1,351 to 1,375 of 2,718 Customer Service Jobs in England

involve direct interaction with customers when the product is highly technical or sophisticated in nature, as well as supporting internal teams with technical challenges. You may also assist with customer installations and training. Key Responsibilities Provide advanced technical support for complex software, systems, and integrations. Troubleshoot, repair, and debug technical issues escalated from first-line support. Liaise with engineering … teams to report design, reliability, and maintenance issues. Assist in product installation, configuration, and customer training. Support ITSM, ITIL, or CMDB-related processes. Skills & Experience Required Strong understanding of ITSM, ITIL, or CMDB concepts. Hands-on experience with cloud platforms such as Microsoft Azure, AWS, Google Cloud Platform, and Okta. Proven experience in a technical support role dealing with … complex or highly technical systems. Excellent problem-solving and customer service skills. How to Apply: Please submit your CV detailing relevant technical support and integration experience. Rates depend on experience and client requirements AI Engineer Location: London Bridge - 3 days onsite, hybrid Salary: Up to £46,000 + benefits Interview process: 2 stages, no tasks I'm partnering More ❯

core values. Maintaining accurate client information within the CRM database. Recording call details and sales information for future reference. Experience: Proven track record in telesales or similar sales/customer service roles. Exceptional verbal and written communication skills. Ability to quickly grasp product/service knowledge and articulate it to prospects. Meticulous attention to detail. Strong organisational … skills with the ability to prioritise tasks effectively. A passion for delivering outstanding customer service. Innovative mindset with a willingness to contribute ideas. Goal-oriented and hardworking. Rewards and Benefits: Perks : Enhanced maternity and paternity 25 days holiday + bank holiday Death in Service Flexible working arrangements. Comprehensive benefits package. Opportunities for career advancement. Option to purchase additional … holiday days. This role presents an exciting opportunity to be part of a growth journey and contribute to expanding service offerings Sound good? If you're ready to take on a rewarding challenge in a supportive environment, please contact Jack at Four Squared Recruitment on (url removed) or (phone number removed More ❯

teams to help them achieve and exceed their sales targets. Administrative Support : Provide high-level administrative support to account management teams, ensuring all Adobe-related tasks are handled efficiently. Customer Support : Assist customers with their Adobe-related enquiries and issues, ensuring a high level of customer satisfaction. Process Adherence : Ensure all processes are followed correctly to maintain operational … excellence and efficiency. Reporting and Documentation : Maintain accurate records and documentation of all renewals, upsell activities, and customer interactions. Continuous Improvement : Identify areas for process improvement and implement changes to enhance efficiency and effectiveness. INDIVIDUAL RESPONSIBILITIES: Be the primary point of contact for incoming Adobe queries and requests from customers and internal departments, ensuring responses are provided within our … standard 4-hour SLA. Generate, monitor, and follow up on all quotations, and manage customer notifications for all contractual renewals. Ensure accurate processing of all orders and invoicing in accordance with operational procedures. Advise customers on licensing procedures and discuss purchasing options. Register deals for qualifying opportunities and understand how to maximise gross profit. Train customers and new starters More ❯

involve direct interaction with customers when the product is highly technical or sophisticated in nature, as well as supporting internal teams with technical challenges. You may also assist with customer installations and training. Key Responsibilities Provide advanced technical support for complex software, systems, and integrations. Troubleshoot, repair, and debug technical issues escalated from first-line support. Liaise with engineering … teams to report design, reliability, and maintenance issues. Assist in product installation, configuration, and customer training. Support ITSM, ITIL, or CMDB-related processes. Skills & Experience Required Strong understanding of ITSM, ITIL, or CMDB concepts. Advanced Unix/Linux experience. Hands-on experience with cloud platforms such as Microsoft Azure, AWS, Google Cloud Platform, and Okta. Proven experience in a … technical support role dealing with complex or highly technical systems. Excellent problem-solving and customer service skills. How to Apply: Please submit your CV detailing relevant technical support and integration experience. *Rates depend on experience and client requirements More ❯

are carried out to a high standard and handed over to the client in a professional manner. Main Tasks and Responsibilities: Design and commission Audio-Visual solutions to meet customer requirements. Producing an equipment list of everything required for the solution specified. Produce schematics and technical documentation. Attending meetings with business development managers, acting as a technical expert Program … area, salary is £50k-£55k doe, plus car and benefits. Your skills and experience • Minimum of 2 years in a similar role. • Minimum of 2 years working in a customer facing role. • Good knowledge of AV technologies, including VC and UC. • An ability to communicate technical information to non-technical staff across all levels in a way that is … easy to understand. • High quality written and verbal communication. • Competent in MS Office and Visio. • Able to produce accurate schematics/technical drawings from customer requirements. • The ability to work under pressure and to timescales, often working on multiple projects simultaneously. Advantageous: • CTS, CTS-D or CTS-I qualification. • ECS certification. • Previous experience in an AV/IT role. More ❯

full. How You Will Make an Impact In this role, you will provide vital support to the Outbound & Warehouse team and Arla Logistics, ensuring seamless order delivery and exceptional service to our customers. You will sit at the heart of our operation, collaborating across functions to solve challenges and continuously improve our processes. Coordinate with Commercial, Production, Transport and … hauliers to achieve timely order delivery and meet departmental targets. Manage and resolve customer queries, maintaining query logs and prioritising high-impact feedback. Analyse daily, weekly and monthly performance reports to identify issues and drive process improvements. Support network planning activitiesincluding pallet return plans, intersite trunking and empty-trailer repatriation. Oversee scheduling administration, system template updates and the maintenance … of risk-assessment databases. What Will Make You Successful With a minimum of 2 years' experience in a customer-service or logistics environment, you will be fluent in English and possess strong skills in Excel and SAP, along with experience in Power BI. You will have a good understanding of scheduling systems, LEAN principles, and cross-functional coordination. More ❯

full. How You Will Make an Impact In this role, you will provide vital support to the Outbound & Warehouse team and Arla Logistics, ensuring seamless order delivery and exceptional service to our customers. You will sit at the heart of our operation, collaborating across functions to solve challenges and continuously improve our processes. Coordinate with Commercial, Production, Transport and … hauliers to achieve timely order delivery and meet departmental targets. Manage and resolve customer queries, maintaining query logs and prioritising high-impact feedback. Analyse daily, weekly and monthly performance reports to identify issues and drive process improvements. Support network planning activities-including pallet return plans, intersite trunking and empty-trailer repatriation. Oversee scheduling administration, system template updates and the … maintenance of risk-assessment databases. What Will Make You Successful With a minimum of 2 years' experience in a customer-service or logistics environment, you will be fluent in English and possess strong skills in Excel and SAP, along with experience in Power BI. You will have a good understanding of scheduling systems, LEAN principles, and cross-functional More ❯

Fast growing digital specialist having their best year. Service desk management, client support. Project work and excellent career development. *1 day per week minimum in the Manchester office. Service Desk Manager needed to join one of the North-Wests best eCommerce digital marketing businesses at their central Manchester office. If you have experience within a software house, eCommerce … working with developers triaging support issues - this is a great role for you! What skills youll be needing Minimum 3 years experience in a project management, technical support or service delivery role within the tech industry. Commercial awareness with the ability to monitor and report on support performance and budgets. Experience working with agile methodologies such as Scrum and … Kanban and tracking deliverables through the SDLC. Passion for delivering excellent customer service and technical solutions. Ability to manage multiple support streams and client relationships simultaneously. Strong organisational and time-management skills. Willingness to learn and support with technical documentation and process optimisation. Adobe Commerce knowledge is highly advantageous, but not essential. What youll be doing You will More ❯

systems to ensure 100% quality Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times Perform any additional duties assigned More ❯

systems to ensure 100% quality Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times Perform any additional duties assigned More ❯

/KPI targets Highly organised with excellent attention to detail Confident with reaching out, not waiting for incoming calls. You will be proactive not just reactive High degree of customer interaction and strong customer service skills Person Specification Strong relationship builder Excellent communicator both verbally and through presentation Able to thrive in a fast paced, rapidly changing More ❯

quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace.As a Client Relationship Manager you will develop new and grow existing customer/partner relationships to deliver against specific, measurable targets. Job Description Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone … and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse … and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets Deliver high levels of customer service that lead to long-term commercial relationships Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space Uncover revenue More ❯

to enhance quality of D365 CE solutions. Skills and Qualifications End-to-end Dynamics CRM/D365 CE experience in the functional implementation of the projects (either with end customer(s) or partner(s). Advanced understanding of one or more core modules, including sales, marketing, field service, customer service. Analytic and Cooperative approach, demonstrating the ability … to work effectively within a team or independently. Full project life-cycle expertise. Excellent communication skills both written and verbal in order to provide a confident approach to customer interactions and stakeholder management. Benefits Starting Salary - Up to £60k Employee Ownership model. Flexible, remote working model. Private Medical & More. Interested? Apply today for more details More ❯

activity of the sales function, coordinating opportunities, assisting marketing activities, renewals and deal registration where required. There will be a requirement to support the internal teams with organising training, customer projects, data analysis and customer/vendor meetings with support from the head of vendor alliances. Responsibilities Identify, evaluate, and onboard new vendors to support our product and … service offerings. Lead negotiations to secure favourable terms, ensuring the best value for the company. Implement metrics and KPIs to evaluate vendor performance and optimise operations. Work cross-functionally with internal teams to align vendor strategies with overall business objectives. Manage day-to-day activities such as training, reporting, invoicing queries, catalogues, etc. and report back to the head … of our vendors internally. Support the sales function with projects, renewals, deal registration and vendor leads. Attend or support supplier meetings and events where required. Collaborate with sales, marketing, customer service, and IT teams to educate them on our strategic vendors' technology. Support marketing and sales during vendor events. Regularly review partner's websites to ensure ASM is More ❯

personal reference. You should state this when providing your referee details. Qualifications Essential Essential: Educated to GCSE level or equivalent Essential: At least 1 years experience working in a customer service orientated environment Essential: Excellent communication skills (written and oral) Strong IT skills including Microsoft Office Numerate and literate, able to supply reports as required Clear, polite telephone … way, handling a high volume of tasks and information Desirable Desirable: GCSE mathematics & English Desirable: Experience working in primary care Desirable: Excellent EMIS Web user skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made … to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Brocklebank Group Practice Address 249 Garratt Lane London SW18 4DU Employer's website https://www.brocklebank-practice.co.uk/ More ❯

Field Service Engineer (Shutter Doors/Alarm Systems) £18-20/hour + Training + Clear Progression Routes + Van + Fuel Card + Door to Door Pay Local Patch with Occasional Stays Away Ideally Located: Harrow, Watford, Epping, Harlow, Essex, Brentwood Are you a Field Service Engineer from an electrical and mechanical background looking to refine your … well as their alarm systems/control panels. You will be expected travel away from time to time for overnight stays when required. This role would suit a Field Service Engineer looking for the next step to elevate their career, who enjoys working with customers to help solve and fix problems and who is always looking to improve their … skills and knowledge. The Role: Servicing and repairing fire shutters/curtains. Fault finding and diagnostic work. No less than 40 hours per week, 7am start. The Person: Field Service Engineer Shutter Doors/Alarm Systems experience An electrical and mechanical background. Great customer service skills. Reference Number: BBBH259624 To apply for this role or to be More ❯

Field Service Engineer (Shutter Doors/Alarm Systems) £14 - £16/hour + Training + Clear Progression Routes + Van + Fuel Card + Door to Door Pay Local Patch with Occasional Stays Away Ideally Located: Bolton, Blackburn, Preston, Chorley, Rochdale, Darwen Are you a Field Service Engineer from an electrical and mechanical background looking to refine your … well as their alarm systems/control panels. You will be expected travel away from time to time for overnight stays when required. This role would suit a Field Service Engineer looking for the next step to elevate their career, who enjoys working with customers to help solve and fix problems and who is always looking to improve their … skills and knowledge. The Role: Servicing and repairing fire shutters/curtains. Fault finding and diagnostic work. No less than 40 hours per week, 7am start. The Person: Field Service Engineer Shutter Doors/Alarm Systems experience An electrical and mechanical background. Great customer service skills. Reference Number: BBBH259622 To apply for this role or to be More ❯

About LRN: Do you want to use your client service and sales experience to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a fast-growing SaaS company providing ethics and compliance management solutions to help clients navigate complex … risk - enabling them to focus on what they do best. Position Overview: LRN is seeking a Client Success Manager to maintain relationships and ensure value delivery within our existing customer base. In this role, you will be one of two primary points of contacts for clients with the other being a delivery Project Manager. You will work closely with … set (library content, platform, bespoke learning solutions, and advisory consulting). You will be an ambassador for LRN by being a trusted strategic advisor to our clients, a strong customer advocate, and the link between LRN and our existing customer base. The individual in this role will have the opportunity to: Manage all commercial aspects of the relationship More ❯

5.30pm Reporting into the Finance & Operations Manager,this person will assist in all general office operations including, but not limited to, book-keeping, finance, administrative and clerical support, handling customer calls, ticket logs and sales enquiries, supporting the Finance & Operations Manager, the company CEO and Support Centre. Ideal Candidate will have: Strong administration skillswith experience in a Finance/… office maintenance Administer and perform all administrative and clerical functions Coordinate courier & postal services to clients and suppliers Manage renewals for office insurance, utilities etc Set up and maintain customer and supplier contracts Raising & managing PurchaseOrders Order supplier goods, office equipment and sundries Assist CEO to sourceproducts and assistwith sales related documentation such as quotes and proposals Receive calls … for CEO, sales team and support team and provide excellent customer service Managing and maintaining the office Quality Assurance system to ISO 27001 including preparation of documentation for annual audits. Being able to muck in with what ever is needed to keep the office running smoothly! This is a busy and varied role and they are looking for More ❯

We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs … join our UK-based team in London. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. Ideal candidates should possess excellent customer service skills and be capable of working effectively both within a team and independently. Incident, change and problem management is a crucial aspect of this role, requiring regular … updates to the business and through the service desk. The team's responsibilities will be closely integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud More ❯

Trainee Service Desk Administrator/Advisor Melksham Full-time, Permanent £24,600 per annum Are you experienced in providing great customer service? Would you like to work for a growing company, where progression is key? If the answer is YES this could be the role for you. We are looking for a self-motivated individual, to join … over the phone and by email. Main Duties Log support tickets Ordering parts Arrange site visits for engineers to attend Assign engineers to tickets Arrange delivery of parts to customer sites Follow up on support Tickets to ensure they are completed and closed Skills and Experience Ability to work in a fast-paced environment Excellent verbal and written communications More ❯

e.g., natural language processing, machine learning algorithms). Experience designing and deploying AI solutions, preferably within Salesforce environments, specifically automating tasks, enhancing knowledge systems, and optimizing workflows for sales, service, billing, or professional services teams. Experience with cloud-based AI services (e.g., AWS AI/ML, Google Cloud AI, Azure AI). Understanding of software sales, support operations, and … common customer service challenges. Strong analytical and problem-solving skills with a keen eye for detail. Excellent communication and collaboration skills, with the ability to translate technical concepts to non-technical stakeholders. Ability to work independently and as part of a team in a fast-paced environment. Right to work in the UK for any employer on an More ❯

supplying high-quality solutions to the security industry. Our products are trusted by installers, integrators, and end users across the UK and beyond. We pride ourselves on delivering exceptional customer service and innovative technology. The Role As a Technical Support Engineer, you’ll be the first point of contact for customers and field engineers seeking assistance with our … products. You’ll use your technical knowledge, problem-solving skills, and product expertise to troubleshoot issues, provide clear guidance, and ensure a positive customer experience. Key Responsibilities: Provide technical support via phone, email, and remote assistance tools Diagnose and resolve product-related issues for customers and engineers Advise on installation, configuration, and maintenance of door entry and access control … Looking For: Experience in technical support or engineering, ideally in the security, access control, or related electronics industry Strong troubleshooting and problem-solving skills Excellent communication skills with a customer-first mindset Ability to explain technical information clearly to non-technical users Knowledge of electronics, networking, or low-voltage systems is highly desirable What’s In It For You More ❯

and software issues. Contact us directly with any questions regarding this open position. Experience resolving problems directly with users Strong technical skills across all aspects of IT support Excellent customer service skills Familiarity with various deskside technologies Role may require enhanced referencing or vetting due to its varied nature As part of a dedicated team, you will work … onsite providing support for deskside services and printing. You will be supported by your Service Delivery Manager, Team Leader, and colleagues. You will handle various tickets daily, resolving issues with empathy, pragmatism, and a focus on customer satisfaction-aiming to leave each user satisfied with the service. This role offers the opportunity to directly impact users' daily work … Level 2 IT support for hardware and software issues. UK - Liverpool Airport Apply now IT Support Engineer (Hammersmith) Deliver excellent hardware, software, and technical support to ensure the best customer experience. UK - Hammersmith, London Apply now IT Support Engineer (Pinewood Studios) Provide top-tier support for hardware, software, and technical issues. UK - Pinewood Studios Apply now IT Support Engineer More ❯

The Role You'll drive operational strategy, lead a high-performing team and ensure smooth, compliant payment processing. This is a pivotal leadership role with responsibility for transaction processing, customer support, compliance, and operational transformation projects all while maintaining a seamless customer journey. Key Responsibilities Lead and deliver operational strategy in line with growth plans and client needs. … Oversee payments operations, reconciliation, settlement and customer support. Manage relationships with major payment gateways and acquirers (e.g., Adyen, Worldpay, Visa, Mastercard). Drive operational transformation projects, onboarding new EV clients and ensuring systems scalability. Ensure compliance with PSD2, PCI DSS, AML and other relevant regulations. Champion a high-performance culture across operations, compliance and customer service teams. … Confident stakeholder manager with excellent communication skills. EV sector experience is essential. Success Measures High payment success rates and uptime SLA adherence and rapid issue resolution Strong NPS and customer satisfaction Efficient operational cost control Timely project delivery and high team engagement If you feel you could be suitable please apply for immediate consideration More ❯