701 to 725 of 818 ITIL Jobs in England

Service Centre Shift Leader Job Description The Service Desk team in Camberley office are now looking for a Customer Service Centre Team Lead to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This More ❯

Customer Service Centre Team Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent (4 days on/4 days off rotating Shift Pattern) Ref: 1589 The Service Desk team in Camberley office are now looking for a More ❯

Experience of service transition of software into BAU support and knowledge of technical configuration, application architecture and software testing. Experience of working in a technical support role using the ITIL framework, ideally possessing an ITIL v4 foundation certificate. Ability to learn and understand new applications in order to support the users of those applications and to manage deployment, upgrades and More ❯

Experience of service transition of software into BAU support and knowledge of technical configuration, application architecture and software testing. Experience of working in a technical support role using the ITIL framework, ideally possessing an ITIL v4 foundation certificate. Ability to learn and understand new applications in order to support the users of those applications and to manage deployment, upgrades and More ❯

Desirable Competence in process analysis and redesign techniques Education/Qualification Essential Educated to Degree education or equivalent level or equivalent experience Evidence of continuous personal and professional development. ITIL Certification or relevant experience or working in an ITIL environment Experience Essential Professional experience providing support for Clinical Applications Demonstrable understanding of clinical workflows relevant to EPR in NHS setting. More ❯

working within a PMO setting. Change Management Knowledge Analytical and Reporting Skills Risk Management Expertise Organisational and Coordination Skills Problem-Solving Abilities Effective communication and interpersonal skills Familiarity with ITIL frameworks and Agile methodologies is a plus Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) Project Management Professional (PMP) or PRINCE2 Certification Bachelor's degree in Information Technology More ❯

hours support and emergency response, as needed. What We're Looking For: 8+ years of experience in IT infrastructure or systems administration within complex, global environments. Experience working within ITIL frameworks and ideally ISO 27001-compliant settings. Strong working knowledge of: Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint Online) Azure IaaS VMware vSphere & Dell VxRail NetApp storage Juniper Mist & Cato … DHCP, subnets, VLAN, TCP/IP, SD-WAN, VPNs Desirable Certifications: Microsoft Azure Administrator (AZ-104) VMware Certified Professional (VCP) Juniper Mist AI (Wireless/Wired) Microsoft 365 Fundamentals ITIL Foundation (v3 or v4) This is a fantastic opportunity to contribute to the ongoing stability, security, and innovation of a global infrastructure estate, while working in a collaborative and forward More ❯

the latest security threats and vulnerabilities, implementing appropriate measures to mitigate risks. Education and Qualifications Relevant industry certifications such as Microsoft 365/Azure, or equivalent are highly desirable. ITIL Foundation desirable Experience and Knowledge: Proven expertise in troubleshooting complex IT issues across multiple technology domains, including but not limited to desktops, servers and security.Awareness of some of the following … vendor products; Check Familiarity with ITIL processes, including incident management, change management, and problem management.Knowledge of IT security would be an advantage. Experience with monitoring and management tools such as Ninjaone, SolarWinds, or similar. An understanding of primary End User technologies like Windows Operating System, basic networking, printers, mobiles etc. What We Offer: 33 days holiday (inclusive of bank holidays More ❯

the latest security threats and vulnerabilities, implementing appropriate measures to mitigate risks. Education and Qualifications Relevant industry certifications such as Microsoft 365/Azure, or equivalent are highly desirable. ITIL Foundation desirable Experience and Knowledge: Proven expertise in troubleshooting complex IT issues across multiple technology domains, including but not limited to desktops, servers and security.Awareness of some of the following … vendor products; Check Familiarity with ITIL processes, including incident management, change management, and problem management.Knowledge of IT security would be an advantage. Experience with monitoring and management tools such as Ninjaone, SolarWinds, or similar. An understanding of primary End User technologies like Windows Operating System, basic networking, printers, mobiles etc. What We Offer: 33 days holiday (inclusive of bank holidays More ❯

the latest security threats and vulnerabilities, implementing appropriate measures to mitigate risks. Education and Qualifications Relevant industry certifications such as Microsoft 365/Azure, or equivalent are highly desirable. ITIL Foundation desirable Experience and Knowledge: Proven expertise in troubleshooting complex IT issues across multiple technology domains, including but not limited to desktops, servers and security.Awareness of some of the following … vendor products; Check Familiarity with ITIL processes, including incident management, change management, and problem management.Knowledge of IT security would be an advantage. Experience with monitoring and management tools such as Ninjaone, SolarWinds, or similar. An understanding of primary End User technologies like Windows Operating System, basic networking, printers, mobiles etc. What We Offer: 33 days holiday (inclusive of bank holidays More ❯

and verbal communication skills with the ability to be influential and persuasive and work collaboratively with business stakeholders. The role is responsible for delivering of Services aligned to the ITIL framework and maintaining compliance with ISO20000. Responsibilities include: Following the documented Problem & Capacity Management process and any sub-processes. Ensure the Problem Management processes interface with all service management teams … Experience using service management logging tools. Excellent knowledge of MS Excel. Must be eligible for UK Security Clearance Desirable skills: Previous experience in a Problem Management environment is advantageous. ITIL Foundation Accreditation is desirable. Experience of the ISO 20000 Service Management Standard would be a benefit. Technical background would be of benefit. Additional Information We pride ourselves in offering an More ❯

executive-facing experiences. What are we looking for? Bachelor’s degree in information technology, Engineering, Communications, or related discipline OR equivalent professional experience. Master’s degree or recognised certifications (ITIL Foundation, PMP, Microsoft 365) strongly preferred. Office-based in one of our EU or UK Digital hubs (Brussels, Paddington, or similar). Willing to travel 10–20 % across Europe, plus … proficiency with the Microsoft 365 productivity platform required (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, Viva). Knowledge and experience in IT Service Management methodologies is an asset (eg. ITIL). Nice To Have, but Not Required Intermediate proficiency utilising Microsoft Teams (or similar) as a broadcast or advanced meeting platform is preferred. Experience in broadcasting, streaming, and videography is More ❯

executive-facing experiences. What are we looking for? Bachelor’s degree in information technology, Engineering, Communications, or related discipline OR equivalent professional experience. Master’s degree or recognised certifications (ITIL Foundation, PMP, Microsoft 365) strongly preferred. Office-based in one of our EU or UK Digital hubs (Brussels, Paddington, or similar). Willing to travel 10–20 % across Europe, plus … proficiency with the Microsoft 365 productivity platform required (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, Viva). Knowledge and experience in IT Service Management methodologies is an asset (eg. ITIL). Nice To Have, but Not Required Intermediate proficiency utilising Microsoft Teams (or similar) as a broadcast or advanced meeting platform is preferred. Experience in broadcasting, streaming, and videography is More ❯

executive-facing experiences. What are we looking for? Bachelor’s degree in information technology, Engineering, Communications, or related discipline OR equivalent professional experience. Master’s degree or recognised certifications (ITIL Foundation, PMP, Microsoft 365) strongly preferred. Office-based in one of our EU or UK Digital hubs (Brussels, Paddington, or similar). Willing to travel 10–20 % across Europe, plus … proficiency with the Microsoft 365 productivity platform required (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, Viva). Knowledge and experience in IT Service Management methodologies is an asset (eg. ITIL). Nice To Have, but Not Required Intermediate proficiency utilising Microsoft Teams (or similar) as a broadcast or advanced meeting platform is preferred. Experience in broadcasting, streaming, and videography is More ❯

executive-facing experiences. What are we looking for? Bachelor’s degree in information technology, Engineering, Communications, or related discipline OR equivalent professional experience. Master’s degree or recognised certifications (ITIL Foundation, PMP, Microsoft 365) strongly preferred. Office-based in one of our EU or UK Digital hubs (Brussels, Paddington, or similar). Willing to travel 10–20 % across Europe, plus … proficiency with the Microsoft 365 productivity platform required (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, Viva). Knowledge and experience in IT Service Management methodologies is an asset (eg. ITIL). Nice To Have, but Not Required Intermediate proficiency utilising Microsoft Teams (or similar) as a broadcast or advanced meeting platform is preferred. Experience in broadcasting, streaming, and videography is More ❯

executive-facing experiences. What are we looking for? Bachelor’s degree in information technology, Engineering, Communications, or related discipline OR equivalent professional experience. Master’s degree or recognised certifications (ITIL Foundation, PMP, Microsoft 365) strongly preferred. Office-based in one of our EU or UK Digital hubs (Brussels, Paddington, or similar). Willing to travel 10–20 % across Europe, plus … proficiency with the Microsoft 365 productivity platform required (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, Viva). Knowledge and experience in IT Service Management methodologies is an asset (eg. ITIL). Nice To Have, but Not Required Intermediate proficiency utilising Microsoft Teams (or similar) as a broadcast or advanced meeting platform is preferred. Experience in broadcasting, streaming, and videography is More ❯

executive-facing experiences. What are we looking for? Bachelor’s degree in information technology, Engineering, Communications, or related discipline OR equivalent professional experience. Master’s degree or recognised certifications (ITIL Foundation, PMP, Microsoft 365) strongly preferred. Office-based in one of our EU or UK Digital hubs (Brussels, Paddington, or similar). Willing to travel 10–20 % across Europe, plus … proficiency with the Microsoft 365 productivity platform required (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, Viva). Knowledge and experience in IT Service Management methodologies is an asset (eg. ITIL). Nice To Have, but Not Required Intermediate proficiency utilising Microsoft Teams (or similar) as a broadcast or advanced meeting platform is preferred. Experience in broadcasting, streaming, and videography is More ❯

of existing architecture and manage configuration migrations. Participate in workshops to refine processes and workflows. Essential Skills & Experience In-depth knowledge of ServiceNow modules and functionality. Strong understanding of ITIL processes and best practices. Experience in large, complex enterprise environments with multiple integration points. Skilled in designing and implementing scalable, robust architectures. Knowledge of cloud services, enterprise software, cybersecurity, and … emerging tech such as AI and IoT. ITIL certification. Proven track record delivering complex IT solutions that meet business needs. Strong leadership, mentoring, and stakeholder engagement skills. Excellent communication and presentation abilities. Ability to manage multiple priorities and meet deadlines. Current awareness of technology market trends. Eligibility for SC clearance. Desirable ServiceNow Certified Master Architect (CMA) or Certified Technical Architect More ❯

various cyber secuirty projects. Responsibilities: Ensure smooth and efficient delivery of IT services across the group, with a focus on continuous improvement. Lead IT operations functions in alignment with ITIL best practices, including incident, problem, change, and asset management. Develop and execute a comprehensive IT operations strategy aligned with corporate objectives. Oversee the management of IT systems, infrastructure, and service … Skills & Abilities Extensive experience in IT operations (ideally around 10+ years) Strong knowledge of Windows Server, SQL, Virtualization, and Cisco Experience with ERP systems. Expertise in IT Service Management (ITIL), Infrastructure Management, and Cloud Technologies. Experience with external vendor management and engagement. Strong problem-solving abilities with a proactive, team-oriented approach. This role is based in Derbyshire near Alfreton More ❯

various cyber secuirty projects. Responsibilities: Ensure smooth and efficient delivery of IT services across the group, with a focus on continuous improvement. Lead IT operations functions in alignment with ITIL best practices, including incident, problem, change, and asset management. Develop and execute a comprehensive IT operations strategy aligned with corporate objectives. Oversee the management of IT systems, infrastructure, and service … Skills & Abilities Extensive experience in IT operations (ideally around 10+ years) Strong knowledge of Windows Server, SQL, Virtualization, and Cisco Experience with ERP systems. Expertise in IT Service Management (ITIL), Infrastructure Management, and Cloud Technologies. Experience with external vendor management and engagement. Strong problem-solving abilities with a proactive, team-oriented approach. This role is based in Derbyshire near Alfreton More ❯

to Microsoft Intune, Autopilot or Azure AD* Experience with remote monitoring and management tools (e.g., ConnectWise, Datto RMM)* Relevant IT certifications such as CompTIA A+, Microsoft 365 Fundamentals, or ITIL Foundation To Apply... Please apply through this advert or email your CV directly to . By applying, you consent to your application being processed and submitted to the client for … this vacancy only. KEY SKILLS - First Line Support, Service Desk, IT Support, Microsoft 365, Windows 10, Active Directory, Customer Service, Troubleshooting, MSP, Intune, Azure AD, CompTIA, ITIL, Technical Support, Helpdesk, Surrey More ❯

Strong customer-facing skills , with the ability to explain technical detail clearly and produce quality documentation. Organised, detail-driven, and able to balance multiple deadlines in a structured way (ITIL background helpful). Passionate about technology, with a drive to learn and develop. Hands-on technical expertise including: Networking: Strong 3rd Line equivalent - Cisco routing/switching, WAN, campus, and … Desirable: CCIE R&S Palo Alto PCNSA/PCNSE Desirable: CCNP Security, Cisco CCNA Security, Checkpoint SA/SE Cloud certifications (AWS SAA/SAP, Azure MCSA/MCSE) ITIL and/or project management certification Degree or diploma in a related discipline If you're a technically strong Network and Security Engineer who thrives on delivering secure, business-critical More ❯

Strong customer-facing skills , with the ability to explain technical detail clearly and produce quality documentation. Organised, detail-driven, and able to balance multiple deadlines in a structured way (ITIL background helpful). Passionate about technology, with a drive to learn and develop. Hands-on technical expertise including: Networking: Strong 3rd Line equivalent - Cisco routing/switching, WAN, campus, and … Desirable: CCIE R&S Palo Alto PCNSA/PCNSE Desirable: CCNP Security, Cisco CCNA Security, Checkpoint SA/SE Cloud certifications (AWS SAA/SAP, Azure MCSA/MCSE) ITIL and/or project management certification Degree or diploma in a related discipline If you're a technically strong Network and Security Engineer who thrives on delivering secure, business-critical More ❯

across Azure, M365, Exchange, Intune, and virtualised environments. - Design and implement automation scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. - Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. - Serve as technical lead on strategic internal and customer-facing projects. - Collaborate with architecture and delivery teams to design scalable, secure … years demonstrable experience of implementing, managing and maintaining a mix of the essential technical skills listed above in an Enterprise environment for global clients. - Azure Administrator AZ-104 - ITIL® Foundation Certificate in IT Service Management Essential Technical Skills - Strong Tanium expertise, Endpoint and Server - Strong Okta expertise - Strong Sailpoint expertise - Strong Proofpoint expertise - Expert knowledge of Microsoft 365 and Exchange More ❯

across Azure, M365, Exchange, Intune, and virtualised environments. - Design and implement automation scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. - Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. - Serve as technical lead on strategic internal and customer-facing projects. - Collaborate with architecture and delivery teams to design scalable, secure … years demonstrable experience of implementing, managing and maintaining a mix of the essential technical skills listed above in an Enterprise environment for global clients. - Azure Administrator AZ-104 - ITIL® Foundation Certificate in IT Service Management Essential Technical Skills - Strong Tanium expertise, Endpoint and Server - Strong Okta expertise - Strong Sailpoint expertise - Strong Proofpoint expertise - Expert knowledge of Microsoft 365 and Exchange More ❯