126 to 150 of 611 Customer Service Jobs in the South East

Field Service Engineer, South East, UK & Ireland (Hybrid), £40,000 + Bonus As a Field Service Engineer , you’ll play a key role in installing, maintaining, and supporting advanced manufacturing equipment at customer sites across the UK and Ireland. Backgrounds & Benefits Our client is a global provider of high-tech production solutions, known for innovation and precision. … You’ll be joining a collaborative team that values technical excellence and customer satisfaction. As a Field Service Engineer , you’ll benefit from a competitive salary, profit-related bonus, fully expensed company car or allowance, mobile phone, laptop, iPad, expense account, tool kit, pension scheme, optional healthcare, and opportunities for international travel and professional development. Field Service Engineer Responsibilities Install, commission, and test manufacturing equipment at customer sites. Perform routine maintenance, troubleshooting, and repairs. Collaborate with engineering and support teams to resolve technical issues. Deliver high-quality customer service and training. Maintain accurate service documentation and logs. Skills & Experience Required Hands-on experience with surface mount technology. Strong troubleshooting and repair skills More ❯

Our client is looking for a Client Engagement Specialist to join their team. This is a Homebased role Looking for someone with strong admin skills, customer service skills. Sales skills an advantage Confident on the phone, telesales IT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses and service contracts for … existing customers from T& to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets and contribute to the overall success of the company. Responsibilities (This list is not exhaustive … expanded according to need) Contract Renewal Management: Track upcoming contract expirations and proactively engage clients for renewal. Generate renewal quotes and proposals. Ensure timely processing of renewals to prevent service disruptions. Customer Engagement & Relationship Building: Serve as the primary point of contact for renewal discussions. Address customer concerns related to pricing, licensing changes, and contract terms. Sales More ❯

Do you have a proven track record in customer service with great call handling experience? Are you looking to work mainly from home but with occasional visits to the office in Windsor, Berkshire? (two or three times a month) The candidate must live within one hour of Windsor. Our client is a leading digital healthcare provider, and this … using the app as well as supporting the clients with general day to day enquiries. They require someone with a friendly, professional phone manner who loves to deliver outstanding customer service. This role involves taking a high volume of inbound calls and the company are paying a salary of £23,810 depending on experience. Working hours: Mainly working from … role will be varied with no two days being the same. The role will require a large amount of patient and client contact and the successful candidate should be customer focussed with great communication skills. Your responsibilities as a Operations Assistant: Supporting and providing administrative services to the growing panel of suppliers To manage and resolve a high level More ❯

world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience! What You'll Do: As the Payments Investigation … SEPA Direct Debits are processed in accordance with industry deadlines. BACS and Standing Orders: Efficiently process BACS-related products and manage Standing Orders, ensuring timely action on all requests. Customer Service Reconciliation: Handle Customer Service-related reconciliation items, ensuring outstanding items are resolved promptly. Team Collaboration: Work closely with your team to meet customer needs … Experience with User Acceptance Testing (UAT) is a plus. Minimum of GCSEs (A Levels desirable). If you're ready to embrace this opportunity and contribute to delivering exceptional service, we want to hear from you! Apply today to join a vibrant team making a difference in the financial services landscape. How to Apply: To apply for this opportunity More ❯

your potential, and build something you're proud of? If so then you could be who we are looking for. Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest. What You'll Be Doing You will connect More ❯

ready to take the next step into strategic leadership? This is your opportunity to join a multi-award-winning global tech recruitment agency with a stellar reputation for innovation, customer service, and commitment to diversity and inclusion. Award Highlights: Business Leader of the Year Best Customer Service Best Business Development Excellence in Equality, Diversity & Inclusion The More ❯

Role Outline Onboarding Associate’s provide the highest level of customer service to our contractors, Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Client onboarding requirements are fully completed for all candidate’s before starting their assignment. Onboarding Associate … to peer audits on compliance packs Attend periodical internal training sessions on compliance matters and legislation Management of onboarding cases through a workflow tool Delivers a high level of customer service to both internal and external customers Responsible for the updating of contractor onboarding status to Sales partners and online portal Responsible for data entry, validation of data … and any other information that affects the business and/or the individual Complete ad hoc projects and duties as requested by manager Skills/Behaviours Natural team player Customer focused, helpful and willing to support at all times Acts with self-confidence, decisiveness and integrity at all times Resilient and composed Leads self and others, able to inspire More ❯

Base Location: Theale, Reading, West London or Slough Salary: £66,100 - £99,100 + 10% customer response allowance payment + car/car allowance + performance-related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The role SSEN Distribution are looking to appoint a Network … Integrity Manager who will be fully responsible for the most efficient performance and reliability of the Region's electricity distribution network. You will report into the Head of Customer Operations and will be responsible for a team of engineers who plan and manage all Electricity Network repairs and long-term defects. You will - Plan and manage all Network repairs … team's targets daily, ensuring that they are fully understood in order to drive performance and improvements, leading them to deliver high standards of SHE, Quality, Productivity, Affordability and Customer Service, whilst ensuring all administration, planning, reporting, compliance, escalation and investigation requirements are completed accurately and on time. - Ensure all planned work is completed, all work for next More ❯

Description We are seeking a Dynamics 365 Functional Consultant to join a leading global consultancy. You will work directly with clients to deliver CRM solutions focused on Sales and Customer Service processes. Your role includes gathering requirements, running workshops, managing project timelines, and collaborating with technical teams to ensure solutions meet business needs. Roles and Responsibilities Lead workshops … Strong skills in business analysis, system audits, requirements gathering, and process mapping Ability to create functional/technical design documentation and UAT scripts Experience with Dynamics 365 Sales and Customer Service customisation and configuration Familiarity with Microsoft Power Platform and PowerApps Comfortable managing projects and client relationships Desirable: Microsoft Dynamics or Power Platform certifications (e.g., PL-900, PL More ❯

be responsible for creating revenue and managing removals clients' moves. This full-time, permanent employment in Woking, Surrey, provides a fast-paced, fulfilling work atmosphere for those who enjoy customer service and sales. Be a part of an industry that appreciates professionalism, initiative, and career advancement. What You’ll Be Doing: Serve as the initial point of contact … nurture leads. Schedule video or in-person surveys for the Field Sales Team with accuracy and efficiency. Maintain the sales pipeline by tracking and following up on all removals customer interactions. Use CRM tools and other technology to effectively handle leads and update client records. Regularly communicate with field sales, operational managers, and internal teams. Ensure prompt responses to … current in the business. Maintain the removals company's ideals while contributing to a pleasant, team-oriented environment. What We’re Looking For: A minimum of 12 months of customer service experience is required, preferably in the removals or relocation industry. Effective communication and interpersonal abilities. Excellent attention to detail and diary management skills. IT savvy and conversant More ❯

Extension Likely)Outside IR35Rate £550 per day ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You’ll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. Key Responsibilities: Analyse, map, and redesign … customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments Message me or send More ❯

Likely) Outside IR35 Rate £550 per day ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You'll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. Key Responsibilities: Analyse, map, and redesign … customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption ? Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments Message me or send More ❯

firm in High Wycombe is hiring a Client Services Administrator to support with the firm's day-to-day business operations. You'll receive full training in conveyancing, compliance, customer service, and IT, making it a fantastic opportunity for anyone looking to develop their skills in a professional environment. Key responsibilities: Onboarding new clients and being their first … are the benefits: £24-5k salary DOE + a company pension and healthcare scheme Progression into a managerial role Regular team socials and away days Requirements Experience in customer service 3 A Levels or equivalent Based less than 40 minutes from High Wycombe Available to start a role ASAP More ❯

Customer Operations Specialist Location: Oxford Job Summary The Customer Operations Specialist is the hands-on subject-matter expert for the order-to-ship process. You own complex, high-value or escalated orders in Microsoft Dynamics 365, ensure every transaction meets export-control and trade-compliance rules, and act as the first point of escalation for our offshore processing … team. Partnering closely with Logistics, Customer Service and Sales, you keep the customer journey friction-free while continually spotting process gaps and recommending improvements. You have no formal direct reports, but you coach new hires, share best practice and deputise for the Team Leader when required. Key Responsibilities Process standard and complex customer orders, amendments and … Create or adjust complex manual orders, bundles and split shipments, ensuring correct pricing, tax and Incoterms. Serve as the primary escalation contact for offshore order-entry teams and regional service desks; provide real-time troubleshooting and guidance. Liaise daily with Logistics, Warehouse and Finance to coordinate pick-pack-ship activities, credit holds and accurate invoicing. Train and mentor new More ❯

We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies … customers’ strategic goals, our in-house teams tailor our services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line … IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage – assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to More ❯

We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies … customers' strategic goals, our in-house teams tailor our services to suit every client's unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line … IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage - assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to More ❯

DOE) Job Type: Permanent, Full time? Working Hours: Monday - Friday/8:20am - 5:30pm HRGO Recruitment are seeking a motivated Technical Analyst to join our clients in-house Service Desk Team. Reporting to the Head of Service, you will provide high-quality 2nd Line support and expertise to clients, ensuring timely and effective resolution of hardware and … software issues. The role will be critical in delivering exceptional customer service and technical proficiency. General duties: Delivering customer-focused 2nd Line Service Desk support for hardware and software issues. Prioritising incidents based on their business impact and urgency. Assessing the complexity of incidents and following escalation processes as required. Accurately logging all calls and incidents … into the Service Desk system. Ensuring all calls and tickets are responded to within established Service Level Agreements (SLAs). Proactively identifying potential or future issues at client sites before they escalate. Sharing technical knowledge and client-specific expertise with team members to enhance overall service delivery. Requirements: Windows Server Management experience Windows Desktop OS and Management More ❯

SERVICE DESK COORDINATOR A temporary opportunity to support an exciting fashion label with the IT support helpdesk! SERVICE DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner Providing technical support and troubleshooting for hardware, software, and network-related issues Documenting all incidents, service requests, and … teams to resolve issues and implement solutions Assisting with user account management tasks such as password resets and access provisioning Contributing to knowledge base articles and documentation to improve service efficiency and effectiveness Participating in training sessions to stay updated on new technologies and processes Maintaining a positive and professional demeanour when interacting with users, ensuring excellent customer service at all times SERVICE DESK COORDINATOR ESSENTIALS: Minimum 12 months in an administrative role Minimum 12 months in an IT role If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will More ❯

IT Service Desk Analyst Competitive Salary + Excellent Benefits Package Benefits Snapshot: Hybrid working (2 days office/3 days remote) Excellent pension contributions and bonus scheme Car scheme for employees & family Private medical cover, wellbeing support, onsite gym 25+ days holiday plus volunteering leave Flexible working and extensive training options About the Role: We're looking for a … skilled and customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services organisation. You'll provide 1st line (and occasionally 2nd and 3rd line) technical support for internal teams and partners. This hybrid role involves both remote and on-site work, offering a varied and engaging environment. The IT Team … and more. The team supports UK and European operations, ensuring technology enables and protects the wider business. Key Responsibilities: Log, prioritise and resolve technical issues and requests Deliver excellent customer service across multiple channels Escalate and manage major incidents appropriately Contribute to change and problem management processes Support projects and help improve internal tools like Power Apps Maintain More ❯

countries. Optical technologies are the foundation of our business. We employ around 4,000 people worldwide. Join our team and help to shape our future with lasting effect. Field Service Specialist Job ID: 4233 Location: Camberley, ENG, GB Qualifications, skills and abilities Role Description: Location: Home Based The Field Engineer will work within the Operations department, reporting to a … are within their warranty and maintenance periods. The Field Engineer will be required to gain a strong technical knowledge of the Jenoptik supplied product range, while maintaining a strong customer focus. The role will be split between working on customer sites and will require some UK wide travel, occasional staying away and working unsociable hours. About You: The … have excellent communication skills; capable of clearly communicating technical matters to stakeholders, be able to work independently and to tight timescales while managing multiple tasks and prioritising effectively. Quality customer Service is our top priority, as such we rely on dedicated team members to continuously help improve the way we work, in serving our clients' needs. Candidates and More ❯

Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a … With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest quality More ❯

their core integration services, they operate a thriving Ecommerce store , which you will be managing as part of this role. The Role They are looking for a proactive and customer-focused Ecommerce Account Manager to manage and grow the online business. You'll handle all inbound communication (chats, calls, emails, quotes) related to the Ecommerce platform and oversee the … entire customer journey - from initial enquiry through to post-sale account management. You'll also be responsible for nurturing customer relationships, identifying further business opportunities, and providing exceptional service to drive customer satisfaction and repeat business. General Responsibilities Respond promptly and professionally to all Ecommerce site enquiries including live chats, emails, phone calls, and quote requests … install opportunities by generating leads for the Senior Business Development Team Build and maintain strong client relationships to encourage repeat and long-term business Seek opportunities to expand product & service offer into client base Manage customer enquiries within agreed SLA's Work collaboratively within team to ensure wider business success, including marketing Weekly 1-2-1 to assess More ❯

return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our AV & IT Support Analyst, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations … IT Hardware and Software Assets over their lifecycle. Your responsibilities as our AV & IT Support Analyst will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own … and manage the relationship with the AV Service Provider. Produce and share best practice advice on AV services for our internal customers. Take ownership in resolving technical issues escalated from the IT Service Desk in order to ensure all escalations are adequately resolved in a timely fashion. To proactively manage the health of the system to ensure it More ❯

return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our AV & IT Support Analyst, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations … IT Hardware and Software Assets over their lifecycle. Your responsibilities as our AV & IT Support Analyst will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own … and manage the relationship with the AV Service Provider. Produce and share best practice advice on AV services for our internal customers. Take ownership in resolving technical issues escalated from the IT Service Desk in order to ensure all escalations are adequately resolved in a timely fashion. To proactively manage the health of the system to ensure it More ❯

IT Service Desk Team Leader/Help Desk Dispatcher with experience in a similar IT dispatcher or helpdesk team leader role, exceptional organisational and communication skills, and proficiency in helpdesk ticketing systems, is required for a well-established IT Services Company based in the City of London. SALARY: £45,000 - £50,000 per annum DOE + Benefits (see below … TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a results-driven and strategic IT Service Desk Team Leader/Help Desk Dispatcher with experience in a similar IT dispatcher or helpdesk team leader role, exceptional organisational and communication skills, and proficiency in helpdesk ticketing … systems. As the IT Service Desk Team Leader/Help Desk Dispatcher you will play a critical role in ensuring the efficient operation of the IT service desk, by managing the flow of support tickets and coordinating the activities of the support team. You will focus on prompt and effective resolution of IT tickets, distributing them to engineers More ❯