Service Delivery Jobs in England

51 to 75 of 778 Service Delivery Jobs in England

Delivery Lead

Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Matchtech
Our client, a leader in the technology sector, is currently seeking a skilled and experienced Delivery Lead for a contract role. This position is designed for a professional with a keen eye for service quality and operational efficiency, capable of managing end-to-end delivery or specific components of a contract. Key Responsibilities: Lead end-to-end … delivery or a defined component of a contract to meet operational, contractual, and financial commitments Ensure service quality and efficiency while managing delivery outcomes Identify opportunities for follow-on work through up-selling or cross-selling Foster a collaborative environment that encourages team innovation and problem-solving Develop and implement strategies to enhance service delivery … ensure alignment with goals Engage with stakeholders to gather feedback and drive continuous improvement Lead training and development initiatives to enhance team capabilities Job Requirements: Expert proficiency in Account Delivery Management Understanding of Business Operation Management, Estimation and Planning, and Work Management Experience in fostering collaborative and innovative team environments Strong decision-making skills and ability to provide solutions More ❯
Employment Type: Contractor
Rate: £630 per day
Posted:

Senior Service Delivery Manager - Digital

Wooburn Green, High Wycombe, Buckinghamshire, England, United Kingdom
Hybrid/Remote Options
Costa Coffee
help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems and services to support … the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks … future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being a Senior Service Delivery Manageris about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: the More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Fire Systems Service Manager

South East London, London, United Kingdom
Fire and Security Careers
Engineering Service Operations Manager - Fire Systems C. £65,000 + Bens - South East London Office + Travel/Allowance or Car! Service Manager with Fire Alarm/Fire Safety experience to work in South East London Office and lead Admin and Engineering team, Health and Safety, etc Role is Managing Fire Alarm Service Engineers and Coordinators Health … and Safety Accreditations Account Management SLS/KPI Management BAFE Audits Residential and Commercial Customers service delivery Leading Maintenance and Service engineer team Requirements for Fire Service Manager (Fire Alarm Systems/Fire Detection) Office is in South East London (so must be commutable daily) Experience of working for a Fire Alarm, Fire Detection, Fire Safety … BAFE or FIA company to know Fire systems maintenance Service Manager, Engineering Manager, Service Delivery Manager, Service Desk Manager experience (Fire Alarm/Fire Detection/Fire Protection/Fire Safety) Benefits - for Fire Service Manager (Fire Alarm Systems/Fire Detection, etc) Salary c. £65000 Car or Car Allowance or Travel allowance Holidays Pension More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

Service Desk Manager

Southampton, Hampshire, South East, United Kingdom
Hybrid/Remote Options
Sterling Bridge Limited
Role: Service Desk Manager Location: Fully Remote (Southampton-Based MSP) Salary: £40,000 - £50,000 Leading MSP | Fully Remote | Lead & Develop a High-Performing Technical Team Were partnered with one of Southamptons most forward-thinking MSPs , recognised for delivering outstanding managed services, cloud, and infrastructure solutions across the UK. Theyre now hiring an experienced Service Desk Manager to … base. Youll be instrumental in shaping processes, mentoring staff, and driving technical performance in a company that truly values innovation, collaboration, and growth. Required Skills: Proven experience as a Service Desk Manager/Team Leader within an MSP environment (essential) Strong knowledge of MSP operations, service delivery, and escalation management Solid technical understanding of Microsoft 365, Azure … networking, and infrastructure Excellent leadership, coaching, and communication skills Ability to manage workloads, performance metrics, and client relationships remotely Strategic thinker confident implementing new ideas and improving service efficiency Exclusive Benefits: £40,000 - £50,000 Salary Fully Remote Role flexibility to work from anywhere in the UK Lead a high-performing technical team within a top-tier MSP Autonomy More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

FM Delivery Lead - Soft Services

Bridgwater, Somerset, South West, United Kingdom
Morson Edge
Location: North Somerset - Construction Site Based Status: Contract - INSIDE IR35 Duration: 31dec26 Reports to: Senior FM Delivery Lead Morson Talent are working on behalf of a major player within the Energy Sector who have a current (contract) requirement for a motivated FM Delivery Lead for Soft Services to join their established site-based team in Somerset . If … with an ambition to deliver and strive towards excellence, this contract opportunity could be for you! The Opportunity The role holder will be responsible for the day-to-day delivery of Soft FM Services at the Project/construction site and its Associated Developments. This includes planning and oversight of all aspects of the Soft FM Service which … amending policies and procedures that underpin strategy within their work area, and may also be called upon to help prepare detailed specifications, in support of the procurement process. The Delivery Lead will: Manage day to day the provision of a critical site support service to the construction workforce. Manage and be directly responsible for the Soft FM Services More ❯
Employment Type: Contract
Posted:

Business Operations Manager

Stafford, Staffordshire, West Midlands, United Kingdom
Outserve
unlock the full potential of their tools to drive growth and efficiency. Role Overview As Business Operations Manager at Outserve, you will be the driving force behind the successful delivery of client projects and internal initiatives. Acting as the Integrator, you will coordinate teams, manage resources, and ensure that strategic objectives are translated into actionable plans and executed to … and motivate the team, fostering collaboration and professional growth. Plan, coordinate, and execute client implementations and internal projects. Act as the central point of contact between clients, leadership, and delivery teams. Translate strategic goals into actionable project plans and ensure timely delivery in conjunction with the Project Manager. Identify and resolve operational bottlenecks, risks, and issues. Facilitate effective … mindset and commitment to continuous improvement. What Success Looks Like Projects and initiatives delivered on time, within scope, and to a high standard. Effective resource planning and allocation. Oversee service delivery ensuring profitability and best value for clients. Seamless transition from project delivery to ongoing service delivery as a core element of the role. Systemisation More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Service Delivery Coordinator

Birmingham, West Midlands, United Kingdom
Southern Communications Ltd
Service Delivery Coordinator Location: Quinton, Birmingham Salary: £28,000 - £30,000 Were looking for a Service Delivery Coordinator to come and join our team at our SCG Midlands office in Quinton, Birmingham. You will be coordinating new installation projects, moves and changes for existing and new customers. You will be working with the Sales, Engineering and … Accounts team to ensure efficient delivery of the Sales Order Process. Responsibilities: Coordination of Voice, IT and Data projects within SCG Midlands. Adhering to the Project Scope, deliverables, and timelines. Attend weekly Project meetings to discuss ongoing Projects, deliverables, risks and technical requirements. Coordinate with internal resources and third parties/suppliers to achieve the project deliverables. Ongoing training … information for accounts to ensure the project can be billed correctly and the Project closed. Provide regular Project updates to the customer to ensure a high level of customer service is provided. Skills & Experience: Previous telecoms experience is desirable but not essential. Knowledge of agreed processes and practices to carry out work in a fast-paced environment. Accuracy, flexibility More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Service Delivery Leader

Bromley, London, United Kingdom
Shaftesbury
Service Delivery Leader Location: Bromley Salary: £15.75 per hour Hours Per Week: 37.5 Are you the candidate we are looking for? At Shaftesbury Next Steps we are recruiting for a Service Delivery Lead. Please note this role does not qualify for visa sponsorship, as the service is not registered with CQC as per the guidelines More ❯
Employment Type: Permanent
Salary: GBP 16 Hourly
Posted:

Service Delivery Administration Apprentice

Shenstone Business Park, Lynn Lane, Shenstone, Lichfield, England
Motormax
Motormax is seeking an enthusiastic Business Administration Apprentice to support the Service Delivery Manager in delivering connected hardware and software solutions to clients. You’ll work closely with internal teams, Production, Engineering, Tech Support, and external partners to ensure efficient, high-quality service delivery. Role As an apprentice, you’ll support the Service Delivery Manager … with tasks such as: Managing the end-to-end delivery of the Motormax camera platform and telematics integrations across customer environments Acting as the main delivery contact for customers, ensuring clear communication, expectation management, and post-implementation support Defining project scope, deliverables, and success criteria, creating detailed project plans, and ensuring milestones are achieved Coordinating with supply chain … technical teams, and installers to manage stock, hardware setup, and on-site deployments Identifying and mitigating delivery risks through proactive planning and escalation Monitoring ongoing deployments, tracking progress against SLAs and KPIs Organising regular check-ins, stakeholder updates, and delivery reviews Supporting continuous improvement by enhancing delivery processes, documentation, and tools to enable scalable growth Training This More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,000 a year
Posted:

Customer Delivery Manager (SC Cleared)

Corsham, Wiltshire, South West, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on a smaller engagement or set of accounts. … Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. You will engage stakeholders within the customer organisation. Youll make sure … clearance. You will also be required to be on site at the customer site 3 to 5 days a week. Where youll fit in: Youll be part of the Delivery Leadership team for the account(s), normally reporting to a Lead Delivery Manager, Delivery Lead, Senior Delivery Lead or Delivery Director. Youll have clear areas More ❯
Employment Type: Permanent
Posted:

Development Team Leader

Cheltenham, Gloucestershire, South West, United Kingdom
Hybrid/Remote Options
Inspired Search Ltd
Team Lead to drive operational excellence and team development within our Communications Management function. This is a fantastic opportunity to combine leadership responsibilities with hands-on involvement in technical delivery, making a real impact on both team performance and client outcomes. As a Team Lead, youll play a pivotal role in managing workload distribution, resolving delivery challenges, and … a fast-paced environment and enjoy balancing strategic oversight with practical problem-solving, this role is for you. Purpose of the Development Team Leader Role The Team Lead ensures delivery excellence and team effectiveness by managing workload distribution, acting as the primary escalation point for delivery issues, and supporting professional growth within the team. Youll work closely with … the Service Delivery Lead and other stakeholders to maintain quality standards and foster a culture of collaboration and continuous improvement. Development Team Leader Key Responsibilities Workstream Delivery Manage workload distribution within your developer team, ensuring efficient resource allocation and balanced capacity. Act as the day-to-day escalation point for delivery issues within your assigned workstreams More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Service Delivery Leader

Gateshead, Tyne And Wear, United Kingdom
Shaftesbury
Service Delivery Leader, Complex Services Location: Gateshead Salary: £15.80 per hour Hours Per Week: 40 Join Our Team as a Service Delivery Lead (Complex Care) Location: Shaftesbury North East Sector: Supported Living Complex Needs Adult Social Care Are you passionate about making a real difference in peoples lives? Do you have the experience and drive to More ❯
Employment Type: Permanent
Salary: GBP 16 Hourly
Posted:

Service Delivery Manager

Southwick, Hampshire, United Kingdom
Hybrid/Remote Options
Carbon 60
MDA IT Service Manager Location: Portsmouth (Hybrid) Clearance: SC (must be able to obtain) Contract: This role is able to be offered on a permanent or contracted basis. If contract, this will run until 30th April 2028. We are seeking an IT Service Manager to support the delivery, coordination, and improvement of IT services across a secure … MoD Private Cloud environment. This role is ideal for an experienced Service Manager looking to step into a broader service-management position aligned to ITIL 4, ISO 20000, at a minimum SFIA Level 4. You will be responsible for supporting day-to-day service operations, maintaining service reporting, coordinating incidents and changes, and improving service processes using Atlassian tools (Jira Service Management, Confluence, Jira Assets). What you'll do Support effective delivery of ITIL 4 practices including Incident, Request, Problem, Change, and Service Desk. Monitor technology services performance. Maintain accurate and timely service reporting, KPIs, dashboards, and performance insights. Maintain knowledge bases, SOPs and service documentation in Confluence. More ❯
Employment Type: Contract
Rate: GBP Annual
Posted:

Service Delivery Manager

Portsmouth, Hampshire, South East, United Kingdom
Hybrid/Remote Options
Carbon60
MDA IT Service Manager Location: Portsmouth (Hybrid) Clearance: SC (must be able to obtain) Contract: This role is able to be offered on a permanent or contracted basis. If contract, this will run until 30th April 2028. We are seeking an IT Service Manager to support the delivery, coordination, and improvement of IT services across a secure … MoD Private Cloud environment. This role is ideal for an experienced Service Manager looking to step into a broader service-management position aligned to ITIL 4, ISO 20000, at a minimum SFIA Level 4. You will be responsible for supporting day-to-day service operations, maintaining service reporting, coordinating incidents and changes, and improving service processes using Atlassian tools (Jira Service Management, Confluence, Jira Assets). What you'll do Support effective delivery of ITIL 4 practices including Incident, Request, Problem, Change, and Service Desk. Monitor technology services performance. Maintain accurate and timely service reporting, KPIs, dashboards, and performance insights. Maintain knowledge bases, SOPs and service documentation in Confluence. More ❯
Employment Type: Contract
Posted:

Technical Operations Director

Manchester, North West, United Kingdom
Nextech Group Limited
Role: Technical Operations Director Salary: £80,000 Location: Manchester Sector: IT Managed Services Overview We are seeking an experienced, Technical Operations Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate … will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients. Key Responsibilities * Operational Leadership & Continuous Improvement * Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas. * Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on … agreed technical and service standards. * Monitor, report on, and improve KPIs relating to service quality, compliance, customer satisfaction, and operational performance. Technical Standards & Governance * Define, document, and maintain robust technical standards across all service lines. * Lead governance initiatives to ensure alignment with industry best practice, regulatory frameworks, and client requirements. * Conduct regular audits and quality reviews to More ❯
Employment Type: Permanent
Salary: £80,000
Posted:

IT Director

Manchester, Lancashire, England, United Kingdom
Nextech
Role: IT Director - Operations Salary: £80,000 Location: Manchester Sector: IT Managed Services Overview We are seeking an experienced, operations-focused IT Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful … candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients. Key Responsibilities * Operational Leadership & Continuous Improvement* Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas.* Embed a culture of operational excellence by implementing, maintaining, and mentoring teams … on agreed technical and service standards.* Monitor, report on, and improve KPIs relating to service quality, compliance, customer satisfaction, and operational performance. Technical Standards & Governance * Define, document, and maintain robust technical standards across all service lines.* Lead governance initiatives to ensure alignment with industry best practice, regulatory frameworks, and client requirements.* Conduct regular audits and quality reviews More ❯
Employment Type: Full-Time
Salary: £80,000 per annum
Posted:

Senior Azure Platform Engineer

Beckwith, Yorkshire, United Kingdom
Hybrid/Remote Options
The Bridge IT Recruitment
on call allowance The Senior Engineer role is a hands-on technical position where you ll act as a subject matter expert across Azure providing advanced technical support, service improvement, and project delivery. You ll work closely with the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery and technical excellence. … complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service improvement initiatives, and technical delivery tasks. As a senior member of the team, you ll be expected to work autonomously, coach and support other engineers, and help shape … escalation point for complex technical issues across customer environments. Take ownership of high-priority incidents and ensure timely resolution through effective coordination and technical troubleshooting. Deliver and contribute to service improvement initiatives, including automation, monitoring, and performance optimisation. Work alongside the Team Lead and other senior engineers to support project delivery, service transitions, and escalations. Coach and More ❯
Employment Type: Permanent
Salary: GBP 50,000 - 57,500 Annual
Posted:

Senior Azure Platform Engineer

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Hybrid/Remote Options
Morson Edge
on call allowance The Senior Engineer role is a hands-on technical position where you'll act as a subject matter expert across Azure providing advanced technical support, service improvement, and project delivery. You'll work closely with the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery and technical excellence. … complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service improvement initiatives, and technical delivery tasks. As a senior member of the team, you'll be expected to work autonomously, coach and support other engineers, and help shape … escalation point for complex technical issues across customer environments. Take ownership of high-priority incidents and ensure timely resolution through effective coordination and technical troubleshooting. Deliver and contribute to service improvement initiatives, including automation, monitoring, and performance optimisation. Work alongside the Team Lead and other senior engineers to support project delivery, service transitions, and escalations. Coach and More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Senior Azure Platform Engineer

England, Beckwith, North Yorkshire, United Kingdom
Hybrid/Remote Options
The Bridge IT Recruitment
on call allowance The Senior Engineer role is a hands-on technical position where you’ll act as a subject matter expert across Azure providing advanced technical support, service improvement, and project delivery. You’ll work closely with the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery and technical excellence. … complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service improvement initiatives, and technical delivery tasks. As a senior member of the team, you’ll be expected to work autonomously, coach and support other engineers, and help shape … escalation point for complex technical issues across customer environments. Take ownership of high-priority incidents and ensure timely resolution through effective coordination and technical troubleshooting. Deliver and contribute to service improvement initiatives, including automation, monitoring, and performance optimisation. Work alongside the Team Lead and other senior engineers to support project delivery, service transitions, and escalations. Coach and More ❯
Employment Type: Permanent
Salary: £50000 - £57500/annum
Posted:

Operations Executive

City of London, London, England, United Kingdom
Hybrid/Remote Options
Give a Grad a Go
team and help power the next phase of growth. Job description - Operations & Compliance Executive As an Operations & Compliance Executive, you will be the engine behind the smooth and effective delivery of key services, including KYC, AML and Sanctions Compliance. This role is hands-on and process-driven - ideal for someone who enjoys working in a fast-paced, collaborative environment … plates at one time, a keen eye for detail-oriented accuracy, and flair for customer support. You'll be reporting to the Senior Manager, working across teams to ensure service quality is high, SLAs are met, and clients receive first-class operational support. Key responsibilities - Operations & Compliance Executive Support service ticket creation and manage the full lifecycle of … service requests Process service payments and follow up on outstanding payments Receive, validate and manage buyer and seller data Generate and deliver Buyer and Seller Assessment Reports Support service improvement initiatives and identify areas for efficiency gains Collaborate with internal teams and external suppliers for continuous service delivery Track service delivery against SLAs More ❯
Employment Type: Full-Time
Salary: £28,000 per annum
Posted:

Operations & Compliance Executive

City of London, London, England, United Kingdom
Hybrid/Remote Options
Give a Grad a Go
team and help power the next phase of growth. Job description - Operations & Compliance Executive As an Operations & Compliance Executive, you will be the engine behind the smooth and effective delivery of key services, including KYC, AML and Sanctions Compliance. This role is hands-on and process-driven - ideal for someone who enjoys working in a fast-paced, collaborative environment … plates at one time, a keen eye for detail-oriented accuracy, and flair for customer support. You'll be reporting to the Senior Manager, working across teams to ensure service quality is high, SLAs are met, and clients receive first-class operational support. Key responsibilities - Operations & Compliance Executive Support service ticket creation and manage the full lifecycle of … service requests Process service payments and follow up on outstanding payments Receive, validate and manage buyer and seller data Generate and deliver Buyer and Seller Assessment Reports Support service improvement initiatives and identify areas for efficiency gains Collaborate with internal teams and external suppliers for continuous service delivery Track service delivery against SLAs More ❯
Employment Type: Full-Time
Salary: £28,000 per annum
Posted:

Service Delivery Manager

London, South East, England, United Kingdom
Sanderson
Role: Service Delivery Manager Location: City of London Salary: Up to £80k Flexible working: 3 days per week in the office My client, a leading organisation in the insurance sector, is seeking an experienced Service Delivery Manager to join their team. This is an excellent opportunity for someone with solid insurance experience (particularly London Market) and More ❯
Employment Type: Full-Time
Salary: £70,000 - £80,000 per annum
Posted:

Head of Service Delivery

Bedford, Bedfordshire, United Kingdom
ASC Connections Ltd
Head of Service Delivery Location: Milton Keynes Salary: Up to £80K plus a plethora of benefits We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. This is a senior leadership role where you'll shape how services are delivered at scale, ensuring exceptional More ❯
Employment Type: Permanent
Salary: GBP 80,000 Annual
Posted:

Service Delivery Team Leader

Shrewsbury, Shropshire, United Kingdom
Prince Personnel Limited
Service Delivery Team Leader Shrewsbury, Shropshire Permanent Full-time, Monday to Friday (occasional flexibility required/occasional Saturday cover) Starting Salary: £30,000 per annum (dependent on experience) Were recruiting for a full-time Service Delivery Team Leader to join a growing organisation based in Shrewsbury click apply for full job details More ❯
Employment Type: Permanent
Salary: GBP 30,000 Annual
Posted:

Service Delivery Lead

Manchester, United Kingdom
Dignity Funerals Limited
Position: Service Delivery Lead. Location: John Brierley & Son Funeral Directors Job Type: Full-time, 38.33 Hours per week. Salary: £32,960 per annum We're looking for a dedicated and compassionate individual to join our team at John Brierley & Son Funeral Directors as a Service Delivery Lead click apply for full job details More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Service Delivery
England
10th Percentile
£29,000
25th Percentile
£35,000
Median
£49,000
75th Percentile
£67,500
90th Percentile
£90,000