126 to 150 of 268 Customer Service Jobs in the South East

cutting edge of geospatial capability and is looking for people to join them. Its mission is to work across the business to provide customer centric design and technology services. Join us and you'll have an opportunity to make an impact. To empower projects that deliver real-world benefits … device support. Strong problem-solving skills and experience selecting effective technical solutions. -solving skills and experience selecting effective technical solutions. Excellent stakeholder engagement and customer service skills. Acts as an escalation point for complex issues and supports system performance monitoring. Collaborates with security, infrastructure, and service desk ...

Months Day rate: £209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also be responsible … appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting ...

central to the organisation, leading the support, optimisation, and ongoing development of our D365 platform alongside other business-critical applications. You’ll drive service excellence, lead application projects, and ensure D365 and integrated systems continue to meet evolving business needs. Role & Responsibilities: Lead the day-to-day support … requests – are managed within agreed SLAs Act as the escalation point for complex D365 issues, working closely with vendors and internal teams Produce weekly service reports, including insights on D365 usage, ticket trends, SLA performance, risks, and improvements Drive continuous improvement of D365 functionality, performance, and user adoption Manage ...

central to the organisation, leading the support, optimisation, and ongoing development of our D365 platform alongside other business-critical applications. You’ll drive service excellence, lead application projects, and ensure D365 and integrated systems continue to meet evolving business needs. Role & Responsibilities: Lead the day-to-day support … requests – are managed within agreed SLAs Act as the escalation point for complex D365 issues, working closely with vendors and internal teams Produce weekly service reports, including insights on D365 usage, ticket trends, SLA performance, risks, and improvements Drive continuous improvement of D365 functionality, performance, and user adoption Manage ...

ensure that a high-quality work is delivered in agreed timelines. The main targets of this position are to develop aftersales activities and achieve Customer satisfaction. Your mission: Perform visit to customers for repair and detect qualified leads Promote Service contracts (extended warranty, annual maintenance, calibration) Maintenance … mechanical/electrical repairs Perform functional testing and electrical safety tests Perform paperwork for traceability of the repairs (Oracle, Agile) and for shipping documents (customer reports, delivery documents, customs clearance) Perform reprocessing of our Rental/Loan/Trial fleet of devices Assist with spare part warehouse inventory ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong ...

REMOTE SALARY – CIRCA £30k About the Role: Our client is an innovative software company specialising in accountancy solutions. They are passionate about delivering excellent customer experiences and continuously improving their applications through user feedback and smart technology. They are now looking for a motivated and technically minded individual … join their team in a customer-focused software support and AI knowledge role. The Role This position would suit someone with experience in application software support, customer support, or helpdesk environments who enjoys learning systems, solving problems, and helping users. You will work closely with customers ...

delivered within time and budget Manage multiple and changing priorities daily Coordinate third party to troubleshoot issues Describe and reinforce skills to provide exceptional service Provide technical assistance, guidance to business partners and work with internal experts and vendors to provide best solution to business needs Configure, install, monitor … ticketing system and work through them accordingly Good knowledge of Oracle Database structures and Reporting Key Competencies of the Technical Support Analyst: Demonstrate strong customer service attitude Solid communication skills Organised and has efficient time management skills Strong attention to detail Ability to work interdepartmentally Exercise strong critical ...

high-tech video wall technology, creating cutting-edge learning environments across the campus. Working closely with stakeholders and technology partners, you will help drive service excellence, continuous improvement and innovation across the University. The role also offers the opportunity to influence AV standards, support service development initiatives, deliver … user training, and contribute to wider IT and University projects in a fast-paced and forward-thinking environment. We are looking for a customer-focused AV professional with excellent communication skills, strong technical expertise, and a passion for delivering outstanding user experiences through technology. The successful applicant will have ...

client specialises in delivering tailored telecommunication services across the UK to clients of all sizes. Partnering with industry-leading vendors, they prioritize customer service by simplifying complex telecom concepts and providing clear solutions. Their offerings include connectivity, cloud services, hosted voice, and IT support, all designed to address … client challenges and deliver optimal value. Role Description The day to day role, will involve contract scrutiny, customer contact and ordering services as specified from the relevant suppliers via CRM system within agreed SLAs. The role will also involve the management and coordination of order workloads, progress reports ...

getting stuck on the same tickets every day? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a wide range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are looking … important. What they are looking for Experience within a 1st Line or 2nd Line IT support role MSP experience would be highly beneficial Strong customer service and communication skills Good troubleshooting ability and willingness to learn Organised and comfortable managing support tickets Somebody professional, reliable, and helpful Full ...

join a supportive and forward-thinking technology consultancy based in Central London. As a Junior Cyber Security Consultant/Analyst you will support professional service clients with cyber security audits, Microsoft 365 and Azure security controls, security compliance and cloud-based risk management. You will work across Cyber Essentials … relationships. The successful Junior Cyber Security Consultant/Analyst will combine technical knowledge with excellent communication skills, delivering high-quality consultancy, security reporting and customer-focused support within a fast-paced managed services environment. DUTIES Your duties as a Junior Cyber Security Consultant/Analyst will include: Conducting Security ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS We are looking for a dedicated and customer-focused Level 1 Helpdesk Technician to join our dynamic Enterprise Services team at Apogee Corporation. This role is ideal for someone with a strong interest in IT support who thrives in a fast-paced helpdesk environment. ...

essential Basic networking knowledge, including routers, switches, firewalls, VoIP, LAN/WAN Strong written and verbal communication skills Confident telephone manner and customer service approach Methodical problem-solving skills Excellent organisation and time management Ability to work well within a team Positive, flexible, and proactive attitude Willingness … learn new technologies and pursue ongoing training The Role: Providing remote and customer-facing technical support Logging, troubleshooting, and resolving customer faults Monitoring internal systems and responding to service issues Supporting technical administration for connectivity and voice products Assisting with internal systems and LAN equipment Recording ...

Cloud & Infrastructure Engineer Excellent opportunity for an experienced MSP Engineer looking to work across modern Azure and cloud-first environments within a growing Managed Service Provider. Full-time, permanent position based in Chelmsford, Essex, offering a competitive salary dependent on experience. Mixture of 3rd Line support, infrastructure projects, cloud … migrations, and client-facing project delivery. To apply, please email Who is the client? Our client is a growing Managed Service Provider based in Essex, delivering IT support, cloud, cybersecurity, and infrastructure solutions to a broad range of UK clients. They have built a strong reputation for technical excellence ...

experienced Fire & Security Engineer to join their growing engineering team across the reading and M4 corridor region. This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

search for an experienced Fire & Security Engineer to join their growing engineering team across the South Coast region. This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

close new business opportunities. Utilise networking opportunities and events to proactively develop your pipeline. Identify opportunities for specialists to develop whilst you own the customer relationship and sales cycle. You will nurture footholds into new customers and then identify a full range of opportunities across the SCG product/… service portfolio to include: Hosted IP Telephony Data Connectivity Cyber Security Business Mobile Private Cloud Network Security Managed IT Services Key Tasks Working closely with the prospective customer to understand the underlying requirement, decision criteria and the most appropriate solution from the range of SCG products and services. ...

triage and support all customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients. Responsibilities Working collaboratively with the Service Manager to design and implement effective reporting to accurately reflect team performance ...

triage and support all customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients. Responsibilities Working collaboratively with the Service Manager to design and implement effective repo r ting to accurately reflect ...

Full-time | UK-Based Applicants Only (No Visa Sponsorship) Do you have a passion for healthcare and a talent for delivering outstanding customer support? We're on a mission to transform clinical care through innovative, mobile point-of-care technology-and we're looking for a Customer Support … revolutionizing how healthcare environments manage inventory, data, and care outcomes. About the Role This is a varied, hands-on role that combines technical support, customer engagement, and project coordination. You'll play a critical role in onboarding new clients, resolving data issues, managing product master data, and ensuring ...

established builders merchant business covering Portsmouth and the surrounding areas. This is a field-based role focused on developing new business opportunities, growing existing customer relationships and increasing sales revenue across the region. The successful candidate will be responsible for managing key trade relationships while identifying opportunities for growth … house builders, subcontractors and independent trade customers. Key Responsibilities Identify, target and win new business opportunities across the Portsmouth territory Develop and manage existing customer accounts to maximise sales and profitability Build and maintain strong relationships with contractors, developers, house builders and trade customers Carry out regular customer ...

building relationships, generating new business, and driving revenue growth. The successful candidate will play a key role in expanding market presence, developing strategic customer partnerships, and delivering exceptional service to both new and existing clients. Key Responsibilities Develop and generate new business opportunities across the region Build, maintain … strengthen relationships with existing customers Identify customer needs and present tailored commercial solutions Prepare quotations and proposals, following up to convert opportunities into sales Maintain accurate CRM records and sales activity updates Produce regular sales and performance reports for senior management Work closely with internal support and marketing teams ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS , , , , This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed ...

support for business requests either directly, through the wider IT team, partners and other 3rd parties that includes a strong focus on excellent customer service, timely communications and escalation to ensure SLAs are not breached. On-board and support new acquisitions and business changes, such as. Embrace … Arelevant professional qualification or be able to demonstrate the appropriate experience within an equivalent role Experience of working in an Infrastructure and/or Service Delivery role Experienced coordinating activities for others (colleagues or suppliers) Project Management experience Supplier Management experience Service Delivery framework knowledge (e.g. ITIL ...