Service Management Analyst Job Trends in England

Service Management Analyst
UK > England

The median Service Management Analyst salary in England is £50,693 per year, according to job vacancies posted during the 6 months leading to 15 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Jan 2026
Same period 2025 Same period 2024
Rank 596 657 674
Rank change year-on-year +61 +17 +280
Permanent jobs requiring a Service Management Analyst 6 5 9
As % of all permanent jobs in England 0.011% 0.010% 0.018%
As % of the Job Titles category 0.012% 0.011% 0.019%
Number of salaries quoted 5 0 8
10th Percentile - - £35,850
25th Percentile £41,250 - £39,375
Median annual salary (50th Percentile) £50,693 - £40,000
Median % change year-on-year - - +11.11%
75th Percentile £60,500 - £42,813
90th Percentile £66,200 - £49,675
UK median annual salary £50,693 - £40,000
% change year-on-year - - +11.11%

All Permanent IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 48,271 44,715 46,672
% of permanent jobs with a recognized job title 90.92% 92.72% 95.12%
Number of salaries quoted 30,563 23,396 36,518
10th Percentile £28,750 £33,750 £31,000
25th Percentile £37,500 £45,000 £41,419
Median annual salary (50th Percentile) £55,000 £60,000 £57,500
Median % change year-on-year -8.33% +4.35% -6.50%
75th Percentile £75,000 £80,000 £77,500
90th Percentile £95,000 £98,750 £97,500
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -4.17%

Service Management Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings featuring 'Service Management Analyst' in the job title relative to all permanent IT jobs advertised in England.

Service Management Analyst job vacancy trend in England

Service Management Analyst
Salary Trend in England

Salary distribution trend for Service Management Analyst job vacancies in England.

Salary distribution trend for Service Management Analyst job vacancies in England

Service Management Analyst
Salary Histogram in England

Salary distribution for jobs citing Service Management Analyst in England over the 6 months to 15 January 2026.

Salary histogram for Service Management Analyst in England

Service Management Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management Analyst within the England region over the 6 months to 15 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +62 3 £64,500 -
South West - 2 £46,596 -
North of England - 1 £42,500 - 2
Yorkshire - 1 £42,500 -
Service Management Analyst
UK

Service Management Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 15 January 2026, Service Management Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Management Analyst in the job title.

1 6 (100.00%) Change Management
1 6 (100.00%) ITIL
1 6 (100.00%) Service Management
2 5 (83.33%) Continuous Improvement
2 5 (83.33%) ITSM
2 5 (83.33%) Problem Management
3 4 (66.67%) Incident Management
3 4 (66.67%) ServiceNow
4 3 (50.00%) Root Cause Analysis
5 2 (33.33%) BMC
5 2 (33.33%) Change Advisory Board
5 2 (33.33%) Impact Assessments
5 2 (33.33%) Microsoft Excel
5 2 (33.33%) Problem-Solving
5 2 (33.33%) Remedy
5 2 (33.33%) Remedy ITSM
5 2 (33.33%) Service Delivery
6 1 (16.67%) Asset Management
6 1 (16.67%) assyst
6 1 (16.67%) BCP
6 1 (16.67%) Business Continuity
6 1 (16.67%) Business Intelligence
6 1 (16.67%) Collaborative Working
6 1 (16.67%) Disaster Recovery
6 1 (16.67%) IFS
6 1 (16.67%) Incident Response
6 1 (16.67%) ISO/IEC 20000
6 1 (16.67%) ISO/IEC 27001
6 1 (16.67%) ITIL Certification
6 1 (16.67%) ITIL Foundation Certificate

Service Management Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (33.33%) Microsoft Excel
2 1 (16.67%) Microsoft PowerPoint
Business Applications
1 2 (33.33%) Remedy ITSM
2 1 (16.67%) assyst
Cloud Services
1 1 (16.67%) Power Platform
Database & Business Intelligence
1 1 (16.67%) Power BI
Development Applications
1 1 (16.67%) JIRA
General
1 3 (50.00%) Analytical Skills
2 2 (33.33%) Law
2 2 (33.33%) Legal
2 2 (33.33%) Social Skills
3 1 (16.67%) Documentation Skills
3 1 (16.67%) Police
Miscellaneous
1 1 (16.67%) Product Ownership
Processes & Methodologies
1 6 (100.00%) Change Management
1 6 (100.00%) ITIL
1 6 (100.00%) Service Management
2 5 (83.33%) Continuous Improvement
2 5 (83.33%) ITSM
2 5 (83.33%) Problem Management
3 4 (66.67%) Incident Management
4 3 (50.00%) Root Cause Analysis
5 2 (33.33%) Change Advisory Board
5 2 (33.33%) Impact Assessments
5 2 (33.33%) Problem-Solving
5 2 (33.33%) Service Delivery
6 1 (16.67%) Collaborative Working
6 1 (16.67%) Incident Response
6 1 (16.67%) Line Management
6 1 (16.67%) Major Incident Management
6 1 (16.67%) Process Management
6 1 (16.67%) Project Delivery
6 1 (16.67%) Service Catalogue
6 1 (16.67%) Software Asset Management
Qualifications
1 1 (16.67%) ITIL Certification
1 1 (16.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (16.67%) ISO/IEC 20000
1 1 (16.67%) ISO/IEC 27001
1 1 (16.67%) PMO
Vendors
1 4 (66.67%) ServiceNow
2 2 (33.33%) BMC
2 2 (33.33%) Remedy
3 1 (16.67%) IFS
3 1 (16.67%) Microsoft