126 to 150 of 314 Customer Service Jobs in the South East

group policies in Active Directory Assist with basic networking tasks (LAN/WAN, TCP/IP, DNS, DHCP) Log, track, and resolve incidents and service requests Escalate complex issues where necessary and follow through to resolution Maintain clear documentation and contribute to knowledge bases Skills & Experience Previous experience … junior IT support/service desk role (or strong internship experience) Good working knowledge of Windows 10 & 11 Hands-on experience with Active Directory (user management, password resets, permissions) Basic understanding of networking principles Strong communication and customer service skills A proactive attitude and willingness to learn ...

Line Support Engineer: Active Directory MS Teams Mobile Device support Imaging laptops Hardware Support Ticketing system experience Willing to learn Troubleshooting mindset Excellent customer service skills Desirable skills - 1st/2nd Line Support Engineer: Azure Intune ServiceNow Certifications Professional services experience If you are keen to progress … your most up to date CV.IT Support/1st Line Support Engineer/1st/2nd Line Support Engineer/Helpdesk Engineer/Service Desk Engineer/Service Desk Analyst ...

days are the same? If so, this could be the perfect next step in your career. We’re working with a growing Managed Service Provider currently operating with a close-knit team of three, with ambitious plans to expand over the coming years. This is a fantastic opportunity … maintaining Microsoft 365, Windows Server, and networking environments Assisting with infrastructure upgrades and cloud migrations Contributing to documentation and best practice improvements Delivering excellent customer service at all times About You Proven experience working within an MSP environment (essential) Strong troubleshooting skills across desktop, server, and network technologies ...

Fire & Security Engineer - Service & Install Southampton, Winchester & Hampshire Areas 38,000 - 45,000 Basic DOE + On-Call + Vehicle A well-established and highly respected Fire & Security solutions provider is seeking a dedicated Fire & Security Engineer to join their expanding technical team. Based in the South & South-East … this business has built a strong reputation for exceptional service delivery, quality workmanship and technical excellence across both commercial and residential projects. Engineers are fully supported with training and development, and the organisation prides itself on professional delivery and long-term client relationships. The Role You will be tasked ...

line and second line IT support. The successful candidate will act as the first point of contact for IT-related issues, ensuring incidents and service requests are resolved efficiently within agreed service levels, and will be comfortable working in a rotational shift environment. Key Responsibilities Provide first-line … support via phone and service desk tools Troubleshoot application, hardware, software, and basic network issues Log, track, and resolve incidents and requests within SLAs Escalate complex issues and potential service outages Support IT changes and maintain accurate documentation Communicate system availability and outages to users Work rotational shifts ...

Audio Visual Installation and Service Engineer London, Wessex and Home Counties £30,000 to £40,000 per annum Join a Leading AV Integrator Driving Innovation Our client is a forward-thinking and highly respected Audio-Visual integrator delivering cutting-edge AV and Video Conferencing solutions across a diverse customer portfolio. Due to continued growth, they are seeking a skilled and motivated AV Installation & Service Engineer to join their expanding technical team. This is an excellent opportunity for an experienced AV professional who enjoys a varied role combining installation, service, client interaction, and technical excellence. The Role ...

group policies in Active Directory Assist with basic networking tasks (LAN/WAN, TCP/IP, DNS, DHCP) Log, track, and resolve incidents and service requests Escalate complex issues where necessary and follow through to resolution Maintain clear documentation and contribute to knowledge bases Skills & Experience Previous experience … support/service desk role Good working knowledge of Windows 10 & 11 Hands-on experience with Active Directory (user management, password resets, permissions) Understanding of networking principles Strong communication and customer service skills A proactive attitude and willingness to learn Desirable (but not essential) IT-related qualifications ...

system throughout your time here Focus on training and career progression Family friendly policies Free parking The Opportunity: We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will be responsible … United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation Previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management ...

About Sota Sota is more than a technology provider, we’re a trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital … transformation, helping businesses thrive in an ever-evolving tech landscape. About the Role Join a team where customer experience is everything. This role is your opportunity to make a real impact by providing first and second-level technical support that keeps businesses running smoothly. You’ll manage problems ...

Directory & Group Policy Microsoft 365 administration Good understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware and peripherals Strong customer service and communication skills Ability to prioritise workload and manage multiple support requests Full UK driving licence and access to own vehicle ...

Directory & Group Policy Microsoft 365 administration Good understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware and peripherals Strong customer service and communication skills Ability to prioritise workload and manage multiple support requests Full UK driving licence and access to own vehicle ...

business operating within financial services. With a strong reputation for integrity and excellence, the company is committed to continuous improvement and delivering high-quality service to its customers.Their culture is built around: Resilience Adaptability Integrity Excellence Interested? Apply now This is a great opportunity for a Technical Business Analyst ...

flagship transformation programme centred around the implementation of a new B2C digital system/application. This is a strategically critical initiative designed to modernise customer experience, streamline operations and enable future growth. As Programme Manager, you will take full ownership of delivering this end-to-end programme from shaping … realisation. This is a high-visibility role with direct influence on how millions of customers interact with the brand. If youre passionate about delivering customer-centric digital change and thrive in fast-paced environments, this is a rare opportunity to lead a programme that genuinely moves the needle. What ...

Utilising Company CRM and other client management tools. Collaboration & Coordination Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Attend remote and onsite client meetings independently or alongside Relationship Managers as required. Act as a liaison between clients and internal teams … align and enhance service delivery. Sales & Opportunity Development Support Relationship Managers in identifying opportunities to promote Tridents products and services. Assist in preparing proposals, raising quotations, and managing tenders. Proactively identify growth opportunities within existing accounts. Administrative Support Maintain accurate and up-to-date client records, including managing, reviewing ...

project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex products to solve customer business needs Project budget management including forecasting revenue and billing. Scoping and estimation of effort required for small and medium implementation projects Developing detailed … Compiling and submitting project status reports to clients, management and other stakeholders Working effectively with relevant stakeholders for efficient project implementation Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders Provide excellent high-touch customer service, building strong relationships and ensuring ...

projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity … with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step ...

Line IT Support Engineer | Ringwood (BH24) | £32k £35k | Office-Based Join one of the UKs fastest-growing Managed Service Providers and take your IT career to the next level! If youre a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this … shift pattern. What Youll Be Doing: As a 2nd Line IT Support Engineer , youll be right at the heart of our Service Team, taking ownership of technical issues and ensuring our clients get fast, clear, and effective support. You will: Diagnose and resolve 2nd line issues via remote support ...

into the pension our client pays 3%. After one year in the company pension our client matches the 5%, after one years service a salary sacrifice option is available. Bupa Health care after 6 months including dental cover 28 days holiday including the 8 bank holiday days- with … Operations Manager Managing small projects, where there is no Project Manager - booking resource, coordinating the procurement plan, agreeing on installation dates with the customer, agreeing on attendances with the customer, and reviewing the final sign-off off Assisting the sales team with internal documentation Preparing Subcontractor Scope ...

align with business goals and emerging technologies. You will provide high quality operational and technical support to the wider IT teams, including Incident resolution, service monitoring and maintenance, ensuring a seamless operation of our IT infrastructure. You will be a key technical resource to your Infrastructure team peers, providing … team in 3rd line technical escalations for BAU issues. Ensuring defined SLA’s and KPI’s are met and continuity of service is maintained. Create and maintain comprehensive documentation of infrastructure, configurations and procedures. Regular updating to end users, key stakeholders and management. Work with 3rd party partners ...

growing existing and re-engaging lapsed key accounts. Develop strong, proactive relationships with channel partners, maintaining regular engagement to generate qualified leads, align on customer opportunities, and support joint go-to-market plans. Create and manage a robust sales pipeline, using insight-led engagement to shape tailored proposals that … provide regular sales forecasting, including short-term rolling forecasts and longer-term pipeline visibility. Represent the business at industry events, exhibitions, and partner/customer meetings, ensuring professional representation and deepening market presence. Work closely with internal departments (Marketing, Solutions, Customer Service, Business Support) to ensure ...

could be ideal for you. As an IT Support Technician Apprentice, you will be working with both internal teams and external clients, providing excellent customer service and escalating unresolved customer issues to your Team Leader. You will be part of a team where you will learn everything … evolved into a true bolt-on logistics department, seamlessly integrating with clients to provide innovative technology that drives efficiency and improves the customer journey. As AGL has grown and we welcome new expertise into our team, so does our reach — now supporting a diverse range of industries and sectors ...

Service Manager Full time, fixed term for up to 12 months (maternity cover) Based Horizons (Reading, Berkshire) with up to two days per week working from home Salary circa £45,000 pa plus benefits An opportunity has arisen for an IT Service Manager to join our busy Technology … around 300 employees, 200 Associate Lecturers, and 4,000 students. You will need to take a proactive and hands-on approach, working to optimise service processes and drive continuous improvement in the service desk environment. You will line manage the IT Support team, acting as an escalation point ...

revenue growth. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively own the sales … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver … Superdrug feeling. Are you an experienced IT professional who is excited about providing outstanding support for Finance Systems? Are you passionate about delivering great customer service? Have supported a multicounty implementation of Oracle eBusiness Suite R12? Are you an experienced Oracle R12 technical expert, with a history ...

Ideally within easy reach of the A1/A1(M)/A15 Why consider this role? This is a great opportunity for a Field Service Engineer to join a well-established, market-leading managed print provider that genuinely invests in its people and service function. … working with a Canon platinum partner, supported by a collaborative and experienced service team, with realistic workloads and a strong emphasis on quality, not volume. The Role You’ll be responsible for servicing, maintaining, and supporting Canon MFDs, ImagePRESS, and Pro-Print devices, including Fiery controllers and network integration. ...