commitment to a family-like atmosphere, where they are valued as more than just numbers. The company's dedication to innovation and continuous improvement, and its commitment to superior customerservice, have created an impressive client base of some of the country's most impressive buildings. Our client has been at the forefront of commercial shading system installation … include - Appointment setting via telesales and Teams Regular and creative use of LinkedIn Strong organizational skills to effectively manage a multi-functional role Developing relationships through sales support and customerservice Supporting the sales effort Following through on leads and enquiries Marketing and lead generation We will discuss the planned career development both through this process and in … the creativity to think outside of the box and the presence to manage large b-b projects. Outstanding organisational abilities Talented, enthusiastic team player with a strong commitment to customer care and a desire to develop A good cultural fit for the core company values We will give you a blank piece of paper, and in time, you can More ❯
with accuracy and attention to detail Travelling nationwide daily as part of the delivery and installation team Using hand and power tools to support installations and removals Delivering excellent customerservice, acting as the face of the business Safely driving 3.5 Tonne vehicles to client sites Performing banksman duties to support safe vehicle manoeuvres What we're looking … for: Physically fit and comfortable with heavy lifting Full, clean UK driving licence Ambitious, motivated, and eager to learn new skills Excellent customerservice and communication skills Flexible with working hours - early starts, late finishes, and regular overtime No criminal convictions (must pass a security clearance check) What's on offer: Permanent role with long-term opportunities Premium … overtime rates and bonuses - hard work is recognised and rewarded Supportive, family-run environment with a strong team culture Training and upskilling opportunities If you're hardworking, customer-focused, and looking for a role where you can build a career, we'd love to hear from you. Click apply now to our Van Driver Position to be considered INDRED More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Wisdom Rec 2 Rec
ready to take the next step into strategic leadership? This is your opportunity to join a multi-award-winning global tech recruitment agency with a stellar reputation for innovation, customerservice, and commitment to diversity and inclusion. Award Highlights: Business Leader of the Year Best CustomerService Best Business Development Excellence in Equality, Diversity & Inclusion The More ❯
Watford, Hertfordshire, South East, United Kingdom
Winner Recruitment
the Company: Join a leading Facilities Management provider delivering hard and soft services to a range of commercial and industrial clients nationwide. We pride ourselves on providing first-class customerservice and a supportive team culture, offering engineers the tools, training, and autonomy to thrive in their roles. Role Overview: We are looking for a skilled Mobile Fabric … commercial sites in the Watford area. You will be responsible for ensuring buildings are safe, well-maintained, and compliant, working closely with the wider FM team to deliver exceptional service to clients. Key Responsibilities: Carry out planned preventative maintenance (PPM) and reactive repairs on a range of building fabric systems. Undertake general building maintenance tasks, including carpentry, plumbing, painting … duties. Respond quickly and effectively to reactive maintenance requests. Complete all job sheets and paperwork accurately, maintaining compliance with company procedures. Liaise with clients and site teams, providing excellent customerservice at all times. Ensure all work is carried out safely and in accordance with health & safety guidelines. Support the wider engineering team with additional duties as required. More ❯
Customer Success Manager 57104 Department: Customer Experience Employment Type: Permanent - Full Time Location: Milton Keynes Compensation: £35,000 - £40,000/year Description About Kinetic Kinetic was founded in 1998 with one aim: to develop the most innovative software to help university accommodation and conferencing teams deliver the best student and customer experiences possible. Fast forward … part of the Volaris Group. Volaris help strengthen and grow vertical market software companies so, like Kinetic, they become leaders in their industry. What will I be doing? The Customer Experience Manager (CXM) looks after 40-50 EMEA Accounts with extreme ownership and accountability of the success and experience of each customer. A CXM's typical week involves customer meetings, virtual or on site, supporting customers with product utilisation, success, and momentum on their account. You will work alongside the wider teams including Customer Support, Professional Services and Sales teams, to name a few. You may be supporting some customers remotely; however, this role also has the requirement and expectation to travel across UK, IRE and on More ❯
your potential, and build something you're proud of? If so then you could be who we are looking for. Whether you've worked in sales, hospitality, real estate, customerservice, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest. What You'll Be Doing You will connect More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
TripAdvisor LLC
Senior Customer Services Analyst (Viator) Oxford, United Kingdom Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore-everything from simple tours to extreme adventures (and all the niche, interesting stuffin between … easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our CustomerService department. The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest quality More ❯
DOE) Overtime opportunities Company vehicle & fuel card Paid travel (minus the first 30 minutes) Training & career development Supportive team & professional work environment The Role: Install and service fire alarms, CCTV, access control, and intruder alarms Diagnose and resolve faults efficiently Provide excellent customerservice & technical support Work independently while being part of a strong team Requirements: Experience … with fire alarms, CCTV, access control & intruder alarms Strong problem-solving skills & attention to detail Full UK driving licence Professional, customer-focused approach How to Apply: If you're a skilled Fire & Security Engineer looking for a new opportunity, get in touch. Send your CV to (url removed) YOU MAY BE A: Fire & Security Engineer, Fire Alarm Engineer, Fire … Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician INDAV More ❯
london, south east england, united kingdom Hybrid / WFH Options
RSSB
focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both internal and externally facing applications. This position combines a broad technical skillset with a service-oriented mindset , supporting not only end-user devices and infrastructure but also enterprise platforms , including Microsoft 365 , Entra ID , and Dynamics 365 . The role is integral to onboarding … and offboarding processes , device and access management , and the administration of collaboration tools such as Teams and SharePoint . The successful candidate will proactively manage service desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first - and second-line technical support to both internal … and external users across hardware , software , applications , and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services , including Outlook , Teams , SharePoint , OneDrive , and associated collaboration tools, ensuring prompt resolution More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
RSSB
focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both internal and externally facing applications. This position combines a broad technical skillset with a service-oriented mindset , supporting not only end-user devices and infrastructure but also enterprise platforms , including Microsoft 365 , Entra ID , and Dynamics 365 . The role is integral to onboarding … and offboarding processes , device and access management , and the administration of collaboration tools such as Teams and SharePoint . The successful candidate will proactively manage service desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first - and second-line technical support to both internal … and external users across hardware , software , applications , and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services , including Outlook , Teams , SharePoint , OneDrive , and associated collaboration tools, ensuring prompt resolution More ❯
Epsom, Surrey, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - Epsom
IT Service Desk Analyst Benefits: Competitive salary with excellent benefits package Hybrid working (2 days in office/3 days remote) Generous pension contributions and bonus scheme Car scheme for employees and family Private medical cover, wellbeing support, and onsite gym 25+ days holiday plus volunteering leave Flexible working and extensive training opportunities About the Role: We're seeking … a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services company. You'll provide 1st line technical support and occasionally 2nd and 3rd line support, for internal teams and partners. The IT Team: You'll be part of the Business Technology Services team, which provides technology and change … security and more. The team supports UK and European operations, ensuring technology helps and protects the business. Key Responsibilities: Log, prioritise, and resolve technical issues and requests Deliver excellent customerservice across multiple channels Escalate and manage major incidents appropriately Support change and problem management processes Assist with projects and improve internal tools like Power Apps Maintain accurate More ❯
Field Service Engineer/Break-Fix Engineer Multiple UK Locations | Flexible Hours (Day & Evening Work Available) We are looking for reliable and experienced IT Field Service Engineers to join our nationwide team, supporting customer sites across the UK. This is a hands-on, field-based role where you’ll be travelling to client locations to deliver IT … break-fix support, installations, upgrades, and general maintenance of hardware. You’ll be the face of our service, so professionalism, technical knowledge, and great communication are key. The role offers variety, independence, and the chance to work across different industries and customer environments. What you’ll do: Attend customer sites to carry out IT break-fix, installations … and upgrades Diagnose and resolve hardware issues efficiently to minimise downtime Deliver excellent customerservice, keeping clients updated throughout Accurately record and report all tasks carried out Work flexibly across day or evening shifts, depending on customer needs What we’re looking for: Previous experience in a field-based IT support or break-fix role Strong troubleshooting More ❯
Field Service Engineer/Break-Fix Engineer Multiple UK Locations | Flexible Hours (Day & Evening Work Available) We are looking for reliable and experienced IT Field Service Engineers to join our nationwide team, supporting customer sites across the UK. This is a hands-on, field-based role where you’ll be travelling to client locations to deliver IT … break-fix support, installations, upgrades, and general maintenance of hardware. You’ll be the face of our service, so professionalism, technical knowledge, and great communication are key. The role offers variety, independence, and the chance to work across different industries and customer environments. What you’ll do: Attend customer sites to carry out IT break-fix, installations … and upgrades Diagnose and resolve hardware issues efficiently to minimise downtime Deliver excellent customerservice, keeping clients updated throughout Accurately record and report all tasks carried out Work flexibly across day or evening shifts, depending on customer needs What we’re looking for: Previous experience in a field-based IT support or break-fix role Strong troubleshooting More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Vivedia Limited
it). Our friendly team of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, which is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - were officially one of the Best Companies in the UK to work for! It … be because of the flexibility we offer regarding how and where we work, the genuinely fun and supportive environment weve built in our dog-friendly offices or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too. This is a business that is doing well, but it … every time. This passion is driven from the top down by James, our MD (who hates titles and is simply James) and the leadership team who ensure that brilliant customerservice is at the heart of everything we do. When you meet us, youll see what we mean. Its important that we are the right fit for each More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Vivedia Limited
it). Our friendly team of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, which is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - were officially one of the Best Companies in the UK to work for! It … be because of the flexibility we offer regarding how and where we work, the genuinely fun and supportive environment weve built in our dog-friendly offices or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too. This is a business that is doing well, but it … every time. This passion is driven from the top down by James, our MD (who hates titles and is simply James) and the leadership team who ensure that brilliant customerservice is at the heart of everything we do. When you meet us, youll see what we mean. Its important that we are the right fit for each More ❯
Stevenage, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
We are currently recruiting an Operations Manager for one of our prestigious customers based in Stevenage . You will be leading a services desk teams to ensure and maximise customer satisfaction by working in partnership with Delivery Leadership to deliver high quality services in a professional and efficient manner. You will develop the specific function, capability and offering of … the Service Desk and take responsibility for all operational aspects of the service delivered. One of the key responsibilities is to support, develop and mentor the Team Leader population in order to drive a high level of productivity in day to day operations. You will be responsible for ensuring the operational team have clear business objectives and deliverables … in order to drive high levels of customer satisfaction and quality of service. What youll do Provide secondary point of contact for escalations, issues or complaints for a contractual services team Provide single point of contact for assigned integration activities, or expansion of services Responsible for execution of the Service (continuous) Improvement Plans Support the Team Leaders via More ❯
Full-time, permanent Essential: Full UK Driving Licence and car essential due to location Are you a confident communicator with a technical mindset and a passion for delivering outstanding service? This is a fantastic opportunity to join a respected, people-focused organisation where every customer interaction matters. You’ll be part of a highly skilled team that provides … technical advice and support across multiple channels – phone, email, and live chat – ensuring each customer receives accurate guidance and a first-class experience. This is not a passive support role — you’ll be proactive, commercially aware, and confident in recommending appropriate solutions to out-of-warranty customers. You’ll be trusted to use your initiative, think on your feet … rewards initiative, positivity, and ownership Varied, engaging work across multiple communication channels A culture of quality, empathy, and continuous improvement What they’re looking for: Proven experience in a customer-facing, service-led environment A strong customer-first mindset, with the ability to build rapport and trust A track record of achieving success through service, not More ❯
return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our IT Support & AV Specialist, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations … IT Hardware and Software Assets over their lifecycle. Your responsibilities as our IT Support & AV Specialist will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own … and manage the relationship with the AV Service Provider. Produce and share best practice advice on AV services for our internal customers. Take ownership in resolving technical issues escalated from the IT Service Desk in order to ensure all escalations are adequately resolved in a timely fashion. To proactively manage the health of the system to ensure it More ❯
return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our IT Support & AV Specialist, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations … IT Hardware and Software Assets over their lifecycle. Your responsibilities as our IT Support & AV Specialist will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own … and manage the relationship with the AV Service Provider. Produce and share best practice advice on AV services for our internal customers. Take ownership in resolving technical issues escalated from the IT Service Desk in order to ensure all escalations are adequately resolved in a timely fashion. To proactively manage the health of the system to ensure it More ❯
Stevenage, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
We are currently recruiting an Operations Manager for one of our prestigious customers based in Stevenage . You will be leading a services desk teams to ensure and maximise customer satisfaction by working in partnership with Delivery Leadership to deliver high quality services in a professional and efficient manner. You will develop the specific function, capability and offering of … the Service Desk and take responsibility for all operational aspects of the service delivered. One of the key responsibilities is to support, develop and mentor the Team Leader population in order to drive a high level of productivity in day to day operations. You will be responsible for ensuring the operational team have clear business objectives and deliverables … in order to drive high levels of customer satisfaction and quality of service. What youll do Provide secondary point of contact for escalations, issues or complaints for a contractual services team Provide single point of contact for assigned integration activities, or expansion of services Responsible for execution of the Service (continuous) Improvement Plans Support the Team Leaders via More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
IT Service Manager Location : Ringwood, Hampshire + Hybrid home working Salary : 30 - 33k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role As an IT Service Manager, you will be responsible for managing the operational running of the business-as-usual service support services, including the allocation of duties and tasks, as … well as maintaining contractual KPI obligations, customer reporting and acting as an escalation point for both our internal and external customers. You will analyse data and metrics, feeding into the problem management processes, to identify trends, exceptions, and areas for improvement. Maintain oversight of incident requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends … uncover problems and highlight opportunities for improvement. Management of major incident tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills & Experience: Proactive and innovative approach. Experience and knowledge of utilising More ❯
london, south east england, united kingdom Hybrid / WFH Options
mallowstreet
Graduate AI Customer Success Associate Location: Hybrid (3 days per week in London-based office) Salary: £30,000 – £38,000 (depending on experience) What We Are SOFI is a groundbreaking AI platform designed to transcribe, notarize, and analyse meetings within the financial services industry, providing detailed insights tailored to user requirements. Our goal is to make financial meetings smarter … clearer, and more productive. SOFI is ‘Meetings Reimagined’. Role Summary This is a full-time, entry-level role for a Graduate AI Customer Success Associate. You’ll play a vital part in ensuring client success and satisfaction, supporting users, and helping to build long-term engagement. You’ll also analyse customer interactions and feedback to help improve … the product experience. You’ll work closely with the Customer Success Manager to handle client queries, encourage product adoption, and deliver exceptional service. Over time, you’ll have the opportunity to manage a small portfolio of your own clients (typically 1–2 advisers), while the CS Manager focuses on medium and large accounts. This role is a great pathway More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
mallowstreet
Graduate AI Customer Success Associate Location: Hybrid (3 days per week in London-based office) Salary: £30,000 – £38,000 (depending on experience) What We Are SOFI is a groundbreaking AI platform designed to transcribe, notarize, and analyse meetings within the financial services industry, providing detailed insights tailored to user requirements. Our goal is to make financial meetings smarter … clearer, and more productive. SOFI is ‘Meetings Reimagined’. Role Summary This is a full-time, entry-level role for a Graduate AI Customer Success Associate. You’ll play a vital part in ensuring client success and satisfaction, supporting users, and helping to build long-term engagement. You’ll also analyse customer interactions and feedback to help improve … the product experience. You’ll work closely with the Customer Success Manager to handle client queries, encourage product adoption, and deliver exceptional service. Over time, you’ll have the opportunity to manage a small portfolio of your own clients (typically 1–2 advisers), while the CS Manager focuses on medium and large accounts. This role is a great pathway More ❯
slough, south east england, united kingdom Hybrid / WFH Options
mallowstreet
Graduate AI Customer Success Associate Location: Hybrid (3 days per week in London-based office) Salary: £30,000 – £38,000 (depending on experience) What We Are SOFI is a groundbreaking AI platform designed to transcribe, notarize, and analyse meetings within the financial services industry, providing detailed insights tailored to user requirements. Our goal is to make financial meetings smarter … clearer, and more productive. SOFI is ‘Meetings Reimagined’. Role Summary This is a full-time, entry-level role for a Graduate AI Customer Success Associate. You’ll play a vital part in ensuring client success and satisfaction, supporting users, and helping to build long-term engagement. You’ll also analyse customer interactions and feedback to help improve … the product experience. You’ll work closely with the Customer Success Manager to handle client queries, encourage product adoption, and deliver exceptional service. Over time, you’ll have the opportunity to manage a small portfolio of your own clients (typically 1–2 advisers), while the CS Manager focuses on medium and large accounts. This role is a great pathway More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
SYNNEX Corporation
SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customerservice to drive progress and redefine what's possible.As a Service Delivery Executive you will deliver an exceptional level of customer satisfaction for key accounts, whilst … key performance indicators. Responsibilities: Confirm and process purchase orders accurately and within agreed SLA's, checking requirements and pricing are correct Interact with TD SYNNEX logistics centre to ensure customer requirements are met in full obtaining delivery slots Daily routine of checking and confirming that deliveries have been successfully made and if required taking corrective action immediately Work with … product marketing and vendors to obtain product specification detail, upload and manage this information accurately in to customer portals in the defined SLA's Support Account Directors as required to successfully manage the customer relationship Work closely with Merchandise planners, supporting them in their daily role Timely and accurate completion of essential reporting, profiling and general administration of More ❯