Remote Support Analyst Jobs with Hybrid/Remote/WFH Options

Remote Support Analyst
UK > Work from Home

The median Remote Support Analyst salary for remote or hybrid work is £42,500 per year, according to job vacancies posted during the 6 months leading to 2 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 404 588 651
Rank change year-on-year +184 +63 +157
Permanent jobs requiring a Remote Support Analyst 9 1 20
As % of all permanent jobs with a WFH option 0.060% 0.003% 0.047%
As % of the Job Titles category 0.066% 0.003% 0.049%
Number of salaries quoted 9 1 20
10th Percentile £31,250 - £29,250
25th Percentile £35,000 £32,500 £31,250
Median annual salary (50th Percentile) £42,500 £35,000 £35,000
Median % change year-on-year +21.43% - +10.24%
75th Percentile £43,750 £37,500 £44,438
90th Percentile - - £47,500
UK median annual salary £42,500 £40,000 £35,000
% change year-on-year +6.25% +14.29% +7.69%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 13,568 32,486 41,019
% of permanent jobs with a recognized job title 90.66% 95.98% 96.07%
Number of salaries quoted 9,888 24,950 29,138
10th Percentile £30,000 £33,116 £36,500
25th Percentile £43,750 £42,500 £47,250
Median annual salary (50th Percentile) £60,000 £56,451 £62,500
Median % change year-on-year +6.29% -9.68% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £92,500 £100,000
UK median annual salary £57,500 £52,900 £60,000
% change year-on-year +8.70% -11.83% -

Remote Support Analyst
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Remote Support Analyst in the job title as a proportion of all IT jobs advertised.

Remote Support Analyst trend for jobs with Hybrid/Remote/WFH options

Remote Support Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Remote Support Analyst.

Remote Support Analyst salary trend for jobs with a WFH option

Remote Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 May 2025, Remote Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Remote Support Analyst in the job title.

1 6 (66.67%) Customer Service
2 5 (55.56%) Case Management
2 5 (55.56%) Microsoft Exchange
2 5 (55.56%) Microsoft
2 5 (55.56%) Active Directory
2 5 (55.56%) Microsoft Excel
2 5 (55.56%) Law
2 5 (55.56%) Legal
2 5 (55.56%) Video Conferencing
3 4 (44.44%) SQL
4 3 (33.33%) CRM
4 3 (33.33%) ITIL
5 2 (22.22%) ITSM
5 2 (22.22%) Agile
5 2 (22.22%) SaaS
5 2 (22.22%) ServiceNow
5 2 (22.22%) DevOps
5 2 (22.22%) Linux
6 1 (11.11%) Social Skills
6 1 (11.11%) Microsoft 365
6 1 (11.11%) Software Testing
6 1 (11.11%) Dynamics CRM
6 1 (11.11%) JIRA
6 1 (11.11%) QA
6 1 (11.11%) SC Cleared
6 1 (11.11%) Security Cleared
6 1 (11.11%) Software Engineering
6 1 (11.11%) Telecoms
6 1 (11.11%) Windows
6 1 (11.11%) SQL Server

Remote Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (55.56%) Microsoft Exchange
Applications
1 5 (55.56%) Microsoft Excel
2 1 (11.11%) Microsoft Office
Business Applications
1 1 (11.11%) Dynamics CRM
Cloud Services
1 2 (22.22%) SaaS
2 1 (11.11%) Microsoft 365
Database & Business Intelligence
1 1 (11.11%) SQL Server
Development Applications
1 1 (11.11%) JIRA
General
1 5 (55.56%) Law
1 5 (55.56%) Legal
2 1 (11.11%) Social Skills
2 1 (11.11%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (11.11%) SOAP
1 1 (11.11%) Web Services
1 1 (11.11%) XML
Miscellaneous
1 5 (55.56%) Video Conferencing
Operating Systems
1 2 (22.22%) Linux
2 1 (11.11%) Windows
Processes & Methodologies
1 6 (66.67%) Customer Service
2 5 (55.56%) Case Management
3 3 (33.33%) CRM
3 3 (33.33%) ITIL
4 2 (22.22%) Agile
4 2 (22.22%) DevOps
4 2 (22.22%) ITSM
5 1 (11.11%) Business Intelligence
5 1 (11.11%) Software Engineering
5 1 (11.11%) Software Testing
Programming Languages
1 4 (44.44%) SQL
Qualifications
1 1 (11.11%) ITIL Certification
1 1 (11.11%) SC Cleared
1 1 (11.11%) Security Cleared
Quality Assurance & Compliance
1 1 (11.11%) QA
System Software
1 5 (55.56%) Active Directory
Vendors
1 5 (55.56%) Microsoft
2 2 (22.22%) ServiceNow