426 to 450 of 1,460 Service Management Jobs in England

# IT Service Manager at N Consulting LtdRole Title: IT Service ManagerWork mode: HybridNumber of days a week worked in the office: 40% onsite (for a standard 5‐day week, this is 2 days/week).Contract duration: one (1) year from the commencement dateLocation: London (teams … client may consider candidates based in Leeds, Edinburgh and Aberdeen who can report to these offices.SC ELIGIBLE candidates required---------------------------------------JOB DETAILSRole Title: IT Service ManagerThe Markets, Intelligence and Enforcement (MIE) Product Group Service Manager is responsible for ensuring the delivery of day to day IT operational services ...

have a background managing large scale suppliers against agreed standards and SLAs? If so, apply now. This contract will see the Network & Infrastructure Service Manager join an enterprise scale organisation at a time of major transformation. It's a great opportunity to make a significant contribution in a challenging … rewarding environment. The Network & Infrastructure Service Manager will be responsible for the following: Own the operational delivery of Network and Infrastructure services, ensuring stability, availability and performance Provide strong technical leadership across enterprise network, compute, storage, and infrastructure platforms Lead BAU service management, incident resolution and problem ...

National Security IT provider Tektora are supporting a leading Defence and National Security IT provider who are looking to speak with DV Cleared Service Architects for a contract opportunity working across both legacy and new technologies as part of a live system transitioned programme. This role would suit … skilled service architect with excellent interpersonal skills who has owned service design for complex or high value deliveries into live service and is looking to develop further across operating model design and secure programme delivery. The Role You will be involved in: Owning and being accountable ...

Title Service Delivery Specialist - Fixed-Term Contract This is a fixed-term contract, up to 12 months maximum, to cover a maternity leave. Start of contract: immediately. This is a hybrid role based out of our office next to London Heathrow Airport. Amadeus Airports Operations (AirOps) delivers solutions … manage end-to-end delivery of agreed IT services, ensuring consistent performance against SLAs and business expectations. Lead incident, request, and problem management practices; drive root-cause analysis and preventative actions to reduce repeat issues. Own service reporting and operational dashboards; communicate performance, risks, and improvement actions ...

portfolio of mid-tail customer accounts, aligned to customer outcomes, adoption, and renewal readiness. The role combines customer engagement and advocacy, risk management, and outcome-based success planning, while working collaboratively across internal teams to drive retention, value realisation, and a high-quality customer experience. What Success Looks Like … tail accounts. What You Will Do 1. Customer Cadence & Engagement Drive a proactive, predictable cadence across the mid-tail portfolio. Plan engagement ahead of service reviews, contract anniversaries, and renewal milestones. Maintain consistent, forward-looking contact that anticipates customer needs and keeps accounts progressing against their outcomes. Align engagement ...

live Workday environments. This is an office-based role in Manchester for someone who combines strong Workday technical knowledge, hands-on delivery experience, service discipline and consulting skills.You will support global clients across Workday technical services, helping them keep integrations, Extend applications and related platform components stable, supportable … continuously improving. You will collaborate with client stakeholders, service teams, functional consultants, integration specialists, security and reporting colleagues and delivery leads to resolve issues, deliver enhancements and identify opportunities to improve automation, integration resilience and user experience.Your RoleAs a Workday Technical Consultant focused on Workday Integrations and Workday Extend ...

successful onboarding of customers into our Oracle Managed Services portfolio. You will own and continually evolve the transition function, ensuring new customers and service expansions move seamlessly from contract signature into Business-as-Usual support operations. Working closely with Sales, Portfolio Directors, Service Delivery Managers, Technical Managers … Delivery teams, you will provide strategic leadership across complex transition programmes, driving operational readiness, governance, risk management and customer satisfaction. Your focus will be to deliver controlled, low-risk and commercially successful transitions that establish long-term customer confidence from day one. This is a highly visible leadership role ...

appropriate channels when neededOversee user onboarding and offboarding activitiesOrganise the preparation and delivery of workstations, laptops, and other IT equipmentUse Microsoft Intune for device management and application deployment across the organisationMaintain the global IT asset inventoryTrack software licence allocation and keep licence records accurateSpot recurring support issues and drive … best practices, documentation, and standard proceduresProvide training and technical guidance to the Support Team on IT operational systems and proceduresTake part in the change management processSupport backup management, disaster recovery, and business continuity proceduresKeep monitoring systems running to help ensure system availability and reliabilityContribute to IT infrastructure upgrades ...

Head of IT Operations (Azure) Solihull/Remote to £75k Join a growing technology led bank as Head of IT Operations, taking ownership of service delivery, service transition, operational governance and change management across a complex technology estate. This is not a pure infrastructure engineering or people … management role. As Head of IT Operations you'll be a key operational SME, ensuring technology services are introduced, changed and managed safely, reliably and efficiently within a regulated banking environment. The bank has an established Azure environment supporting and integrating multiple business systems, alongside an AWS platform operated ...

production environment. Experience within the Aerospace & Defence sector would be beneficial, though this is not essential. Key Responsibilities Triage and manage incidents, service requests, and application issues relating to Teamcenter and associated PLM systems Investigate root causes of system, integration, data, and user issues Coordinate resolution activities with internal … technical teams, vendors and business stakeholders Prioritise incidents based on business impact and agreed service levels Monitor incident queues and ensure timely updates and resolution progress Support problem management activities and contribute to preventative improvements Analyse recurring issues and recommend corrective actions or process improvements Document investigations, fixes ...

Looking for an opportunity to lead service excellence in a fast-growing technology environment? A leading Nordic IT services provider with a strong presence across Europe, this organisation delivers end-to-end digital transformation solutions for businesses of all sizes. Known for its customer-first approach, it offers expertise … innovation, and sustainable growth, it has built a reputation for helping clients harness technology to achieve measurable business outcomes. The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Ready to take the lead ...

department’s controls design and effectiveness, ensuring controls are proportionate and embedded in day‐to‐day department activity* Provide proactive assurance around risk management through appropriate data driven monitoring and through the implementation of structured sampling techniques to validate that controls are functioning as intended before failure* Educate … with industry and company standards* Work in partnership with the Digital Engineering Solutions and Services Product and Platform owners, challenging and advising on risk management for new products, processes and change programmes. Provide risk-based decision making, supporting the department to make informed, risk-based decisions by providing ...

department\'s controls design and effectiveness, ensuring controls are proportionate and embedded in day-to-day department activity Provide proactive assurance around risk management through appropriate data driven monitoring and through the implementation of structured sampling techniques to validate that controls are functioning as intended before failure Educate … with industry and company standards Work in partnership with the IT Security Solutions and Services Product and Platform owners, challenging and advising on risk management for new products, processes and change programmes. Provide risk-based decision making, supporting the department to make informed, risk-based decisions by providing ...

maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … such as SharePoint, Dynamics, or other business-critical platforms.* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level objectives.* Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers.* Collaborate with stakeholders across engineering, service management ...

Location: Remote, UK Start: ASAP (within 4 weeks) Duration: 6months + Specialism(s): ServiceNow, ITSM, CSA, CAD, JavaScript, REST APIs, SOAP APIs, JSON, XML, Service Catalog, Workflow Automation, Flow Designer, Business Rules, Incident Management, Change Management, Problem Management, Asset Management, CMDB, Integrations, Platform Administration, Troubleshooting … active UK Security Clearance are required* Key Responsibilities * Design, develop, and configure custom applications, workflows, and integrations within the ServiceNow platform. * Build and maintain Service Catalog items, forms, portals, and user interfaces. * Develop automated business processes using workflows, Scripting, APIs, and ServiceNow best practices. * Configure, customise, and enhance ITSM ...

when needed Oversee user onboarding and offboarding Organise the preparation and delivery of workstations, laptops, and other IT equipment Use Microsoft Intune for device management and application deployment across the organisation Maintain the global IT asset inventory Track software licence allocation and maintain accurate licence records Identify recurring support … practices, documentation, and standard procedures Provide training and technical guidance to the Support Team on IT operational systems and procedures Participate in the change management process Support backup management, disaster recovery, and business continuity procedures Maintain monitoring systems to help ensure system availability and reliability Contribute ...

recruiting an experienced IT Service Manager to join a well-established Managed Service Provider (MSP), supporting IT services onsite within a large education environment in London. This is a great opportunity for someone with a strong education IT background who enjoys combining service leadership with hands … technical support. You’ll take ownership of day-to-day IT service delivery, working alongside another engineer to ensure staff and students receive a responsive, reliable and professional IT service. You’ll be the key point of contact for IT onsite – managing priorities, incidents and requests, supporting users, coordinating ...

needed Oversee user onboarding and offboarding activities Organise the preparation and delivery of workstations, laptops, and other IT equipment Use Microsoft Intune for device management and application deployment across the organisation Maintain the global IT asset inventory Track software licence allocation and keep licence records accurate Spot recurring support … documentation, and standard procedures Provide training and technical guidance to the Support Team on IT operational systems and procedures Take part in the change management process Support backup management, disaster recovery, and business continuity procedures Keep monitoring systems running to help ensure system availability and reliability Contribute ...

Service Delivery Manager – Fully Remote £60,000 + travel expenses | Fully Remote | 2 office days per month We’re working with a growing technology business that is looking for an experienced Service Delivery Manager to take ownership of a portfolio of managed services customers and play … company’s offices in Bristol, Newcastle or Glasgow. Travel expenses for these office days will be covered. The Role As Service Delivery Manager, you’ll be the named service owner and primary service contact for your customers, building strong relationships with senior stakeholders and ensuring services ...

provide expert support and administration across a global Google Workspace environment. You’ll be responsible for supporting end users, resolving complex incidents and service requests, administering Google Workspace services, and ensuring the smooth operation of collaboration and productivity tools. This role would suit someone with strong Google Workspace administration … Responsibilities Provide Level 2 support for Google Workspace services and applications. Manage user accounts, permissions, access requests, and administration activities. Resolve incidents and service requests in line with SLA requirements. Support and troubleshoot: Gmail Google Meet Google Drive Google Chat Google Docs, Sheets, and Slides Manage and update tickets ...

Service Delivery Manager – Fully Remote £60,000 + travel expenses | Fully Remote | 2 office days per month We’re working with a growing technology business that is looking for an experienced Service Delivery Manager to take ownership of a portfolio of managed services customers and play … company’s offices in Bristol, Newcastle or Glasgow. Travel expenses for these office days will be covered. The Role As Service Delivery Manager, you’ll be the named service owner and primary service contact for your customers, building strong relationships with senior stakeholders and ensuring services ...

Google-first environment); identity via Okta, Entra ID and/or JumpCloud, including Okta Workflows; endpoint security/EDR tooling; FreshService (or similar) for service management; automation and integration via n8n, Zapier, Workato, and scripting (Python, Bash); and security practice aligned to frameworks like ISO 27001. What … needs to make as we scale — new tooling, integrations, identity and endpoint platform upgrades, automation of manual processes, and the technical controls (access management, audit trails, change management) that a business preparing for IPO is expected to have in place. You'll run these as real projects: scoped ...

community that cares about you! More about your role As our Change Lead, you will take ownership of the end-to-end Change Management process across IT Operations, ensuring changes are assessed, authorised, implemented and reviewed in a controlled and consistent way. You'll strike the right balance between … pace, risk and control, helping to maintain service stability while enabling business change. You'll lead governance activities including chairing Change Advisory Board (CAB) meetings, overseeing change schedules, and managing dependencies and conflicts. Working closely with Incident, Problem and Service Lifecycle teams, you'll ensure risks are understood ...

Service Desk Administrator Oldham, Greater Manchester Up to £30,000 + Benefits Monday to Friday | 8:30am – 5:00pm Full-Time | Office Based Are you an organised Service Desk professional who thrives in a fast-paced environment and takes pride in delivering exceptional customer service? We are recruiting for an experienced Service Desk Administrator to join a well-established and growing business. This is an excellent opportunity to become part of a supportive team where you'll play a vital role in coordinating engineers, managing customer requests and ensuring service levels ...

technical plant aspects, coordinating PPM and break/fixes working between the DCM and the Facilities team (subcontracted). The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through … Continental shift pattern - 12-hour shifts between 6am-6pm and 6pm-6am. Key Duties and Responsibilities Technical Resource Witness all critical works on site. Management of M&E tasks to ensure service delivery meets expectations. Assist in scenario testing and training for the site teams. Site Availability Maintaining ...