work, and have a positive impact on the communities and world around us. The Role: As the E-Commerce Operations Analyst, you will support the Consumer Relations team with customer escalations across our 3 Brands: HOKA, UGG and Teva. You will assist with processing manual refunds and creating site credits, while ensuring all are handled within the Service … DO GREAT: You inspire to do greater things, to create opportunities to better the business and our world for the future. We would Love toHearfrom People with: Experience in customerservice, logistics or fraud is welcome Proficient in Microsoft applications, particularly in Excel & PowerPoint Fluency in additional European languages is a plus, but not essential for this role More ❯
lookout for proactive and confident problem solvers to join our clients IT support team in Lincoln. If you excel in a dynamic setting and have a knack for resolving customer issues, this role is for you! Key Responsibilities: Offer support to customers through phone and email. Investigate and troubleshoot issues reported by users, ensuring swift and effective solutions. Correct … ticketing system, ensuring accuracy. Prioritise and manage the tickets, ensuring compliance with SLAs. Escalate complex issues as needed. Requirements: Strong communication skills and a problem-solving mindset. Experience in customer-facing support, particularly in application or technical support. Proficiency in report generation. Keen attention to detail. Ability to collaborate effectively within a team while managing individual responsibilities. If you … are a motivated individual with a passion for IT and customerservice, then we want to hear from you! Our client offers a supportive and collaborative work environment, providing opportunities for professional growth and development. Please note that a full driver's licence is required for this role, as occasional travel may be necessary. Adecco acts as an More ❯
Support to Win.tv, is the hosted telephony support service from Train to Win.tv, the leading telecoms training company for the channel. We've used our decades of expertise in training and development and merged it withan unparalleledknowledge of the platforms in the market to create a truly differentiated support service. We provide a fully managed services to industry Service … non-commercially impacting change requests by end users. This includes all Moves, Add's, Changes and Provisioning of services. About the Job: The Order Delivery Manager works within the Service Delivery team involved in order provisioning and assisting the support teams. The main function of the role is to process orders both new as well as actioning adds, moves … their End User Customers to coordinate the logistics of their order Efficient & timely coordination of activities across all teams is vital to ensure customers receive the highest quality of service delivery This includes a clear and understandable line of communication between all parties Working alongside the support teams for a consistent approach Reporting to the Operations Director Skills/ More ❯
necessary Collaborate closely with internal teams in different regions Take initiatives to improve internal process and procedure (in line with Winnow Int'l) Support our front line tech and customer support team with clients' enquiries where required Education and experience: You are likely to be least degree educated You will have gained work experience ideally within a multi-national … field of study whilst being driven and committed to helping the organisation achieve its mission You have proven experience of knowing what it takes to provide consistently first-class customerservice to customers, remaining calm and measured even when dealing with the most demanding of individuals You have excellent attention to detail and a meticulous eye for identifying … roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn. Competitive base salary Customer Success bonus scheme Company stock options package Pension scheme Eye care vouchers and eye care allowance Life insurance Company part-funded health insurance 2 Wellness hours per month, plus More ❯
West Malling, Kent, United Kingdom Hybrid / WFH Options
Lumina Energy
part of Commercial Services Group (CSG the UK's largest local authority trading company, we operate with a strong public sector ethos while driving innovation and growth across our service lines. Why this role matters The Helpdesk Team Leader role plays a vital role in ensuring that every team member has a role to play in achieving set goals … other departments to support overall company goals and strategy. Protect company data by enforcing strong information security practices. Provide solutions to complex IT issues or escalate appropriately across the customer base. Prepare reports for management and key stakeholders as needed. What we're looking for Team Leader capabilities and demonstrable leadership skills, providing direction, escalation and managing major incidents. … Excellent communication and organisational skills. Strong customerservice experience. The ability to multitask whilst leading, directing and controlling team performance. Experience working on an IT Helpdesk is desirable but not essential. What you'll get in return Salary of £32,500 per annum 25 days annual leave Life assurance cover (4x salary) Pension scheme with 4% employer contribution More ❯
6 GATTON PARK BUSINESS CENTRE, WELLS PLACE, MERSTHAM, REDHILL, England
NSSLGLOBAL LTD
NSSLGlobal is looking for a Credit Control Apprentice. You will support the credit control team in managing customer accounts and chasing overdue invoices. Role Monitor the accounts receivable ledger for outstanding balances and discrepancies Record and update customer contact and payment information accurately Assist with daily banking tasks and payment allocations Learn to use accounting and credit management … 5.30pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 30th September 2025 Start Date Wednesday, 1st October 2025 Desired Skills Attention to detail Organisation skills Customer care skills Number skills Initiative Qualifications English GCSE, grade Grade 4 or above (Essential) Maths GCSE, grade Grade 4 or above (Essential) About the Employer NSSLGLOBAL LTD NSSLGIobaI is … a leading independent provider of satellite communications and IT management solutions with innovation and customerservice at the core of its DNA. With over 50 years of experience in the government and maritime markets, NSSLGlobal leverages its deep customer understanding and engineering skills to deliver integrated solutions. More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … become more complex, personalising the experience is a key priority. We are at a very exciting point in our growth journey and looking for ambitious, deep thinking product and customer obsessed talent to join us! The potential impact of Monzo is huge and we're only 1% done and we have the opportunity to impact billions of people's … the most of Monzo. That means you'll: Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo's goals and an exceptional customer experience. Communicate effectively: you get people inspired by the product vision and you share the right context with the right people at the right time. Collaborate seamlessly: partner with More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Zachary Daniels
Ecommerce Trading Assistant | £28k | South West London | Hybrid working Zachary Daniels are delighted to be working with a well-established UK clothing brand known for its rich heritage, loyal customer base, and commitment to timeless British style. As the brand continues to grow and expand its digital presence, we're recruiting an Ecommerce Trading Assistant to join the team … also supporting the onboarding of exciting new names as part of the company's ambitious growth strategy. As Ecommerce Trading Assistant, you'll help drive online performance, shape the customer journey, and support the wider Ecommerce team in delivering commercial success. Key Responsibilities as Ecommerce Trading Assistant: Support the Ecommerce Trading Manager in day-to-day website trading Manage … and post-campaign analysis Work with merchandising to monitor stock levels, support product performance, and drive conversion Conduct regular quality control checks across the site to ensure accuracy and customer satisfaction Produce weekly and monthly trade reports using tools such as Google Analytics Collaborate closely with marketing, customerservice and merchandising teams to support cross-functional campaigns More ❯
Kingston Upon Thames, England, United Kingdom Hybrid / WFH Options
Zachary Daniels
Ecommerce Trading Assistant | £28k | South West London | Hybrid working Zachary Daniels are delighted to be working with a well-established UK clothing brand known for its rich heritage, loyal customer base, and commitment to timeless British style. As the brand continues to grow and expand its digital presence, we're recruiting an Ecommerce Trading Assistant to join the team … also supporting the onboarding of exciting new names as part of the company's ambitious growth strategy. As Ecommerce Trading Assistant, you'll help drive online performance, shape the customer journey, and support the wider Ecommerce team in delivering commercial success. Key Responsibilities as Ecommerce Trading Assistant: Support the Ecommerce Trading Manager in day-to-day website trading Manage … and post-campaign analysis Work with merchandising to monitor stock levels, support product performance, and drive conversion Conduct regular quality control checks across the site to ensure accuracy and customer satisfaction Produce weekly and monthly trade reports using tools such as Google Analytics Collaborate closely with marketing, customerservice and merchandising teams to support cross-functional campaigns More ❯
Gloucester, Gloucestershire, England, United Kingdom
Quest Search and Selection Ltd
their dynamic digital team. This is a great chance to contribute to a mission-led business, helping deliver a smooth and engaging online experience to a loyal and growing customer base. The company is excited to be collaborating with a rapidly expanding British brand leading the way in premium living and sustainability. Role and Responsibilities of this eCommerce coordinator … content, manage product uploads, and optimise website content using Magento. Craft compelling, SEO-friendly product descriptions that reflect the brand’s tone and enhance visibility. Coordinate with operations and customerservice teams to manage stock levels and ensure a smooth customer experience. Contribute to the execution of the CRO and UX improvement roadmap, supporting initiatives to boost … coordinator role- 1-2 years of experience in a similar eCommerce or trading role, preferably in a direct-to-consumer (B2C) setting. Strong commercial awareness and understanding of online customer behavior and performance indicators. Excellent attention to detail, with strong communication and organisational skills. A proactive team player with a growth mindset and interest in digital trends. Comfortable using More ❯
a match for you please view our other vacancies for one that may be a better fit. What You'll be Doing: Managing and servicing a portfolio of existing customer's accounts and maximise revenue generation, whilst identifying and developing new account t to help the business to gain greater market share; Develop new clients in the carrier telecom … such as IPLC, MPLS VPN, IP Transit, data centre and IT integrated solutions etc. in the region assigned within Europe and Africa; B-end business support, including sourcing telecom service and local access (such as IPLC/IEP, IP-VPN, IP Transit, Data Centre etc.) in the region of Europe and Africa, coordinating the implementation of service delivery … and achieving all set sales targets; A-end business support, including inquiry and order processing, agreement negotiation, customerservice support for special projects; Working closely with internal and external parties to organise various components needed to initiate, run and conclude sales projects by following sales policies, practices and procedures; Develop and construct good resources for providing services and More ❯
a match for you please view our other vacancies for one that may be a better fit. What You'll be Doing: Managing and servicing a portfolio of existing customer's accounts and maximise revenue generation, whilst identifying and developing new account t to help the business to gain greater market share; Develop new clients in the carrier telecom … such as IPLC, MPLS VPN, IP Transit, data centre and IT integrated solutions etc. in the region assigned within Europe and Africa; B-end business support, including sourcing telecom service and local access (such as IPLC/IEP, IP-VPN, IP Transit, Data Centre etc.) in the region of Europe and Africa, coordinating the implementation of service delivery … and achieving all set sales targets; A-end business support, including inquiry and order processing, agreement negotiation, customerservice support for special projects; Working closely with internal and external parties to organise various components needed to initiate, run and conclude sales projects by following sales policies, practices and procedures; Develop and construct good resources for providing services and More ❯
IT Support//Service Desk Analyst Engineer//Norwich//Contract//initial 3 months//£15.88 PAYE (£20 Umbrella) per hour REED Technology are working with a client who are looking for a skilled and motivated Digital Service Desk Analyst Engineer to join their Digital Services team, providing technical support across multiple … sites. This is a hands-on, customer-focused role involving hardware and software support, asset management, and process improvement. Key Responsibilities: Deliver technical support for end-user devices, software, and peripherals, including installation, upgrades, diagnostics, and repairs. Manage the lifecycle of IT hardware assets, including asset tagging, configuration, disposal, and CMDB updates. Carry out repairs and configure smartphones/… What You’ll Need: Experience in an IT support environment, preferably in a large organisation. Strong understanding of IT hardware/software, fault resolution and asset management. Excellent communication, customerservice, and organisational skills. Relevant IT qualifications (e.g. MCDST, MCITP, MCP) or working towards them. Willingness to travel between sites and participate in the on-call rota. If More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Allica Bank Limited
our third-party vendor relationships, ensuring alignment with the bank's strategic goals and regulatory requirements. You will lead a team that drives operational efficiency, mitigates risks, and enhances service delivery across our vendor network, which supports core banking, payments, security, and customerservice functions. This is a high-impact role requiring strong leadership skills, a deep More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Global Technology Solutions Ltd
This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customerservice experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Polish and English speaking, with strong all-round communication skills. If you are a charismatic Polish and English-speaking More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Global Technology Solutions Ltd
This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customerservice experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking More ❯
This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customerservice experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Polish and English speaking, with strong all-round communication skills. If you are a charismatic Polish and English-speaking More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customerservice experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Polish and English speaking, with strong all-round communication skills. If you are a charismatic Polish and English-speaking More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customerservice experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking More ❯
This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customerservice experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Polish and English speaking, with strong all-round communication skills. If you are a charismatic Polish and English-speaking More ❯
This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customerservice experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking More ❯
We are the Parliamentary Health Service Ombudsman, an independent national ombudsman service. We are here to make final decisions on complaints that are yet to be resolved by the NHS in England, UK government departments, and some other public organisations. We do this fairly and transparently without taking sides, and our service is completely free. About the role … high performance • Participate in learning & development activity and professional development as required in relation to the role • To contribute to an environment of continuous improvement and excellence • Provide excellent customerservice to all internal and external stakeholders • Take decisions in accordance with the role's delegated authority under the casework and/or non-casework delegation schemes • Ensure … through data analysis • Excellent intellectual ability in order to analyse complex legislation and to be able to apply it to particular cases and situations What's on Offer • Civil Service Pension scheme (min 26.6% employer contribution) • 30-day holiday entitlement, + 2.5 extra statutory holidays on top of the normal public and bank holidays • Flexible working • Access to a More ❯
The Company My client is a top 50 Managed Service Provider (MSP) in Europe, delivering fully managed IT services to a range of UK and global clients 24 hours a day, 365 days a year. With a proven track record of providing enterprise-grade support, security, and consulting solutions, they cater to mid-sized and growing businesses in the … to lead projects with a meticulous attention to detail. Required Attributes: Strong technical knowledge of common IT product stacks. Demonstrated leadership skills in project management. Exceptional organisational, presentation, and customerservice skills. Outstanding written and verbal communication skills. A motivated approach to delivering excellent customer service. The ability to engage with stakeholders at all levels, from technical More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We've built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy … find the perfect team for you along the way. Tackling the most complex and ambiguous design challenges, turning complexity into elegant, scalable solutions that empower teams and improve the customer experience. Defining and delivering large-scale projects that connect initiatives across the business, using design methods to align strategies and drive impactful outcomes. Leading the creation of compelling product More ❯
Unit 5, Church Trading Estate, Slade Green Road, Erith, England
EUROPEAN INFORMATION TECHNOLOGY LTD
warehouse operative, you’ll be responsible for all aspects of equipment coming in, tidiness of working environment, stock control and pick, pack and dispatch of equipment in line with customer SLA’s as well as the set-up and configuration surrounding IT technology and digital products. Role Ensuring all goods are picked from dispatch according to the picking procedure … Loading EPOS menus and data integrity from a digital perspective Ensure all terminals/consignments are loaded correctly and on time, ready for courier collection and within SLA Adding customer-specific digital logos into payment terminals in line with their brand Ensure the warehouse is tidy and the equipment received is scanned in on receipt Ensure you are working … in accordance with health & safety regulations Working on any documentation that may assist with the process to ensure we continue to develop and improve upon our service delivery Answer and redirect all incoming calls and emails as appropriate Update the stock system and keep it accurate at all times Boxing & labelling of equipment Logging equipment into the stock management More ❯