programme. This is more than a traditional service delivery role. We’re looking for someone who can transform, optimise and mature service delivery, bringing experience from a large-scale enterprise, scale-up or similarly complex environment. You’ll work ...

Service Delivery Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
display and foster them,?its deeply embedded within our DNA. Invest in us and well invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks … service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party ...

Service Asset & Configuration Manager

Location
Corsham, England, United Kingdom
Title: DV Cleared Service Asset & Configuration Manager Location: Corsham (Onsite) Duration: 6 Months with possible extension Rate: Up to £500 per day via an approved umbrella company Must be willing and eligible to go through DV clearance process We are looking for an experienced Service Asset & Configuration Manager … programme supporting a critical secure environment. This is an excellent opportunity to play a key role in the development, governance, and continual improvement of Service Asset & Configuration Management processes across a complex multi-domain infrastructure. Working within a highly secure environment, you will take ownership of SACM activities ...

Incident management analyst

Hiring Organisation
Pontoon
Location
Chester, Cheshire, United Kingdom
Employment Type
Contract
Incident Management Analyst Contract: 12 months Location: Chester Working Pattern Training Phase - First 2 Months Monday to Friday 7:00am - 4:00pm UK time Operational Shift Pattern Once fully operational, the role will operate on a rotating shift pattern: Shift A: Sunday to Thursday, 7:00am - 4:00pm Shift … Tuesday to Saturday, 7:00am - 4:00pm Role Overview We are seeking an experienced Incident Management Analyst to join a complex enterprise environment within the Financial Services sector. The successful candidate will be responsible for the end-to-end management of enterprise incidents, with a particular focus ...

Service Analyst

Hiring Organisation
Xcede
Location
London, United Kingdom
Employment Type
Contract, Work From Home
looking for an experienced Service Analyst with strong TSA experience to support a technology transformation programme. The role will focus on analysing, documenting and coordinating IT services throughout the transition process, with particular emphasis on Transition Service Agreements, service requirements and operational readiness. 6 month Initial Contract … Hybrid Working (1-2 days per week), London Or Manchester Outside IR35 Immediate Start What you'll be doing Support the management and analysis of Transition Service Agreements (TSAs). Gather and analyse information relating to existing and transitioning IT services. Work with technical teams, service owners ...

Service Design & Transition Manager

Hiring Organisation
Xcede
Location
London, United Kingdom
Employment Type
Contract
looking for an experienced Service Design & Transition Manager with strong TSA experience to support a technology transformation programme. The role will focus on ensuring services are properly designed, operationally ready and successfully transitioned into BAU, with particular focus on Transition Service Agreements, service readiness and operational handover. … What you'll be doing: Lead and coordinate Service Design and Transition activities across the programme. Manage and coordinate TSA-related activities, ensuring services remain clearly defined and supported throughout transition. Work closely with project, technical, service management and operational teams. Ensure service requirements, responsibilities ...

ITIL Process Manager

Hiring Organisation
London Ambulance Service NHS Trust
Location
LONDON, SE1 8SD, United Kingdom
Salary
£75328.00 to £86114.00
summary The London Ambulance Service (LAS) relies on highly available, reliable, sustainable and cost-effective digital services to support the delivery of urgent and emergency care. The IT Infrastructure Library (ITIL) Process Manager is responsible for the tracking, planning, design and implementation of the ITIL Framework across the Digital … applications and digital infrastructure through adherence to formal ITIL functions and process mandates. Main duties of the job The role is responsible for the Service Management ITIL functional teams to deliver process and policy governance, optimisation, and continual service improvement for the Trusts' digital services. Lead ...

Service Management - Senior Consultant

Location
Manchester, England, United Kingdom
tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As a Service Senior Consultant at Capgemini Invent, you will join our Cloud Advisory capability, part of the wider Business Technology unit. Our Cloud Advisory team inspires … leads, and supports organisations in adopting Cloud to drive new business models, accelerate growth, ensure regulatory compliance, and reduce carbon footprint. Service Management Transformation: Lead the design and delivery of enhanced service management capabilities, processes, and operating models aligned to ITIL v4, DevOps, and Agile, driving ...

Head of Trading Venue Operations, EMEA

Location
City Of London, England, United Kingdom
that provides operational support for TP ICAP's broker and client-facing trading platforms across the EMEA region. Reporting to the Head of Production Management, the role manages a team of 21 support professionals, including four asset class-aligned Team Leads, and works closely with Operations, Technology, Business Management and IT Service Management teams to ensure the effective delivery of support services. The team provides day-to-day support across a range of activities, including order and trade management, user administration, connectivity support, client onboarding, platform configuration and incident resolution. The successful candidate will ensure ...

Head of Trading Venue Operations, EMEA

Location
Greater London, England, United Kingdom
function that provides operational support for TP ICAP's broker and client-facing trading platforms across the EMEA region.Reporting to the Head of Production Management, the role manages a team of 21 support professionals, including four asset class-aligned Team Leads, and works closely with Operations, Technology, Business Management and IT Service Management teams to ensure the effective delivery of support services.The team provides day-to-day support across a range of activities, including order and trade management, user administration, connectivity support, client onboarding, platform configuration and incident resolution. The successful candidate will ensure support ...