851 to 875 of 1,226 Customer Experience Jobs in England

and Service. We enable business growth by building supply chain resilience and agility from visibility to orchestration to settlement, shifting focus from cost to high value work that transforms customer experience. Our goal is to drive innovation and guide our clients' digital supply chain transformation journeys, leveraging innovative technology such as AI/ML, predictive and prescriptive analytics to … and increased operational efficiency. We are a global team and operate from various locations in Europe, North America, and India. We focus on consulting services around the topics of Customer Centricity, Procurement Experience, Supply Chain Planning, Smart Operations, and Agile Logistics. The Role You would lead Industry X/Digital Manufacturing/Smart operations workstreams in client focused … software vendor with significant expertise in manufacturing solutions and demonstrate deep knowledge and proficiency in PLM/R&D systems, MES, and integration with the supply chain Have industry experience in specific sectors including Manufacturing, Consumer Goods, and Life Sciences/Pharmaceuticals and demonstrate deep knowledge of R&D operations, including its challenges and opportunities Have expertise and experience More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … deliver incredible value to our customers. We're looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … deliver incredible value to our customers. We're looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What More ❯

event-driven architecture to power the real-time economy. AI & Data-Driven Decision Making - Establishing AI Incubator & Labs teams to explore how AI can enhance payments, fraud detection, and customer experiences. The Greenfield US Bank Initiative - Building a new event-streamed bank from the ground up, leveraging the latest in bank-grade platform infrastructure. This is an ongoing transformation … cloud native event driven applications. Ensuring applications are cloud-ready without unnecessary functionality rewrites. Evaluating and implementing the right .NET framework version for each application. Person Specification Essential: Strong experience with .NET 6-8 and C#. Deep understanding of SQL and relational databases. Experience with Azure (or AWS) and cloud-based architectures. Proficiency in Docker and containerization. Strong … experience developing and maintaining Web APIs. Preferred: Experience in cloud native applications using Azure Knowledge of Kafka for messaging and event-driven processing. Experience working with CI/CD pipelines. An understanding of WinForms & WCF for maintaining legacy applications. Any experience working with Temenos or similar core banking platforms would be advantageous Interested? If the role More ❯

solutions. The successful candidate will collaborate closely with senior business leaders, product owners, and technical teams to define the architectural direction that underpins digital transformation, operational efficiency, and enhanced customer experiences. Key Responsibilities Develop and deliver comprehensive architecture solutions that integrate core business platforms with wider enterprise systems. Establish and maintain architectural standards, best practices, and governance frameworks across … implementable architectural designs. Ensure high availability, security, and performance across hybrid and cloud-based environments. Stay informed on emerging technologies and market developments relevant to the insurance industry. Skills & Experience Proven experience as a Technology Architect , Solutions Architect , or in a senior technology leadership position. Strong technical knowledge of Acturis , including workflow configuration, integration, and customisation. Experience … driven architecture. Excellent communication and stakeholder engagement skills across all levels. Familiarity with DevOps practices (CI/CD pipelines, monitoring, containerisation). Knowledge of Salesforce and MuleSoft platforms. Previous experience within the insurance or brokerage sector, ideally with an understanding of regulatory and data compliance standards. Who You Are Experienced in designing and implementing technology change and transformation initiatives. More ❯

and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you! We are looking for a Customer Support Team Lead to join us at INSHUR. We're based in sunny Brighton and our company embraces a hybrid working model, allowing you to thrive in both collaborative … in exciting markets across multiple territories including the UK, US, and the Netherlands, with plans to expand into new European countries. Supported by (and reporting to) the Head of Customer Operations, you'll be joining a friendly team of 10 who believe in delivering a world class service experience to differentiate INSHUR from your average Insurance company. We … deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What you'll do As a Customer Support Team Lead you will be responsible for leading and developing a team of Customer Support Associates. You'll coach, support, and motivate them to deliver exceptional service More ❯

to join our IT Change team. Youll be at the heart of driving digital transformation, leveraging the Microsoft stack to deliver cutting-edge solutions that improve operational efficiency and customer experience. What Youll Be Doing Leading the implementation and enhancement of Microsoft Dynamics 365 and Power Platform solutions. Advising the business on the capabilities of Microsoft technologies and guiding … continuous learning. Providing expert third-line support and maintaining high-quality documentation. Engaging with the wider Microsoft community to bring fresh ideas and innovations. What Youll Bring Essential Skills & Experience: Strong problem-solving and communication skills. Proven experience with Microsoft Dynamics 365, Power Platform, Azure, PCF components, MS Graphs, and SharePoint. Background in delivering large transformational projects and … working within agile frameworks. Strategic thinking and stakeholder management. Ability to manage multiple projects and support activities simultaneously. Desirable Extras: Experience in the social housing sector or housing systems. Knowledge of web technologies, mobile app solutions, and MS SQL Server Integration Services. Development skills in .NET, PowerShell, and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS More ❯

join our IT Change team. You’ll be at the heart of driving digital transformation, leveraging the Microsoft stack to deliver cutting-edge solutions that improve operational efficiency and customer experience. What You’ll Be Doing Leading the implementation and enhancement of Microsoft Dynamics 365 and Power Platform solutions. Advising the business on the capabilities of Microsoft technologies and … learning. Providing expert third-line support and maintaining high-quality documentation. Engaging with the wider Microsoft community to bring fresh ideas and innovations. What You’ll Bring Essential Skills & Experience: Strong problem-solving and communication skills. Proven experience with Microsoft Dynamics 365, Power Platform, Azure, PCF components, MS Graphs, and SharePoint. Background in delivering large transformational projects and … working within agile frameworks. Strategic thinking and stakeholder management. Ability to manage multiple projects and support activities simultaneously. Desirable Extras: Experience in the social housing sector or housing systems. Knowledge of web technologies, mobile app solutions, and MS SQL Server Integration Services. Development skills in .NET, PowerShell, and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS More ❯

ambitious Legal Counsel/Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers click apply for full job details More ❯

Verisk's Summer Internship Program is designed to provide you with real work experience, professional development, and networking opportunities. This is a full-time (35 hours/week) paid internship program spanning ten weeks from mid-June through end of August 2026. Participation in the internship program requires that you are located near London office as the program is … a hybrid work schedule, requiring you to be in the office at least 2 days per week. As an Integration Analyst Intern, you'll work closely with product owners, customer integration leads, and other integration analysts to support data-driven initiatives. You'll gain hands-on experience collecting and processing data through APIs, visualizing insights, and contributing to … to collect, transform, and analyze data using APIs, SQL, and Python. Techniques for visualizing data to support decision-making and product development. Collaborating with cross-functional teams to support customer integrations and internal analytics. Applying AI and machine learning concepts to enhance data processing and insight generation. Understanding data flows and integration strategies within insurance and analytics platforms. Presenting More ❯

Verisk's Summer Internship Program is designed to provide you with real work experience, professional development, and networking opportunities. This is a full-time (35 hours/week) paid internship program spanning ten weeks from mid-June through end of August 2026. Participation in the internship program requires that you are located near London office as the program is … a hybrid work schedule, requiring you to be in the office at least 2 days per week. As an Integration Analyst Intern, you'll work closely with product owners, customer integration leads, and other integration analysts to support data-driven initiatives. You'll gain hands-on experience collecting and processing data through APIs, visualizing insights, and contributing to … to collect, transform, and analyze data using APIs, SQL, and Python. Techniques for visualizing data to support decision-making and product development. Collaborating with cross-functional teams to support customer integrations and internal analytics. Applying AI and machine learning concepts to enhance data processing and insight generation. Understanding data flows and integration strategies within insurance and analytics platforms. Presenting More ❯

financial wellbeing simple, transparent, and accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities Translate business challenges … into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present clear, data-driven recommendations to senior stakeholders, influencing strategy and decision-making. Work closely … with Data Engineering and BI teams to ensure data quality, accessibility, and scalability across the organisation. What We’re Looking For Strong analytical foundation with experience applying statistics and data science in a commercial setting. Proven track record in customer or marketing analytics - understanding acquisition, engagement, churn, and lifetime value. Proficiency in Python (Pandas, NumPy, Scikit-learn, Statsmodels More ❯

financial wellbeing simple, transparent, and accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities Translate business challenges … into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present clear, data-driven recommendations to senior stakeholders, influencing strategy and decision-making. Work closely … with Data Engineering and BI teams to ensure data quality, accessibility, and scalability across the organisation. What We’re Looking For Strong analytical foundation with experience applying statistics and data science in a commercial setting. Proven track record in customer or marketing analytics - understanding acquisition, engagement, churn, and lifetime value. Proficiency in Python (Pandas, NumPy, Scikit-learn, Statsmodels More ❯

your skills are valued, your ideas matter and your development and growth is priority? At HomeLet, we are on a mission.to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons click apply for full job details More ❯

Developer Location: London (Hybrid – 3 days in office per week) Salary: Up to £80,000 per annum About The Company Join a leading travel company renowned for delivering exceptional customer experiences and innovative digital solutions. As part of a forward-thinking technology team, you'll contribute to shaping the future of travel by building scalable, high-performance applications used … for a skilled Java Developer to join our London-based technology team. You will work on designing, developing, and maintaining enterprise-level applications that support our digital platforms and customer-facing services. Key Responsibilities Design, develop, and maintain high-quality Java applications and microservices. Collaborate with cross-functional teams including product, UX, and QA to deliver innovative solutions. Participate … reviews, and adherence to best practices. Troubleshoot, debug, and optimize applications for performance and scalability. Stay up-to-date with the latest Java technologies and industry trends. Required Skills & Experience Strong experience in Java (Java 8+) development. Solid understanding of object-oriented programming and design patterns. Experience with Spring Framework (Spring Boot, Spring MVC, Spring Data). More ❯

Engineer Location: London (Hybrid - 3 days in office per week) Salary: Up to £80,000 per annum About the Company: Join a leading travel company renowned for delivering exceptional customer experiences and innovative digital solutions. As part of a forward-thinking technology team, you'll contribute to shaping the future of travel by building scalable, high-performance applications used … for a skilled Java Engineer to join our London-based technology team. You will work on designing, developing, and maintaining enterprise-level applications that support our digital platforms and customer-facing services. Key Responsibilities: Design, develop, and maintain high-quality Java applications and microservices. Collaborate with cross-functional teams including product, UX, and QA to deliver innovative solutions. Participate … reviews, and adherence to best practices. Troubleshoot, debug, and optimize applications for performance and scalability. Stay up-to-date with the latest Java technologies and industry trends. Required Skills & Experience: Strong experience in Java (Java 8+) development. Solid understanding of object-oriented programming and design patterns. Experience with Spring Framework (Spring Boot, Spring MVC, Spring Data) . More ❯

and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service Delivery Manager will also build and maintain relationships with Bechtle’s customers, ensuring their evolving technical and service needs are met while aligning service delivery … service targets and contractual obligations are consistently met, tracking issues through to resolution and escalating to senior support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. … and continuously improved. Provide hands-on management support across Bechtle’s broad technology stack, including Microsoft Windows, Active Directory, O365, Networking and cloud infrastructure, ensuring responsive and knowledgeable service. Customer Relationship Management (20%) Coordinate and lead regular service review meetings and Ad hoc meetings with customers, acting as the primary point of contact for all service-related matters. Develop More ❯

define and maintain the product roadmap, gather and prioritise requirements, and oversee the delivery of developments including new features, enhancements, and defect fixes that improve the performance and user experience of our eCommerce channels. The Product Manager will work closely with the eCommerce Managers and vendor partners in GB and France, ensuring that platform developments are aligned with business … personalization engines, and other integrated technologies. The Product Manager ensures these components are technically sound, aligned with business goals, and effectively integrated to deliver a seamless and data-driven customer experience. About you: Youll be an experienced eCommerce Product Manager with knowledge of IT software development lifecycles, agile methodologies, product development processes and roadmaps. Hands on E-commerce experience … with a proactive approach and able to work cross-functionally. Were looking for an individual who is passionate about technology and innovation, delivering products/solutions that provide outstanding customer experience. Knowledge of Hybris/SAP Commerce Cloud is desirable. In return youll receive a competitive base salary DOE, the option of a company car or annual car cash More ❯

a high-performing consulting team — from project delivery to mentoring and professional growth. Translate strategy into execution , delivering transformation initiatives spanning market entry, M&A analysis, customer acquisition, CX/platform selection, AI and data-driven change . Own client relationships end-to-end: proposal development, pitches, delivery oversight, and stakeholder management for mid- to large-scale programmes. Drive … ChMC) or equivalent professional accreditation (essential). 10+ years in strategy, business transformation, or digital consulting with proven leadership of multi-disciplinary teams. Strong grasp of digital platforms, AI, CX, data analytics, and emerging technologies — able to guide clients on selection and implementation. Excellent communication and stakeholder management skills; confident in presenting to senior executives and facilitating workshops. Experience across multiple sectors — energy, infrastructure, automotive, or commodities desirable. Prior Big 4 or boutique consulting experience is advantageous. Please send a CV with all your relevant experience and skills! Feel free to email your CV with your salary expectations, availability to interview and start marina.economidou@templeton-recruitment.com Dr Marina Economidou, Senior Client Partner More ❯

a high-performing consulting team — from project delivery to mentoring and professional growth. Translate strategy into execution , delivering transformation initiatives spanning market entry, M&A analysis, customer acquisition, CX/platform selection, AI and data-driven change . Own client relationships end-to-end: proposal development, pitches, delivery oversight, and stakeholder management for mid- to large-scale programmes. Drive … ChMC) or equivalent professional accreditation (essential). 10+ years in strategy, business transformation, or digital consulting with proven leadership of multi-disciplinary teams. Strong grasp of digital platforms, AI, CX, data analytics, and emerging technologies — able to guide clients on selection and implementation. Excellent communication and stakeholder management skills; confident in presenting to senior executives and facilitating workshops. Experience across multiple sectors — energy, infrastructure, automotive, or commodities desirable. Prior Big 4 or boutique consulting experience is advantageous. Please send a CV with all your relevant experience and skills! Feel free to email your CV with your salary expectations, availability to interview and start marina.economidou@templeton-recruitment.com Dr Marina Economidou, Senior Client Partner More ❯

a high-performing consulting team — from project delivery to mentoring and professional growth. Translate strategy into execution , delivering transformation initiatives spanning market entry, M&A analysis, customer acquisition, CX/platform selection, AI and data-driven change . Own client relationships end-to-end: proposal development, pitches, delivery oversight, and stakeholder management for mid- to large-scale programmes. Drive … ChMC) or equivalent professional accreditation (essential). 10+ years in strategy, business transformation, or digital consulting with proven leadership of multi-disciplinary teams. Strong grasp of digital platforms, AI, CX, data analytics, and emerging technologies — able to guide clients on selection and implementation. Excellent communication and stakeholder management skills; confident in presenting to senior executives and facilitating workshops. Experience across multiple sectors — energy, infrastructure, automotive, or commodities desirable. Prior Big 4 or boutique consulting experience is advantageous. Please send a CV with all your relevant experience and skills! Feel free to email your CV with your salary expectations, availability to interview and start marina.economidou@templeton-recruitment.com Dr Marina Economidou, Senior Client Partner More ❯

a high-performing consulting team — from project delivery to mentoring and professional growth. Translate strategy into execution , delivering transformation initiatives spanning market entry, M&A analysis, customer acquisition, CX/platform selection, AI and data-driven change . Own client relationships end-to-end: proposal development, pitches, delivery oversight, and stakeholder management for mid- to large-scale programmes. Drive … ChMC) or equivalent professional accreditation (essential). 10+ years in strategy, business transformation, or digital consulting with proven leadership of multi-disciplinary teams. Strong grasp of digital platforms, AI, CX, data analytics, and emerging technologies — able to guide clients on selection and implementation. Excellent communication and stakeholder management skills; confident in presenting to senior executives and facilitating workshops. Experience across multiple sectors — energy, infrastructure, automotive, or commodities desirable. Prior Big 4 or boutique consulting experience is advantageous. Please send a CV with all your relevant experience and skills! Feel free to email your CV with your salary expectations, availability to interview and start marina.economidou@templeton-recruitment.com Dr Marina Economidou, Senior Client Partner More ❯

a high-performing consulting team — from project delivery to mentoring and professional growth. Translate strategy into execution , delivering transformation initiatives spanning market entry, M&A analysis, customer acquisition, CX/platform selection, AI and data-driven change . Own client relationships end-to-end: proposal development, pitches, delivery oversight, and stakeholder management for mid- to large-scale programmes. Drive … ChMC) or equivalent professional accreditation (essential). 10+ years in strategy, business transformation, or digital consulting with proven leadership of multi-disciplinary teams. Strong grasp of digital platforms, AI, CX, data analytics, and emerging technologies — able to guide clients on selection and implementation. Excellent communication and stakeholder management skills; confident in presenting to senior executives and facilitating workshops. Experience across multiple sectors — energy, infrastructure, automotive, or commodities desirable. Prior Big 4 or boutique consulting experience is advantageous. Please send a CV with all your relevant experience and skills! Feel free to email your CV with your salary expectations, availability to interview and start marina.economidou@templeton-recruitment.com Dr Marina Economidou, Senior Client Partner More ❯

Legal Specialist Sector - Legaltech, Law, Project Management, Technology, SAAS, Artificial Intelligence Location - Central London/Hybrid Salary & Benefits - £30,000 to £60,000 (depending on experience) + benefits (Healthcare, Laptop, Bonus Days off, Hybrid working) Job Type - Customer Success Manager, Project Manager, Customer Support, Full-time, Permanent Recruiting graduate level to 2+ years experience in a … countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customers current contract … as part of a team. - Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience. - Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement. - Comfortable with learning and utilizing new software and technology More ❯

stakeholders. About you Experienced senior product manager that has worked in a range of contexts or parts of the product lifecycle, using modern discovery, delivery, and operations approaches Proven experience in planning, prioritising and iteratively delivering valuable outcomes - for users and the organisation Experience in working on mobile application product development - ideally with some aspect of regulatory or … compliance requirements Experience of working collaboratively across an organisation to drive financial outcomes Experience of using data to shape customer experiences; this ranges from strategic analysis to determine ROI on opportunities, through analytics and A/B testing, and to driving personalisation at scale Proven experience in sharing perspectives between engineering and editorial teams to create … to Which? money and legal helplines Work from (almost) anywhere" for 4 weeks of the year policy Interview process A 50-minute first-round interview about your skills and experience For successful candidates, a second-round interview which will consist of responding to a Product Management scenario (which will be sent several days in advance of the interview), followed More ❯