1,276 to 1,300 of 2,736 Customer Service Jobs in England

Development Manager you will play a pivotal role in achieving our vision: Impactful Work : You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration … As Development Manager , you will take a proactive and strategic approach, holding overall operational responsibility for the development. This includes ensuring compliance, promoting health, safety and wellbeing, and delivering service excellence and value for money. Key Responsibilities: Delivering effective service levels, and acting as the FirstPort representative towards customers, clients and Developers as appropriate, ensuring all areas aspects … managing holiday/sickness absences and organise shift cover, undertaking or organising emergency cover as required. Effective cost control and review of expenditure and accounts, including assisting with setting service charges and presenting of accounts together with preparation and presentation of bi[1]monthly financial summary reports. Hold proactive customer/contractors and client meetings, ensuring issues are More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … reality, leveraging our cutting-edge technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way. Leading the team designing credit and pricing strategies for our … business lending products Monitoring the performance of our existing strategies, and iterating to improve them Supporting the design and roll-out of new products and customer journeys Leading initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk Overseeing the development and monitoring our credit models to forecast cash flows and assess net present value More ❯

from inception through to completion on CCTV, Access Control, Intruder and Fire Alarm Systems. The successful Engineer will contribute to the team and will strive to deliver world-class customer service and will be rewarded for doing so. Liaise with the Lead Engineer on all troublesome sites, including any critical issues. Work closely with subcontract labour and onsite … clients. Maintain Fire & Security Systems in your region when demand requires. Ensure effective communication with customers and schedulers when planning site visits. Utilise all customer portals as directed by your Lead Engineer in accordance with the customer requirements. From time to time, you may be required to support the Service Engineers on particular jobs, and occasionally work … Attend training sessions as and when required. Attend Engineering team meetings as and when required. Identify any personal training and development needs to help you provide the best possible customer service. Our Systems Fire : Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder : Galaxy, Texecom, Scantronic, Menvier, Risco CCTV : Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control : Paxton More ❯

proposals, technical presentations and solutions. Proactively reach out to potential customers through various channels, including phone calls, emails, and social media. Build and maintain existing accounts of our global customer base. Engage with prospects across different sectors and geographies, understanding their challenges and effectively communicating the value our products can provide. Qualify leads and assess their suitability for our … network and identify potential leads. Support the sales team in achieving quarterly and annual revenue targets. Required Skills, Knowledge and Expertise Minimum of 3 years of experience in sales, customer service, or lead generation in a highly technical discipline. Excellent communication (both verbal and written) and interpersonal skills. Educated to degree level preferably in an Engineering, Business or … Marketing discipline (2.1 or above). Familiarity with customer relationship management (CRM) software and sales tools. Ability to establish and maintain relationships. Goal-oriented mindset and a desire to meet and exceed targets. A logical approach to problem-solving and strong negotiation abilities. Well organised, ability to work to deadlines and high attention to detail. Ability and willingness to More ❯

We are pleased to partner with a SaaS client in Oxford to recruit a permanent Customer Support Advisor to join the team. Paying up to £26,000 with 10% bonus. This is a hybrid role, in the office 2 days a week near Central Oxford. Key Responsibilities : Build a rapport and strong relationship with customers by offering support and … coherent with company records and policies. Making 10-15 outbound calls a day to help guide customers through validation queries. Assisting with general inbound phone cover to help with customer support. Skills & Experience: Previous experience in a customer service environment Working knowledge of data management and data analysis Demonstrable experience of process improvement Proven track record of … working to deadlines and targets Customer contact through inbound and high volume of outbound calls Ability to adapt to the needs of a growing business Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more More ❯

and information. Attention to detail - accurate, detailed and thorough approach to work and maintaining accurate records. Able to work under pressure, self-motivated and driven to achieve results. High customer service ethic, passionate about meeting the customer and wider business needs Other: The role will be office based, 5 days a week for the first 3 months More ❯

and information. Attention to detail - accurate, detailed and thorough approach to work and maintaining accurate records. Able to work under pressure, self-motivated and driven to achieve results. High customer service ethic, passionate about meeting the customer and wider business needs Other: The role will be office based, 5 days a week for the first 3 months More ❯

and information. Attention to detail - accurate, detailed and thorough approach to work and maintaining accurate records. Able to work under pressure, self-motivated and driven to achieve results. High customer service ethic, passionate about meeting the customer and wider business needs Other: The role will be office based, 5 days a week for the first 3 months More ❯

with production teams for product launches, loading new season products onto Shopify+. Implement SEO best practices for new content and plan website promotions with business heads. Enhance the D2C customer experience, aiming to exceed expectations. Develop competitor benchmark reports and propose website evolutions. Manage email/CRM campaigns to attract and retain customers and identify new engagement opportunities. Keep … customer service informed of plans and promotions. Lead website optimization projects and integrations. Manage projects for new business proposals. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Spectrum IT are working with a local Portsmouth client to help them find a local Contract IT Service Desk Engineer with extensive experience in Google based environments (Google Workspace) . This contract role has been deemed OUTSIDE IR35, will be for an initial 3 month period. You will be required to be onsite 4 days per week (1 day … remote working per week). Role: As the IT Service Desk Engineer you will act as the initial point of contact for IT assistance. You'll be passionate about ensuring business team members receive timely, effective, and professional support for their technical needs. Overall you'll play a crucial role in maintaining operational efficiency and enhancing the user experience. … support specialist, you will work with end-users to resolve issues and play a key role in ensuring seamless IT support across the business. You'll report into the Service Desk Manager/IT Operations and provide a mixture of software and hardware support. Including: Google Workspace Azure Gsuite and Office 365 Apple MacBooks, Dell laptops and Chromebooks In More ❯

a Senior Business Analyst in the EMRS Change Team, your role is to ensure accurate & timely production of Impact Assessments, documentation of required business outcomes (in line with contractual Service Measures and Key Performance Indicators), create Business Process documentation and provide second line support to EMR operations. Reporting to the EMRS Change Manager, your primary role will be facilitation … EMRS and support effective governance running the programme of change for EMRS. Participate in the assurance and approvals process, working closely with LCCC, ESC, BSC, NESO and third Party Service Providers. Support product sub-teams, providing advice, working closely with internal and external stakeholders including BSC, Ofgem, DESNZ, NESO and matrixed delivery teams where needed. Key Responsibilities: Your main … of business solutions by building relationships with key stakeholders, Create and maintain issue and change logs, meeting minutes, project summaries and updates. Work with team members (internal or from service providers) during requirements capture, design, testing, and deployment to ensure the solution meets requirements, and undertake quality reviews of analysis, design and testing deliverables. Provide excellent customer service More ❯

Engineer Location: London, Slough, Swindon, Newbury & Reading Job Type: Full-Time Job Summary: As a Field Engineer, you will play a crucial role in providing technical support and exceptional customer service to our key clients within the London, Berkshire, and Wiltshire area. Your primary objective will be to ensure the smooth operation and maintenance of their technology infrastructure … your day-to-day look like? You will be working within a team of 11 supporting 4 key clients. Responding to escalated technical support tickets from the 1st Line Service Desk, troubleshooting incidents, and resolving complex IT issues promptly. Conducting in-depth analysis and diagnosis of user-reported problems, utilizing appropriate troubleshooting techniques and tools to identify root causes. … sharing. Monitoring system performance and proactively identifying potential issues, suggesting improvements to maintain optimal functionality. Participating in team meetings, sharing feedback, and contributing to continuous improvement initiatives for the service desk. To be successful in this role, you must have: At least 2 years' experience in a service desk environment. Experience working closely with clients. Strong technical expertise More ❯

Company Overview: This is an established and growing IT and Telecoms service provider delivering comprehensive technology solutions to businesses across the South of England. With a strong reputation built over three decades, the company serves a diverse client base by providing tailored support, installation, and managed services. Their focus is on delivering high-quality products and outstanding customer service, and they are now seeking talented professionals to join their close-knit and dynamic team. Role Overview: This hybrid role involves both on-site fault resolution and project-based implementation work. It offers great variety, working across different clients, technologies, and scopes of work. Field Engineers are expected to lead projects, from pre-sales technical input to … will be interested in a Support Engineer who is would be interested in moving into a more hands on role. Key Responsibilities: Deliver efficient and high-quality on-site service and support Install IT and telecoms solutions Onboard clients into managed support services Provide remote and on-site technical support Plan and manage installation projects Identify and drive new More ❯

Company Overview: This is an established and growing IT and Telecoms service provider delivering comprehensive technology solutions to businesses across the South of England. With a strong reputation built over three decades, the company serves a diverse client base by providing tailored support, installation, and managed services. Their focus is on delivering high-quality products and outstanding customer service, and they are now seeking talented professionals to join their close-knit and dynamic team. Role Overview: This hybrid role involves both on-site fault resolution and project-based implementation work. It offers great variety, working across different clients, technologies, and scopes of work. Field Engineers are expected to lead projects, from pre-sales technical input to … will be interested in a Support Engineer who is would be interested in moving into a more hands on role. Key Responsibilities: Deliver efficient and high-quality on-site service and support Install IT and telecoms solutions Onboard clients into managed support services Provide remote and on-site technical support Plan and manage installation projects Identify and drive new More ❯

of experience in Azure VMware Solution, and 5 years of experience in VMware vSphere, Azure cloud services deployments, and cloud migrations. Responsibilities You will partner with program managers and service delivery teams to plan, architect, and guide complex infrastructure deployments and migrations for large enterprise customers, moving customers from on-premises VMware environments to the Azure VMware Solution You … will work directly with customer application infrastructure and security stakeholders to define requirements, strategy, and processes for successful design, deployment migrations Maintain knowledge of the latest on AzureAVS and VMware products to propose designs to customers and act as a subject matter trainer for other specialists Share knowledge with others through solution documents, engage technical communities, build automated self … customers on Azure-specific solutions and deployment Ability to communicate effectively with corporate customers, possess an understanding of the onboarding process, and demonstrate a vision for the future Excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations, to lead More ❯

big successes, with lots of exciting new projects also in the pipeline. Key aspects of working in an agile team at MO Focus on delivering working software Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Utilise great testing principles, TDD & automation A "build to run mindset", ensuring … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

days per week , working directly with Zopians to keep our tech running seamlessly. A day in the life: Lead a team of 4 Support Engineers, setting the standard for customer service and technical excellence. Own the daily operation of the helpdesk - ensuring tickets are triaged, SLAs are hit, and users get the support they need, fast. Use your … to spot trends, drive automation, and make process improvements. Ensure the workplace tech area is always ready for action - clean, organised, and fully operational. About You: Experience leading a service desk team in a fast-paced environment (500+ users) Proficiency with ITSM tools like Jira, ServiceNow or Halo Knowledge of Office 365, Active Directory, endpoint management tools ( e.g.Jamf , Intune … both Mac and Windows users Strong grasp of ITIL-aligned practices (Incident, Change, Problem) Skilled in analysing ticket data, using tools like Excel to spot and act on trends Customer-first communication - you adapt your style based on who you're helping An interest in process improvement and automation, with curiosity about AI A solid understanding of cybersecurity principles More ❯

Market, supplying a wide range of products to retailers & hospitality outlets. Job Summary They are seeking a motivated and results-driven Business Development Manager to lead and grow our customer base within the soft drink wholesale and retail market. The successful candidate will identify new business opportunities, develop strong client relationships, and deliver sales growth by targeting independent retailers … new clients to encourage repeat business and loyalty. Negotiate pricing, promotions, and supply terms to new customers. Work closely with the sales, logistics, and marketing teams to ensure excellent customer service and product delivery being based in the office for 1 day per week, to be reviewed after 3 months. Monitor and analyse sales performance and market trends. … Proven track record in business development or sales within the FMCG, or wholesale/retail distribution industry. Strong commercial awareness with excellent negotiation and communication skills. Ability to identify customer needs and tailor solutions accordingly. Self-motivated, proactive, and driven to achieve results. Strong organisational and time management skills. Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems. More ❯

This role is varied to support your continuous development and will include security alert investigation, vulnerability reporting, carrying out support tasks and engaging with third parties. You will be customer-focused and play a key role in ensuring the security and integrity of their systems and data. Efficiency is also important to succeed, as you will be managing a … diverse workload. Customer service is key to success in the role - living our values are woven through everything we do to guarantee that our service delivery is second to none. What you will be doing Monitor security queues, triage alerts, and determine incident severity. Stay updated on threat intelligence and integrate it into operations. Engage in ongoing … learning and professional development. Support vulnerability scans and report generation. Collaborate with team members and participate in meetings. Answer customer calls in a professional and friendly manner, acting as a first point of contact for Real Protect customers and IR engagements. Conduct thorough investigations and escalate complex cases. You will suit the role if you have Experience with security More ❯

Role: Microsoft Dynamics 365 Customer Tech Lead Location: Warwick (Hybrid) Duration: 6 Months Day rate: £480 per day Required skills & experience: Lead end-to-end Dynamics 365 implementations, including Sales, Customer Service, and Project Operations Translate business requirements into scalable technical solutions, ensuring alignment with strategic goal Design and develop customizations using plugins, workflows, Power Automate, Power More ❯

a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line IT Support Technician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in IT support … account setup Maintain and update accurate documentation of support issues, solutions, and processes Escalate more complex or unresolved issues to the 2nd/3rd line support team Deliver exceptional customer service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with … operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple tasks A customer-first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+ More ❯

a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line IT Support Technician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in IT support … account setup Maintain and update accurate documentation of support issues, solutions, and processes Escalate more complex or unresolved issues to the 2nd/3rd line support team Deliver exceptional customer service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with … operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple tasks A customer-first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+ More ❯