1,001 to 1,025 of 1,894 Customer Service Jobs in the UK excluding London

provisioning Prioritising incidents against SLAs and escalating more complex issues Supporting IT upgrades, deployments and wider technology projects Maintaining accurate IT records and identifying service improvements Reporting potential security incidents or risks About You We're looking for: 1-2 years' experience in 1st Line IT Support … Service Desk role Basic Active Directory experience Experience with an ITSM platform such as ServiceNow, Freshservice or Jira Good troubleshooting skills across hardware, software and basic networking Strong communication and customer service skills Excellent attention to detail and organisational skills Good Excel skills and the ability ...

collaborative working environment The Role As a 1st Line Technician, you'll be the first point of contact for IT support issues, delivering excellent service and ensuring users receive prompt and effective solutions. Your responsibilities will include: Providing 1st Line technical support via phone, email and ticketing systems Troubleshooting … devices Managing user accounts and permissions Escalating more complex issues to senior engineers when required Maintaining accurate ticket updates and documentation Delivering an excellent customer experience at every interaction About You We're open to candidates from MSP's or internal IT support environments. The most important thing ...

exciting opportunity to join an innovative organisation providing digital solutions to businesses across a range of industries. With a strong focus on technology, customer experience, and delivering solutions that help businesses operate more effectively, the company is continuing to expand and is looking for a commercially driven Sales Executive … sales cycle from initial contact and qualification through to proposal, negotiation, and close. Building and maintaining strong relationships with prospective and existing customers. Understanding customer requirements and recommending appropriate technology solutions based on their individual needs. Conducting sales calls, virtual meetings, presentations, and product demonstrations with prospective clients. Preparing ...

Company An established and progressive organisation with a strong reputation as an employer of choice. The Role We are looking for an IT Service Desk/1st Line Support Analyst to join the team on a temporary basis, with the potential to becoming a permanent You will … queries, providing friendly and effective technical support to users across the organisation. This is a great opportunity for someone with previous 1st line or service desk experience who is looking to build on their technical skills within an established IT environment. Key Requirements Previous experience in a 1st Line ...

Service Technician/Engineer - Capital Equipment I'm looking for a driven and versatile Service Technician/Engineer to join the team of a leading industry manufacturer - providing expert installation, maintenance, and repair of advanced capital equipment across UK locations. This is a unique opportunity for a technically … diagnostics, and repairs. Providing hands-on technical support and training to customers. Identifying and resolving mechanical, electrical, and electronic issues. Ensuring high standards of customer service and operational efficiency. Accurately documenting service activities and maintaining reports. Collaborating with engineering and technical teams to support product improvements. What ...

duties of the job Build positive relationships with donors, helping ensure donation appointments are planned and maintained to meet patient needs. Deliver an excellent customer experience by welcoming donors and responding to enquiries by phone, email, and in person with professionalism, compassion, and respect. Manage donor appointments, records … with a high level of accuracy to support safe and effective donation services. Analyse donor attendance and donation information, taking appropriate action to support service performance and continuity. Use your expertise with NHSBT systems and software to support efficient centre operations and help colleagues develop their knowledge. Contribute ...

Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology … Description This is a technical position that requires proven infrastructure architecture and design experience. The successful candidate will have strong communication and customer service focus, as well as excellent technical network and security knowledge. Duties & Responsibilities Support multiple clients across multiple technologies Mentoring of junior team members. Consult ...

support requests Troubleshooting software, hardware and connectivity issues Supporting the resolution of 1st and 2nd line technical issues Meeting key performance targets and service standards Contributing to process and technical improvements Work closely with colleagues to deliver excellent customer service What we’re looking ...

provide first-line IT support to users across the organisation, while developing the technical knowledge, customer service skills, and practical experience required for a career in IT support. Role The role will support the IT Helpdesk team with hardware, software, user access, equipment preparation, asset administration, and routine … service desk activities. The apprentice will work under the guidance of experienced IT colleagues, escalating more complex issues where required and gaining exposure to IT infrastructure, security systems, business applications, and project work. Key Responsibilities Log, update, and assist with resolving IT Service desk tickets within the ticketing ...

training and development opportunities, allowing you to reach your full potential What you'll be doing; Operate MRF facility with focus on safety and customer service excellence while meeting company objectives Serve as primary contact for service users, providing expert recycling guidance and customer support Build ...

What were looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What youll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional … service to uphold the companys reputation. Planning routes effectively to maximise the efficient delivery of customers orders. Conduct client site surveys to ensure safe delivery and collection of equipment. Installation of IT equipment at client sites (training will be provided) Support the warehouse to ensure health & safety and that ...

close new business opportunities. Utilise networking opportunities and events to proactively develop your pipeline. Identify opportunities for specialists to develop whilst you own the customer relationship and sales cycle. You will nurture footholds into new customers and then identify a full range of opportunities across the SCG product/… service portfolio to include: Hosted IP Telephony Data Connectivity Cyber Security Business Mobile Private Cloud Network Security Managed IT Services Key Tasks Working closely with the prospective customer to understand the underlying requirement, decision criteria and the most appropriate solution from the range of SCG products and services. ...

varied business administration apprenticeship with order processing on Sage 200 at its core, alongside spreadsheets, customer support, SharePoint, AI and other digital systems. Role Key Responsibilities: Process customer orders accurately on Sage 200 Professional, checking key details and maintaining clear records. Help track orders from receipt through … delivery or collection, liaising with colleagues and customers where needed. Maintain and check spreadsheets, internal records and other business information. Assist with quotations, customer documentation and general commercial administration. Use SharePoint, Microsoft 365, approved AI tools and other company systems to organise information and support efficient working. Support customer ...

technical support to users across multiple countries and time zones. This is a great opportunity for someone with around 1–2 years' IT support, Service Desk or Helpdesk experience who enjoys troubleshooting technical issues while delivering excellent customer service. The Role You'll act as a first point … clear handovers to other support teams Supporting users across different countries and time zones About You Around 1–2 years' experience within IT Support, Service Desk, Helpdesk or a similar technical support position Good knowledge of Windows, including basic installation, configuration and troubleshooting Experience supporting Microsoft 365 and Outlook ...

into the delinquent portfolios for all products that support the department’s vision to “Deliver best in class Collections and Recoveries performance through great customer service, via inspired people in a flexible and cost-efficient manner with the agility to adapt to changing business needs”. … long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. Uncompromisingly Customer, whatever our role The extras you’ll get There are all sorts of employee benefits available at Nationwide, including: Private medical insurance A highly competitive ...

Company We are a leading provider of innovative security solutions, specialising in CCTV, alarm systems, and integrated security technology. We are looking for a customer-focused and technically minded Support Advisor to join our team. If you have a passion for problem-solving and a background in security systems … cutting-edge products in a supportive and dynamic environment. The Role In this varied role, you will be the first point of contact for customer support, handling queries across phone, email, and face-to-face channels. You will diagnose technical issues, provide pre-sales advice, and assist with product ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … primary engineering interface with TfL. Working closely with Project Managers, Technical Delivery Managers, Solution Architects, Software and Hardware Engineering teams, Test Engineers and Service teams, the Principal Systems Engineer ensures that engineering solutions meet TfL requirements, contractual obligations and business objectives while balancing technical excellence, cost, schedule and delivery ...

wider technical team on IT, infrastructure and security projects. Key Requirements: 2+ years' recent hands-on experience in an IT Support, Desktop Support, Service Desk or similar technical role. Strong experience supporting Apple macOS devices within a business environment. Good experience supporting Windows devices. Experience administering Microsoft 365/… remote employees. Comfortable supporting senior stakeholders and executives. Experience supporting meeting rooms, video conferencing, AV equipment and wider office technology. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users. Contract: Market-leading SaaS organisation Initial 6-week contract with ...

wider technical team on IT, infrastructure and security projects. Key Requirements: 2+ years' recent hands-on experience in an IT Support, Desktop Support, Service Desk or similar technical role. Strong experience supporting Apple macOS devices within a business environment. Good experience supporting Windows devices. Experience administering Microsoft 365/… remote employees. Comfortable supporting senior stakeholders and executives. Experience supporting meeting rooms, video conferencing, AV equipment and wider office technology. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users. Contract: Market-leading SaaS organisation Initial 6-week contract with ...

Windows-based environments Assisting with user account administration and access requests Escalating more complex technical issues where appropriate Maintaining accurate records within the IT service desk system Supporting IT projects and technology rollouts across the business Occasionally travelling to company sites if required About You We're open … desire to build a long-term career in IT. You may have: An IT-related degree, apprenticeship or qualification Previous experience in a Service Desk, Helpdesk or IT Support role Built or repaired your own PCs or laptops A strong personal interest in technology and troubleshooting Experience gained through ...

Take ownership of day-to-day delivery of AP and AR processes by ensuring accuracy, timeliness, compliance, and maintaining a strong internal/external customer experience. Drive cash and working capital performance through improved billing discipline, reduced dispute cycle times, and enhanced collections effectiveness. Manage the operational finance … audit readiness across AP/AR functions including segregation of duties, approvals, reconciliations, exception management, and documentation. Act as escalation point for complex supplier, customer, process, or systems issues by ensuring timely resolution and effective communication. Partner with Procurement teams, budget holders, asset management groups, and operational departments ...

/2nd Line Location: Ipswich, Suffolk Salary: £27,000 - £30,000 Type: Full-time, Permanent We are working with an established and growing Managed Service Provider (MSP) is looking for an IT Support Technician to join its technical team in Ipswich. The Role You will provide … line IT support to a range of business customers, working from the office with occasional travel to customer sites across Suffolk. Your responsibilities will include: Providing 1st and 2nd line technical support via helpdesk and on-site visits Troubleshooting Windows desktop environments and Microsoft 365 Resolving basic networking issues ...

loans. Having built a market-leading, profitable business in the UK, Lendable launched US Personal Loans in 2022. Four years of building credit models, customer journeys, operational infrastructure and nearly $500m in originations - and the foundation is set. What comes next is the exciting part: aggressive growth into … make our operations team dramatically more efficient Using data to ideate the most valuable initiatives that could improve credit quality, reduce losses, help the customer, or grow volume Figuring out how best to use LLMs to intelligently aid with customer service, servicing, collections A/B testing ...

team to support delivery, business change, audit readiness and compliance. Managing security incidents, breaches, disaster recovery and business continuity activities to minimise risk and service disruption. Ensure security controls are extended across the supply chain and that all technical solutions meet organisational security standards. Monitor industry trends, emerging technologies … degree, together with the ability to operate effectively within a complex information technology environment . Extensive experience in audit and remediation management, information technology service delivery, management reporting, project management, customer service and office administration. Excellent interpersonal and written communication skills, strong planning, problem-solving and organisational ...

organised and customer-focused Helpdesk Administrator with experience in helpdesk, service desk, estimating, maintenance or facilities management? We are recruiting on behalf of a growing business in Bolton for a Helpdesk/Estimator Administrator to join their busy Helpdesk team. This is a varied role combining customer service, job coordination, administration and estimating, making it ideal for someone who enjoys being at the centre of day-to-day operations and managing multiple priorities Benefits: Salary up to £30,000 - may be some wiggle room for the right candidate Hours: Full-time, 40 hours per week ...