851 to 875 of 1,937 Customer Experience Jobs in England

Upsell and cross-sell across the Fire & Security portfolio to maximise revenue Prepare and deliver tailored sales proposals and negotiate contracts Collaborate with project delivery teams to ensure seamless customer experience Build and maintain strong long-term client relationships Your Experience 3-5 years field sales experience, ideally within fire and security or related sectors (strong … across the Midlands with occasional visits to Derby head office Flexibility to work outside normal business hours when required Apply Now If you are a driven sales professional with experience in Fire & Security or B2B sales and want to join an ambitious business with great career progression, please apply now. Submit your CV and a cover letter outlining your … relevant experience to email address . A member of the 4way Recruitment team will be in touch if your application is successful. More ❯

As a Solution Architect Specialist , you'll independently lead the design and delivery of technical solutions that are fit for purpose and aligned with business needs. You'll translate customer requirements into scalable, secure architectures and guide them through BT's governance and security sign-off processes. This is a role for someone who thrives on both technical depth … delivering secure, scalable infrastructure solutions that support BT's voice and messaging services. You'll work across teams to ensure our solutions are technically sound, repeatable, and aligned with customer needs. Your responsibilities will include: Designing infrastructure for voice communication services (VoIP) and messaging platforms (e.g. SMS, with a view to evolving toward WhatsApp-style messaging) Contributing to federated … login systems for government clients-enhancing security and reducing the need to store user credentials Leading the delivery of robust, repeatable technical solutions that meet customer requirements and drive positive outcomes Partnering with business and operational stakeholders to conduct technical discovery and align solutions with strategic goals Producing clear, actionable recommendations, proposals, and scopes of work-identifying critical dependencies More ❯

from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission In the CRM Manager role, your mission is to increase customer lifetime value by creating communication strategy, design and optimisation of our direct communications to customers. You'll take ownership of CRM campaigns and lifecycle programmes across email, WhatsApp, SMS … and our customer-facing applications, partnering with cross-functional teams to drive business impact. Your Team Your role is part of the Customer Marketing team which sits in the marketing function within Global Operations at Teya, reporting into the Head of Customer Marketing. The team's mission is to set the direction and create communication, content and … experiences across our 9 market operations which connect to merchant needs, and drives engagement and customer lifetime value with our members through their lifecycle from acquisition to loyalty and retention. Your Role Helps evolve a CRM strategy that improves the customer experience for Teya members, improving our delivery with segmentation, communication design, personalisation, analytics and cross-channel More ❯

Ensure governance and clear record keeping of activities undertaken to ensure an accurate audit trail required for attestation/Audit support. Take a proactive approach to improving operations and customer experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/… accuracy of work. Experienced at making informed decisions, against tight timescales. Able to prioritise and manage multiple tasks concurrently. Proficient in MS Office applications. Desirable skills/Preferred Qualifications: Experience in IT Security roles. Knowledge of cryptography. Industry relevant Security qualifications. Industry relevant Project Management qualifications. Experience in an Operational environment. Operational documentation creation and maintenance. Deep understanding … of delivering change projects in a timely manner with high quality. Strong in incident response procedures and standards, strong communication skills and ability to articulate complex events to management. Experience of Sharepoint, Confluence and JIRA. Unix/Windows O/S skills. Strong background in delivering privacy, compliance and data protection services. More ❯

layer of management in your function, and ensure the right resources and structures are in place to scale operations effectively. You're not here to take over Deal Ops, CX, Compliance, Finance or Legal - you're here to lead the people who do, and enable them to perform at their best. Mission & Responsibilities: Reporting to Mary, one of our founders … our US launch. Take end-to-end ownership of Deal Ops, from fundraising completion through to legal execution and distribution. Manage the current operations team: Deal Ops associates, the CX team, and the Compliance function. You'll be responsible for their development and performance. As we grow, you'll expand the function to include Legal and Finance operations, building strong … by building systems and supporting others to thrive. You'll own the operational levers that drive commercial results - reducing close time and cost per deal, improving retention through better CX, and supporting product launches that unlock new revenue streams. Build a culture of operational excellence - rigour, ownership, accountability, and pace - and model those values in how you lead. Design and More ❯

dedicated to providing innovative and reliable EV charging and grid management solutions. We launched in 2021 with the bold ambition to accelerate EV adoption by relentlessly focusing on the customer experience, great software, and beautifully designed hardware. Responsibilities: Design, develop, and optimise firmware for bare-metal and RTOS-based embedded platforms. Debug and troubleshoot firmware using logic analysers … and real-time processing techniques. Ensure firmware quality through code reviews, testing, and debugging on hardware. Maintain detailed documentation of firmware architecture, design decisions, and best practices. Qualifications: Proven experience in firmware development for bare-metal or RTOS-based embedded systems. Strong debugging skills, including experience using logic analysers, oscilloscopes, and protocol analysers. Proficiency in high-performance C … or C++ programming for resource-constrained environments. Deep understanding of microcontroller peripherals and communication protocols (I2C, SPI, Ethernet, CAN, RS-485, UART). Experience in writing firmware for mass production, considering scalability, robustness, and manufacturability constraints. Familiarity with version control systems (e.g., Git) and embedded development toolchains. Experience with low-power embedded systems and real-time constraints. Bonus More ❯

and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles. Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and … consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Glasgow, London, New York, and Sydney, we are a rapidly growing international company offering a chance to be part of our … office environment, where every day brings new challenges and opportunities. From managing suppliers and facilities to coordinating ESG initiatives and social events, this role offers a dynamic and rewarding experience for someone who thrives in a fast-paced setting. You'll be the linchpin that keeps everything running smoothly, making a real impact on our team's success and More ❯

Cardiff and Manchester offices. Reporting to the MD, Payments, FX and Cards as our Head of FX and Travel Proposition, you will beprimarily responsible for the end-to-end customer FX business. You'll own propositional design, drive innovation across the FX business (for retail and business customers) and take ownership and responsibility for growth/P&L delivery … regulatory compliance, partner selections, customer T&Cs, operational liaison and exception management. Key Accountabilities: Define Starling's customer FX strategy, ensuring the Bank meets and solves the growing needs of its SME and Retail customers, and does so in compliance with all relevant regulations Define currency and country/territory coverage across the FX proposition Work with Product … to build out the Bank's customer FX capabilities, covering currency accounts and send/request journeys, extending the feature set as necessary Own Starling Bank's customer FX policy and regulatory controls, covering both Retail and SME customers. Set and control payment limits as necessary Track UK and international markets, including competitor propositions and pricing. Stay on More ❯

About us: TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience. TechSee has disrupted customer and field service industries by being the first to introduce remote visual support to the mass market, holding 8 patents in AI and augmented reality. Our innovative platform combines visual AI, LLMs, and AR … visual instructions delivered through a smartphone or PC. We serve hundreds of customers, including Vodafone, Orange, Hitachi, and numerous Fortune 500 companies. Our AI, trained on massive datasets of customer interactions, recognizes patterns and identifies the best solutions to resolve issues efficiently. Backed by leading venture capital firms such as Salesforce Ventures, Telus, Scale Ventures, and OurCrowd, TechSee is … activities including events, webinars, and partner activations Adapt and localize global campaigns to suit the local markets Support the sales team with materials, collateral, and engagement tools Enabling Sales, Customer and Partner Marketing Support sales across the funnel, from awareness and pipeline development through opportunity stage engagement Identify and develop customer success advocates, stories and references in the More ❯

and provides estimations, options to mitigate risks Leading on large initiatives spanning multiple teams in the domain Requirements To be considered for this role, you must have 10+years of experience in software development, 5+years of experience with software design and architecture, running large scale distributed systems in production environments. You must have significant commercial experience and a … passion for working in: Java Spring Boot Developing and using enterprise APIs Various testing methodologies System design at high scale and commercial experience with: SQL and NoSQL databases Async processing Cloud native applications Working in a Continuous Delivery environment Modern observability practices Nice to have Not vital, but you'll have the edge if you also have experience … a new component and the best way to wire it in, when to go with the simplest fit into the current system and when to rethink the existing approach. Experience: You are an experienced engineer, with several years working at a high level, confident working on a range of languages and frameworks and are happy to pick up new More ❯

Business Partner - Digital & Marketing Focus Manchester - Hybrid£75,000 - £85,000 + bonus + car allowance Excellent Benefits Are you a commercially astute finance professional passionate about digital transformation, customer insight, and driving business performance? This is an exciting opportunity to join a major UK retailer as a Senior Commercial Finance Business Partner , playing a pivotal role in shaping … impact insights that inform strategic decisions and fuel business growth. What you'll be doing: Act as the finance lead for all things digital-supporting initiatives across e-commerce, customer experience, and omnichannel performance Analyse key drivers such as customer acquisition cost, retention, lifetime value, ROAS (return on ad spend), and channel performance (paid, organic, social, email … skills with the confidence to challenge and influence senior stakeholders You'll be joining a retail business at the forefront of digital innovation, with real investment in technology and customer insight. This is a rare opportunity to shape the future of finance within a digital-first environment, working across high-profile, strategic initiatives that impact millions of customers. More ❯

Business Partner - Digital & Marketing Focus Manchester - Hybrid £75,000 - £85,000 + bonus + car allowance Excellent Benefits Are you a commercially astute finance professional passionate about digital transformation, customer insight, and driving business performance? This is an exciting opportunity to join a major UK retailer as a Senior Commercial Finance Business Partner , playing a pivotal role in shaping … impact insights that inform strategic decisions and fuel business growth. What you'll be doing: Act as the finance lead for all things digital-supporting initiatives across e-commerce, customer experience, and omnichannel performance Analyse key drivers such as customer acquisition cost, retention, lifetime value, ROAS (return on ad spend), and channel performance (paid, organic, social, email … skills with the confidence to challenge and influence senior stakeholders You'll be joining a retail business at the forefront of digital innovation, with real investment in technology and customer insight. This is a rare opportunity to shape the future of finance within a digital-first environment, working across high-profile, strategic initiatives that impact millions of customers. More ❯

equipment availability. As a Software Development Engineer, you will be responsible for designing, developing, testing, and deploying distributed machine learning systems and large-scale solutions for our world-wide customer base. In this role, you will collaborate closely with a team of research and applied scientists to influence our overall strategy and define the team's roadmap. You will … talented program, product managers, engineers, and scientists to create programs and products that support such programs to drive cost optimization, and prevent events (e.g., unplanned downtime) that negatively impact customer experience. BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of … leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or More ❯

creative global business then we want to hear from you. The Opportunity: Clarion is entering an exciting phase of transformation, embracing a data and technology-led approach to enhance customer outcomes across the group. To help drive this change, we are looking for an experienced Project Manager to join us on a fixed-term contract. This pivotal role will … project outcomes. Contribute to the continuous improvement of delivery practices, sharing lessons learned and promoting agile and hybrid delivery maturity across the organisation. Knowledge, Skills, and Qualifications: Essential: Proven experience delivering complex, cross-functional projects using hybrid delivery methodologies (combining Agile and traditional approaches). Strong understanding and practical experience of Agile frameworks (e.g., Scrum, Kanban), with the … to engage, influence, and align diverse stakeholders across business and technical functions. Strong organisational and time management skills, with the ability to manage competing priorities and work under pressure. Experience working with multi-disciplinary teams, including third-party suppliers and internal departments. Proficient in using project management and collaboration tools, such as Jira, Confluence, MS Project, Trello, or equivalent. More ❯

family, you'll collaborate with teams across Ring, Kindle, Fire, and Echo platforms. We maintain a strong quality-first culture where every team member is empowered to advocate for customer experience improvements. Our agile teams are structured to promote close collaboration, typically with small groups of engineers working together on focused projects. This environment provides unique opportunities to … drive quality across the full technology stack while delivering exceptional customer experiences. BASIC QUALIFICATIONS - Bachelor's degree in Computer Science, Computer Engineering, or related technical field - Extensive industry experience as a Software Development Engineer in Test (SDET) or Software Development Engineer (SDE) - Strong programming skills in Python, Java, and other modern programming languages with proven expertise in architecting … and implementing enterprise-level test automation frameworks - Strong understanding of software development principles, design patterns, and architectural concepts PREFERRED QUALIFICATIONS - Experience in developing and architecting test automation solutions for mobile applications (iOS/Android) and AWS services - Strong expertise in developing custom test frameworks and testing tools from scratch - Advanced experience in building and maintaining automated testing infrastructure More ❯

Customer Success Manager London - office based About Our Client Our client is a technology company with two unique solutions: to provides IT estate visibility and auditing for compliance and governance , and to separates applications from infrastructure to enable innovation and accelerate cloud migrations. They work in a collaborative environment with a focus on continuous improvement and customer satisfaction. … close partnerships include AWS, Microsoft, and Google, and their clients range from large financial organizations to public sector departments. About the Role We are seeking a proactive and empathetic Customer Success Manager to join our client team in a key strategic position. This is a full-time, office based role with the office in London. As the trusted advisor … and advocate for their customers, you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Key Responsibilities Guide new customers through the onboarding process, ensuring a smooth and successful implementation. Build strong, long-term relationships with customers, understanding their goals, and aligning our solutions to meet their More ❯

Customer Success Manager London - office based About Our Client Our client is a technology company with two unique solutions: one provides IT estate visibility and auditing for compliance and governance , and to separates applications from infrastructure to enable innovation and accelerate cloud migrations. They work in a collaborative environment with a focus on continuous improvement and customer satisfaction. … close partnerships include AWS, Microsoft, and Google, and their clients range from large financial organizations to public sector departments. About the Role We are seeking a proactive and empathetic Customer Success Manager to join our client team in a key strategic position. This is a full-time, office based role with the office in London. As the trusted advisor … and advocate for their customers, you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Key Responsibilities Guide new customers through the onboarding process, ensuring a smooth and successful implementation. Build strong, long-term relationships with customers, understanding their goals, and aligning our solutions to meet their More ❯

key operational interface between operational stakeholders, 3rd parties and the learning design and delivery Teams. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. This role helps people to make a positive difference through: • Supporting Learning & Skills programmes within a functional area ensuring alignment … delivery of effective training solutions in line with the BT Group's learning strategy. • Assists relationships across both internal and external resources, ensuring training interventions align to both learner experience and business needs • Driving Quality Assurance to ensure all components of a programme are delivered to relevant standards, establishing actions to provide further support What you’ll be doing … solutions in line with BT’s learning strategy. Identify areas to use innovation and digital technologies for new products of work and then deliver the appropriate training Skill and Experience • Business insight - You apply your knowledge of the unique environment in which our business operates to ensure that our training uses business insight to enhance skills. Managing finance goals More ❯

in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose - Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It … critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up … some 5B predictions. As part of the Data Science and Machine Learning (AI/ML) team you will be exposed to real-world challenges such as: dynamic pricing, predicting customer intents in real time, ranking search results to maximize lifetime value, classifying and deep learning content and personalization signals from unstructured data such as images and text, making personalized More ❯

both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our … 000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Overview HR Advisor In this exciting, challenging and rewarding position, you will play a key role in enabling our people to thrive. Reporting to a … teams (global mobility, staffing, learning and development) on employee cases, ensuring legal compliance, and updating our HRIS and paperwork. Qualifications Education & Professional Qualifications: Bachelor's degree preferred CIPD preferred Experience Guidelines: A background in Human Resources Operations. An understanding of employee lifecycle, UK employment law and employee relations processes such as performance management, redundancy, grievances etc. A passion for More ❯

making it easier for customers to find exactly what they're looking for and get things done. We are working backwards from a vision of conversational, contextual, and interactive experience that helps customers find answers to product questions, perform product comparisons, receive product suggestions, and more in a store that sells everything. Introducing Rufus: Rufus is Amazon's expert … shopping assistant trained on Amazon's product catalog and information from across the web to answer customer questions on shopping needs, products, and comparisons, make recommendations based on this context, and facilitate product discovery in the same Amazon shopping experience customers use regularly. Read more about Rufus on the About Amazon blog: We're looking for the best … vision to our customers right away. More specifically, in this role as an Software Development Manager (SDM), you will lead a team that is building new software systems and customer experiences, that will help greatly expand Rufus's availability to new cohorts of customers. This team is considered strategic and has visibility with leadership at the highest levels. The More ❯

Lead Service Designer – Maternity leave cover Location: Hybrid (they have an office in most major cities in UK) Maternity leave cover - fixed term Improve internal customer experience for a blue … chip org About the Role We’re hiring a Lead Service Designer to execute meaningful, complex transformation projects in a large, global professional services organisation. Sitting within a dynamic CX team, this role will have you working on initiatives that span business service transformation, digital culture enablement, internal platform redesigns and more. You'll work across a wide range of … strategic initiatives, from shaping CX roadmaps to running discovery sprints, from end-to-end service reviews to digital literacy programs. You’ll be hands-on, leading user research, prototyping, and facilitating impactful workshops, while also influencing at a senior level. You'll help embed design deeply into the way the business thinks, plans, and delivers. It’s a rare opportunity More ❯

Winner of the Investors in Sales 2023 and Winner of the PrintIT Awards for Employee Experience 2021, Apogee Corporationprovide Managed Workplace, Managed Print and Managed IT Services with Europe's Largest Multi-Brand solution. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world's leading technology companies, with instant … journey, everything is possible, and the opportunities are endless. Location Maidstone (Hybrid) About us Winner of the Investors in Sales 2023 and Winner of the PrintIT Awards for Employee Experience 2021, Apogee Corporationprovide Managed Workplace, Managed Print and Managed IT Services with Europe's Largest Multi-Brand solution. As an independent subsidiary of HP Inc, we have the advantage … wider business. Support statutory audits, M&A activity, and the rollout of new systems (including ERP). Deliver to tight month-end deadlines (HP reporting by Day 2.5). Experience and Skills Required Fully qualified Accountant (ACCA/ACA) - Newly Qualified candidates are welcome Ideally some experience in Finance Business Partnering Advanced Excel and PowerPoint skills (TM1 knowledge More ❯

system and propel us to a future where renewable energy is sustainable, affordable and accessible for all. What will I be doing? As the Interim Head of Product for Customer Care , you will lead the strategy and execution of the Agent Experience and Customer Contact as a Service (CCaaS), and Customer Self-Service Experience. These products … are mission-critical to our vision and objective to enable global energy retailers to provide exceptional, AI-driven, and cost-efficient customer service. Your responsibilities will include: Owning and refining the global strategy and roadmap for Customer Care products Driving delivery of in-flight development milestones and evolving the product strategy as we learn from customer adoption … leader who can hit the ground running in a dynamic, fast-paced environment. (Must have) Experienced in managing and scaling multiple product teams, with a minimum of two years experience as a Head of Product mentoring and coaching a team of Product Manager Skilled in defining and delivering product strategy, roadmaps, and outcomes Experienced in managing and scaling multiple More ❯

suppliers account teams to report and review performance. Travel will be essential in this role in order to build relationships with stakeholders. You'll have the following skills and experience Ideally you will have a background in partnerships/supplier management or telecoms operations. Skills and experience include: Managing risk - You act as a subject matter expert in … Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision … systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UKs best telco, reimagining the customer experience and relationship with one of this countrys biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group More ❯