426 to 450 of 453 Service Management Jobs in England

Helix Solution Architect 6-12 Month Contract | Hybrid Looking for a BMC Helix Solution Architect to lead the design and delivery of enterprise-scale service management solutions within a major transformation programme. This role focuses on modernising IT operations, driving automation, and improving service delivery across complex ...

automation, building practical tooling, and enabling teams to use storage services effectively at scale.Working in a distributed, international environment, you'll contribute to incident management, root cause analysis, and the ongoing stability and performance of critical systems supporting advanced technology development.ResponsibilitiesEnsure the reliability, availability, and performance of large-scale …/ML or agent-based tooling in operationsUnderstanding of identity, access control, and security best practicesExperience with OpenStack (Cinder, Manila)Awareness of ITIL or service management frameworks Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment ...

taking companies to the next level. Key Requirements: Good presentation skills with ability to create and deliver compelling propositions. Previous experience with Account Management is a must-have; responsibility for accounts with portfolios worth $10m+. Experience of selling outcome-based services/solutions. Demonstrated success in planning and controlling … will neutralize competitive influence on the customer’s buying decisions. Additional/Preferred Requirements: Good knowledge of Capital Markets Knowledge of infrastructure optimization and management Qualifications Bachelor’s Degree Engineering/Computer Science or equivalent PMO or PMI Certified AWS and GCP Certified Leading AI Certificationsstomer service management ...

role. Proficiency in Active Directory and Azure administration, with hands-on experience. Understanding of networking principles and protocols. Familiarity with ticketing systems and IT service management tools. Knowledge of 3CX Voice over IP systems/technologies would be advantageous. Benefits This is a great opportunity ...

real technical issues - typically 10-20 tickets per day. You'll learn how to: Diagnose and resolve 2nd line support issues Use Jira for service management Develop PowerShell skills in a practical setting Gain exposure to Azure and cloud-based environments Understand network environments including Cisco Meraki ...

real technical issues - typically 10-20 tickets per day. You'll learn how to: Diagnose and resolve 2nd line support issues Use Jira for service management Develop PowerShell skills in a practical setting Gain exposure to Azure and cloud-based environments Understand network environments including Cisco Meraki ...

Cprvision is seeking a Client Services Director in Manchester to manage all aspects of service delivery, focusing on leadership and operational excellence. This role involves overseeing customer support, implementing ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate will have … strong background in IT service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...

Team, you'll be instrumental in delivering secure and efficient IT services throughout the organisation. Our client's comprehensive coverage includes everything from Service Desk support to Operations and impactful Project Delivery. You'll play a crucial role in ensuring the seamless operation of both factory and office systems … directly influencing the success. Key Responsibilities: Take the lead in evolving the IT support function at various sites. Immerse yourself in service management best practices and the latest technological advancements. Offer unparalleled IT support, upkeep existing services, and aid in the rollout of innovative solutions. Enhance your technical ...

committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check. Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives. Duties … software licences in accordance with the asset register Instigate hardware swap outs within the timescales set out by the available SLA to maintain service availability on failed devices Arrange and repair (where required) equipment under the terms of the warranty agreement on specific hardware Training Firebrand’s sector-leading ...

committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check. Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives. Duties … software licences in accordance with the asset register Instigate hardware swap outs within the timescales set out by the available SLA to maintain service availability on failed devices Arrange and repair (where required) equipment under the terms of the warranty agreement on specific hardware You may be asked ...

innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by ... WKCL1_UKTJ ...

innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by click apply for full job details ...

come on board to support one of their customers with an ongoing project. The selected candidate will have strong hands-on expertise with Jira Service Management to design and optimise ITSM and CMDB solutions click apply for full job details ...

Rate We're looking for an experienced BMC Helix Solution Architect to support a large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. Key Responsibilities: Architect... WKCL1_UKTJ ...

secure, enterprise-scale environment. Key Responsibilities Own Digital Workplace and EUC architecture, standards and design authority. Define secure, scalable solutions across devices, endpoint management, identity, collaboration and service management. Ensure alignment with Zero Trust, security accreditation and operational requirements. Provide architectural leadership across transition, transformation and BAU delivery. … Drive standardisation, automation and service efficiency. Skills & Experience Proven experience leading Digital Workplace and EUC architecture in complex organisations. Strong knowledge of Windows 10/11, Intune, Configuration Manager, Active Directory/Entra ID and Microsoft 365. Expertise in Zero Trust, endpoint security, ITIL, ServiceNow and security assurance frameworks. ...

resolving hardware and software issues across desktop environments. * Supporting Windows 10 platforms, including configuration and support for mobile devices. * Managing support requests via service desk tools, ensuring timely resolution within agreed SLAs. * Maintaining operational and technical documentation to high standards. * Collaborating with third-line teams to support server … network infrastructure. * Providing excellent customer service and clear communication to end users. * Assisting with fault management, equipment swaps, and request fulfilment. What you'll bring: * Experience working in a service delivery environment with a focus on desktop support. * Strong knowledge of ITIL processes and second-line support ...

during your degree/apprenticeship as an intern or on placement. IT literacy: highly confident using Microsoft Office 365, especially Outlook (calendar + inbox management), Word, Excel and PowerPoint Fluent in English: you must be highly proficient with business-level written and spoken English Location: must be within … patterns and attacker behaviour. Produce detailed incident reports, RCA and after-action reviews for internal and client use. Maintain accurate incident records in JIRA Service Management. Detection Engineering Develop and implement new detection rules in Microsoft Sentinel aligned to the MITRE ATT&CK framework. Draft and optimise KQL queries ...

transformation initiatives. Ensure compliance with regulatory requirements and company security standards. Monitor system performance and recommend improvements to optimize efficiency. Provide technical guidance to management and support strategic business initiatives. Person Specification Qualifications Essential Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. Experience … Essential Experience with Microsoft 365, virtualization technologies, backup solutions, and IT service management. Strong knowledge of networking, servers, cloud computing, cybersecurity, databases, and operating systems. Desirable Experience of working in primary care Knowledge and Skills Essential Excellent project management and problem-solving skills. Disclosure and Barring Service ...

capability uplift programmes aligned to good-practiceframeworks and regulatory expectations.Deliver resilientmigration strategies for cloud and data centre transformations.Design and embedresilient operating models for IT service management.Lead cyber recoveryexercises including application rebuilds, service restoration, andinfrastructure recovery.Support regulatorycompliance through benchmarking and readiness assessments.Leadership & Business DevelopmentBuildand grow senior client relationships, shaping ...

Dynatrace/Observability Engineer, you will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full … with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency within immature teams. Required Skills and Experience: Strong experience configuring Dynatrace ...

Dynatrace/Observability Engineer, you will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full … with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency within immature teams. Required Skills and Experience: Strong experience configuring Dynatrace ...

Dynatrace/Observability Engineer, you will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full … with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency within immature teams. Required Skills and Experience: Strong experience configuring Dynatrace ...

Role: Sales Development Representative (SDR) Salary: £35,000-£40,000 (uncapped OTE) Sector: SaaS/IT Financial Management Location: Reading - Open to remote workers We're looking for a motivated SDR to join our clients UK team and help drive new business. Our client has a leading SaaS platform … financial management, FinOps, and IT service management. They work with huge global clients such as BOSCH, VW, Petronas, and Nokia. They also have amazing customer relationships, reflected in a world-class Net Promoter Score (NPS) of 85, more than double the industry average. This is an exciting opportunity ...

Role: Sales Development Representative (SDR) Salary: £35,000-£40,000 (uncapped OTE) Sector: SaaS/IT Financial Management Location: Reading - Open to remote workers We're looking for a motivated SDR to join our clients UK team and help drive new business. Our client has a leading SaaS platform … financial management, FinOps, and IT service management. They work with huge global clients such as BOSCH, VW, Petronas, and Nokia. They also have amazing customer relationships, reflected in a world-class Net Promoter Score (NPS) of 85, more than double the industry average. This is an exciting opportunity ...

Rapidly identify risks or issues relating to or uncovered by analysis activities. Ensure these are accurately and formally raised with line/project/service management. Job responsibilities The post holder is responsible for supporting the delivery on a range of digital projects and improvements across a forward thinking … business modelling techniques and experience in obtaining input from and communicating modelling results to senior managers for agreement. Desirable Agile certifications Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...