Service Desk Team Leader (24x7)
- Hiring Organisation
- NEC Software Solutions
- Location
- Swindon, UK
- Employment Type
- Full-time
problem solve with their teams and work collaboratively with key business stakeholders. The role is responsible for delivering of Services aligned to the ITIL framework and maintaining compliance with ISO20000. The role is Mon-Fri 09:00-17:30 and is hybrid office based in either Chippenham Travelling … business priorities, objectives and drivers to implement continual service improvement strategies Work very closely with other process team leaders to ensure a full ITIL aligned end to end service is available to stakeholders Build and maintain relationships with internal and 3rd party organisations as required, such as technical resolver teams. ...