1,301 to 1,325 of 3,390 Customer Service Jobs in England

Established in 1988, Spitfire are a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony and IoT solutions to over 5,000 business customers, many … of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry leading … assimilate and keep up to date with industry technology ? Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings ? Have a competitive nature to challenge yourself, meet and exceed set sales targets and sales activities More ❯

Established in 1988, Spitfire are a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony and IoT solutions to over 5,000 business customers, many … of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry leading … assimilate and keep up to date with industry technology ? Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings ? Have a competitive nature to challenge yourself, meet and exceed set sales targets and sales activities More ❯

profits within our Vendor Solutions, working alongside sales teams and customers to create, win, and optimize sales opportunities. You'll take ownership of various customer-facing opportunities, including upsell, expansion, and renewal engagements, across all customer segments: mid-market, corporate, enterprise, public sector, and channel. Regular interaction with … Sell/Upsell (to include bi-annual tech update meetings set with clients). Support AM's, Specialists, and the vendor in new business customer opportunities. Sell Bytes back into the vendor, building relationships and finding customer opportunities through the vendor. Review and report against deal registrations for … and review loss analysis data Review whitespace data and present this, along with insights to the relevant sales teams and Specialists to drive impactful customer engagement. Compile, distribute and monitor the delivery of propensity data analysis Proactive renewal management- Accountable for success criteria, Responsible for direct customer & Account More ❯

profits within our Vendor Solutions, working alongside sales teams and customers to create, win, and optimize sales opportunities. You'll take ownership of various customer-facing opportunities, including upsell, expansion, and renewal engagements, across all customer segments: mid-market, corporate, enterprise, public sector, and channel. Regular interaction with … Sell/Upsell (to include bi-annual tech update meetings set with clients). Support AM's, Specialists, and the vendor in new business customer opportunities. Sell Bytes back into the vendor, building relationships and finding customer opportunities through the vendor. Review and report against deal registrations for … and review loss analysis data Review whitespace data and present this, along with insights to the relevant sales teams and Specialists to drive impactful customer engagement. Compile, distribute and monitor the delivery of propensity data analysis Proactive renewal management- Accountable for success criteria, Responsible for direct customer & Account More ❯

profits within our Vendor Solutions, working alongside sales teams and customers to create, win, and optimize sales opportunities. You'll take ownership of various customer-facing opportunities, including upsell, expansion, and renewal engagements, across all customer segments: mid-market, corporate, enterprise, public sector, and channel. Regular interaction with … Sell/Upsell (to include bi-annual tech update meetings set with clients). Support AM's, Specialists, and the vendor in new business customer opportunities. Sell Bytes back into the vendor, building relationships and finding customer opportunities through the vendor. Review and report against deal registrations for … and review loss analysis data Review whitespace data and present this, along with insights to the relevant sales teams and Specialists to drive impactful customer engagement. Compile, distribute and monitor the delivery of propensity data analysis Proactive renewal management- Accountable for success criteria, Responsible for direct customer & Account More ❯

profits within our Vendor Solutions, working alongside sales teams and customers to create, win, and optimize sales opportunities. You'll take ownership of various customer-facing opportunities, including upsell, expansion, and renewal engagements, across all customer segments: mid-market, corporate, enterprise, public sector, and channel. Regular interaction with … Sell/Upsell (to include bi-annual tech update meetings set with clients). Support AM's, Specialists, and the vendor in new business customer opportunities. Sell Bytes back into the vendor, building relationships and finding customer opportunities through the vendor. Review and report against deal registrations for … and review loss analysis data Review whitespace data and present this, along with insights to the relevant sales teams and Specialists to drive impactful customer engagement. Compile, distribute and monitor the delivery of propensity data analysis Proactive renewal management- Accountable for success criteria, Responsible for direct customer & Account More ❯

Job Title: Senior Customer Success Manager Reporting To: Head of Customer Success Location: Hybrid - with travel to Bridgwater at least once a week Salary: Competitive Commission Job Type: Full Time 37.5 hours a week Our Purpose At Nourish Care Systems we are expanding our Customer Success Team … their unique business needs, you will ensure their satisfaction and success throughout their journey with us. Your role will involve maintaining up-to-date customer records, addressing their needs promptly, and efficiently managing any complaints or cancellations. Additionally, you will be responsible for monitoring the health of customer accounts and implementing strategies to keep our customer portfolio engaged and thriving. You will have some responsibility for the day to day running of the team alongside the Head of CS. The role and your responsibilities Build strong rapport with customers by understanding their business needs. This involves More ❯

Communicate Technology is on the lookout for a proactive and customer-focused First Line Engineer to join our technical support team at our Wynyard HQ. As the first point of contact for our users, you’ll play a vital role in helping resolve IT issues efficiently — from password resets … across Windows 10/11, Microsoft 365, and Active Directory Assist with user rights, accounts, passwords, and basic security administration Handle technical queries and service requests, escalating when needed Keep users updated and deliver outstanding customer service Log, manage, and resolve incidents in line with SLA agreements … We also offer excellent benefits – Including extensive private healthcare, pension, generous life cover, 25–30 days holiday + BHs, and retail discounts in a customer-facing environment More ❯

Communicate Technology is on the lookout for a proactive and customer-focused First Line Engineer to join our technical support team at our Wynyard HQ. As the first point of contact for our users, you’ll play a vital role in helping resolve IT issues efficiently — from password resets … across Windows 10/11, Microsoft 365, and Active Directory Assist with user rights, accounts, passwords, and basic security administration Handle technical queries and service requests, escalating when needed Keep users updated and deliver outstanding customer service Log, manage, and resolve incidents in line with SLA agreements … We also offer excellent benefits – Including extensive private healthcare, pension, generous life cover, 25–30 days holiday + BHs, and retail discounts in a customer-facing environment More ❯

encompass: Oversee project delivery, budgets, and risks. Coordinate resource allocation. Lead stakeholder meetings. Develop technical project plans & generate project reports Transition projects to the service desk. Execute complex client onboarding. Support and knowledge share with team members. Our perfect candidate should have a wealth of knowledge delivering a wide … an MSP background. We have a well-established projects team, and this role will further strengthen our delivery capability to keep our clients happy! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to … development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply. MSP experience desirable Strong customer-facing and service-oriented approach. Portfolio management expertise. Mentorship for junior team members. Proficiency in Waterfall and Agile methodologies. Effective under pressure. Process More ❯

in Cramlington. This role is ideal for a self-driven and highly motivated individual with a passion for troubleshooting, digital technology, and providing exceptional customer support. You will be responsible for offering technical assistance on a range of digital assisted living and connected care solutions, ensuring that customers receive … enquiries and resolving issues efficiently. Offer expert advice and guidance on digital and connected care solutions to both new and existing clients. Ensure all customer queries are handled within service level agreements (SLAs). Assist Field Engineers and external partners with troubleshooting and problem-solving. Diagnose and resolve … Work collaboratively within the Technical Support Team to meet departmental objectives. Key Skills & Experience Previous experience in a technical support role is essential. Strong customer service skills, with a professional telephone manner, confidence, and patience. Excellent written and verbal communication skills. Ability to work effectively under pressure, responding More ❯

Lead OTT Broadcast Support Engineer - Contract Opportunity Execute multiple concurrent streaming events; independently manage high-priority events to ensure top-tier customer experience. Collaborate with senior engineers and cross-functional teams on high-severity support issues, focusing on immediate mitigation and long-term resolution. Deliver detailed reports to leadership … audio/video defects. Support video operations and maintenance, with a focus on automation and process improvement. Generate system and support performance reports. Coordinate customer communications and workflows, ensuring service level agreements are met. Create and maintain internal documentation, including knowledge base articles, operational procedures, and training materials. … Solid understanding of networking fundamentals. Excellent written and verbal communication skills, with experience in technical documentation. Strong organizational and multitasking abilities. Excellent interpersonal and customer service skills. Familiarity with incident management tools such as Jira or ServiceNow. Preferred Qualifications Experience supporting streaming video delivery systems and consumer playback More ❯

Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customer service, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a … experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale … POS) system to ensure smooth tracking and efficient service Diagnosis & Repair: Identify issues with both hardware and software, carrying out necessary repairs to meet time and cost efficiency standards for customers Stock & Repair Tracking: Conduct regular inventory checks for all repair parts and maintain accurate records of repair stages More ❯

Customer Success Manager at Hippo Labs (Visa Sponsorship) Hippo Labs is looking for a highly skilled Customer Success Manager with exceptional communication abilities and a proven ability to excel in a fast-paced environment. Ideal candidates will have prior experience in a customer service role. This … are deeply committed to their work. Together, Hippo Labs aims to make a lasting impact on NHS practices and the wider healthcare landscape. Position: Customer Success Manager Salary: £40,000 to £60,000 a year Job Type: Full Time Location: London (Hybrid), UK About the Role We're looking … for a top-tier individual to join our growing team at Hippo Labs doing important, impactful work in the healthcare technology space. Our Customer Success Manager will work across the business, liaising with new and existing customers to ensure we're delivering great experiences and promote growth for the More ❯

now given away nearly £1m in prize money incentivising and rewarding desirable behaviours and are excited about the value this can bring to our customer and to our growth prospects. Were a fun-loving bunch who are growing at an astonishing rate. Weve moved into a brand-new, state … keep growing the family with like-minded, passionate individuals who share our values. We care deeply. We are innovative. We deliver excellence. We are customer first. We are friendly and celebrate individuality. About the Role Account Managers are responsible for maintaining long term, trusting relationships with our customers. The … lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key duties and responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both More ❯

now given away nearly £1m in prize money incentivising and rewarding desirable behaviours and are excited about the value this can bring to our customer and to our growth prospects. Were a fun-loving bunch who are growing at an astonishing rate. Weve moved into a brand-new, state … keep growing the family with like-minded, passionate individuals who share our values. We care deeply. We are innovative. We deliver excellence. We are customer first. We are friendly and celebrate individuality. About the Role Account Managers are responsible for maintaining long term, trusting relationships with our customers. The … lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key duties and responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both More ❯

now given away nearly £1m in prize money incentivising and rewarding desirable behaviours and are excited about the value this can bring to our customer and to our growth prospects. Were a fun-loving bunch who are growing at an astonishing rate. Weve moved into a brand-new, state … keep growing the family with like-minded, passionate individuals who share our values. We care deeply. We are innovative. We deliver excellence. We are customer first. We are friendly and celebrate individuality. About the Role Account Managers are responsible for maintaining long term, trusting relationships with our customers. The … lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key duties and responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both More ❯

now given away nearly £1m in prize money incentivising and rewarding desirable behaviours and are excited about the value this can bring to our customer and to our growth prospects. Were a fun-loving bunch who are growing at an astonishing rate. Weve moved into a brand-new, state … keep growing the family with like-minded, passionate individuals who share our values. We care deeply. We are innovative. We deliver excellence. We are customer first. We are friendly and celebrate individuality. About the Role Account Managers are responsible for maintaining long term, trusting relationships with our customers. The … lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key duties and responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both More ❯

the success of the website to contribute to a smooth journey Support Trading personalised experiences to increase conversion rate Assist in ongoing improvements of customer journey and overall digital customer experience from site to delivery. Assist in management of the on-site tools and technology Working with Online … Trading Executive to support the day to day delivery Partner with Customer Service to ensure ongoing communication of site elements, functionality, and content. Address issues as they arise. Assist with SEO optimisation (title tags, meta descriptions, clean-up of backlinks, agency recommendations) Assist with publishing all blogs content … and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Private Medical Insurance Employee Assistance Programme for all Associates and their families More ❯

Service Desk Analyst - SC Cleared, MS Office, Windows 10/11 OS Up to £135 per day (Inside IR35 - Umbrella) North of London (5 days per week onsite) My client is a high-profile consultancy, who require a Service Desk Analyst with experience in MS Office Applications, Google … IT troubleshooting skills to work with an impressive end client who will require SC Clearance to work onsite. Key Requirements: Proven experience in a Service Desk environment Strong general IT troubleshooting skills, with demonstrable experience with MS Office Applications, Google Workspace Applications and Windows 10/11 OS Excellent … communication and customer service skills Ability to work 5 days per week onsite Eligibility for BPSS and SC Clearance Nice to have: Active SC Clearance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯

Service Desk Analyst - SC Cleared, MS Office, Windows 10/11 OS Up to £135 per day (Inside IR35 - Umbrella) North of London (5 days per week onsite) My client is a high-profile consultancy, who require a Service Desk Analyst with experience in MS Office Applications, Google … IT troubleshooting skills to work with an impressive end client who will require SC Clearance to work onsite. Key Requirements: Proven experience in a Service Desk environment Strong general IT troubleshooting skills, with demonstrable experience with MS Office Applications, Google Workspace Applications and Windows 10/11 OS Excellent … communication and customer service skills Ability to work 5 days per week onsite Eligibility for BPSS and SC Clearance Nice to have: Active SC Clearance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯

Service Desk Analyst - SC Cleared, MS Office, Windows 10/11 OS Up to £135 per day (Inside IR35 - Umbrella) North of London (5 days per week onsite) My client is a high-profile consultancy, who require a Service Desk Analyst with experience in MS Office Applications, Google … IT troubleshooting skills to work with an impressive end client who will require SC Clearance to work onsite. Key Requirements: Proven experience in a Service Desk environment Strong general IT troubleshooting skills, with demonstrable experience with MS Office Applications, Google Workspace Applications and Windows 10/11 OS Excellent … communication and customer service skills Ability to work 5 days per week onsite Eligibility for BPSS and SC Clearance Nice to have: Active SC Clearance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯

achieve and exceed sales targets. Have regular account management calls with clients, a minimum of quarterly touch-points. Plan and prioritise sales activities and customer contact towards achieving agreed business goals. Plan and manage personal business portfolio & territory according to an agreed market development strategy. Manage and own a … consistently delivers above expectation results. Maintain and develop existing customers through appropriate propositions and ethical sales methods, relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction. Daily update of all CRM systems. Respond to and follow up sales enquiries in a timely manner. Monitor … markets, new products, new customers, and new ways of doing business. Demonstrate online and software products and successfully manage trials to sale. Respond to customer queries in a timely fashion to enhance and develop stronger customer relationships. Work with other business units and Sales Managers on projects and More ❯

skills, with the ability to present data insights clearly to non-technical audiences. Strong analytical and problem-solving skills, with attention to detail. Excellent customer service skills and experience of working in a service-orientated environment. Proficiency in SQL for querying and managing databases. Responsibilities Analyse data … to identify trends, patterns, and opportunities for growth. Deliver actionable insights to stakeholders in finance, HR, IT, customer services, and marketing. Build interactive dashboards and reports using tools like Power BI, ensuring clarity and usability for non-technical users. Extract, clean, and transform data from existing platforms (e.g., ERP More ❯

About the Company We are an HR Company, supporting our fast-growing partners in digital banking and financial services. With a strong focus on customer experience, innovation, and security, we are committed to maintaining the trust of our users through robust fraud prevention and detection frameworks. Role Overview As … industry best practices. Utilize data analytics, rules engines, and machine learning models to detect unusual patterns and prevent fraudulent transactions. Collaborate with Product, Engineering, Customer Service, Compliance, and Legal teams to enhance fraud controls across customer journeys. Manage fraud case investigations, reporting, and escalations, ensuring timely resolution … and customer impact mitigation. Monitor KPIs and generate regular fraud performance reports for senior stakeholders. Maintain up-to-date knowledge of fraud trends, tools, and threats in the digital banking space. Support the training and development of junior fraud analysts and investigators. Liaise with law enforcement, regulators, and external More ❯