Wigan, Greater Manchester, North West, United Kingdom
Arrow XL Ltd
shift allowance In addition, you will also get these great benefits: Annual Leave Entitlement 31 days entitlement (including statutory bank holidays) which increases with service! Holiday Buy Scheme Buy up to 5 additional days Enhanced Pension Plan ArrowXL company contributions matching up to 6% Life Insurance Company funded 2x … basic salary life cover from day one Enhanced maternity, paternity, adoption and shared parental leave Long Service Awards Awarded for every 5 years service Employee of the Month Incentives Local winners across the country plus an overall winner chosen by the CEO Progression and Development Opportunities Investment into … team of hardworking delivery drivers, you will hold responsibility for the smooth operation of our Transport Function, ensuring our customers receive the best quality service always! So, what are you waiting for? Apply now! Please be aware that all roles at ArrowXL are subject to a mandatory criminal record More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Business Consultants Group
Provide regular updates to the IT Manager on system status and projects. Follow ITIL-based processes for incident management, problem management, change management, and service level management. Contribute to the development and improvement of IT policies, procedures, and standards. Keep up to date with new and emerging technologies and … technical and non-technical stakeholders. Strong problem-solving skills and attention to detail. Experience with ITIL-based incident management, problem management, change management, and service level management - certification desirable. Excellent customerservice and communication skills, both written and verbal. Ability to work under pressure, multitask, and prioritise … workloads. Willingness to travel internationally to service our global offices. IT Systems Administrator, the benefits A collaborative culture of continuous learning to aid progression. 25 days of annual leave plus bank holidays. Pension Scheme. Wellness days. Birthday off after one year length of service. Creative spacious offices with breakout More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Commercial
via telephone or email. You will be responsible for monitoring and responding to tickets in the unassigned queue of our Helpdesk system within the Service Level Agreements. You will also provide support and administration for a variety of technologies. Your responsibilities as a 1st Line Engineer will be: Provide … support to clients via phone, email and remote sessions as part of a shift rotation Maintain 1st line support tickets correctly and keep the customer updated with progress every day Monitor 1st line support ticket queue ensuring incidents are actioned before SLA Develop existing customer relationships and build … skillset About you Proven experience of supporting existing desktop/server infrastructures and must have experience of working in a busy helpdesk environment. Exceptional customerservice and communication skills (both written and verbal) Fault analysis, management and prioritisation skills are required to ensure all issues are resolved based More ❯
Eastleigh, Hampshire, United Kingdom Hybrid / WFH Options
OKA Direct Ltd
with family and friends. British-born, today we have 13 stores across the UK, an established Interior Design and Trade business, a mail-order service and a thriving website. We are currently looking to recruit a full-time Power Bi and SQL Reporting Admin to support our Technology Team … BI features, SQL best practices, and BI trends to ensure the team is leveraging the most efficient tools and techniques.: OUR VALUES • Put the Customer First - provides exceptional internal and external customerservice at all touchpoints • Be In It Together - approachable, personable, committed to shared success • Think … attention to detail and commitment to data accuracy and integrity. TECHNICAL SKILLS • Advanced proficiency in Power BI (Power Query, DAX, Data Modeling, Power BI Service). • Expertise in SQL Server and other relational databases (MS SQL, MySQL, etc.). • Strong understanding of data warehousing concepts. • Proficiency in Excel for More ❯
Security Service & Maintenance Engineer Locations - Oxford, Berkshire, Hertfordshire, London, Kent, Surrey, Hampshire, Buckinghamshire (Multiple roles available) Salary - £35,000 - £40,000 (depending on your systems experience) Job Type - Full time Summary - Peopleforce Recruitment are delighted to be supporting the expansion of an established independent electronic security specialist who specialise … in the installation, integration, design, service, support and maintenance of CCTV, Access Control and Intruder Alarm systems. This business has been delivering exceptional experience to it's customers since 2000 and are looking to expand their teams across the South East due to a high demand in work and … They host a variety of engaging company events, including lively summer parties and more, fostering a strong sense of community and camaraderie. Key Responsibilities Service, maintain, and repair security systems including CCTV, Access Control, and Intruder Alarms. Conduct routine maintenance and emergency call-outs as scheduled. Diagnose and rectify More ❯
reading & writing in "French" Some prior Admin experience is beneficial but not essential, full training is provided. 1 year + Finance/Business/CustomerService/Education related administration skills. Familiarity with Microsoft Excel and handling sensitive/confidential data is preferred. Detail orientated, resilient, organised, flexible … we offer at TRG? Clear career progression to senior/leadership levels based on personal performance Holidays: 25 increasing to 27 days (3 years’ service) & 30 days (5 years’ service) + UK bank holidays +10 days 'Work From Anywhere' + Birthday + Volunteering paid days off ‘Family Matters … enhanced Maternity/Paternity Leave/Loss support) Discounted travel pass 'Corporate Pop Card' (+1 year of’ service) Perkbox discounts at your local retail/hospitality establishments Online wellness/workout classes, discounted gym membership Festive Company Closure break between Xmas to New Year EAP (phone counselling, Legal/ More ❯
Sr. Lead-Service Delivery, Global Foreign Exchange (FX) page is loaded Sr. Lead-Service Delivery, Global Foreign Exchange (FX) Apply locations London, United Kingdom time type Full time posted on Posted 4 Days Ago job requisition id R141958 About Northern Trust: Northern Trust, a Fortune 500 company, is … provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients … after office hours including weekend to support High and Critical production issue. Actively contributing to the supportability of the applications as well as continuous service improvement projects. Developing an understanding of NT's systems and products utilizing reference materials and support procedures. Presenting IT in a professional manner, exhibit More ❯
The VP Sales Europe is responsible for achieving sales and revenue targets from a defined set of customer accounts across multiple territories and markets, specifically Hyperscalers, Data Centres, Media & Broadcast, and Content. Taking responsibility for some of the highest revenue-generating accounts at euNetworks, you will be a key … ensure its integration within the wider euNetworks corporate strategy, driving revenue for all products and services across all sales verticals and territories within your customer remit. Analyze market trends, customer needs, and the competitive landscape to drive data-driven decision-making. Collaborate with the Infrastructure investment and product … and Operations teams to engage with customers at CxO level and provide strategic input. Leverage the euNetworks brand to build a reputation for excellent customerservice and develop enduring customer relationships. What do we want from you? Significant sales leadership experience in enterprise cloud, content management, SaaS More ❯
The VP Sales Europe is responsible for achieving sales and revenue targets from a defined set of customer accounts across multiple territories and markets, specifically Hyperscalers, Data Centres, Media & Broadcast, and Content. Taking responsibility for some of the highest revenue-generating accounts at euNetworks, you will be a key … ensure its integration within the wider euNetworks corporate strategy, driving revenue for all products and services across all sales verticals and territories within your customer remit. Analyze market trends, customer needs, and the competitive landscape to drive data-driven decision-making. Collaborate with the Infrastructure investment and product … and Operations teams to engage with customers at CxO level and provide strategic input. Leverage the euNetworks brand to build a reputation for excellent customerservice and develop enduring customer relationships. What do we want from you? Significant sales leadership experience in enterprise cloud, content management, SaaS More ❯
Renault, Suzuki, and Dacia, with branches across London, The Thames Valley, The Home Counties, The West Midlands, and Greater Manchester. Our professional sales and service teams strive to deliver the best possible service in the purchase and maintenance of new and used cars, aiming for complete customer … a single-location dealership into a well-regarded automotive group within the UK market. This growth has been driven by a strong commitment to customerservice, operational excellence, and a business culture rooted in professionalism, transparency, and long-term value creation. Brayleys is now part of the AW … opportunities. This drive and vision reinforce our passion and determination to offer our valued customers the widest choice, highest quality cars, and the best customer service. Our customers are at the heart of everything we do. "It's our policy to treat every visitor to Brayleys as a welcomed More ❯
ensuring that all digital activations are delivered and you will work to identify and implement opportunities to drive sales, analysing all aspects of the customer conversion funnel to maximise conversion, alongside continuous optimisation of the customer journey. Please note this role is 4 days a week in the … and Loyalty, and provide day to day support for digital marketing agencies and CRO teams on plans and deliverables Maintain regular communication with the CustomerService Lead and cross-functional teams in order to continuously improve the customer experience across all direct touchpoints with the brand Liaise … are being delivered The successful candidate will have the following; Proven experience in a similar eCommerce role, with Beauty experience desirable Passion for the customer and all elements of customer experience Strong commercial acumen, but with a creative eye to ensure the website is as visually appealing as More ❯
within the named accounts and partners. Responsibilities: Exceed revenue quota goals on a monthly, quarterly, and yearly basis. Demonstrate the ability to address each customer's and partner's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs … Understand and communicate all product and technological strategies employed by competitive and complimentary organizations in the SailPoint market space. Maintain the highest level of customer and partner satisfaction within the accounts in your territory. Maintain a positive, professional 'total customerservice' attitude and demonstrate the company's … business and technical levels of a client's organization from their CEO to a Systems Administrator. Utilize all channel management and reporting tools. Skills: Customer Focus: Act in ways that demonstrate customer focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations More ❯
within the named accounts and partners. Responsibilities: Exceed revenue quota goals on a monthly, quarterly, and yearly basis. Demonstrate the ability to address each customer's and partner's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs … Understand and communicate all product and technological strategies employed by competitive and complimentary organizations in the SailPoint market space. Maintain the highest level of customer and partner satisfaction within the accounts in your territory. Maintain a positive, professional 'total customerservice' attitude and demonstrate the company's … business and technical levels of a client's organization from their CEO to a Systems Administrator. Utilize all channel management and reporting tools. Skills: Customer Focus: Act in ways that demonstrate customer focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations More ❯
Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trusts IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings … Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to stakeholders as required. Escalate complex IT incidents and service requests to the Senior IT Analyst and IT Network and Support Manager as required. Support the use of ITSM through the ITIL methodology, including … cyber-security and endpoint protection An awareness and understanding of the importance of confidentiality and data protection Demonstrate an understanding of the basics of customerservice Demonstrate an understanding of the basics of the role of IT within an educational environment More ❯
AD, Windows Server, and Firewalls/Security. Responsibilities: Technical expertise in Windows server , Hyper V, Office 365, Azure, Networking, Firewalls Focus on delivering excellent customerservice and experience Build strong relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server … standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT ServiceMore ❯
to the Technical Services Manager, your responsibilities will include: Technical expertise in Windows server , Hyper V, Office 365, Networking, Firewalls Focus on delivering excellent customerservice and experience Build strong relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server … standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT ServiceMore ❯
company forward, advising on best policies and procedures. Responsibilities: Technical expertise in Windows server , Hyper V, Office 365, Networking, Firewalls Focus on delivering excellent customerservice and experience Build strong relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server … standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT ServiceMore ❯
to join our store team. If you thrive on leading retail operations, inspiring a high-performing team to exceed targets, and providing world-class service, we would love to hear from you! In the UK, we are proud to have been recognized in the Sunday Times 'Best Places to … Role The supervisor is our brand ambassador. You will oversee the busy sales floor, motivate the sales team, and support them in creating memorable customer experiences. This role requires a fast-paced, sometimes high-pressure environment. You will share product knowledge, run coaching sessions, and ensure store operations run … KPIs, and motivate the team to exceed them Conduct store walks and understand visual merchandising's impact on sales Monitor sales figures Handle escalated customer complaints Achieve and surpass sales targets through effective selling techniques Build strong customer relationships by providing exemplary service Store Operations Act as More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. Qualifications Strong experience as a Product Owner or Data Product Owner in Agile environments. Experience managing data products or platforms, ideally customer … managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯
Employment Type: Permanent, Part Time, Work From Home
Digital Solutions Manager - Hospitality Working closely with the Director, Digital Shared Services and Director, Technology Operations, the Digital Solutions Manager - Hospitality will oversee all service management, solution lifecycle management and optimisation of our hospitality technology ecosystem that supports the hotels, corporate and other business ventures marketed by Maybourne (retain … management of hospitality systems, products, solutions and integrations across the enterprise with internal teams and 3rd parties, inclusive of planning, scope definition, experience design, service design, solution design, implementation, quality assurance, user acceptance testing, service readiness, support and maintenance. Lead cross-functional digital projects, from business case development … iPaaS), ensuring efficient, secure, and scalable data exchanges across platforms. Oversee hospitality solutions upgrades and patch release cycles across portfolio. Maintain solution blueprints and service standards for hospitality solutions. Conduct periodic audits to manage compliance with technology governance and solutions design standards for implementations, integrations and data integrity. Champion More ❯
Digital Solutions Manager - Hospitality Working closely with the Director, Digital Shared Services and Director, Technology Operations, the Digital Solutions Manager - Hospitality will oversee all service management, solution lifecycle management and optimisation of our hospitality technology ecosystem that supports the hotels, corporate and other business ventures marketed by Maybourne (retain … management of hospitality systems, products, solutions and integrations across the enterprise with internal teams and 3rd parties, inclusive of planning, scope definition, experience design, service design, solution design, implementation, quality assurance, user acceptance testing, service readiness, support and maintenance. Lead cross-functional digital projects, from business case development … iPaaS), ensuring efficient, secure, and scalable data exchanges across platforms. Oversee hospitality solutions upgrades and patch release cycles across portfolio. Maintain solution blueprints and service standards for hospitality solutions. Conduct periodic audits to manage compliance with technology governance and solutions design standards for implementations, integrations and data integrity. Champion More ❯
Digital Solutions Manager - Hospitality Working closely with the Director, Digital Shared Services and Director, Technology Operations, the Digital Solutions Manager - Hospitality will oversee all service management, solution lifecycle management and optimisation of our hospitality technology ecosystem that supports the hotels, corporate and other business ventures marketed by Maybourne (retain … management of hospitality systems, products, solutions and integrations across the enterprise with internal teams and 3rd parties, inclusive of planning, scope definition, experience design, service design, solution design, implementation, quality assurance, user acceptance testing, service readiness, support and maintenance. Lead cross-functional digital projects, from business case development … iPaaS), ensuring efficient, secure, and scalable data exchanges across platforms. Oversee hospitality solutions upgrades and patch release cycles across portfolio. Maintain solution blueprints and service standards for hospitality solutions. Conduct periodic audits to manage compliance with technology governance and solutions design standards for implementations, integrations and data integrity. Champion More ❯
Cloud Service Channel Manager ( CCaaS) Location: London, Manchester, Leeds, Newcastle, Birmingham, Bristol, Edinburgh, Glasgow Travel: up to 80% Salary: Competitive (depending on experience) Accelerate your career in a dynamic and innovative digital marketing agency that’s redefining how organizations in Customer Tech connect with stakeholders and deliver value. … Join Accenture Song, a fast-growing division dedicated to crafting transformative digital experiences at scale. As part of Customer Tech, you’ll support a portfolio spanning health services, government agencies, education, and public sector institutions. Help leading organizations thrive by combining creativity, data-driven insights, and cutting-edge technology. … Hyperscaler platforms ensuring seamless enterprise-wide solutions. · Collaborate with clients to translate business requirements into scalable technical designs. · Conduct workshops showcasing ability to enhance customer experience and operational efficiency · Guide clients in cloud migration strategies, showcasing platforms including Sprinklr, Amazon Connect, Genesys Cloud CX or Microsoft Dynamics 365 Contact More ❯
for our company. As the ServiceNow engagements increase in scope and complexity we need people who can drive the complex eco system across our customer and partners to convert on the opportunity. Your role is to lead the charge for ServiceNow. By working with one of ServiceNow's largest … to clients, serving as the relationship manager between your customers and ServiceNow Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams … to CxO level Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services Qualifications Experiencing in building a deep understanding of a customer business More ❯
quality products, this role is perfect for you! In this vital position, you'll maintain best practices, ensure security and business continuity, and keep customer satisfaction at the forefront. This is an excellent opportunity for you to join a growing, customer-focused team that offers ample scope for … flow and process automation. Salesforce CPQ Solutions: Lead the implementation and customization of Salesforce CPQ (Configure, Price, Quote) solutions to streamline sales processes. Optimizing Customer Operations: Provide expertise in Salesforce Service Cloud or Commerce Cloud to enhance customerservice operations or e-commerce capabilities. Configuration: Configure … or CPQ Specialist. Significant Salesforce development experience, including CPQ implementation and customization. Proven skills in Salesforce integrations using APIs and middleware. Experience with Salesforce Service Cloud or Commerce Cloud is a plus. Proficiency in Apex, Visualforce, Lightning Components, and development tools. Familiarity with Jira, Confluence, and Agile methodologies. Strong More ❯