problem-solving ability and ownership mentality. Strong documentation and organisational skills; confident using ticketing systems and standard office software. Eligible for or already hold DV Security Clearance. Knowledge of ITIL and wider MOD networks across land and sea is advantageous. If you're technically sharp, operationally focused, and thrive in demanding defence environments, this is a fantastic opportunity to play More ❯
problem-solving ability and ownership mentality. Strong documentation and organisational skills; confident using ticketing systems and standard office software. Eligible for or already hold DV Security Clearance. Knowledge of ITIL and wider MOD networks across land and sea is advantageous. If you're technically sharp, operationally focused, and thrive in demanding defence environments, this is a fantastic opportunity to play More ❯
High attention to detail and a passion for maintaining software quality throughout the development lifecycle. Experience in transforming technical processes and supporting the development of ITSM within a maturing ITIL environment. What is the next step? If you believe this is the right role for you, click ‘Apply’ or call us, and one of our team members will be happy More ❯
Support the development of training materials and documentation for both administrators and end-users. Promote adoption of delivery and service methodologies Encourage consistent use of Agile (project delivery) and ITIL (service management) practices to drive efficient, compliant, and high-performing outcomes. Manage platform upgrades and feature adoption Ensure the Salesforce environment remains current by coordinating system updates and enabling new More ❯
Northwich, Cheshire, North West, United Kingdom Hybrid / WFH Options
TEEMZ LTD
e.g. FTTC, FTTP, MPF, VOIP Experience of working in a Telecoms Industry will be a strong advantage to the role A strong grasp of Microsoft Office, ITSM tools, and ITIL frameworks. Exceptional communication skillsclear, confident, and calm under pressure. Bonus if you have: Power BI skills, telecoms industry experience, and a results-driven mindset. More ❯
SLA’s. Conduct regular incident and problem ticket reviews, using your experience to capture trends, improve quality and drive continual service process improvements. Deliver and improve Service Management and ITIL best practice, taking ownership of incident quality control, working closely with SIAM, service desk and internal and external vendors. Utilise your experience in tooling, communication & workflow – working closely with the More ❯
Lichfield, Staffordshire, United Kingdom Hybrid / WFH Options
Central England Coop
I am right for this role? Ideally, you'll have a high level of technical ability across disciplines including networking, security, applications, desktops, and EPOS environments. Experience working with ITIL principles is essential to ensure the protection of the live environment. You should have a strong eye for detail, the ability to spot trends, and remain calm under pressure while More ❯
Market Harborough, Leicestershire, United Kingdom Hybrid / WFH Options
Central England Coop
I am right for this role? Ideally, you'll have a high level of technical ability across disciplines including networking, security, applications, desktops, and EPOS environments. Experience working with ITIL principles is essential to ensure the protection of the live environment. You should have a strong eye for detail, the ability to spot trends, and remain calm under pressure while More ❯
tools. Knowledge of vendor audit processes and entitlement management. Excellent communication, project management, and cross-functional collaboration skills. Relevant certifications (e.g., CSAM, ITAM Foundation) and knowledge of frameworks like ITIL and ISO/IEC 19770 are highly desirable. Why work at Just Eat Just Eat is a leading global online food delivery marketplace headquartered in Amsterdam and listed on the More ❯
and relationship management Project management and IT proficiency Strong troubleshooting skills, with strong self disciplined time management and decision-making abilities Desirable: Ticket management/IT issues log experience ITIL Service Management Framework knowledge Knowledge of Waste Management or Utilities Driving license would be advantageous as travelling to Veolia UK sites is expected What's next? Apply today, so we More ❯
in migrating configuration across instances. What we're looking for: Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities ITIL Processes: Strong understanding of ITIL (InformationTechnologyInfrastructureLibrary) processes and best practices Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points System Architecture and Design: Proficiency in designing and deploying scalable … and robust architectures Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT ITIL Certification Proven track record of designing and delivering complex IT solutions that meet business needs. Excellent communication, presentation, and interpersonal skills. Ability to work collaboratively with stakeholders at all levels of the organisation. Strong leadership and mentoring skills. Ability to More ❯
delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable. Why this, why now? This isn't just about keeping the lights on. It's about modernising and reimagining how a trusted More ❯
delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable. Why this, why now? This isn't just about keeping the lights on. It's about modernising and reimagining how a trusted More ❯
Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
Vibrant Emotional Health
automation, and analytics to enhance service delivery and operational efficiency. Operational Excellence Ensure high availability, scalability, and resilience of all client-facing and internal systems. Implement best-in-class ITIL, DevOps, and MLOps practices. Manage vendor relationships and technology partnerships to maximize value and innovation. People & Culture Build and mentor a high-performing, diverse technology team. Foster cross-functional collaboration More ❯
SD-WAN, MPLS, and software-defined networking (SDN). Strong grasp of cloud networking principles and advanced cloud networking configuration Experience in maintaining disaster recovery, high-availability architectures, and ITIL best practices. Excellent problem-solving, communication, and stakeholder management skills. Desirable Skills, Qualifications & Experience: Experience working with Juniper and HP Aruba solutions and architecture in a Campus environment Industry certifications More ❯
and managing Microsoft Azure infrastructure within the public sector Ability to navigate the dynamics of supporting project delivery while protecting live council services Familiarity with UK local government regulations, ITIL best practices, and relevant compliance frameworks Excellent communication and collaboration skills with cross-departmental stakeholders Current or previous local government experience is highly desired. What you need to do now More ❯
Employment Type: Contract
Rate: £400 - £500/day £400 - £500 per day inside IR35
London, South East, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
and managing Microsoft Azure infrastructure within the public sector Ability to navigate the dynamics of supporting project delivery while protecting live council services Familiarity with UK local government regulations, ITIL best practices, and relevant compliance frameworks Excellent communication and collaboration skills with cross-departmental stakeholders Current or previous local government experience is highly desired. What you need to do now More ❯
with a practical mindset and a bias for action Effective in using streamlined processes and high-impact reporting tools (e.g. RAID logs, 1-page dashboards) Preferred Certifications: PRINCE2 Practitioner ITIL AWS or Azure Cisco (desirable) Awareness of ISO control frameworks such as ISO More ❯
Employment Type: Permanent
Salary: £70000 - £75000/annum - Offering 2 days a week remote
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Bristow Holland
with a practical mindset and a bias for action Effective in using streamlined processes and high-impact reporting tools (e.g. RAID logs, 1-page dashboards) Preferred Certifications: PRINCE2 Practitioner ITIL AWS or Azure Cisco (desirable) Awareness of ISO control frameworks such as ISO More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Bristow Holland
with a practical mindset and a bias for action Effective in using streamlined processes and high-impact reporting tools (e.g. RAID logs, 1-page dashboards) Preferred Certifications: PRINCE2 Practitioner ITIL AWS or Azure Cisco (desirable) Awareness of ISO control frameworks such as ISO More ❯
provide a deep level of technical knowledge and owns complex production incidents, collaborating with other technical teams to troubleshoot and ensure a complete resolution. Runs small projects to resolve ITIL-defined service problems, allocating tasks to colleagues and ensuring completion of work to agreed quality criteria and timescales. Continually assesses ways of working in order to develop or revise artefacts More ❯
Are you prepared to take on an outstanding challenge as a Supply Chain Manager with Sopra Steria? Join our dynamic team and help craft the future of secure programmes! We are looking for an experienced Supply Chain Manager to lead More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Softcat plc
access management, change control, incident response, vulnerability management), ensuring effectiveness and consistency. Leading in the review and enhancement of IT and infosec risk and control frameworks (e.g., ISO 27001, ITIL, ISO2 2301, NIST), ensuring alignment with business objectives and regulatory requirements. Coordinating and representing IT risk in internal , external audits and certification processes (e.g., ISO 27001, Cyber Essentials , ISO22301, etc. More ❯
such as PMP or PRINCE2, combined with hands-on experience using tools like Microsoft Project. A solid understanding of IT infrastructure fundamentals, coupled with an appreciation for service management (ITIL) and change control processes, will help you hit the ground running. This is a challenging, high-visibility contract that offers a chance to work on a strategically significant project. If More ❯
such as PMP or PRINCE2, combined with hands-on experience using tools like Microsoft Project. A solid understanding of IT infrastructure fundamentals, coupled with an appreciation for service management (ITIL) and change control processes, will help you hit the ground running. This is a challenging, high-visibility contract that offers a chance to work on a strategically significant project. If More ❯