876 to 900 of 2,267 Customer Service Jobs in England

leading national provider of fire and security solutions, trusted by thousands of businesses across the country. With many years of industry experience, this team prides itself on delivering exceptional service and high-quality, reliable systems. They are now looking to expand their team of expert engineers who share their commitment to safety and customer satisfaction. What's on … you will be responsible for carrying out small works across both fire and security systems. Key Responsibilities: To pick up small works orders that have been raised by the service team and ensure repairs are all in line with the British Standards Diagnose and repair faults on fire alarms, CCTV, Access Control and Intruder systems Provide technical support and … advice and support to customers. Complete all relevant documentation and reports as required. Ensure work is carried out in accordance with company policies, procedures, and safety standards. Maintain strong customer relationships, providing excellent service at all times. Requirements: Proven experience as a Fire and Security Engineer Knowledge and understanding of fire and security systems, including relevant regulations and More ❯

ServiceNow best practices, helping teams adopt the platform efficiently Work closely with a team of 8 developers to ensure smooth delivery of solutions Focus on key modules such as Customer Service Management (CSM), CMDB, and Service Central What We're Looking For 5+ years as a Business Analyst, Systems Analyst, or similar Strong experience working with ServiceNow … and acceptance criteria Comfortable advising stakeholders who are new to ServiceNow Skilled in process mapping and workshop facilitation Agile delivery experience (Scrum or Kanban) Familiar with ITIL principles and service management frameworks Nice to Have Experience working in Managed Services environments Certifications in ServiceNow, ITIL, or Agile (e.g., CSM) Other Details Inside IR35 - must work via an umbrella company More ❯

fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power … specification. Ensure all designs are fully documented to support project delivery. Ensure site Health and Safety compliance and escalate any immediate issues to line management. Provide high levels of customer service and ensure the company is always represented professionally. Qualifications Qualifications For development purposes the following knowledge, skills and experience are required. Experience : Previous experience in a customer More ❯

and alignment. Attendance is expected and fully supported. Team/Role Paragraph: This is a brief paragraph about your team and/or the role. The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class support across multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with … Compliance Analysts responsible for enhanced due diligence (EDD), transaction monitoring, to include preparation and filing of Suspicious Activity Reports (SAR). The supervisor sets a culture of ownership and customer focus on their teams by supporting individual and team goals and ensuring best in class customer service experiences through the team. Supervisors also identify broader customer More ❯

It will focus on expanding the existing mission critical ecosystem of Data and BI systems for analytics and decision making, using Primarily Data Warehouse/Mart, Data Lake, Self Service BI Tools and Data Science/ML platform using Oracle, Snowflake and AWS tech stack. Qualifications We are looking for a skilled Lead Data Engineer who: Personal Attributes: Self … practices and learn quickly Passionate about data and technology and its application to solve business problems Excellent interpersonal skills and the ability to communicate at all levels Be highly customer focused with ability to work collaboratively Strong influencing and negotiating skills in a personable and professional manner Strong analytical skills, both qualitative and quantitative Ability to make recommendations and … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and resources content for email campaigns … and learning outcomes. You will collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development and the difference that this … internal customers and internal and external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content such as content management systems More ❯

Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire. This role will involve supporting a Trust of primary schools where you will be the … liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT … To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular More ❯

You will engage leadership on opportunities to help you win! Here's what you'll do: Identify and create value with partners to large enterprise customers Own and drive customer engagement Engage at customer and partner C level and manage the buying centre and drive those relationships from initial contact to contract signature and beyond Prospect with a … executive level Understanding of business management and operations Tech savvy and experienced in a consultative approach with customers Strong written and verbal communication, prioritization, and multi-tasking skills Excellent customer service and follow up with customers and the network Growth mindset, with a focus on customers Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing … tasks and customer needs Values a diverse and inclusive work environment More ❯

robust and scalable architecture patterns and engineering best practices, driving adoption of ever-evolving AWS technologies. As a Software Development Engineer, you will be working on an in-house Service Mesh for centralized traffic management and SOA policy implementation at Amazon, focusing on features like security, authentication, authorization, load balancing, throttling, routing, and more. Your products will continuously improve … KPIs (availability, efficiency, productivity) on behalf of service owners by managing SOA concerns, providing automation, tooling, and higher-level abstractions. Our vision is to make Amazon's Service Oriented Architecture (SOA) more manageable and developers more productive by building an ecosystem of managed abstractions that allow Amazon Retail developers to focus on their unique business logic and business … just work" and are always consistent with Amazon best practices. If you are interested in programming in Golang and Java, empowering thousands of Amazon most critical business processes with Service Mesh features, then this job is for you. If you do not know Golang, our training and on-boarding support will help you pick it up. Come help us More ❯

Provisioning Coordinator - Customer Engagement Focus - £28,000-£32,000 - Camberley ,GU17 The Role Are you experienced with building strong relationships with customers? Do you enjoy coordinating and delivering a seamless customer experience in a fast-paced environment? If so, we have an exciting opportunity for you. Windsor Telecom is a dynamic and customer-centric telecommunications provider, delivering … innovative solutions to businesses across the UK. We pride ourselves on our exceptional customer service and deep understanding of the industry sector. We are looking for a Provisioning Coordinator who enjoys working with people and ensuring a smooth onboarding experience for our clients. While you do not need deep technical knowledge, an understanding of the telecoms sector will … be helpful. If you are ready to help us deliver outstanding service to our customers, we would love to hear from you. Key Responsibilities: Act as the primary point of contact for customers during the provisioning process. C oordinate the delivery of IT and telecoms services including broadband, telephony, and Microsoft cloud solutions. Liaise with internal teams and third More ❯

YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving license with flexibility … to travel between offices If you're a driven, customer-focused IT leader ready to take ownership of a critical function and be part of an exciting growth story - I'd love to hear from you! 48799CC1R INDFIR More ❯

YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving license with flexibility … to travel between offices If you're a driven, customer-focused IT leader ready to take ownership of a critical function and be part of an exciting growth story - I'd love to hear from you! 48799CC INDFIR More ❯

YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving license with flexibility … to travel between offices If you're a driven, customer-focused IT leader ready to take ownership of a critical function and be part of an exciting growth story - I'd love to hear from you! 48799CC1R INDFIR More ❯

and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft … Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up More ❯

Entry Level) Hybrid working - Offices in Harrogate. Paying £24,500 + benefits. A leading Managed Services Provider is seeking a proactive and enthusiastic Incident Management Analyst to join their Service Desk team. This is an ideal opportunity for someone starting out in the industry who's eager to develop within a professional and fast-paced environment. You'll play … a vital role in managing customer incidents, ensuring clear communication, timely resolution, and continuous improvement across their processes. Key Responsibilities: Handle customer incident escalations and provide timely updates Monitor VIP and sensitive tickets to prevent SLA breaches Document incident reports and contribute to process improvements Conduct quality checks and support team training Assist in integrating new customers and … identifying problem tickets What We're Looking For: Strong communication and customer service skills Good attention to detail and time management Able to work under pressure and across teams Willingness to learn and tackle new technical areas ITIL 4 Foundation (desirable) Hybrid working - Offices in Harrogate. Paying £24,500 + benefits. Must be eligible to work in the More ❯

enthusiastic about technology. The ideal candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. This role involves onsite support to multiple areas covering Berkshire, Hertfordshire and London Borough of Richmond-On-Thames. Applicants must hold a valid UK driving license … pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and TIO, this … will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts. Key Responsibilities include: Managing the schools network infrastructure and ICT based applications Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups. Providing technical advice, training and support to staff to enable More ❯

general ledger. Process & check refund & cancellation requests & changes in settlement time frames. Working on systems such as Salesforce, Microsoft Excel & NetSuite and other software to support our processes and customer base. Achieving your KPI’s to provide our customers with the highest level of customer service and support. Support general financial related queries from Merchants Competencies: Attention More ❯

save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … customers. You'll be setting up and managing a multitude of key partnerships, building operational processes that are fit to scale globally, and act as the voice of the customer in the team. Taking complete ownership of operations in the team: Building, scaling, and managing all their processes. Working with partners in Customer Ops to optimise support and … streamline internal processes. Diving into the data and working collaboratively to analyse customer problems and process inefficiencies. Prioritising and proposing solutions to improve customer outcomes and optimise processes. Establishing and managing SLAs to optimise performance of our products and processes. Setting up new partnerships and managing performance of existing suppliers. Collaborate with cross functional teams and partners to More ❯

an enthusiastic and professional Team Leader to join their passionate and dedicated team.This is a fantastic opportunity to join a well-established and successful business, contributing towards the overall customer experience by supporting across the customer process. Benefits: Competitive salary Excellent working environment Progression opportunities Westfield health Overtime (as required by the business) Team Leader Responsibilities: Respond to … the Management Team Communicating and documenting any business/process changes effectively Managing the end-to-end lifecycle of team members Required Skills & Experience: Experience managing a team Proven customer service experience within a similar role with proven leadership experience Excellent communication skills, able to work effectively within a team and build customer relationships IT literate and … employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT, and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire. More ❯

Cyber Security, will enable you to proactively respond to incidents, support strategic organisational goals, and enhance our security posture. Flexibility, a collaborative mindset, and a drive to deliver excellent customer service are essential as you contribute to NHSBT's vital life-saving mission. Main duties of the job In this role you will Provide proactive Cyber Security Operations … be required to participate in an on-call rota to provide emergency out of hours cover. About us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families … NHSBT promotes flexible working opportunities where the role will allow. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years. NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of More ❯

regional e-commerce platforms. Manage product listings, pricing, and inventory to meet the needs of global markets. Apply SEO best practices to improve visibility and conversion rates. Digital Marketing & Customer Engagement Conduct market research and outreach to build strong customer relationships. Support digital marketing campaigns that drive traffic and boost sales. Enhance the user experience through journey mapping … usability testing, and optimisation. Collaborate with customer service to analyse feedback and enhance satisfaction and retention. Streamline the customer journey from lead generation through to post-purchase follow-up. Sales & Performance Tracking Implement growth strategies to attract new customers and expand market reach. Use data insights and reporting tools to monitor performance and drive improvements. Support product More ❯

collection of familiar brands and fresh new products - from home and fashion to beauty, electronics and jewellery - and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC International brings the QVC shopping experience to millions of people in Germany, Austria, Japan, the U.K., Ireland and Italy.QVC International reaches 124 million homes via 10 television … ensuring alignment with our goals and industry best practice. You will d rive the identification, prioritisation, and delivery of automation opportunities (Gen AI and RPA) that enhance efficiency and customer experience. You'll lead change management and business adoption for AI and automation projects , developing communication, training, and enablement strategies to embed new capabilities and foster a culture of … you enjoy being a part of a team, creating experiences and delighting customers, you'll love it here. If you're excited about retail, media, social, live streaming, technology, customer service, design and more, you'll find amazing projects to work on. If you want to grow professionally and learn every day, you ' ll thrive with us . More ❯

their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for … past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers' Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers' Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer … via presentations and product demos Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value Assessment calls, and more Respond More ❯

What Experience is Required 2+ years in a hands-on IT support role within a Microsoft-based environment Experience supporting Windows PCs, Office 365, Azure, and networking technologies Strong customer service skills with a proactive and analytical approach to problem-solving Salary & Benefits Salary of £30,000 24 days holiday + bank holidays Life cover and Employee Assistance … Aylesford, and surrounding areas. How to Apply Please apply with your CV sent in strict confidence to Kate Morgan at CV Screen for immediate consideration. Alternate Job Titles IT Service Desk Engineer 1st Line Support Technician Desktop Support Analyst IT Helpdesk Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply More ❯

Windows. Skills in Office 365 as well as hardware building are definitely a bonus. Specific duties will include (but aren't limited to): The timely and accurate logging of customer issues into the Call Management system, from both phone calls and incoming emails Using the formal call logging system in place, and be responsible for the quality of the … ability if you don't need to escalate. recognising when a call is urgent and escalate accordingly, Carrying out configuration and testing of new kit prior to install at customer site The ability to work as part of a team, whilst remaining self-motivated in managing your own workload; the ability to demonstrate an excellent customer service … 00pm Monday - Friday excluding Bank Holidays and you will work a 37 hour week around these hours. You may be asked to work the occasional weekend to support customer migrations; this will be supervised and time given back in lieu. In addition, you'll be expected take part in the Technical Support meetings which take place one morning each More ❯