Customer Service Jobs in England

1,301 to 1,325 of 2,764 Customer Service Jobs in England

Associate Cyber Security Analyst Aspire Technology Solutions

Gateshead, Tyne And Wear, United Kingdom
CyberNorth
This role is varied to support your continuous development and will include security alert investigation, vulnerability reporting, carrying out support tasks and engaging with third parties. You will be customer-focused and play a key role in ensuring the security and integrity of their systems and data. Efficiency is also important to succeed, as you will be managing a … diverse workload. Customer service is key to success in the role - living our values are woven through everything we do to guarantee that our service delivery is second to none. What you will be doing Monitor security queues, triage alerts, and determine incident severity. Stay updated on threat intelligence and integrate it into operations. Engage in ongoing … learning and professional development. Support vulnerability scans and report generation. Collaborate with team members and participate in meetings. Answer customer calls in a professional and friendly manner, acting as a first point of contact for Real Protect customers and IR engagements. Conduct thorough investigations and escalate complex cases. You will suit the role if you have Experience with security More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Microsoft Dynamics 365 Customer Tech Lead

Warwick, Warwickshire, United Kingdom
Hybrid / WFH Options
Experis - ManpowerGroup
Role: Microsoft Dynamics 365 Customer Tech Lead Location: Warwick (Hybrid) Duration: 6 Months Day rate: £480 per day Required skills & experience: Lead end-to-end Dynamics 365 implementations, including Sales, Customer Service, and Project Operations Translate business requirements into scalable technical solutions, ensuring alignment with strategic goal Design and develop customizations using plugins, workflows, Power Automate, Power More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

1st Line IT Support Technician

London, South East, England, United Kingdom
Tech Ahoy
a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line IT Support Technician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in IT support … account setup Maintain and update accurate documentation of support issues, solutions, and processes Escalate more complex or unresolved issues to the 2nd/3rd line support team Deliver exceptional customer service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with … operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple tasks A customer-first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+ More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

1st Line IT Support Technician

EC1M, Farringdon, Greater London, United Kingdom
Tech Ahoy
a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line IT Support Technician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in IT support … account setup Maintain and update accurate documentation of support issues, solutions, and processes Escalate more complex or unresolved issues to the 2nd/3rd line support team Deliver exceptional customer service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with … operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple tasks A customer-first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+ More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum Up to £30K & Great Benefits
Posted:

1st line contact centre support

City, London, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
of GPO and Active Directory Active Directory User Account Management Analysis of Windows Log Files WIN7 Workstations Your experience Demonstrable problem solving and analytical skills Effective inter-personal skills Customer service orientation Ability to work alone whilst under pressure Enthusiastic team player Flexible, adaptable & customer-orientated If you'd like to discuss this 1st line contact centre More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 45,000 Annual
Posted:

Installation and Support Engineer

Norwich, Norfolk, United Kingdom
Machinetech Ltd
in construction technology solutions, specialising in machine control, surveying, laser scanning, and ground-penetrating radar (GPR) systems. With a strong presence across the UK, we pride ourselves on our customer-first approach, high retention rates, and continued investment in our people and products. We’re committed to enhancing safety and productivity on construction sites through expert consultancy, tailored training … technical issues in the field. Stay current with software, firmware, and product updates. Uphold company policies and standards. Collaborate with colleagues to plan weekly priorities and projects. Maintain strong customer relationships aligned with our ‘customer-first’ ethos. What We’re Looking For: Self-motivated with excellent time management. Comfortable working independently in diverse environments. Willingness to travel extensively … and stay overnight when required. Genuine interest in technology and construction machinery. Strong communication and customer service skills. Ready to Build Your Future If you're passionate about technology and want to make a real impact in the construction industry, Machinetech Ltd is the place for you. Apply now and become part of a forward-thinking team driving More ❯
Employment Type: Permanent
Salary: £38000 - £50000/annum
Posted:

Installation and Support Engineer

Norwich, Norfolk, East Anglia, United Kingdom
Get Staffed Online Recruitment
in construction technology solutions, specialising in machine control, surveying, laser scanning, and ground-penetrating radar (GPR) systems. With a strong presence across the UK, they pride themselves on their customer-first approach, high retention rates, and continued investment in their people and products. They're committed to enhancing safety and productivity on construction sites through expert consultancy, tailored training … technical issues in the field. Stay current with software, firmware, and product updates. Uphold company policies and standards. Collaborate with colleagues to plan weekly priorities and projects. Maintain strong customer relationships aligned with their ‘customer-first' ethos. What They're Looking For: Self-motivated with excellent time management. Comfortable working independently in diverse environments. Willingness to travel extensively … and stay overnight when required. Genuine interest in technology and construction machinery. Strong communication and customer service skills. Ready to Build Your Future If you're passionate about technology and want to make a real impact in the construction industry, our client is the place for you. Apply now and become part of a forward-thinking team driving More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Invoicing Support

London, United Kingdom
Adecco
team! If you thrive in fast-paced settings and have a keen eye for detail, this could be the perfect opportunity for you! Responsibilities : · Onboard new customers and manage customer data updates with precision. · Set up and oversee customer subscriptions, handling any changes and fee adjustments seamlessly. · Issue invoices, E-invoices, and credit notes with accuracy and timeliness. … Address invoice-related queries from customers via email, providing top-notch support. · Review draught customer contracts/orders (many in German) to ensure accurate subscription setups. · Extract and enter essential order information from contracts into the invoicing system. · Assist in the transition to Oracle NetSuite, focusing on customer onboarding and offboarding. Key Requirements : · Experience in invoicing and administrative … tasks, ideally within a customer service or back-office role. · Proficiency in Oracle NetSuite , particularly in billing functions. · Fluency in English is a must; knowledge of German is a bonus! · Ability to excel in a fast-paced, international work environment. · Strong communication skills and a collaborative spirit are essential. Adecco acts as an employment agency for permanent recruitment More ❯
Employment Type: Temporary
Salary: £14.00 - £16.00/hour
Posted:

Invoicing Support

London, South East, England, United Kingdom
Adecco
team! If you thrive in fast-paced settings and have a keen eye for detail, this could be the perfect opportunity for you! Responsibilities : · Onboard new customers and manage customer data updates with precision. · Set up and oversee customer subscriptions, handling any changes and fee adjustments seamlessly. · Issue invoices, E-invoices, and credit notes with accuracy and timeliness. … Address invoice-related queries from customers via email, providing top-notch support. · Review draught customer contracts/orders (many in German) to ensure accurate subscription setups. · Extract and enter essential order information from contracts into the invoicing system. · Assist in the transition to Oracle NetSuite, focusing on customer onboarding and offboarding. Key Requirements : · Experience in invoicing and administrative … tasks, ideally within a customer service or back-office role. · Proficiency in Oracle NetSuite , particularly in billing functions. · Fluency in English is a must; knowledge of German is a bonus! · Ability to excel in a fast-paced, international work environment. · Strong communication skills and a collaborative spirit are essential. Adecco acts as an employment agency for permanent recruitment More ❯
Employment Type: Temporary
Salary: £14.00 - £16.00 per hour
Posted:

Business Data Improvement Specialist

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
TVS SCS
Purpose: - To provide and deliver a consistent and reliable Master Data Management service for the Team Leidos Community Main Duties & Responsibilities: - Independently identify, investigate, and resolve risks/faults or inefficiencies in internal systems and workflows. - Lead and manage small to mid-sized projects from planning to execution, including communicating updates, timelines, and issue resolutions, with stakeholders at all … using Excel to uncover trends, errors, or opportunities for improvement. - Develop and maintain project documentation, reports, and status dashboards. - Serve as the main 2nd Line point of contact for customer-facing issues. - Collaborate with technical teams to understand system functionality and relay findings effectively. - Improve MDM data reports Using MS Reporting Services. Receive requirements from QA and develop reports … Self-driven with an eagerness to interrogate and challenge complex data systems integrations and processes. - Ability to work independently with minimal supervision. - Excellent written and verbal communication skills. - Strong customer service orientation and experience managing external stakeholders at all levels. - Detail-oriented, organised, and able to prioritise in a fast-paced environment. - Ability to translate technical issues for More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Data Improvement Specialist

Bristol, City of Bristol, United Kingdom
Hybrid / WFH Options
TVS SCS
Purpose: - To provide and deliver a consistent and reliable Master Data Management service for the Team Leidos Community Main Duties & Responsibilities: - Independently identify, investigate, and resolve risks/faults or inefficiencies in internal systems and workflows. - Lead and manage small to mid-sized projects from planning to execution, including communicating updates, timelines, and issue resolutions, with stakeholders at all … using Excel to uncover trends, errors, or opportunities for improvement. - Develop and maintain project documentation, reports, and status dashboards. - Serve as the main 2nd Line point of contact for customer-facing issues. - Collaborate with technical teams to understand system functionality and relay findings effectively. - Improve MDM data reports Using MS Reporting Services. Receive requirements from QA and develop reports … Self-driven with an eagerness to interrogate and challenge complex data systems integrations and processes. - Ability to work independently with minimal supervision. - Excellent written and verbal communication skills. - Strong customer service orientation and experience managing external stakeholders at all levels. - Detail-oriented, organised, and able to prioritise in a fast-paced environment. - Ability to translate technical issues for More ❯
Employment Type: Permanent
Posted:

Senior Production Analyst

Salford, Manchester, United Kingdom
Hybrid / WFH Options
Bupa
all types of flexibility, including locations, hours and working patterns. We make health happen Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a … for the creation of datasets prior to loading into the Analytics Datamarts or Enterprise Data Warehouse/platform. Make recommendation for improvements, actively looking for opportunities to optimise operation service and products Ensure quality control processes are effective, robust and appropriate Ensure all necessary documentation is maintained and updated after any change e.g. the service catalogue data dictionary … working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • 25 days holiday, increasing through length of service, with option to buy or sell • Bupa health insurance as a benefit in kind • An enhanced pension plan and life insurance • Onsite gyms or local discounts where no onsite More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

eCommerce Manager - Marketplace

London, South East, England, United Kingdom
Hybrid / WFH Options
Holland & Barrett International Limited
marketplace range and support the wider digital growth strategy. The Role: Key Responsibilities: Develop and implement a comprehensive strategy to achieve and exceed marketplace growth targets. Analyse market trends, customer behaviour, and the competitive landscape to identify growth opportunities and build out new ranges. Manage successful and mutually beneficial relationships with marketplace vendors to leverage trading opportunities such as … sell through excess inventory. Leverage data-driven insights to identify and implement continuous improvements to marketplace operations, through monitoring KPIs such as traffic, conversion rates, average order value, and customer growth. Work closely with the commercial and digital teams to ensure alignment with category strategies, campaigns and existing ranges, avoiding overlap whilst accelerating our marketplace offering. Collaborate with a … wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences. Location: This role can be based in Nuneaton or London, and occasionally required to travel to any other location of H&B. We support flexibility and productivity of our employees by hybrid More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

IT Support Engineer Apprentice

67 STATION ROAD, BEESTON, NOTTINGHAM, England
BUBBLE IT SOLUTIONS LTD
needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Role Providing high-quality customer service and technical support over the phone and via a ticketing system Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and … hardware problems Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs Prioritising and managing your workload effectively Meeting key performance targets and service standards Contributing to process and technical improvements Following company procedures, policies, and values at all times Training Why choose our Cloud Network Specialist apprenticeship? QA’s Cloud Network Specialist Level More ❯
Employment Type: Advanced Apprenticeship
Salary: £17,000 a year
Posted:

Senior Technical Administrator - London

London, United Kingdom
Artemis Recruitment Consultants Ltd
general administrative support to the Private Client Director of a successful team. This is a demanding role assisting the Private Client Director in delivering an outstanding holistic financial planning service to new and existing HNW clients, who typically have complex planning needs. The role will suit an experienced Technical Administrator who enjoys working autonomously in a driven and high … Accountabilities The role comprises, but is not restricted to: Client servicing and meeting preparation • Work with the teams' Private Client Administrator to deliver the highest possible level of client service, consistent with developing and maintaining outstanding long-term relationships • Prepare for and attend client meetings where requested, taking detailed written notes and following up on any administrative or technical … Assist the adviser team and clients in an enthusiastic and proactive manner, using organisation, time management and prioritising skills • Demonstrate focus and motivation in delivering an exceptional level of customer service to clients, third parties and colleagues • Demonstrate sound professional judgement, the ability to work well under own initiative, and a common-sense, innovative and solution-focused approach More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IFA Administrator - Hailsham

Hailsham, Sussex, United Kingdom
Artemis Recruitment Consultants Ltd
workflow and diary system in a timely manner to allow instant access to all staff. - Produce client valuations in readiness for annual reviews and in line with the Client Service Agreement, raising invoices for additional requests which are not part of the paid service - Process servicing tasks in line with the Client Service Agreement, raising invoices for … meet company goals and targets. - To provide support to your colleagues where workloads need to be spread across the team to reach team goals. Experience and Qualifications: - Administration and customer service experience is essential. - Telephone based experience would be beneficial. - Financial Services experience would be beneficial. - Financial Services experience is essential preferably obtained in a life and pensions More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IFA Administrator - Liverpool

Liverpool, Lancashire, United Kingdom
Artemis Recruitment Consultants Ltd
workflow and diary system in a timely manner to allow instant access to all staff. - Produce client valuations in readiness for annual reviews and in line with the Client Service Agreement, raising invoices for additional requests which are not part of the paid service - Process servicing tasks in line with the Client Service Agreement, raising invoices for … meet company goals and targets. - To provide support to your colleagues where workloads need to be spread across the team to reach team goals. Experience and Qualifications: - Administration and customer service experience is essential. - Telephone based experience would be beneficial. - Financial Services experience would be beneficial. - Financial Services experience is essential preferably obtained in a life and pensions More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Business System Analyst

Oxford, Oxfordshire, United Kingdom
Direct Staffing Inc
SQL SSRS Strong experience with MS Excel, Word, Visio, Project Experience with MS .NET and MS Web technologies IIS, Web Services, SOA Strong analytical skills, including proficiency in discovering customer business needs and translating them into functional and technical requirements. Ability to analyze complex systems, and troubleshoot and isolate system issues. Ability to work under tight deadlines and handle … tasks Ability to influence at all levels of the organization Ability to work independently as well as work in a team environment Outstanding verbal and written communication skills Exceptional customer service skills. PREFERRED SKILLS 2+ years of experience with Salesforce CRM Experience with MS Dynamics NAV ERP 2009, 2013, 2015 Experience with Arena or other PLM solutions Experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Application Manager

London, United Kingdom
Hybrid / WFH Options
Arthur
primary support contact for the application in London. Deliver 1st and 2nd line support for business systems-both in-house and industry-standard. Log and manage incidents via our Service Management platform, escalating when needed. Build trusted relationships with brokers and internal users; be their advocate. Monitor system data integrity and proactively identify potential issues. Create and maintain knowledge … Provide on-call support during assigned periods. Help define and implement the future structure of the support team. Your Background 2+ years' experience in a business applications support or customer service role. Familiarity with Microsoft Office and enterprise systems (insurance-specific tools a bonus). Experience working in an insurance or financial services environment preferred. Comfortable acting as More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Live Production Field Engineer - TNT Sports, Eurosport, CNN and WBD Networks

London, United Kingdom
Warner Media, LLC
Health and Safety compliance: Knowledge of and training in Health and safety requirements for Field operations, Electrical distribution and Hostile environments. Personal skills : A calm and confident approach to customer-service with thoughtful, accurate and timely communications in all situations. Experience in problem solving and performing well in a fast-paced environment. And the ability to adapt to … encountered in field remote environments. Computer literacy : Proficiency with Windows and Mac operating systems, also with business software including MS Office apps, Sharepoint, and others such as Confluence, Miro, Service Now, Asset management and Project applications used for record keeping and reporting. UK driving licence , ideally with C1 class for driving a 5.5T Van. Onsite Working - This role is More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network Engineer

Winchester, Hampshire, United Kingdom
Focus Group
the Role As a member of our Network Operations Centre (NOC), you'll be responsible for supporting and maintaining a wide range of networks-from datacentre environments to enterprise customer deployments. This is a hands-on role requiring a proactive mindset, strong technical skills, and a customer-first attitude. What You'll Be Doing Troubleshoot and implement network … devices across diverse environments Support core MPLS infrastructure and collaborate with upstream providers Monitor and respond to system alerts, identifying areas for improvement Join customer calls and contribute to CAB processes Maintain accurate documentation for internal and customer use Participate in out-of-hours changes, patching, and on-call rotations Provide technical input for ongoing and upcoming projects … VRRP) Familiarity with tools like Wireshark, PRTG, and SolarWinds Hands-on experience with Juniper, Cisco, and Aruba hardware Proven ability to manage device lifecycles and patching Excellent communication and customer service skills Desirable Extras JNCIA-Junos or CCNA certification Cloud networking experience Cisco AnyConnect and remote access solutions HPE Aruba Wi-Fi and ClearPass Data centre hardware installation More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Application Operations Engineer

Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical and problem-solving abilities Great customer service and interpersonal skills Superb collaboration and communication Great organization and time management Relevant training and/or certifications as an Application Engineer Have knowledge of Virtualized Environments … make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing … enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Software Application Operations Engineer

cambridge, east anglia, united kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical and problem-solving abilities Great customer service and interpersonal skills Superb collaboration and communication Great organization and time management Relevant training and/or certifications as an Application Engineer Have knowledge of Virtualized Environments … make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing … enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be More ❯
Posted:

Software Application Operations Engineer

huntingdonshire, east anglia, united kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical and problem-solving abilities Great customer service and interpersonal skills Superb collaboration and communication Great organization and time management Relevant training and/or certifications as an Application Engineer Have knowledge of Virtualized Environments … make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing … enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be More ❯
Posted:

Platform Engineer

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
clear and compelling product. Assist with design solutions that bring efficiencies to the business. Assist with the creation of a comprehensive product roadmap that aligns with business goals and customer needs. Prioritise features and initiatives based on strategic value. Platform development Work closely with our colleague to understand the requirements. Foster a collaborative and agile work environment. Explore methods … to improve user experience by leveraging self-service and automation. Identify inefficiencies and remediate with a focus on the thinnest viable model. Stay up to date with industry trends and explore new technologies to enhance the platform. Qualifications Minimum criteria Experience working with AWS (eg VPC, RDS, API Gateway, SES, Route53) Experience working with Terraform Strong command line experience … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯
Employment Type: Permanent, Part Time, Work From Home
Posted:
Customer Service
England
10th Percentile
£23,731
25th Percentile
£25,087
Median
£29,500
75th Percentile
£39,500
90th Percentile
£57,500