76 to 100 of 1,445 ITIL Jobs in England

prioritize and manage multiple tasks in a fast-paced environment. Customer-oriented mindset with a focus on providing high-quality service. Desirable Exposure to ITIL processes (incident, problem, change management). Experience working with ticketing systems such as ServiceNow, Zendesk, or similar. Familiarity with ERP and finance systems. Understanding of More ❯

prioritize multiple tasks effectively in a fast-paced environment. A commitment to providing excellent customer service and support. Desirable Skills: IT certifications such as ITIL Foundation, CompTIA A+, or equivalent. Familiarity with NHS-specific systems, applications, and hardware (e.g., Smart Cards, SystmOne, NHS mail etc.). Experience with remote desktop More ❯

to the industry in industry in Munich, Redditch (UK) and a software development office in Gdańsk. Your Profile: IT-related degree or certifications (e.g., ITIL preferred) Excellent communication and project management abilities. Experience in IT operations, including network and system management. Knowledge of Microsoft 365, Active Directory, Azure, and VMware. More ❯

Previous experience in 2nd/3rd line support, with a strong understanding of desktop, server platforms, and IT infrastructure. Proven experience working within an ITIL framework. Strong diagnostic skills for hardware, software, and operating system issues. Experience in knowledge sharing, creating knowledge base articles, and a broad technical knowledge of More ❯

commercial IT Managed Services Provider environment. Microsoft Certification: AZ-104.MS-102 Strong analytical and problem-solving skills. Desirable Skills: Networking certifications. Familiarity with the ITIL framework. Degree in a relevant field. Benefits: Competitive salary and benefits package. Flexible, hybrid working model. 25 days annual leave plus bank holidays (option to More ❯

commercial IT Managed Services Provider environment. Microsoft Certification: AZ-104.MS-102 Strong analytical and problem-solving skills. Desirable Skills: Networking certifications. Familiarity with the ITIL framework. Degree in a relevant field. Benefits: Competitive salary and benefits package. Flexible, hybrid working model. 25 days annual leave plus bank holidays (option to More ❯

Excellent communication and interpersonal skills and the ability to liaise with individuals up to Senior Leadership level Experience and understanding of working within an ITIL environment Azure Certification is preferred but not essential What You’ll Get in Return: We are committed to recognising and rewarding hard work and offer More ❯

IT environments. Deep expertise in administering and securing Microsoft 365, Azure, and related cloud platforms. Demonstrable experience in regulated or compliance-heavy industries (e.g., ITIL, Cyber Essentials). Strong working knowledge of: Active Directory, Intune, AutoPilot, Defender for Endpoint LAN/WAN, network routing, Cisco/Meraki, firewalls Email security More ❯

documentation and technical designs Cloud SaaS Solutions AV solutions Lead on technical projects. Proven Experience in a similar role ADVANTAGEOUS REQUIREMENTS: Microsoft Certifications (Preferred) ITIL (Preferred) Experience with service management ticketing systems Experience of working in a fast-paced environment with changing priorities Ability to work occasional out of hours More ❯

documentation and technical designs Cloud SaaS Solutions AV solutions Lead on technical projects. Proven Experience in a similar role ADVANTAGEOUS REQUIREMENTS: Microsoft Certifications (Preferred) ITIL (Preferred) Experience with service management ticketing systems Experience of working in a fast-paced environment with changing priorities Ability to work occasional out of hours More ❯

for example, ShareGate Desktop). • Experience with UiPath process automation software. • Understanding of Service Management standards including Incident, Problem and Change management using ISEB ITIL Foundation (ideally at v4.0). Essential • Systematic, logical approach to systems development, monitoring and problem investigation • An understanding of the role of Technology in business More ❯

to improve services and experience. In order to succeed in this, you will need to have: IT Service Management experience A good understanding of ITIL practices Producing and analysing reports on our services, identifying opportunities for improvement and sponsoring improvement actions to completion Lifecycle Management - you can identify key events More ❯

to improve services and experience. In order to succeed in this, you will need to have: IT Service Management experience A good understanding of ITIL practices Producing and analysing reports on our services, identifying opportunities for improvement and sponsoring improvement actions to completion Lifecycle Management - you can identify key events More ❯

including the ability to develop, execute, and maintain test plans, cases, and scripts to identify and resolve defects. Familiarity with change management frameworks (e.g., ITIL) and project management practices, as well as hands-on experience with change management tools such as Jira and ServiceNow to track and implement changes effectively. More ❯

including the ability to develop, execute, and maintain test plans, cases, and scripts to identify and resolve defects. Familiarity with change management frameworks (e.g., ITIL) and project management practices, as well as hands-on experience with change management tools such as Jira and ServiceNow to track and implement changes effectively. More ❯

and attributes: Proven leadership experience in IT support and service delivery roles, including managing hybrid and/or field support environments. Strong understanding of ITIL practices; certification is desirable. Experience leading multi-tier support functions and working with outsourced vendors. Proficient in using ServiceNow as a performance monitoring and service More ❯

similar role. § Strong technical troubleshooting and problem-solving skills. § Excellent communication and people skills. § Ability to manage multiple tasks and priorities effectively. § Knowledge of ITIL or other service management frameworks is a plus. § Customer-focused mindset with a commitment to delivering exceptional service. § Experience with Sage 50 and IRIS accounts More ❯

similar role. § Strong technical troubleshooting and problem-solving skills. § Excellent communication and people skills. § Ability to manage multiple tasks and priorities effectively. § Knowledge of ITIL or other service management frameworks is a plus. § Customer-focused mindset with a commitment to delivering exceptional service. § Experience with Sage 50 and IRIS accounts More ❯

Group Policy, and DNS/DHCP. Knowledge of networking concepts, including TCP/IP, VLANs, and VPNs. Experience with SharePoint and Intune. Familiarity with ITIL processes and best practices. Ability to work independently and as part of a team. Experience with virtualization technologies such as VMware or Hyper-V. Previous More ❯

preferred Knowledge of MS Exchange, Active Directory, SharePoint Knowledge of LAN/WAN networking, remote access VPN technology, TCP/IP Good understanding of ITIL based structure Exposure to HP/Lenovo ThinkPad/MS Surface/MacBook/iPhone/Android/hardware preferred Previous experience with an incident More ❯

preferred Knowledge of MS Exchange, Active Directory, SharePoint Knowledge of LAN/WAN networking, remote access VPN technology, TCP/IP Good understanding of ITIL based structure Exposure to HP/Lenovo ThinkPad/MS Surface/MacBook/iPhone/Android/hardware preferred Previous experience with an incident More ❯

an impact. What You'll Do: Be the first line of support for customers and internal staff, resolving technical queries efficiently. Work within an ITIL-based service desk environment, ensuring smooth IT operations. Conduct site surveys and provide technical reports for client solutions. Play a key role in Microsoft/ More ❯

in IT Service Management, Release & Deployment Management, or related roles. Previous experience working with external suppliers or vendor coordination is highly desirable. Familiarity with ITIL frameworks, particularly in Release and Deployment Management. Technical Skills: Strong understanding of Release and Deployment Management processes and best practices. Experience with Change Management and More ❯

and Cyber Security Certifications (ie. NIST or Cyber Security Essentials). Knowledge of vulnerability databases (ie. NIST/CVSS). Experience operating within the ITIL Framework. Experience using Vulnerability & Compliance scanning tooling. Experience using Code Security scanning tooling. Educational Requirements This role isn’t being restricted by educational requirements. Your More ❯

and Cyber Security Certifications (ie. NIST or Cyber Security Essentials). Knowledge of vulnerability databases (ie. NIST/CVSS). Experience operating within the ITIL Framework. Experience using Vulnerability & Compliance scanning tooling. Experience using Code Security scanning tooling. Educational Requirements This role isn’t being restricted by educational requirements. Your More ❯