51 to 75 of 1,497 Service Delivery Jobs in England

display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners ...

Head of Oracle Service Delivery Management Locations Belfast, Birmingham, Edinburgh, London, Manchester, Newcastle upon Tyne, United Kingdom Head of Oracle Service Delivery Management Lead Customer Success, Service Excellence and Growth Across One of the UK's Largest Oracle Managed Services Practices The Opportunity … looking for an experienced service management leader to take ownership of the Service Delivery Management function within our Enterprise Applications ASPIRE Managed Services business. Leading a team of Service Delivery Managers, you'll shape service strategy, drive customer success, and help some ...

Service Delivery and Support Manager - 12 month Fixed Term Contract London LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management … however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide ...

Convergence Group, we've spent 20 years building a business that puts customers first. Our mission? To provide 'Connectivity as a Service' (CaaS) - and we need a Service Delivery Manager to ensure our customers experience the very best service in the industry. As our Service Delivery Manager, you'll support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. What it's really like here The pace and intensity are higher than most ...

Description Job Title: NDH(D) Service Delivery Manager Contract: 12-month contract (potential for extension) Security: SC required or ability to obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with … ITIL v3 and Defence/public‐sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance is monitored, and that service improvements are implemented to meet evolving customer needs and the strategic direction set by Maritime Digital ...

title: Service Solutions Consultant Location: Reading or Nottingham (Hybrid) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. We’re looking for a personable and confident Service … background in IT services who is keen to develop their career in a customer-facing, pre-sales role. Working alongside Solution Architects, Sales and Service Delivery teams, you’ll help develop managed service solutions, prepare quotations and proposals, support tender responses and present service offerings ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based ...

Service Lead Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based ...

Service Delivery Lead (Telecoms) Base Salary: Up to £32,000 Benefits: Up to 10% bonus, private healthcare, 25 days holiday + bank holidays and wider company benefits Location: Peterborough Working Pattern: Monday to Friday, full-time office based The opportunity: If youre currently working in customer service, service delivery or operations and want more ownership, this could be a good next step. Were working with a growing connectivity business in Peterborough looking for someone to lead the team responsible for its enterprise customers, from initial sales handover and installation through to ongoing service. ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide … leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations ...

Position Title: Senior Manager Regional Service Delivery GB & EMENA (GB) Position Type: Regular - Full-Time Requisition ID: 44898 In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy. About the Role … McCain has embarked on an ambitious digital transformation spanning Agriculture, Manufacturing, and Commercial capabilities - all in service of our purpose: Celebrating real connections through delicious, planet-friendly food. As Sr Manager, Regional Service Delivery for EMENA/GBI, you will be the primary liaison between our Digital ...

Group The Role – IT Service Delivery Manager (12-Month Fixed Term Contract) At PIB Group, we’re looking for an IT Service Delivery Manager to bring together our businesses, technical teams and external suppliers to deliver reliable, effective IT services. You’ll drive service performance … colleagues have the support they need to succeed. What you’ll be doing: Managing the operational relationship with the Group’s third-party IT Service Desk and other external service delivery suppliers, acting as a service-management contact for performance, governance and operational escalation. Oversee ...

Technical Service Delivery Manager - Defence (Ref: 1782) Contract initially until 28/02/2027 Luton (1-2 days onsite per week, rest remote) £92.66ph, UMB inside IR35 Important: SC level Security Clearance must be in place on submission due to urgency of contract This contract is working … Eyes Only" projects, meaning you have to be sole British in order to be suitable. We are seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams ...

operational efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Job Title : Service Delivery Manager (SC Cleared) Location: UK (Remote/Hybrid) Position Type : Full-time Experience Level : 5+ years Security Clearance: SC Cleared The work … develop one of the largest Oracle Cloud shared services. You will own the day-to-day delivery of this service. That means the health of live operations, the discipline behind how change gets in, and the relationship between the business and the technical teams who keep the system running ...

varied and fast-paced role combining technical service delivery, team leadership, project coordination, and exceptional client service. Elevate Cloud is a leading provider of IT Support, Cyber Security, Microsoft 365, Cloud Solutions, Connectivity, and Business Telephony services. We support businesses across the UK by delivering reliable, proactive … customer-focused technology solutions. As part of our continued growth, we are looking for a Service Delivery Manager to lead the day-to-day operation of our Technical Services team. This role offers an excellent opportunity to shape how we deliver service to our clients while developing ...

queries, requests and escalations Ensuring there is an understanding of the needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities … escalating as necessary Retain ownership of recovery-related responsibilities for designated accounts, while taking increased ownership of account management activities, ensuring continuity of service, effective customer engagement and alignment between operational delivery and wider account objectives. Lead service recovery and Return-to-Green activities where required, while ...

Title: Senior Service Delivery Manager Application Management ServicesJob Location: London, UK (Hybrid)Job Type: FTEJob Description :We are looking for a Senior Service Delivery Manager to lead end-to-end delivery for Application Management Services with a team of approximately 36 resources across development, testing … Scrum Master, and other technical streams. The role will be responsible for service governance, stakeholder management, KPI/SLA performance, operational excellence, and continuous improvement.Key ResponsibilitiesOwn end-to-end service delivery for the Application Management Services engagement.Lead, manage, and coordinate a cross-functional team of approximately ...

Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join their Technology … Team. This is a broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects ...

play a pivotal leadership role across its EMEA and Asia operations. This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse … strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational ...

razorblue role: We are looking for a Service Delivery Manager to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Manage customer service delivery, governance and contractual commitments. Oversee service performance, risk management and operational excellence … portfolio of customers. Build strong customer relationships and lead service escalations. Provide reporting, insight and recommendations to drive better outcomes. Support commercial performance, profitability and service growth. Drive continual service improvement and optimisation initiatives. The ideal candidate will have proven experience within an IT Managed Service ...

About the role: Join Us as our IT Service Delivery Lead At London South East Academies Trust (LSEAT) , technology is at the heart of enabling exceptional education and support for our schools. We are looking for an enthusiastic, relationship-focused and highly organised IT Service Delivery Lead to help shape and lead the operational delivery of IT services across our growing Trust. Why This Role Matters This is an exciting opportunity for someone who enjoys working with people as much as technology. You'll play a pivotal role in ensuring our schools receive ...

take the next step in your career? Join a technology and managed services provider delivering transformation solutions across AI, data, cybersecurity, networking, and service design. The organisation helps customers improve performance through specialist expertise, innovative technology, and outcome-focused solutions. This company is seeking a Service Delivery … manage a portfolio of CCaaS clients, with a focus on the NICE-CX1 platform. This client-facing role involves building strong stakeholder relationships, supporting service delivery, and working proactively with customers while collaborating within a team focused on long-term development and growth. Responsibilities: Managing a portfolio ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As a Lead Service Delivery Manager within our Workplace Services team in the Service Operations Division, you'll play a key role in ensuring the effective leadership, delivery and continual improvement of integrated services across a range of business and technical service lines. You will work closely with senior stakeholders, suppliers and internal teams to ensure services meet business needs, deliver ...