901 to 925 of 1,214 Customer Experience Jobs in England

your product area, ensuring alignment with company goals. Lead the end-to-end product lifecycle: discovery, prioritisation, delivery, launch, iteration, and scaling. Own key metrics such as adoption, engagement, customer satisfaction, and ROI. Partner with Design to deliver seamless customer experiences and high-quality user journeys. Collaborate closely with Engineering to prioritise effectively and deliver at pace. Drive … alignment across Marketing, Legal, Compliance, Customer Support, and other teams. Use data, insights, and market feedback to guide decisions and trade-offs. Ensure your product area integrates effectively within the broader ecosystem. How You’ll Lead Act as a “player-coach,” balancing direct product ownership with leadership of other Product Managers. Mentor and develop PMs, helping them grow and … outcomes. Champion best practices in product culture, communication, and stakeholder management. Foster an environment of continuous improvement, collaboration, and clarity. What You’ll Bring 6+ years of product management experience, including ownership of significant digital products or portfolios. At least 3 years’ experience within a regulated environment (e.g. fintech, financial services). Proven track record of launching and More ❯

helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and leading airport experiences programme. Travellers can access a … creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which … data, and technology? If so, we want to meet you. At Collinson, we're on a mission to harness the power of data to deliver smarter, faster, and more customer-focused solutions across our diverse portfolio — from loyalty and customer engagement to travel experiences and financial services. We're growing our Data Science team and are looking for More ❯

helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and leading airport experiences programme. Travellers can access a … creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which … data, and technology? If so, we want to meet you. At Collinson, we're on a mission to harness the power of data to deliver smarter, faster, and more customer-focused solutions across our diverse portfolio — from loyalty and customer engagement to travel experiences and financial services. We're growing our Data Science team and are looking for More ❯

marketplace that connects the candidates, clients and recruiters. Myn collaborates with leading employers to offer exclusive, carefully matched contract and permanent positions. Our Recruitment Partners all have extensive industry experience, and work with a select group of niche clients, to deliver the best possible experience to the candidate. The Role: We are looking for a strategic and hands … leadership for our automation capabilities. You will collaborate with Enterprise Architects, Automation Architects, and subject matter experts to design and deliver best-in-class automation solutions focused on enhancing customer experience. Key Responsibilities: Lead the engineering and development of automation features that deliver real customer value, guiding your team toward engineering excellence. Set, define, and communicate standards and … skills in written and verbal English, with the ability to articulate complex decisions clearly and concisely. High initiative, motivation, and a strong commitment to quality, accuracy, and efficiency. Proven experience managing multiple priorities in parallel while maintaining focus on what matters most. A passion for leading, mentoring, and fostering a collaborative, multicultural engineering environment. Extensive experience (15+ years More ❯

ll define the strategy and roadmap for how our Distribution Agent Tools evolve to help TPS and our partners grow - scaling sellable rail content and market reach, strengthening partner experience and retention, and extending the flexibility and reach of our platform so it's the easiest to adopt, integrate, and scale with. If you're passionate about product management … culture. We'd love to hear from you if you have A track record of driving meaningful improvements and consistent delivery across complex, sometimes technical areas, while continually improving customer experience. Proven experience in a Product Management role within a fast-paced eCommerce, Travel, Marketplace, or Technology environment, where you've made critical decisions that impact customers at … that deliver tangible business outcomes and strengthen strategic relationships. Product leadership skills - knowing when to push forward, when to pivot, and how to focus on the highest-impact opportunities. Experience working with cross-functional teams, including commercial, data science, UX, and engineering, to create a seamless customer experience. Strong analytical thinking and decision-making skills, leveraging both quantitative More ❯

support tickets are logged, triaged and resolved efficiently. Working closely with Service Delivery Consultants and the Technical Improvement Lead, youll help shape best practice, streamline processes, and deliver exceptional customer experiences. Youll also play a key role in mentoring the team, maintaining high service standards, and ensuring client SLAs are consistently achieved. Leading, mentoring and supporting the 1st Line … adequate resource and workload balance. Driving a culture of continuous improvement and knowledge sharing. Producing regular service delivery reports and insights. Requirements of the Service Desk Team Leader: Proven experience in a Service Desk or IT support environment (MSP experience advantageous). Previous leadership, mentoring or senior support experience. Excellent communication and customer service skills. Ability to … practice and ticketing systems (Autotask, ConnectWise, etc.). A proactive, collaborative approach and genuine enthusiasm for developing others. Desirable: ITIL Foundation or Practitioner qualification Microsoft 365 Certified: Administrator Expert Experience with ISO27001 environments In return our client offers hybrid working (3 days a week in the office to collaborate with the team), free tech subscriptions, regular social events, charitable More ❯

to liberate the world from digital fraud. Our market-leading enterprise fraud and authentication platform is used by thousands of financial institutions around the world to protect millions of customer accounts and billions of transactions annually. Leveraging proven data science, including our proprietary consortium data, our customers use our risk-based, machine learning platform to deliver the highest fraud … detection rates, lowest false positive rates, and lowest customer intervention in the industry. We stop fraud, not customers. See what others can't at What you'll achieve As a Senior Data Scientist you will develop and implement machine learning models, perform advanced data analysis, and identify patterns and trends to improve the efficiency and usability of our products … and deployment. Perform data mining, exploration, and statistical analysis to uncover trends and actionable insights. Create data visualizations, reports, dashboards, and perform data audits. Leverage predictive models to optimize customer experiences and drive business outcomes. Create automated anomaly detection systems to monitor and ensure data quality and operational performance. Qualifications Bachelor's degree in Data Science, Computer Science, or More ❯

Direct-to-Consumer Marketing Business London (Hybrid) | Full-Time | Strategic Leadership Role About Us We’re a dynamic, growth-focused direct-to-consumer marketing business, known for delivering exceptional customer experiences through innovative products and bold brand storytelling. Our teams are agile, collaborative, and obsessed with understanding what makes consumers tick. The Role As Head of Product Strategy, you … product offering. You’ll work cross-functionally with Marketing, Data, Creative, and Tech to identify market opportunities, shape product roadmaps, and ensure our products deliver both commercial impact and customer delight. Are you a visionary product strategist with a passion for consumer-centric innovation? Do you thrive in fast-paced environments where data, creativity, and customer insight drive … in shaping the future of our DTC product portfolio. Key Responsibilities Develop and own the long-term product strategy aligned with business goals and consumer trends Lead market and customer insight initiatives to inform product development and positioning Collaborate with cross-functional teams to translate strategy into actionable roadmaps Evaluate product performance and iterate based on data, feedback, and More ❯

Direct-to-Consumer Marketing Business London (Hybrid) | Full-Time | Strategic Leadership Role About Us We’re a dynamic, growth-focused direct-to-consumer marketing business, known for delivering exceptional customer experiences through innovative products and bold brand storytelling. Our teams are agile, collaborative, and obsessed with understanding what makes consumers tick. The Role As Head of Product Strategy, you … product offering. You’ll work cross-functionally with Marketing, Data, Creative, and Tech to identify market opportunities, shape product roadmaps, and ensure our products deliver both commercial impact and customer delight. Are you a visionary product strategist with a passion for consumer-centric innovation? Do you thrive in fast-paced environments where data, creativity, and customer insight drive … in shaping the future of our DTC product portfolio. Key Responsibilities Develop and own the long-term product strategy aligned with business goals and consumer trends Lead market and customer insight initiatives to inform product development and positioning Collaborate with cross-functional teams to translate strategy into actionable roadmaps Evaluate product performance and iterate based on data, feedback, and More ❯

Direct-to-Consumer Marketing Business London (Hybrid) | Full-Time | Strategic Leadership Role About Us We’re a dynamic, growth-focused direct-to-consumer marketing business, known for delivering exceptional customer experiences through innovative products and bold brand storytelling. Our teams are agile, collaborative, and obsessed with understanding what makes consumers tick. The Role As Head of Product Strategy, you … product offering. You’ll work cross-functionally with Marketing, Data, Creative, and Tech to identify market opportunities, shape product roadmaps, and ensure our products deliver both commercial impact and customer delight. Are you a visionary product strategist with a passion for consumer-centric innovation? Do you thrive in fast-paced environments where data, creativity, and customer insight drive … in shaping the future of our DTC product portfolio. Key Responsibilities Develop and own the long-term product strategy aligned with business goals and consumer trends Lead market and customer insight initiatives to inform product development and positioning Collaborate with cross-functional teams to translate strategy into actionable roadmaps Evaluate product performance and iterate based on data, feedback, and More ❯

Direct-to-Consumer Marketing Business London (Hybrid) | Full-Time | Strategic Leadership Role About Us We’re a dynamic, growth-focused direct-to-consumer marketing business, known for delivering exceptional customer experiences through innovative products and bold brand storytelling. Our teams are agile, collaborative, and obsessed with understanding what makes consumers tick. The Role As Head of Product Strategy, you … product offering. You’ll work cross-functionally with Marketing, Data, Creative, and Tech to identify market opportunities, shape product roadmaps, and ensure our products deliver both commercial impact and customer delight. Are you a visionary product strategist with a passion for consumer-centric innovation? Do you thrive in fast-paced environments where data, creativity, and customer insight drive … in shaping the future of our DTC product portfolio. Key Responsibilities Develop and own the long-term product strategy aligned with business goals and consumer trends Lead market and customer insight initiatives to inform product development and positioning Collaborate with cross-functional teams to translate strategy into actionable roadmaps Evaluate product performance and iterate based on data, feedback, and More ❯

Direct-to-Consumer Marketing Business London (Hybrid) | Full-Time | Strategic Leadership Role About Us We’re a dynamic, growth-focused direct-to-consumer marketing business, known for delivering exceptional customer experiences through innovative products and bold brand storytelling. Our teams are agile, collaborative, and obsessed with understanding what makes consumers tick. The Role As Head of Product Strategy, you … product offering. You’ll work cross-functionally with Marketing, Data, Creative, and Tech to identify market opportunities, shape product roadmaps, and ensure our products deliver both commercial impact and customer delight. Are you a visionary product strategist with a passion for consumer-centric innovation? Do you thrive in fast-paced environments where data, creativity, and customer insight drive … in shaping the future of our DTC product portfolio. Key Responsibilities Develop and own the long-term product strategy aligned with business goals and consumer trends Lead market and customer insight initiatives to inform product development and positioning Collaborate with cross-functional teams to translate strategy into actionable roadmaps Evaluate product performance and iterate based on data, feedback, and More ❯

a significant data or analytics component, presenting the results to relevant stakeholders. Understand and support different stakeholder data requirements. Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Essentials: Experience in analysing problems to identify root causes, assess associated impacts and driving effective solutions Exposure & understanding of SQL/other programming languages and familiarity … with Excel/GSheets Communication/storytelling skills - ability to translate your analysis to all levels of stakeholders Nice to have: Experience as an analyst; handling large datasets and conducting technical analysis. Experience using and building data visualisation tools. Experience in a logistics environment. About You We're looking for someone of graduate caliber, either through formal … education or demonstrable experience, to join our team. You'll have A can-do attitude and a genuine desire to learn and grow. High levels of enthusiasm and self-drive are essential, An ability to self-manage effectively. Strong time management skills Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization More ❯

a significant data or analytics component, presenting the results to relevant stakeholders. Understand and support different stakeholder data requirements. Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Essentials: Experience in analysing problems to identify root causes, assess associated impacts and driving effective solutions Exposure & understanding of SQL/other programming languages and familiarity … with Excel/GSheets Communication/storytelling skills - ability to translate your analysis to all levels of stakeholders Nice to have: Experience as an analyst; handling large datasets and conducting technical analysis. Experience using and building data visualisation tools. Experience in a logistics environment. About You We're looking for someone of graduate caliber, either through formal … education or demonstrable experience, to join our team. You'll have A can-do attitude and a genuine desire to learn and grow. High levels of enthusiasm and self-drive are essential, An ability to self-manage effectively. Strong time management skills Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization More ❯

a significant data or analytics component, presenting the results to relevant stakeholders. Understand and support different stakeholder data requirements. Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Essentials: Experience in analysing problems to identify root causes, assess associated impacts and driving effective solutions Exposure & understanding of SQL/other programming languages and familiarity … with Excel/GSheets Communication/storytelling skills - ability to translate your analysis to all levels of stakeholders Nice to have: Experience as an analyst; handling large datasets and conducting technical analysis. Experience using and building data visualisation tools. Experience in a logistics environment. About You We're looking for someone of graduate caliber, either through formal … education or demonstrable experience, to join our team. You'll have A can-do attitude and a genuine desire to learn and grow. High levels of enthusiasm and self-drive are essential, An ability to self-manage effectively. Strong time management skills Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization More ❯

a significant data or analytics component, presenting the results to relevant stakeholders. Understand and support different stakeholder data requirements. Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Essentials: Experience in analysing problems to identify root causes, assess associated impacts and driving effective solutions Exposure & understanding of SQL/other programming languages and familiarity … with Excel/GSheets Communication/storytelling skills - ability to translate your analysis to all levels of stakeholders Nice to have: Experience as an analyst; handling large datasets and conducting technical analysis. Experience using and building data visualisation tools. Experience in a logistics environment. About You We're looking for someone of graduate caliber, either through formal … education or demonstrable experience, to join our team. You'll have A can-do attitude and a genuine desire to learn and grow. High levels of enthusiasm and self-drive are essential, An ability to self-manage effectively. Strong time management skills Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization More ❯

worldwide. As we scale rapidly across markets, we're building a culture of excellence, impact, and enablement. We believe in empowering our go-to-market teams to deliver extraordinary customer experiences-and that starts with world-class enablement. Position Overview We are seeking a dynamic and experienced Director, Global Enablement to lead the enablement strategy across our entire customer … and support. This is a senior leadership position responsible for architecting and driving a comprehensive, cohesive enablement strategy that supports high performance and operational excellence for our Sales, Implementation, Customer Success, and Support teams. This role will oversee a global team of Enablement Managers, build and manage metrics to measure success, and ensure effective delivery of programs that drive … adoption, capability, and consistency across all customer-facing functions. Key Responsibilities Define and execute the global enablement strategy in alignment with company priorities and revenue goals. Partner cross-functionally with Sales, Implementation, CS, Support, Product Marketing, and RevOps to identify skill gaps, tooling needs, and process improvements. Own the end-to-end enablement roadmap across onboarding, continuous learning, product More ❯

serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their … teams to translate requirements into data science solutions. Communicate complex technical concepts to non technical stakeholders with clarity and impact. Support go to market efforts with technical insights and customer facing engagements. SKILLS Advanced degree (PhD or MSc) in Computer Science, Data Science, Statistics, or related field. Experience with AI governance, model explainability, and regulatory compliance. Familiarity with … composable banking platforms and financial services data. Experience working in agile, cross functional teams in a global, matrixed environment. Leadership & Culture Fit We're looking for a collaborative, impact driven leader who thrives in ambiguity and inspires teams to push the boundaries of what's possible with AI in banking. VALUES Care about partnering with product, engineering, design and More ❯

the company’s IT strategy in alignment with business goals and objectives. Drive the digital transformation of the organization, identifying new technologies and systems that enhance operational efficiency and customer experience. Provide strategic direction on IT investments, ensuring that technology initiatives deliver measurable business value. IT Infrastructure & Operations: Oversee the management and maintenance of all IT infrastructure, including servers … new tools and technologies that enhance business performance and competitive advantage. Foster a culture of innovation within the IT team, encouraging creative problem-solving and continuous learning. Qualifications, Knowledge, Experience and Skills: Qualifications Bachelor’s degree. Professional qualification in Computer Science or equivalent. Key Competencies IT Strategy & Digital Transformation. Leadership & Team Development. Cybersecurity & Risk Management. Project Management & Systems Integration. … Budgeting & Financial Acumen. Innovation & Continuous Improvement. Experience & knowledge Deep understanding of system architectures, infrastructure, software, and hardware. Proven track record of managing teams. Proven track record managing high-profile, cross-functional initiatives. Strong experience in project management and internal communications that engage diverse stakeholders. Demonstrated ownership of initiatives, with a collaborative approach to achieving organisational goals. Hands-on More ❯

fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We're looking for Applied Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. … them on adoption patterns and paths to production Help customers optimize their solutions through approaches such as model selection, training or tuning, right-sizing, distillation, and hardware optimization Provide customer and market feedback to product and engineering teams to help define product direction BASIC QUALIFICATIONS PhD degree in computer science, engineering, mathematics, operations research, or in a highly quantitative … field plus 5 years of relevant experience, or Master's degree plus 10 years of relevant work experience 5+ years of hands on experience with Python to build, train, and evaluate models 5+ years of experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high More ❯

to define requirements and translate them into actionable data solutions. Ensure data accuracy, integrity, and consistency across all reporting systems. Support data-driven initiatives that improve efficiency, performance, and customer experience. What we're looking for: Proficient in Microsoft Excel, Power BI, SQL, and other analytical tools. Strong analytical and problem-solving skills with high attention to detail. Ability … to work with large datasets, identify trends, and produce actionable insights. Strong time management and organisation skills. Experience in data analysis, preferably within financial service or B2B sectors. Curious, proactive, and ambitious, with a desire to grow and develop. Commitment to professional development and upskilling. Commitment to pursuing professional development; with support in achieving a CII Qualification. Salary & Benefits More ❯

to define requirements and translate them into actionable data solutions. Ensure data accuracy, integrity, and consistency across all reporting systems. Support data-driven initiatives that improve efficiency, performance, and customer experience. What we're looking for: Proficient in Microsoft Excel, Power BI, SQL, and other analytical tools. Strong analytical and problem-solving skills with high attention to detail. Ability … to work with large datasets, identify trends, and produce actionable insights. Strong time management and organisation skills. Onsite working daily so ideally located within a local commute. Experience in data analysis, preferably within financial service or B2B sectors. Curious, proactive, and ambitious, with a desire to grow and develop. Commitment to professional development and upskilling. Commitment to pursuing professional More ❯

wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies - in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences - to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … Privacy policy here Job Applicant Privacy Policy ()Our Perks and Benefits:Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learningupskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive More ❯

senior levels. Industry Focus: Play a leading role in highly visible deals and projects, with an emphasis on industries such as Financial Services where planning transformation is mission-critical. Customer Discovery at depth: Build trusted relationships with executive stakeholders to uncover business goals, challenges, and limitations with their current planning approach and solutions. Executive Workshops: Lead high-impact workshops … with C-level and senior executive audiences to refine and validate Pigment's proposed solution. Set a Customer Planning Vision: Evolve and influence customers' long-term planning strategies beyond their current state, developing a solution hypothesis supported by compelling proof-points from our customer success stories. Product Demonstrations: Master Pigment's advanced product capabilities and deliver tailored, differentiated … Estimation: Own the design, scoping, and estimation of software solutions and professional services for large-scale, strategic prospects and customers. Cross-functional Collaboration: Partner closely with Product, Marketing, and Customer Success to align on prospect needs and influence improvements in product, processes, and customer experiences. Who you are Deep knowledge of the EPM space with advanced modeling experience More ❯

First Point Group has an exciting director level opportunity for a Director of Training & Quality Assurance with Fixed and/or 4G/5G Mobile Wireless Field Services Telecoms experience within the Senior Leadership Team of an international telecoms company. This is a truly exciting opportunity for an experienced Training & Quality Professional to have full ownership and accountability of … a brand-new training and assurance function overseeing 300+ employees. The successful candidate must have proven experience in leading quality assurance functions, a strong background in developing and implementing training programmes across Fixed Line and/or 4G/5G Field Services, and demonstrated success driving operational excellence within telecoms or digital infrastructure environments. On offer is 100% remote … get the chance for occasional international travel. PLEASE NOTE sponsorship cannot be provided. Candidates must live in the UK with valid rights to work. Role Overview This is a customer-facing leadership position with accountability for promoting operational excellence across the business. The role involves close collaboration with Sales and Operational Teams to develop quality and training programmes, processes More ❯