76 to 100 of 1,702 ITIL Jobs in England

Experience with Zoom Rooms, Teams Rooms, AV systems, or conference room technology. Experience with backup monitoring tools, patch management, and vulnerability remediation. Knowledge of ITIL processes, including incident, request, problem, and handling updates or modifications. Microsoft, Apple, Cisco, CompTIA, VMware, or other relevant technical certifications. Background in a global enterprise ...

techniques. Familiarity with information security best practices and compliance requirements. Experience driving continuous improvement initiatives within IT support or workplace technology teams. Relevant Microsoft, ITIL or other industry certifications. You Will Stand Out If You: Have successfully transformed workplace technology services or support operations. Can demonstrate a proactive approach ...

e.g., Veeam) Strong understanding of infrastructure architecture, security, and performance optimization Experience managing global environments and supporting systems across multiple time zones Familiarity with ITIL processes, change/incident management, and enterprise monitoring tools MCSE or equivalent certifications are highly desirable Leadership and team development Infrastructure architecture and systems design ...

should it be required (TBC). Experience in Service Operations, Major Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services ...

GitHub, Azure DevOps, CI/CD environments, and secure engineering workflows. Relevant certifications such as Microsoft, AWS, VMware, Cisco, CompTIA Security+, CISSP, CISM, GIAC, ITIL, or equivalent. #LI-SL1 #LD Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation ...

every platform.Experience of global or multi-region service delivery, outsourced/multi-supplier models and enterprise IT service management (ITIL-aligned).Strong senior stakeholder management with the ability to translate technical, operational and risk topics into clear business outcomes and executive-level reporting.Proven delivery of workplace transformation, technology roadmaps, lifecycle ...

Microsoft Intune/Endpoint Manager. Microsoft Entra ID (Azure Active Directory). Microsoft Teams Rooms and associated AV technology. Mobile device management and support. ITIL processes and service management best practices. IT asset management, hardware deployment and device lifecycle support. Experience working within a multi-site or hybrid-working environment. ...

team, you’ll help maintain a stable and secure IT environment, contributing to the continual improvement of systems and services in line with ITIL best practices. Your Responsibilities Will Include: Providing responsive 1st line support and resolving IT issues efficiently in line with SLAs. Installing, configuring, and maintaining laptops, desktops ...

Computer Science, Information Technology, or related field. Relevant certifications preferred: Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Intune/Endpoint Administrator Okta Certified Administrator ITIL Foundation Key Competencies Leadership and stakeholder management Excellent communication and presentation skills Customer-focused approach Flexible to work in shifts and long hours Work from ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

Industry relevant qualifications, such as Microsoft certifications (e.g. Windows Server, Microsoft 365, SQL Server or AZ104 Azure Administrator Associate), networking certifications (e.g. CCNA) and ITIL foundation V3 or V4 would be beneficial to your application You should be a pragmatic and charismatic person with a 'can-do' attitude, capable ...

/4 HANA or similar ERP platforms would be advantageous. Relevant project management or service management qualification, such as PRINCE2, PMP, Agile, Scrum or ITIL, would be beneficial. Competencies Delivery focused, organised and able to manage multiple priorities. Strong communicator who can engage confidently with technical and non‐technical stakeholders. ...

HyperV, SSO, SCCM, Group Policy, and Security technologies. Good networking knowledge, including VLANs, VPN, DHCP, DNS, LAN, WAN, and Cisco Meraki environments. Understanding of ITIL and Service Management good practice frameworks, with MCP, MCITP, or CCNA certification desirable. Personal Attributes Ability to build and maintain strong relationships with customers, peers ...

problems and ensure issues are appropriately escalated when required. Ensuring the customer remains informed of the status of outstanding issues.Adhere to ITSM processes (within ITIL best practice).Be aware of potential major incidents and initiate the Major Incident process swiftly when required.Monitor and actively work on “unassigned” tickets ...

technology transformation in complex enterprise environments, including AI automation. Bachelor’s degree in Information Technology, Computer Science, HR Technology or a related field. ITIL v4 Foundation. Danaher offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program ...

Service Management (ITSM). Ability to prioritise work and manage multiple tasks. Proficiency with Microsoft Office, especially Excel and PowerPoint. Understanding of ITIL principles, experience with Jira, Azure DevOps, or similar Agile tools, and exposure to business analysis or service management are beneficial. Work in a Way That Works ...

Investigate complex incidents, coordinate resolution with the MSP and other teams, and document root causes and preventive actions. Maintain operational runbooks and contribute to ITIL-aligned incident, problem and change management. Use service trends and monitoring data to identify emerging risks and recommend improvements. 3. Security and resilience Coordinate patching ...

Service Management (ITSM). Ability to prioritise work and manage multiple tasks. Proficiency with Microsoft Office, especially Excel and PowerPoint. Understanding of ITIL principles, experience with Jira, Azure DevOps, or similar Agile tools, and exposure to business analysis or service management are beneficial. Work in a Way That Works ...

others. Industry expertise in sectors such as energy, healthcare, financial services or service provider. Advanced degree (MBA, MS) or relevant certifications (PMP, SAFe, ITIL, cloud certifications). Success profile A successful Senior Technical Delivery Manager at WWT demonstrates: Strategic thinking, with the ability to translate vision into execution. Strong fluency ...

transformation initiatives Experience managing major incidents and executive-level escalations Excellent stakeholder management and communication skills Desirable Experience Financial Services or Banking sector experience ITIL certification Agile or Scrum certification Knowledge-Centred Service (KCS) Digital Employee Experience (DEX) tooling and analytics platforms What's on Offer Senior VP-level leadership ...

commitment to delivering a positive end‐user experience. Desirable Skills and Certifications Microsoft 365 Certified: Endpoint Administrator Associate, or a relevant Microsoft endpoint certification. ITIL Foundation certification. Additional experience with Microsoft Entra ID/Azure Active Directory. Experience with Microsoft Multi‐Factor Authentication (MFA). Broader experience administering Microsoft Intune ...

TEAM You will be responsible for the reliability, availability and security of National Messaging services in the UK with 5K users You will perform ITIL based support processes that include incident, problem, change, configuration, and event management with a proven user-centric approach to business operation You will ensure that ...

Azure, Windows Server and Active Directory environments. Experience with virtualisation, backup and disaster recovery technologies. Strong networking, firewall and infrastructure troubleshooting skills. Knowledge of ITIL service management principles and incident management processes. Experience with PowerShell automation and technical documentation. Experience with Citrix, SANs and server hardware (desirable). Experience supporting ...

Azure, Windows Server and Active Directory environments. Experience with virtualisation, backup and disaster recovery technologies. Strong networking, firewall and infrastructure troubleshooting skills. Knowledge of ITIL service management principles and incident management processes. Experience with PowerShell automation and technical documentation. Experience with Citrix, SANs and server hardware (desirable). Experience supporting ...

qualification (e.g., NVQ Level 3) or equivalent practical experience. Proven experience in customer service and technical support in a busy service environment. Familiarity with ITIL-aligned service processes and a solid understanding of Halo ITSM. Proficient in Windows devices, Microsoft 365, SCCM, Azure, Intune, Active Directory, and Microsoft Entra ID. ...