76 to 100 of 1,378 Service Management Jobs in England

ITSM Solution Consultant

Location
Southampton, England, United Kingdom
Introduction to Eficode We're building the future of software development - driving innovation across Cloud, DevOps, Agile, Service Management, and AI-powered transformation. Our mission is to help organizations evolve into truly software-driven enterprises, empowering them to deliver faster, smarter, and more sustainably. We believe in changing … Americas. We're an Atlassian Platinum Partner, a two-time GitHub Partner of the Year in EMEA and an Azure Managed Service Provider. Now, we're looking for an ITSM Solution Consultant to join our UK team and help customers transform their IT & Enterprise Service Management capabilities ...

IT Infrastructure EUC & Collaboration Service Manager

Location
City Of London, England, United Kingdom
your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. IT Infrastructure EUC & Collaboration Service Manager Accountable for the end-to-end quality, availability and user experience of Infrastructure, End User Computing (EUC) and Collaboration services delivered through outsourced … service providers. Act as the retained service management lead, translating business requirements into service outcomes and holding providers accountable for contractual delivery, operational controls and continuous improvement. Work across a global organisation covering the UK, Europe, AsiaPac and US, partnering with business units, Service Desk ...

Service Delivery Manager

Location
Newcastle upon Tyne, England, United Kingdom
Department: SRG Governance Service Delivery Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems … reward those who display and foster them,it’sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!. Job Description Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks ...

ASPIRE Global Service Centre – ITSM Manager

Location
Greater London, England, United Kingdom
display and foster them,it’sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!. Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority … shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service ...

Senior Service Manager

Location
Greater London, England, United Kingdom
Location: Battersea, South West London – hybrid working Salary: £60,000–£70,000 plus performance bonus Hours: Full-time Reports to: Head of Service Management We’re looking for a Senior Service Manager to own service delivery for a portfolio of customers, including senior stakeholders and regulated … environments. In this hands-on, customer-facing role, you’ll build trusted relationships, run effective service governance and coordinate internal teams to maintain service performance. During escalations and major incidents, you’ll provide calm leadership and clear communication, balancing customer needs with our service commitments and commercial ...

Service Level & Continual Improvement Manager

Location
Greater London, England, United Kingdom
underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Level & Continual Improvement Manager Location: London (onsite 5 days per week) Due to the nature of the work and the customers we support … United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Service Level & Continual Improvement Manager is responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer ...

Delivery Manager - Client Success

Location
City Of London, England, United Kingdom
driving customer satisfaction and long-term success. Experience collaborating closely with development and testing teams in a continuous integration methodology to successfully bring additional service components into production and ensure their ongoing commercial success, is essential. The ideal candidate will possess a passion for technology, a drive for customer … collaborative, and positive attitude. We promise to invest in you and help give you the platform for continuous learning and development. Come Join Us. Service Delivery Management Take ownership for the effective delivery of commercially successful engagements within an ITIL and DevOps services framework. Oversee ...

Service Management Consultant - Specialist / Associate Manager

Location
City Of London, England, United Kingdom
Service Management Consultant Location: London/Manchester Salary: Competitive salary and package dependent on experience Career Level: Specialist or Associate Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across … communities in which we work and live. It is personal to all of us." – Julie Sweet, Accenture CEO. Accenture’s End user experience and Service Management group consists of leading professionals who combine business and industry knowledge with technology expertise, to deliver solutions for implementing an engaged ...

Cyber Service Integration Manager

Location
Greater London, England, United Kingdom
Cyber Service Integration Manager Role details Title: Service Integration Manager - Cyber Salary: £80,000 - £120,000 Focus of the role: the first-line service-management framework for Cyber services Location: London City and home working hybrid (50/50%) The Cyber Service Integration Manager … responsible for owning and operating the first-line service-management framework for Cyber services supporting EMEA, Americas Division (inc Canada & Brazil) and APAC. This includes end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance controls ...

IT Infrastructure EUC & Collaboration Service Manager

Location
Greater London, England, United Kingdom
Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.IT Infrastructure EUC & Collaboration Service ManagerAccountable for the end-to-end quality, availability and user experience of Infrastructure, End User Computing (EUC) and Collaboration services delivered through outsourced service providers. Act as the retained service management lead, translating business requirements into service outcomes and holding providers accountable for contractual delivery, operational controls and continuous improvement. Work across a global organisation covering the UK, Europe, AsiaPac and US, partnering with business units, Service Desk, Security ...

Service Co-Ordinator

Location
Reading, England, United Kingdom
Active SC Clearance is essential for this role* We're looking for an organised and proactive Service Operations Coordinator to play a key role in the day-to-day management of incidents, service requests, escalations and wider IT service management activities. Working across multiple support … teams, suppliers and service management functions, you'll help ensure services run smoothly, risks are identified early, and operational governance is maintained to the highest standards. Location: Reading Pay : DOE Active SC Clearance is essential. Applicants must be nationals of the UK, Italy or Japan . Dual nationality ...

Senior Manager, Applications UK&I

Location
England, United Kingdom
office/2 days remote) SALARY: Competitive ROLE OVERVIEW AND PURPOSE The Senior Manager- UKI Applications is responsible for leading the operational management, governance, continual improvement and strategic development of the organisation's portfolio of enterprise operational applications across the UK & Ireland. The role ensures that enterprise technology applications … team, establishing operational standards and ensuring UK&I applications consistently deliver value to the organisation. CORE AREAS OF RESPONSIBILITY UK&I Application Leadership Operational Service Ownership Business Partnership & Technology Enablement UK&I Application Governance Continuous Improvement & Service Optimisation Supplier & Vendor Management People Leadership KEY RESPONSIBILITIES ...

Senior Manager, Applications UK&I

Location
Hounslow, England, United Kingdom
Recruitment Department atrecruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE The Senior Manager- UKI Applications is responsible for leading the operational management, governance, continual improvement and strategic development of the organisation's portfolio of enterprise operational applications across the UK & Ireland. The role ensures that enterprise … team, establishing operational standards and ensuring UK&I applications consistently deliver value to the organisation. CORE AREAS OF RESPONSIBILITY UK&I Application Leadership Operational Service Ownership Business Partnership & Technology Enablement UK&I Application Governance Continuous Improvement & Service Optimisation Supplier & Vendor Management People Leadership KEY RESPONSIBILITIES ...

Head of Operations - MSP

Location
Wadhurst, England, United Kingdom
Kingdom Full-time Permanent Mid-level Senior Description Role Description Job title: External title: Head of Operations, Internal title: Operations Manager Department: Operations/Service Delivery Reports to: Owlis Management and CenCom MD Location: Wadhurst (TN5 7JR), hybrid, with a minimum of 3 days per week … office. Role Purpose The Head of Operations is responsible for the day-to-day running of CenCom's operational functions, ensuring that the service desk, technical project delivery, procurement and finance teams work to clear structures, standards and priorities, and that CenCom consistently delivers what has been agreed with ...

Atlassian Administrator II

Hiring Organisation
Braze
Location
Greater London, United Kingdom
Employment Type
Full Time
meet you. We’re looking for an Atlassian Administrator who is organized, customer-focused, and excited to build deeper expertise across Jira, Jira Service Management, Confluence, and the broader Atlassian Cloud ecosystem. In this role, you will support the day-to-day administration and operation of Braze … work closely with our Lead Atlassian Solutions Engineer to ensure changes are implemented consistently and in accordance with Braze’s platform governance and change management standards. You will also contribute to larger initiatives including platform cleanup, workflow consolidation, service management improvements, automation, ScriptRunner development, and Braze ...

Service Delivery Manager

Location
Banbury, England, United Kingdom
This is a role for someone who takes ownership, builds structure, and makes service delivery something the business and its customers can genuinely rely on. Westbase.io operates across three core service delivery pillars: Staging and Configuration, Field Services, and NOC Services (delivered via Westbase 24/7). … business scales, structured service governance, commercial delivery discipline, and repeatable project management are becoming critical to how we grow and retain customers. The Service Delivery Manager is a central role within the Service and Technical Directorate. You’ll own the end-to-end delivery experience ...

Service Delivery Manager

Location
Greater London, England, United Kingdom
speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. The Service Delivery Manager is responsible for the commercial, contractual, and operational governance of managed services across assigned customers, ensuring delivery aligns with agreed specifications, service quality standards, and business outcomes. The role combines financial accountability, service performance management, and customer relationship leadership, while working collaboratively across internal teams to drive continuous improvement and deliver a high-quality customer experience. What You Will Do Service Governance & Contract Management Ensure services ...

Service Configuration & CMDB Lead

Location
Greater London, England, United Kingdom
both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights, and analytics. This role … sits within the Technology department reporting to the Global IT Service Manager. Technology is central to the success of our organisation. The 290+ strong global Technology Department and delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. ...

IFS Supply Chain & Service Management Architect

Hiring Organisation
Cathcart Technology
Location
South West London, South East, United Kingdom
Employment Type
Temporary Contract, On-site
Salary
£700 - £900 per day
Senior IFS Supply Chain & Service Management Architect We're looking for a seasoned IFS Cloud Architect to take ownership of Supply Chain and Service Management across a major enterprise transformation. This is not a high-level design role . The solution is largely defined … . Outside IR35//B2B engagement Some international travel You'll need strong experience across: IFS Cloud Supply Chain: Purchasing, Inventory, Warehousing & Supplier Management IFS Service Management: Next-generation Service Management, MWO and service execution End-to-end solution ownership and design authority ...

IFS Supply Chain & Service Management Architect

Hiring Organisation
Cathcart Technology
Location
City of London, London, Westminster Abbey, United Kingdom
Employment Type
Contract
Contract Rate
£700 - £900/day
Senior IFS Supply Chain & Service Management Architect We're looking for a seasoned IFS Cloud Architect to take ownership of Supply Chain and Service Management across a major enterprise transformation. This is not a high-level design role . The solution is largely defined … . Outside IR35//B2B engagement Some international travel You'll need strong experience across: IFS Cloud Supply Chain: Purchasing, Inventory, Warehousing & Supplier Management IFS Service Management: Next-generation Service Management, MWO and service execution End-to-end solution ownership and design authority ...

Service Configuration & CMDB Lead

Location
City Of London, England, United Kingdom
both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights, and analytics. This role … sits within the Technology department reporting to the Global IT Service Manager. Technology is central to the success of our organisation. The 290+ strong global Technology Department and delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. ...

Senior Consultant - Cloud Operating Model Transformation

Location
Manchester, England, United Kingdom
support clients in designing, assessing and evolving cloud operating models that are automation-first and AI-ready. You will work hands-on across technology, service management and organisational change to help clients realise tangible business outcomes from cloud adoption, with a particular focus on how GenAI, agentic workflows … improvement through standardisation, automation, improved data flows and readiness for AI-enabled operations, and translate findings into the design of future-state operating models, service management processes and organisational structures that are standardisation-led, automation-first and AI-ready.· Future State Design & Operating Model Definition: Design target cloud ...

Senior Consultant - Cloud Operating Model Transformation

Location
Greater London, England, United Kingdom
support clients in designing, assessing and evolving cloud operating models that are automation-first and AI-ready. You will work hands-on across technology, service management and organisational change to help clients realise tangible business outcomes from cloud adoption, with a particular focus on how GenAI, agentic workflows … improvement through standardisation, automation, improved data flows and readiness for AI-enabled operations, and translate findings into the design of future-state operating models, service management processes and organisational structures that are standardisation-led, automation-first and AI-ready.· Future State Design & Operating Model Definition: Design target cloud ...

SAP Manager

Location
Birmingham, England, United Kingdom
Birmingham(Hybrid – multi-office environment) Permanent Digital Transformation, Enterprise Applications, IT - Operations, IT - Software, Leadership, SAP, Technical Management Competitive + Full Benefits Package About the job Job Title: SAP Service Delivery Manager Location: Birmingham (Hybrid – Multi-Office Environment) Salary: Competitive + Full Benefits Package About the Role … recruiting for an experienced SAP Service Delivery Manager to join a leading professional services organisation in Birmingham, currently undergoing a major digital transformation programme. This is an exciting opportunity for an established SAP leader to take ownership of the operational stability, service delivery, optimisation and ongoing development ...

IT Service Transition Manager – Global IT Service Management

Location
Greater London, England, United Kingdom
thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact. IT Service Transition Manager – Global IT Service Management Site Introduction In 2021, pladis proudly opened the doors to our vibrant global … home to both our UK and Global Corporate teams, bringing together diverse teams across the business. What will this role achieve? The IT Service Transition Manager is accountable for the successful transition of IT projects, changes and enhancements into live service across five global regions, ensuring services ...