901 to 925 of 1,970 Customer Experience Jobs in England

hand with key stakeholders to shape strategies that fuel sustainable growth. Your day-to-day responsibilities will see you evaluating new investment opportunities in brand development, platform enhancements, and customer experience innovations. Partner with Technology and Marketing teams to develop long-term strategies that drive digital growth across eCommerce and retail technology channels. Evaluate digital pricing structures, promotional … on technology investments. Provide financial input into brand development and digital roadmap planning, ensuring all initiatives are grounded in commercial reality. Maintain comprehensive insight into trading performance by analysing customer behaviour analytics, channel metrics, and shifts in the competitive landscape. Influence strategic decisions by delivering compelling commercial insights that align with evolving technology trends and customer needs. Build More ❯

thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops. END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our … stores in Newcastle, Glasgow, Manchester, London and Milan. At END., we're rethinking retail. 2025 is a pivotal year for us, with major initiatives underway to elevate our omnichannel customer experience. We're looking for a proactive, commercially minded Product Manager who understands modern retail and can help us connect with customers, maximise business value, and deliver seamless digital … journeys. Join us to shape the future of fashion retail. What you'll be doing: Key responsibilities Own product discovery across web and mobile app, identifying opportunities that drive customer and business value. Collaborate with the Head of Digital Experience to shape and deliver the product roadmap. Understand and communicate customer needs and business goals across teams. More ❯

Title: Ecom and Digital Executive This is a part-time position. Reporting to: Creative Directors Candidate Profile: At least 5 years of relevant ecommerce trading management experience within a fashion retail business, ideally with Shopify+. Must be well-versed in end-to-end online trading operations, including marketing, with a holistic view on driving growth in a multi-channel … retail environment. Experience with high-profile DTC Luxury RTW brands and a proven track record in ecommerce success are preferred. A creative eye, brand alignment understanding, and experience working with web analytics and project management are essential. Ability to work across multiple departments, organized, detail-oriented, with strong communication skills and a proactive attitude. Core Skills: Experience … with production teams for product launches, loading new season products onto Shopify+. Implement SEO best practices for new content and plan website promotions with business heads. Enhance the D2C customer experience, aiming to exceed expectations. Develop competitor benchmark reports and propose website evolutions. Manage email/CRM campaigns to attract and retain customers and identify new engagement opportunities. More ❯

Manager - BPO Outsourced Managed Services Global Blue Chip Household Name £70,000 - £80,000 + Bonus & Strong Wider Package West London (Hybrid) Are you a seasoned procurement leader with experience in outsourced services, BPO, or complex third-party delivery models? This is a high-impact opportunity to join a world-class, globally recognised brand, leading strategic procurement across one … of the most business-critical and customer-facing areas: outsourced contact centres and managed service providers. As Senior Procurement Manager, you'll take ownership of a significant multi-million-pound global spend across onshore, nearshore and offshore customer operations. These third-party partnerships are central to the business's award-winning customer experience, and you'll … play a lead role in optimising their commercial, operational, and strategic performance. Partnering with senior stakeholders across Procurement, Commercial, Customer Service, and Technology, you'll drive supplier strategy, lead major contract negotiations, and play a key role in transforming the company's outsourced operating model. It's a rare opportunity to operate at a high strategic level while staying More ❯

scaling the end-to-end implementation of this market-leading solution. Finova Apprivo 2 is a powerful, configurable digital banking engine designed to support lending, deposits, onboarding, and full customer lifecycle management—ideal for institutions aiming to modernise their core operations. This is a strategic opportunity to take full ownership of one of the most important technology initiatives within … of your role will be building and mentoring high-performing engineering teams, fostering a culture of agility, accountability, and innovation. This role requires someone with deep technical and leadership experience in financial services, particularly with complex software delivery. A solid understanding of Finova/Apprivo 2 or similar core banking platforms is essential, along with expertise in financial product … and mentor multidisciplinary engineering teams across software, QA, platform, and data engineering. Promote best practices in software development, security, and risk governance. Candidate Profile 8+ years of engineering leadership experience, ideally in financial services or banking environments. Proven track record of successfully delivering large Finova/Apprivo 2 implementations or similar platforms. Deep understanding of cloud-native architecture, CI More ❯

Job ID: Amazon EU SARL (UK Branch) - D67 Amazon Transportation Services (ATS) is a rapidly growing, global operation unit, which significantly impacts the customer experience. Within ATS, Amazon Freight Partner is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive and customized learning, ability to hire from their local communities, and … the way we operate. We are actively seeking a data and technology driven innovator, problem solver, comfortable solving ambiguous problems and focused on delighting our customers. You must have experience and be comfortable working with teams across all levels of the organization on a global scale. Key job responsibilities As Sr. Product Manager you will: •Design, implement and monitor … people are our priority, and we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably. BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a More ❯

Job ID: Amazon EU SARL (UK Branch) - D67 Amazon Transportation Services (ATS) is a rapidly growing, global operation unit, which significantly impacts the customer experience. Within ATS, Amazon Freight Partner is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive and customized learning, ability to hire from their local communities, and … the way we operate. We are actively seeking a data and technology driven innovator, problem solver, comfortable solving ambiguous problems and focused on delighting our customers. You must have experience and be comfortable working with teams across all levels of the organization on a global scale. Key job responsibilities As Sr. Product Manager you will: •Design, implement and monitor … people are our priority, and we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably. BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a More ❯

a highly critical service in c ollaboration with client operations and security teams to ensure service remains optimised for performance and compliance MAIN DUTIES AND RESPONSIBILITIES Implement and manage customer-requestedintegrations Embed security practices throughout the softwaredevelopment lifecycle Monitor and log application and infrastructurehealth, troubleshooting and optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance … Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform root cause analysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate with teams for requirement gatheringand documentation Foster automation, orchestration, and ContinuousIntegration and Deployment (CI …/CD) best practices Promote a problem-solving mindset and a strongteam-oriented approach Strong teamwork and collaboration skills Experience with Test is essential TECHNICAL SKILLS Essential Infrastructure as Code (IaC): Experience with IaC tools like Terraform Automation and Scripting: Proficiency in scripting languages for automation tasks. Strong experience with Python and/orJava preferred. CI/ More ❯

company in the world. We're building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we're always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of … We believe the perfect candidate isn't interested in just what we're building right now, but wants to understand where we're going and how it impacts the customer to ensure everything we create moves us closer to our goal: delivering the best customer experience. The ideal candidate will have: Min of 8+ years work experience Strong communication skills (both written and verbal) Extensive experience with Java and Spring/SpringBoot Extensive experience with reactive programming (Spring Reactive) A deep understanding of AWS Cloud technologies and how to create scalable multi-region applications Experience with the following technologies: o AWS Serverless and serverless-supported languages o DB (ex, Postgresql, CocroachDB) o Streaming More ❯

+ Field-Based (North of England) Salary: Up to 32,000 + Bonus (OTE 40,000 P/A) Role Type: Permanent Are you a budding sales-person with experience or background in telesales, customer service, or a sales support team? Stafflex have a great opportunity for you to get out on the road and sell directly to … to offer advice, demonstrate products, and maintain ongoing contact Proactively identify and follow up on new business opportunities Work closely with internal support team to ensure consistent and seamless customer experience Occasional assistance with delivery or setting up of bulk/heavy equipment Keep accurate notes on activity, sales progress and client needs Key Requirements of the Role … Sales experience (either office-based or previous field experience) Confidence, curiosity and a great attitude towards learning and development Someone who enjoys talking to people, building relationships and getting stuck in Professional appearance and approach Ability to manage your own time and territory effectively UK driving license and willingness to travel extensively across the North Must live within More ❯

improvement. Present findings and recommendations to senior leadership. Process Improvement Identify inefficiencies and recommend system enhancements to improve workflows. Work with cross-functional teams to implement improvements that enhance customer experience and operational efficiency. Stay informed on industry trends and emerging retail technologies. Manage vendor relationships to ensure service quality and cost-effectiveness. Building and maintaining relationships with … support and conduct evaluations. Attend industry conferences and training sessions to stay updated on best practices. The successful candidate Attention to detail with a mentality of stores as their customer Builds strong & effective relationships with a wide variety of stakeholders Strong communication skills (written, verbal and interpersonal) Inquisitive and able to quickly grasp and understand the needs of stakeholders … team player Proactive and shows initiative while carrying out tasks, always challenges the status quo Demonstrates accountability to deliver within role and drive the right results Technical/Specific experience Intermediate to advanced skills in Microsoft 365 - Excel, PowerPoint, Word, Power BI etc Experience with POS systems and retail technology solutions. Familiarity with inventory management, supply chain logistics More ❯

We're an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that's efficient, user-friendly, and solves problems … DevOps mentality - meaning that you don't want to chuck code over the fence, and you are keen to be involved right through to delivering the code to the customer A desire to build up and see others succeed, rather than wanting to be the Hero We believe every engineer should have a fundamental understanding of development, infrastructure, and … consultants and provide a healthy self-development budget you can use to grow in the areas mentioned below, or any other of your choosing! The must haves: Fundamental coding experience in Java plus more than one widely used language type i.e. Python, C#, TypeScript etc Experience working at a Technical Lead level Plus at least one of these More ❯

Hours: Monday-Friday, 8am-5pm Type: Full-time, Permanent Are you passionate about building community and delivering exceptional service with personality? Do you have professional barista experience and thrive in a role where no two days are the same? I am seeking a Community Experience Manager for a flexible workspace in West London home to a buzzing ecosystem … of creative and growing businesses. This is your opportunity to take the lead on delivering a seamless, service-driven experience, blending front-of-house operations with high-end coffee culture. About the Role This isn't just a community manager job - it's a hybrid role with real impact. You'll own the daily rhythm of the workspace and … workspace availability and pricing Coordinate with the Sales Manager to support occupancy and revenue goals Support occupier onboarding and be proactive in maintaining long-term satisfaction Front of House & Customer Experience Deliver a welcoming, professional, and friendly reception experience Ensure the front-of-house is always presentable, inviting, and brand-aligned Build strong relationships with the businesses More ❯

we've got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes … and outcomes. Coordinate across internal platforms (e.g., Local, vintrace) and third parties to align workflows and integrations. Facilitate training, documentation, and change adoption activities for go-live readiness. Qualifications & Experience Bachelor's or Master's degree in Business, Information Systems, Supply Chain, or related field 7+ years' experience managing multiple successful end to end ERP delivery or complex … system integration projects Direct experience with Sage X3 or other comparable ERP platforms is highly desirable Project management certification (e.g., PMP, PRINCE2, Agile) required Familiarity with 3PL and freight data integration, supply chain operations, and data reconciliation processes Excellent leadership, communication, and problem-solving skills You are: An experienced ERP project leader who has successfully delivered end-to-end More ❯

we've got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes … and outcomes. Coordinate across internal platforms (e.g., Local, vintrace) and third parties to align workflows and integrations. Facilitate training, documentation, and change adoption activities for go-live readiness. Qualifications & Experience Bachelor's or Master's degree in Business, Information Systems, Supply Chain, or related field 7+ years' experience managing multiple successful end to end ERP delivery or complex … system integration projects Direct experience with Sage X3 or other comparable ERP platforms is highly desirable Project management certification (e.g., PMP, PRINCE2, Agile) required Familiarity with 3PL and freight data integration, supply chain operations, and data reconciliation processes Excellent leadership, communication, and problem-solving skills You are: An experienced ERP project leader who has successfully delivered end-to-end More ❯

world of Information Technology & Telecommunications? Our client is on the lookout for a dedicated and enthusiastic Service Desk Analyst to join their growing team! If you're passionate about customer service and thrive in a fast-paced environment, this is the opportunity for you! Why Join Us? Be Part of Something Big : As our client expands, you'll play … a crucial role in delivering exceptional service that reflects the company's values. Supportive Culture : Work with hard-working and customer-focused individuals who are committed to excellence. Perks Galore : Enjoy wellbeing support, employee discounts, and a friendly, professional atmosphere that values your contributions. Key Responsibilities: Create Positive Experiences : Present a professional image of the company, ensuring customers enjoy … a seamless journey. Clear Communication : Be transparent in all interactions, helping customers understand their situations. Policy Adherence : Follow all policies and procedures to ensure compliant and effective outcomes. Enhance Customer Experience : Challenge existing processes to improve service quality continually. Vulnerable Customer Support : Manage sensitive incidents with empathy and appropriate action. Complaint Resolution : Identify, record, and resolve complaints More ❯

Producing high-quality technical documentation for operational teams. Coaching and mentoring technical team members to enhance capability. Working within cloud environments (AWS, Azure, GCP) for automation and infrastructure management. Experience with monitoring and observability tools (Prometheus, Grafana, ELK/EFK stacks). Integration of automation platforms with ticketing systems (ServiceNow, Jira). Experience in disaster recovery automation and … open-source automation projects Puppet – advanced expertise in module development, platform maintenance, and secure deployment strategies. Ansible – strong proficiency in configuration management and infrastructure automation. SaltStack – advanced hands-on experience in remote execution, orchestration, and config management. Oracle Linux Automation Manager (OLAM) – working knowledge of orchestration and deployment integrations. Linux and Windows Administration – strong command-line and system management … our customers in the years to come. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Although these roles are listed as full-time, if you’re a job share partnership, work More ❯

Producing high-quality technical documentation for operational teams. Coaching and mentoring technical team members to enhance capability. Working within cloud environments (AWS, Azure, GCP) for automation and infrastructure management. Experience with monitoring and observability tools (Prometheus, Grafana, ELK/EFK stacks). Integration of automation platforms with ticketing systems (ServiceNow, Jira). Experience in disaster recovery automation and … open-source automation projects Puppet – advanced expertise in module development, platform maintenance, and secure deployment strategies. Ansible – strong proficiency in configuration management and infrastructure automation. SaltStack – advanced hands-on experience in remote execution, orchestration, and config management. Oracle Linux Automation Manager (OLAM) – working knowledge of orchestration and deployment integrations. Linux and Windows Administration – strong command-line and system management … our customers in the years to come. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Although these roles are listed as full-time, if you’re a job share partnership, work More ❯

initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making. We are on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time and frustration. Or as we say it, Make Simple. We will delight our customers - making the customer experience simpler … feature and clean sets, and modelling using Machine Learning. You'll develop and deploy machine learning models that power real-world decisions - from underwriting to fraud detection to optimise customer conversion. This is an end-to-end role: data wrangling, model development, evaluation, and performance monitoring. As a Data Scientist, you'll play a key role in the end … agile, innovative team, developing cutting-edge solutions that are transforming the world of credit risk. Your work will have a real-world impact, driving smarter decisions and enhancing our customer experience. Key responsibilities: Lead your own projects, across the end-to-end lifecycle of model development Compose the necessary datasets in order to tackle the task at hand Pre More ❯

growth of our Direct-to-Consumer (DTC) business. You'll work closely with internal teams, external agencies and senior stakeholders to keep our website trading smoothly, ensure best practice customer experience, and deliver against commercial targets. Strong analytical skills, attention to detail, and confidence working with data and Excel are essential, alongside the ability to plan, organise and … product merchandising, pricing and content in line with the marketing calendar and brand priorities. Analyse product performance, website traffic and conversion data to identify opportunities. Proactively review site UX, customer journeys and navigation, suggesting improvements to drive sales and reduce friction. Support website integrations and functionality with ERP systems. Collaborate with Finance and Planning teams on sales forecasting and … Lead weekly trade reporting and contribute to trading meetings with clear insights and actions. Ensure website processes and trading best practices are consistently followed across teams. Highly organised, with experience managing complex eCommerce activity across teams. Strong commercial mindset with excellent analytical and Excel skills. Confident interpreting website data to spot trading patterns and recommend actions. Clear and collaborative More ❯

Southampton (Hybrid) The Company This company is a purpose-led fintech in the consumer lending sector, helping people take control of their finances. With a focus on innovation and customer experience, they offer a dynamic work environment and opportunities for professional growth. The Role The Compliance Analyst role involves supporting the delivery of compliance monitoring, horizon scanning, operational … Maintain and update the operational risk register Provide day-to-day compliance guidance to teams across the business Collaborate on projects, policy reviews, and training initiatives Required knowledge and experience for the Compliance Analyst role: 1-3 years' experience in compliance, risk, or regulatory environments Strong organisational and analytical skills Excellent attention to detail and communication skills Proficiency More ❯

supporting our team. See our commitments here . The StoreManager Mission: As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your … team, with growth always at the forefront. How you'll drive success: You and your team will deliver exceptional customer experience through our 3 experiential retail pillars - Community & Connection, Memorable Moments, and Inspiration & Innovative - to ensure the customer is at the heart of all decisions You'll build brand loyalty by promoting our CRM scheme, hosting events … way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction You'll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business More ❯

a simple, flexible and scalable platform. How will you add value to the OpenPayd journey? Working in a dynamic, fast-paced environment with industry-leading colleagues who have the customer experience at the forefront of their daily activities Delivering training within the department and mentoring 1st and 2nd line staff as well as new starters Conducting quality assurance … suspicious activity Working closely with the tech teams to automate the onboarding process The ideal candidate will have the following: An expert in Compliance with a comprehensive knowledge and experience within Financial Services Compliance with min of 5 AML experience In-depth knowledge of AML, CTF, and Financial Services regulations, as well as industry best practices for robust … AML Frameworks Background in CDD and ongoing assurance of complex client types and corporate structures Proven experience in the UK/EU regulated financial services sector - preferably within a fintech, challenger bank, correspondent banking, or consultancy firm. Experience working with Digital Asset service providers is beneficial The ability to self-manage, organise competing priorities effectively and meet deadlines More ❯

will have the unique opportunity to test a wide range of mobile devices and our proprietary IoT solutions in a state-of-the-art lab environment. This hands-on experience in a real-world setting will provide you with invaluable insights into product performance under diverse conditions, allowing you to contribute to our product vision and the development of … scalable solutions. Your contributions will be essential as we strive to deliver seamless customer experiences through our mobile apps and connected devices. You will collaborate closely with cross-functional teams, including developers, product managers, and operations, to identify and resolve issues, as well as to build and maintain a robust test environment that helps us deliver packages reliably to … guide drivers to deliver packages at the right place, right time, to the right person. Above all, your applications will be deployed in scale to help Amazon delivery exceed customer expectations. BASIC QUALIFICATIONS • Master's or Bachelor's degree in Computer Science, Engineering, or a related field or relevant work experience • Experience in quality assurance testing, preferably More ❯

Product Manager, Rapid Local Fulfillment Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, an experienced and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. Rapid Local Fulfillment is a program that aims to provide customers with … the program, enabling thousands of sellers across the country with sub-same-day-speeds. You will develop and manage tools to help 3P hyperlocal carrier onboarding and create rich customer experiences that unlock the full potential of the program. In this role, you will be responsible for developing a well-articulated product strategy for Rapid Local Fulfillment. You will … scale both technically and operationally and enable product innovation. You will manage evolving and complex demands, including multiple projects with dependencies on other internal teams. You will draw on customer and seller feedback, usage and operational data, and your experience leading technology businesses to set and deliver on ambitious goals for adoption, feature delivery and revenue/growth. More ❯