126 to 150 of 603 Customer Service Jobs in the South East

be responsible for creating revenue and managing removals clients' moves. This full-time, permanent employment in Woking, Surrey, provides a fast-paced, fulfilling work atmosphere for those who enjoy customer service and sales. Be a part of an industry that appreciates professionalism, initiative, and career advancement. What You’ll Be Doing: Serve as the initial point of contact … nurture leads. Schedule video or in-person surveys for the Field Sales Team with accuracy and efficiency. Maintain the sales pipeline by tracking and following up on all removals customer interactions. Use CRM tools and other technology to effectively handle leads and update client records. Regularly communicate with field sales, operational managers, and internal teams. Ensure prompt responses to … current in the business. Maintain the removals company's ideals while contributing to a pleasant, team-oriented environment. What We’re Looking For: A minimum of 12 months of customer service experience is required, preferably in the removals or relocation industry. Effective communication and interpersonal abilities. Excellent attention to detail and diary management skills. IT savvy and conversant More ❯

DOE) Overtime opportunities Company vehicle & fuel card Paid travel (minus the first 30 minutes) Training & career development Supportive team & professional work environment The Role: Install and service fire alarms, CCTV, access control, and intruder alarms Diagnose and resolve faults efficiently Provide excellent customer service & technical support Work independently while being part of a strong team Requirements: Experience … with fire alarms, CCTV, access control & intruder alarms Strong problem-solving skills & attention to detail Full UK driving licence Professional, customer-focused approach How to Apply: If you're a skilled Fire & Security Engineer looking for a new opportunity, get in touch. Send your CV to (url removed) YOU MAY BE A: Fire & Security Engineer, Fire Alarm Engineer, Fire … Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician INDAV More ❯

Customer Experience Analyst £37,300 - £40,250 (London) £34,750 - £37,350 (Durham, Lytham, Glasgow) Hybrid 28.9% Pension Opportunity Yolk Recruitment is partnering with an innovative civil service organization undergoing a digital transformation, focusing on advanced digital practices. The role holder will also influence and build relationships across the business to embed new ways of working with a … core Data & CRM team, Content team and Service Design & Development teams. Building Expertise Develop our understanding of the data underpinning our customer services and customer journeys, with the aim of connecting data sources to build a complete view of our customer interactions. Ensure continuity, management and improvement of a collection of Digital and Call Analytics reports … to ensure they are established as we transform its business and meet business users' needs. Develop expertise on the interrogation and interpretation of customer engagement, interaction and behavioural data from multiple customer touchpoints, as shown in a variety of analytical platforms. Work collaboratively with members of the Data & CRM team and other areas of the business to understand More ❯

into Optimisaton Points? Can you build and utilize Dashboards? Our client, a global leader in the charitable finance sector is undergoing an exciting transformation and is seeking an experienced Customer & Operations Analyst to play a key role in delivering new systems and solutions. This is a fantastic opportunity to join an industry leader and take responsibility for driving efficiency … in customer satisfaction. Key Responsibilities Operational Data Analysis: Collect, analyse, and interpret operational data to identify trends, inefficiencies, and areas for improvement. Customer Insights: Analyse customer feedback, complaints, and satisfaction surveys to identify common issues, areas for improvement, and key drivers of customer satisfaction. Process Optimization: Work with operations teams to identify opportunities for process improvements … streamline workflows, and increase efficiency. Reporting & Dashboards: Create regular reports and dashboards to track key performance indicators (KPIs), operational metrics, and customer satisfaction. Cross-functional Collaboration: Collaborate with different departments, including customer service, marketing and product teams, to align operational strategies with customer needs and business goals. Who you’ll be This role is for you More ❯

into Optimisaton Points? Can you build and utilize Dashboards? Our client, a global leader in the charitable finance sector is undergoing an exciting transformation and is seeking an experienced Customer & Operations Analyst to play a key role in delivering new systems and solutions. This is a fantastic opportunity to join an industry leader and take responsibility for driving efficiency … in customer satisfaction. Key Responsibilities Operational Data Analysis: Collect, analyse, and interpret operational data to identify trends, inefficiencies, and areas for improvement. Customer Insights: Analyse customer feedback, complaints, and satisfaction surveys to identify common issues, areas for improvement, and key drivers of customer satisfaction. Process Optimization: Work with operations teams to identify opportunities for process improvements … streamline workflows, and increase efficiency. Reporting & Dashboards: Create regular reports and dashboards to track key performance indicators (KPIs), operational metrics, and customer satisfaction. Cross-functional Collaboration: Collaborate with different departments, including customer service, marketing and product teams, to align operational strategies with customer needs and business goals. Who you’ll be This role is for you More ❯

Customer Operations Specialist Location: Oxford Job Summary The Customer Operations Specialist is the hands-on subject-matter expert for the order-to-ship process. You own complex, high-value or escalated orders in Microsoft Dynamics 365, ensure every transaction meets export-control and trade-compliance rules, and act as the first point of escalation for our offshore processing … team. Partnering closely with Logistics, Customer Service and Sales, you keep the customer journey friction-free while continually spotting process gaps and recommending improvements. You have no formal direct reports, but you coach new hires, share best practice and deputise for the Team Leader when required. Key Responsibilities Process standard and complex customer orders, amendments and … Create or adjust complex manual orders, bundles and split shipments, ensuring correct pricing, tax and Incoterms. Serve as the primary escalation contact for offshore order-entry teams and regional service desks; provide real-time troubleshooting and guidance. Liaise daily with Logistics, Warehouse and Finance to coordinate pick-pack-ship activities, credit holds and accurate invoicing. Train and mentor new More ❯

IT Service Desk Analyst Competitive Salary + Excellent Benefits Package Benefits Snapshot: Hybrid working (2 days office/3 days remote) Excellent pension contributions and bonus scheme Car scheme for employees & family Private medical cover, wellbeing support, onsite gym 25+ days holiday plus volunteering leave Flexible working and extensive training options About the Role: We're looking for a … skilled and customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services organisation. You'll provide 1st line (and occasionally 2nd and 3rd line) technical support for internal teams and partners. This hybrid role involves both remote and on-site work, offering a varied and engaging environment. The IT Team … and more. The team supports UK and European operations, ensuring technology enables and protects the wider business. Key Responsibilities: Log, prioritise and resolve technical issues and requests Deliver excellent customer service across multiple channels Escalate and manage major incidents appropriately Contribute to change and problem management processes Support projects and help improve internal tools like Power Apps Maintain More ❯

Working Hours: Monday - Friday/8:20am - 5:30pm HRGO Recruitment are seeking a motivated Technical Analyst to join our clients in-house Service Desk Team. Reporting to the Head of Service, you will provide high-quality 2nd Line support and expertise to clients, ensuring timely and effective resolution of hardware and software issues. The role will be … critical in delivering exceptional customer service and technical proficiency. Delivering customer-focused 2nd Line Service Desk support for hardware and software issues. Prioritising incidents based on their business impact and urgency. Assessing the complexity of incidents and following escalation processes as required. Accurately logging all calls and incidents into the Service Desk system. Ensuring all … calls and tickets are responded to within established Service Level Agreements (SLAs). Proactively identifying potential or future issues at client sites before they escalate. Sharing technical knowledge and client-specific expertise with team members to enhance overall service delivery. Requirements: Windows Desktop OS and Management Active Directory and Group Policy TCP/IP, DNS Server Virtualization: VMWare More ❯

We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies … customers’ strategic goals, our in-house teams tailor our services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line … IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage – assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to More ❯

We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies … customers’ strategic goals, our in-house teams tailor our services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line … IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage – assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to More ❯

DOE) Job Type: Permanent, Full time? Working Hours: Monday - Friday/8:20am - 5:30pm HRGO Recruitment are seeking a motivated Technical Analyst to join our clients in-house Service Desk Team. Reporting to the Head of Service, you will provide high-quality 2nd Line support and expertise to clients, ensuring timely and effective resolution of hardware and … software issues. The role will be critical in delivering exceptional customer service and technical proficiency. General duties: Delivering customer-focused 2nd Line Service Desk support for hardware and software issues. Prioritising incidents based on their business impact and urgency. Assessing the complexity of incidents and following escalation processes as required. Accurately logging all calls and incidents … into the Service Desk system. Ensuring all calls and tickets are responded to within established Service Level Agreements (SLAs). Proactively identifying potential or future issues at client sites before they escalate. Sharing technical knowledge and client-specific expertise with team members to enhance overall service delivery. Requirements: Windows Server Management experience Windows Desktop OS and Management More ❯

SERVICE DESK COORDINATOR A temporary opportunity to support an exciting fashion label with the IT support helpdesk! SERVICE DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner Providing technical support and troubleshooting for hardware, software, and network-related issues Documenting all incidents, service requests, and … teams to resolve issues and implement solutions Assisting with user account management tasks such as password resets and access provisioning Contributing to knowledge base articles and documentation to improve service efficiency and effectiveness Participating in training sessions to stay updated on new technologies and processes Maintaining a positive and professional demeanour when interacting with users, ensuring excellent customer service at all times SERVICE DESK COORDINATOR ESSENTIALS: Minimum 12 months in an administrative role Minimum 12 months in an IT role If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will More ❯

Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a … With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest quality More ❯

countries. Optical technologies are the foundation of our business. We employ around 4,000 people worldwide. Join our team and help to shape our future with lasting effect. Field Service Specialist Job ID: 4233 Location: Camberley, ENG, GB Qualifications, skills and abilities Role Description: Location: Home Based The Field Engineer will work within the Operations department, reporting to a … are within their warranty and maintenance periods. The Field Engineer will be required to gain a strong technical knowledge of the Jenoptik supplied product range, while maintaining a strong customer focus. The role will be split between working on customer sites and will require some UK wide travel, occasional staying away and working unsociable hours. About You: The … have excellent communication skills; capable of clearly communicating technical matters to stakeholders, be able to work independently and to tight timescales while managing multiple tasks and prioritising effectively. Quality customer Service is our top priority, as such we rely on dedicated team members to continuously help improve the way we work, in serving our clients' needs. Candidates and More ❯

passionate about applying GIS and geospatial data to improve and innovate what our customers do. As a Geospatial Product Specialist you will play an important role in providing excellent customer support services for our products. This includes technical support, QA testing, client management and data management. You will help to ensure our key service management commitments are fulfilled … an exciting opportunity to play a key role in the expansion and use of GIS by our customers, internal and external, as well as contribute to future product and service development. You’ll work on your own initiative and bring new ideas to continuously improve what we do. You’ll find a fast track personal development path and work … customers. Please look at our website to get a feel of the contribution you’ll be making as part of the Idox team: https://www.idoxgroup.com Key responsibilities Service Management Provide service desk and technical support services to customers, and assist with the administration of service desk systems Contribute to the delivery of customer Service More ❯

Technical Service Managerwe are looking for Technical Service Manager/Operations Support Manager To ensure effective, timely, and efficient management of projects, maintaining or exceeding all Service Level Agreement and Key Performance Indicators. This role involves taking ownership of cases from initiation through to resolution, working across multidisciplinary teams, and ensuring maximum customer satisfaction. The main … office is based in Redhill Surrey.Responsibilities of Technical Service Manager/Operations Support Manager manage and oversee all technical support cases.Serve as the central point of coordination between technical, engineering, project, and customer-facing teams, including stakeholders.Ensure proactive resolution of cases, applying appropriate soft-skills and customer engagement strategies throughout the lifecycle.Maintain up-to-date records using … launching new services, including preparation of related support procedures and documentation.Represent the organisation professionally in virtual and on-site meetings.Maintain key relationships with Technical teams, field engineers, project managers, service managers, and operational departments, MOD representatives, government stakeholders, subcontractors, and suppliers.Qualifications & Experience of Technical Service Manager/Operations Support ManagerExcellent communication and interpersonal skills.Highly customer-focused with More ❯

their core integration services, they operate a thriving Ecommerce store , which you will be managing as part of this role. The Role They are looking for a proactive and customer-focused Ecommerce Account Manager to manage and grow the online business. You'll handle all inbound communication (chats, calls, emails, quotes) related to the Ecommerce platform and oversee the … entire customer journey - from initial enquiry through to post-sale account management. You'll also be responsible for nurturing customer relationships, identifying further business opportunities, and providing exceptional service to drive customer satisfaction and repeat business. General Responsibilities Respond promptly and professionally to all Ecommerce site enquiries including live chats, emails, phone calls, and quote requests … install opportunities by generating leads for the Senior Business Development Team Build and maintain strong client relationships to encourage repeat and long-term business Seek opportunities to expand product & service offer into client base Manage customer enquiries within agreed SLA's Work collaboratively within team to ensure wider business success, including marketing Weekly 1-2-1 to assess More ❯

our core integration services, we operate a thriving Ecommerce store , which you will be managing as part of this role. The Role We are looking for a proactive and customer-focused Ecommerce Account Manager to manage and grow the online business. You ll handle all inbound communication (chats, calls, emails, quotes) related to the Ecommerce platform and oversee the … entire customer journey - from initial enquiry through to post-sale account management. You ll also be responsible for nurturing customer relationships, identifying further business opportunities, and providing exceptional service to drive customer satisfaction and repeat business. General Responsibilities Respond promptly and professionally to all Ecommerce site enquiries including live chats, emails, phone calls, and quote requests … install opportunities by generating leads for the Senior Business Development Team Build and maintain strong client relationships to encourage repeat and long-term business Seek opportunities to expand product & service offer into client base Manage customer enquiries within agreed SLA s Work collaboratively within team to ensure wider business success, including marketing Weekly 1-2-1 to assess More ❯

their core integration services, they operate a thriving Ecommerce store , which you will be managing as part of this role. The Role They are looking for a proactive and customer-focused Ecommerce Account Manager to manage and grow the online business. You'll handle all inbound communication (chats, calls, emails, quotes) related to the Ecommerce platform and oversee the … entire customer journey - from initial enquiry through to post-sale account management. You'll also be responsible for nurturing customer relationships, identifying further business opportunities, and providing exceptional service to drive customer satisfaction and repeat business. General Responsibilities Respond promptly and professionally to all Ecommerce site enquiries including live chats, emails, phone calls, and quote requests … install opportunities by generating leads for the Senior Business Development Team Build and maintain strong client relationships to encourage repeat and long-term business Seek opportunities to expand product & service offer into client base Manage customer enquiries within agreed SLA's Work collaboratively within team to ensure wider business success, including marketing Weekly 1-2-1 to assess More ❯

Customer Success Executive - TOP SaaS Company! Passionate about customer service? Want to work for a leading global company in a fast-paced, tech-driven environment? This is an exciting opportunity to join a well-established, innovative company specializing in patent information solutions . As a Customer Success Executive , you'll be at the heart of ensuring … outstanding customer experiences, driving satisfaction, and building lasting client relationships. The ideal candidate must be fluent in English And ONLY ONE of the following languages: -French -German -Spanish -Portuguese What's in it for you? Engage with Global Clients - Support a diverse customer base, ensuring they get the most from our products. Hybrid Role - A mix of customer support, account management, and product expertise. Career Growth - Work with cutting-edge SaaS solutions and enhance your skills in customer success and sales. Great Benefits - Competitive salary, pension, private medical, dental & travel insurance, life insurance , and more! What You'll Be Doing: Provide exceptional customer support , troubleshooting issues and offering solutions. Build relationships with smaller accounts to More ❯

Chalfont St Peter Chubb Fire & Security Ltd Service Engineer - Midlands We're seeking a Service Engineer to join our team at Frontline, covering the Midlands area, working with high net worth clients. Essential experience includes CCure, Lenel, or Gallagher. At Frontline Security Solutions, part of the Chubb family, we are a leading Enterprise Security Integrator operating in … Cycle to work scheme Referral Scheme 20 days holiday plus bank holidays, increasing to 25 days after 2 years Health and wellbeing resources Benefits platform Responsibilities: Repair, maintain, and service systems according to company procedures, engineer instructions, and system specifications. Ensure that any deviations from the original system specifications are documented and communicated to the Supervisor. Maintain a clean … and tidy work environment on site. Ensure customer satisfaction with installation, maintenance, and service visits, projecting high-quality customer service. Properly use and maintain company property, including tools, ladders, and vehicles where applicable. Qualifications, Experience, and Knowledge: Good basic education; relevant electrical/electronic qualification preferred or demonstrated through assessment. Field Service experience. Proficient IT skills More ❯

Job Title: Technical Consultant Job Location: Brighton Driving License: A full UK driving license is required Trident is a fast-growing, values-led Managed Service Provider based in Brighton. We’re known for delivering outstanding IT services, driving innovation, and fostering a vibrant, people-first culture. We seek a passionate individual to join our team looking to progress their … expertise and knowledge. In the capacity of Technical Consultant , your primary responsibility will be delivering exceptional customer service. This position demands a blend of advanced technical knowledge, adept problem-solving abilities, and strong communication skills. You should possess a natural inclination towards customer service, prioritising the customer experience while also maintaining a keen awareness of the … to Work scheme and tech discounts. Regular social and team-building events. ‘Refer a friend’ recruitment bonus scheme. Core Responsibilities: Providing end-to-end support, ownership, and resolution technical service remotely and onsite in line with Trident’s SLA’s/KPI’s. Demonstrate experience in a customer-facing role and an understand of the consulting process. Travel More ❯

Technical Service Manager we are looking for Technical Service Manager/Operations Support Manager To ensure effective, timely, and efficient management of projects, maintaining or exceeding all Service Level Agreement and Key Performance Indicators. This role involves taking ownership of cases from initiation through to resolution, working across multidisciplinary teams, and ensuring maximum customer satisfaction. The … main office is based in Redhill Surrey. Responsibilities of Technical Service Manager/Operations Support Manager manage and oversee all technical support cases. Serve as the central point of coordination between technical, engineering, project, and customer-facing teams, including stakeholders. Ensure proactive resolution of cases, applying appropriate soft-skills and customer engagement strategies throughout the lifecycle. Maintain … services, including preparation of related support procedures and documentation. Represent the organisation professionally in virtual and on-site meetings. Maintain key relationships with Technical teams, field engineers, project managers, service managers, and operational departments, MOD representatives, government stakeholders, subcontractors, and suppliers. Qualifications & Experience of Technical Service Manager/Operations Support Manager Excellent communication and interpersonal skills. Highly customer More ❯

Networks (LAN) and IP networking. Programming and configuration at a low level is a standard part of the role. Role Description This is a full-time role for a Service Engineer. The Service Engineer will be responsible for troubleshooting, field service, communication, technical support, and maintenance & repair. The Service Engineer will work to solve technical issues … and provide support to customers remotely. Qualifications * CCTV systems, Door Access Control, Intruder Alarms, Fire Alarms Troubleshooting, Field Service, and Maintenance & Repair skills Excellent communication and customer service skills Technical support experience Ability to work independently and remotely Experience in the security industry is a plus Relevant certifications or qualifications Benefits * Company Van or Car * Overtime * Oncall More ❯

Visual and Video Conferencing problems in time sensitive, high-pressure situations Assist the Installation Team with new installations of Audio Visual and Video Conferencing solutions for customers between reactive service calls Complete accurate service records and paperwork for customer service visits Proactively build close working relationships with the customer portfolio Identify further sales opportunities with … existing customers and ensure these opportunities are recorded and delivered to the appropriate internal teams Clearly communicate with the service team and other appropriate internal teams regarding all customer requirements The ideal candidate will: Have a minimum of 3 years’ experience in installing and supporting Audio Visual Conferencing solutions Be articulate, driven and positive Have excellent verbal and More ❯