1 to 25 of 1,361 CRM Jobs in the UK excluding London

Senior CRM Performance Manager Location: Hybrid - 2 days/week in Leicester Salary: Up to £80,000 + 5% bonus The Company A high-growth consumer membership business offering exclusive offers and experiences to key workers across the UK and beyond. With over 4 million active members and 15,000+ brand partnerships across retail, entertainment, and travel, this business is … scaling its CRM capabilities to deliver greater personalisation, engagement, and performance across its customer base. The Senior CRM Performance Manager will sit within the Lifecycle CRM team, owning tactical CRM performance delivery and working closely with commercial, trading, and partnerships teams to align on strategic goals. The Role This is a strategic and hands-on CRM role leading the performance … arm of the lifecycle CRM function. You'll represent CRM in daily and weekly trading meetings, feed campaign performance into commercial strategy, and shape tactical execution. With line management responsibilities and close collaboration with stakeholders across trading, commercial, and partnerships, you'll have ownership over CRM-led growth and engagement initiatives. Key Responsibilities Own CRM performance reporting, KPIs, and tactical More ❯

This is a fully homebased role but there will be a requirement to attend sites when needed. As a Product Owner for the Enterprise Data Platform & Customer Relationship Management (CRM) , you will work closely with Agile Scrum Teams and business stakeholders to prioritise and deliver platform capabilities that enable trusted data access, data integration, and analytics at scale. You will … have firsthand experience collaborating with Agile Scrum teams to shape and deliver platform capabilities that unlock value from data at scale. With a strong understanding of Enterprise Data Platforms, CRM systems, and data governance, you are comfortable translating complex requirements into clear, actionable backlog items. You are equally skilled at working with technical teams and engaging stakeholders to prioritise work … integrated business environment. Working knowledge of tools such as Jira, Confluence, or similar. Your Role As the Product Owner for our Enterprise Data Platform (EDP) and Customer Relationship Management (CRM) systems , you will: Own and manage the product backlog for the Enterprise Data Platform (EDP) and Customer Relationship Management (CRM) systems. Collaborate with Agile Scrum Teams to define, prioritise, and More ❯

increasing by one day per each year of service (up to a maximum of 28 days) Location - Hybrid, Midlands/Greater London Area South/Home Counties About the CRM Manager role We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience we’ve … skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. We’re looking for a CRM Manager to join our Central systems team. Based remotely, we are ideally looking for candidates around the Midlands, South, London/home counties area. TC Group uses FibreCRM which is … being rolled out globally, along side some other associated smaller individual CRMs as needed. This role is ensure the CRM is fully optimised to support the firm’s strategy The CRM Manager would be analytical and able to understand database structure and what to do with that data. This will enable them to recognize what is in a CRM so More ❯

The Head of CRM is a pivotal role responsible for leading and managing the organization's Customer Relationship Management (CRM) strategy and operations. You will be responsible of transforming our Salesforce CRM platform to enhance customer engagement and drive sales growth. You will collaborate with key leaders across various functions to evaluate and improve our commercial and customer processes, ensuring … that our CRM system aligns with business objectives and deeply integrate with our products and services. This position oversees four specialized teams and acts as a key technology partner to the business, optimizing CRM applications to drive process efficiency and business results in an automated way. Major Accountabilities & Responsibilities Strategic Leadership and Management Lead 30 people in 4 teams to … run Awin's CRM (Salesforce) platform and related applications globally ensure their fast and efficient delivery. Develop and implement comprehensive CRM strategies aligned with the ARR business model, striving for a high degree of automation and unleashing the potential of AI. Own the CRM roadmap and manage budgets, continuously review for cost efficiency and ensure resource allocation for CRM initiatives. More ❯

a related discipline, along with proven experience in commercial operations or sales operations, preferably within a European market. A working knowledge of Salesforce (ideally with Admin certification), Talkdesk, and CRM/business intelligence tools such as Power BI and SAP is essential, as is experience in optimising workflows to improve customer interaction and service quality. Youll bring excellent communication skills More ❯

in Dynamics 365, Azure or Power Platform preferred but not essential Set yourself apart: Microsoft certifications in Dynamics 365, Azure or Power Platform Strong grasp of customer engagement platforms, CRM, CaaS, Chat or AI Experience implementing Dynamics 365 for Service at a large organisation Demonstrated ability to assess the impact of transformations on operating models. What's in it for More ❯

in Dynamics 365, Azure or Power Platform preferred but not essential Set yourself apart: Microsoft certifications in Dynamics 365, Azure or Power Platform Strong grasp of customer engagement platforms, CRM, CaaS, Chat or AI Experience implementing Dynamics 365 for Service at a large organisation Demonstrated ability to assess the impact of transformations on operating models. What's in it for More ❯

and Power Platform development and customisation* Bachelor's degree in computer science, Information Technology, or a related field or relevant experience* Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing)* Strong knowledge of C# .NET, JavaScript, HTML, and SQL* Familiarity with Azure Services and working with and within DevOps practices * Understanding and managing enterprise size Dataverse More ❯

and risks. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), proposal management tools, and CRM tools (e.g., Salesforce). Preferred Qualifications Experience in strategic business development or capture management in key areas such as unmanned systems, cybersecurity, avionics, or aerospace systems. Familiarity with acquisition and More ❯

Dynamics 365 CRM Manager Location : Shaw House, 27 West Way, Oxford, OX2 0QH Salary: £47,000 (depending on experience) Hours: 35 Contract Type: Permanent We are RABI the farmers charity. RABI support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to … whilst our wrap-around support services continue to evolve, reaching more people before crisis hits. Together, were on a journey to help shape a future our farmers deserve. Dynamics CRM RABI is on an exciting journey of digital transformation, with the implementation of Microsoft Dynamics 365 at the heart of our strategy, with the aim of enhancing the delivery of … our services to the farming community, alongside supporter engagement and operational efficiency. This transition from legacy systems to a modern CRM platform represents a significant step forward in how we connect with and support our community. Weve already laid strong foundations by migrating data, configuring core functionalities, and aligning the system with our fundraising, volunteering, and communications needs. As we More ❯

drive decisions. Excellent communication and stakeholder-management skills; able to influence without direct authority. Bachelor's degree in Business, Supply Chain or related field. Experience with Salesforce/other CRM/e-commerce platforms. Additional language skills (e.g., French, Spanish, German or Italian). Working knowledge of export-control regulations, trade compliance and global logistics documentation. About Us Oxford Nanopore More ❯

Job Description We're seeking an experienced Dynamics 365 Product Owner to play a senior/lead role in a high-impact transformation journey to a fully cloud-native, SaaS-based technology stack built on Azure. This role will be More ❯

reporting, and best practices. • Knowledge of customer service operations and automation tools. • Exceptional analytical, problem-solving, and project management skills. • Experience using Salesforce, Talkdesk, Power BI, SAP, or other CRM/BI tools. • Excellent communication and stakeholder management abilities. Desirable: • 5+ years in a sales or customer service operations role. • Salesforce Admin Certification (Or willingness to take certification examinations). More ❯

the solution whilst ensuring the maximum use is being made of the software. To provide 2nd level assistance to the support team in the evaluation and resolution of Dynamics CRM issues of a functional nature. To work closely with the CE Team Leader, Solution Lead, Project Managers and the Development Team. To work closely with HSO Dynamics CE Customers, to More ❯

the solution whilst ensuring the maximum use is being made of the software. To provide 2nd level assistance to the support team in the evaluation and resolution of Dynamics CRM issues of a functional nature. To work closely with the CE Team Leader, Solution Lead, Project Managers and the Development Team. To work closely with HSO Dynamics CE Customers, to More ❯

the solution whilst ensuring the maximum use is being made of the software. To provide 2nd level assistance to the support team in the evaluation and resolution of Dynamics CRM issues of a functional nature. To work closely with the CE Team Leader, Solution Lead, Project Managers and the Development Team. To work closely with HSO Dynamics CE Customers, to More ❯

resolve system-related issues, working closely with internal stakeholders and external vendors. Identify opportunities for automation and process improvement using tools like Power Automate and APIs. Support integrations with CRM, finance platforms, and e-commerce systems. Maintain data integrity across systems and contribute to the development of Power BI dashboards . Provide user training, documentation, and ongoing support to improve More ❯

resolve system-related issues, working closely with internal stakeholders and external vendors. Identify opportunities for automation and process improvement using tools like Power Automate and APIs. Support integrations with CRM, finance platforms, and e-commerce systems. Maintain data integrity across systems and contribute to the development of Power BI dashboards . Provide user training, documentation, and ongoing support to improve More ❯

outputs in Power BI to engage a range of audiences Understanding of business case development and cost-benefit analysis Knowledge of project management methodologies and UAT coordination Understanding of CRM or ERP data structures-Coins ERP is a bonus Desirable Skills Knowledge of housing, construction or property sectors Experience with process mapping tools such as Visio Experience with other BI More ❯

software development, system integration, and relevant technologies Proven ability to articulate complex technical concepts to both technical and non-technical audiences. Exceptional presentation, communication, and interpersonal skills. Experience with CRM tools (such as Salesforce) and familiarity with sales methodologies. Strong analytical and problem-solving capabilities. Willingness to travel as needed for client meetings, events, and training sessions. Preferred Qualifications: Bachelor More ❯

Ability to analyse market trends, identify opportunities, and respond to competitive threats. Technical aptitude, with the ability to collaborate effectively with technical teams and understand client requirements. Experience with CRM systems (e.g., Salesforce) and data-driven sales management is desirable. Degree in Business, Management, or a related field preferred; relevant professional qualifications are a plus. Competitive salary with performance-based More ❯

identify customer needs and tailor solutions accordingly. Self-motivated, proactive, and driven to achieve results. Strong organisational and time management skills. Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems. Full UK driving license. Benefits: Competitive salary and performance-based bonus scheme Company vehicle or car allowance (if applicable) Staff discount on products 28 days holiday including bank holidays More ❯

setting. • Ability to lead and coach/develop others in setting direction, strategy and executing problem-solving. • Strategic and forward thinking with the ability to drive optimization • Excellent customer relationship management (with understanding of business culture) - including communication, (written & verbal) change management and ability to influence and adjust at any level of the organization • Excellent presentation delivery, and ability to More ❯

the growth of the Serco Complex Case Management team capability About You Requirements Minimum of 5 years of experience in Dynamics 365 development and customisation Proficiency in Dynamics 365 (CRM, Customer Services, Sales and Marketing) Experience with Omnichannel for customer service is essential Strong knowledge of C# .NET, JavaScript, HTML, and SQL Proven experience with Power Platform (Power Apps, Power More ❯

timely completion of all steps, including documentation, system setup or closure, AML checks, and internal communications Enter and maintain accurate, high-integrity data across client and practice systems, including CRM, workflow, banking, and bookkeeping systems, ensuring careful and secure, and GDPR-compliant handling of all personal and financial information Maintain up-to-date and compliant client records across our digital More ❯