176 to 200 of 809 Customer Service Jobs in the UK excluding London

Customer Service Advisor - Out of Hours Salary: £12.60 per hour (Living Wage Employer) Shift Uplift: £415 per month For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Location: Capgemini, Inverness or Nairn Hours: Night shifts ...

develop an EPOS Support Team (3 direct reports) Oversee system support and ensure all tickets are logged, and resolved efficiently Manage the full customer implementation pipeline from initial enquiry to go-live Deliver user health checks and training on new features Contribute to the continued growth of the EPOS … platform and overall service offering Skills & Experience for the EPOS System Support Team Leader Personal Attributes: Natural leader with the ability to motivate and support a team Professional, friendly communicator with a strong customer-service focus Confident problem-solver with strong numerical and analytical skills Professional Experience ...

Qualified Leads (MQLs) and ensure a smooth handover to the Sales team. This role is ideal for someone with a sales mindset and strong customer focus, whether you come from sales, account management, customer service, or sales operations. Key Responsibilities Identify and engage prospective customers through calls … email, social media, networking and referrals. Respond quickly to inbound enquiries and nurture warm leads. Understand customer challenges across multiple market segments. Qualify prospects and hand over sales-ready leads (MQLs). Maintain accurate CRM records (MS Dynamics experience a plus). Support tradeshows, events and wider marketing activities. ...

company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. Be a helpful technician– Helpdesk Habits Customer Service course provided Input within team meetings Support queue– working on assigned tickets Technical calls- taking calls in technical queue and triage Tech onsite shadowing … assistance Customer Service Department Development- New ideas to Support Team Leader Time Management- Managing own tickets and time entries Customer site knowledge - Ability to retrieve/notice inconsistencies in info Ongoing Training Development - Assigned Training Personal and shared work area maintenance and cleanliness Follow company policies & procedures ...

Manager role: As our Account Manager, you will manage client relationships and act as a key liaison between MSite and its clients, ensuring excellent customer service and client satisfaction This role will also be responsible for developing account plans and identifying opportunities to cross sell/upsell MSite … local/project levels to promote retention and loyalty to drive adoption and growth to ensure renewal of frameworks Monitoring company performance against service level agreements and flagging potential issues Achieving client relationship targets and KPI's Escalating and resolving areas of concern as raised by clients Working with ...

Centre) Vendor with a Tier 1 telephony platform underpinning our in-house built Software. We enable SME businesses across the UK to offer exceptional customer service to their end customers. We work across industries and our technology enables customer interactions across Public section, Insurance, Finance, Utilities … hardware/software to meet system requirements resulting in increased productivity and ensuring stability. Complete installation and configuration of Asterisk voice servers to meet customer and service uptime requirements Maintenance and configuration of new Bordernet SBCs to meet customer and service uptime requirements Ideally you will ...

through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through … Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification ...

through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through … Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification ...

Support Advisor – Braintree We are looking for a dedicated Product Support Advisor to join our clients team. This is a varied role requiring exceptional customer service, strong problem-solving skills, and the ability to apply technical knowledge effectively. Due to the location of the site, you must … call compliance requirements Handle manager escalation calls and emails raised by the team Liaise with third-party suppliers to resolve issues promptly Process customer queries politely and courteously in line with call compliance standards Skills & Experience Required Previous experience in a customer service role preferred Technical troubleshooting ...

Please note: I can only accept applications from suitable applicants who are either Fluent Spanish (or Fluent Dutch) This role requires excellent communication and customer service skills to join a global organisation in this progressive career opportunity. The ideal candidate will be familiar with IT (laptop, Mobile … Fluent Spanish (Or Dutch) language skills Strong IT skills and interest (Building/fixing/troubleshooting, PC's, Laptops, IOS/Android) Problem solving Customer focused Good planning/organisation skills Able to prioritise workloads Strong and clear communicator (Written and verbal) In terms of backgrounds we are essentially ...

only accept applications from suitable applicants who are either Fluent Dutch or have Fluent Spanish language skills. This role requires excellent communication and customer service skills to join a global organisation in this progressive career opportunity. The ideal candidate will be familiar with IT (laptop, Mobile, PC) Support … Skills Summary: Fluent Dutch (Or spanish) Strong IT skills and interest (Building/fixing/troubleshooting, PC's, Laptops, IOS/Android) Problem solving Customer focused Good planning/organisation skills Able to prioritise workloads Strong and clear communicator (Written and verbal) In terms of backgrounds we are essentially ...

have a fantastic opportunity for a Digital Apprentice to join the Hospice's Digital Team to provide an excellent first line IT service and assist in the delivery of their strategic aims of transforming the Hospices cloud first environment. This is a permanent, full-time position working 37.5 hours … your learning, you will also receive hands-on training, mentoring and support which will enable you to develop both your technical expertise and customer focus skills. Our ideal candidates will have: A keen interest in IT and a willingness to learn and develop new skills Good customer service ...

Support onboarding and offboarding processes by coordinating IT access, hardware, and software setup. Manage and update ITOA department records, including software licenses, contracts, and service agreements. Process invoices and purchase orders related to ITOA purchases. Liaise with vendors and service providers as needed. Ensure compliance with company policies … Have: Previous experience as an administrative assistant, preferably in an IT or technical environment. A qualification(s) within Business Administration, IT or Customer Service would be advantageous. Proficiency with office software (M365) and a basic understanding of IT terminology and processes. Experience with asset management or procurement systems. ...

through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through … Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude  Your Training with Baltic This apprenticeship is more than just a qualification ...

paced software environment . You will support users with hardware and software issues via phone, email, remote access, and in-person interactions, ensuring excellent customer service and minimising downtime. Key Responsibilities: Provide 1st/2nd line service desk support Install, upgrade, and troubleshoot Windows and hardware systems … support role Knowledge of EPoS systems, Windows OS, networking, and desktop hardware Experience with remote support tools, SQL Server, and Microsoft services Strong customer service and communication skills Benefits: BUPA & Pension after successful probation Career progression opportunities Apply now! Deerfoot Recruitment Solutions Ltd is a leading independent tech ...

leading provider of healthcare service solutions are looking for a Junior Support Analyst to join the team in the office based in Totton. The job involves: Providing first-point technical support for users via telephone, email, and ticketing systems, resolving common IT issues quickly. Troubleshooting problems with desktops, laptops … user devices. Logging all incidents and requests accurately, escalating more complex issues to the 2nd or 3rd Line when required. Providing excellent customer service experiences. About you: What are we looking for? A keen interest in IT Customer service experience would be advantageous Technical IT experience ...

leading provider of healthcare service solutions are looking for a Junior Support Analyst to join the team in the office based in Totton. The job involves: Providing first-point technical support for users via telephone, email, and ticketing systems, resolving common IT issues quickly. Troubleshooting problems with desktops, laptops … user devices. Logging all incidents and requests accurately, escalating more complex issues to the 2nd or 3rd Line when required. Providing excellent customer service experiences. About you: What are we looking for? A keen interest in IT Customer service experience would be advantageous Technical IT experience ...

corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the BLK ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations … procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Requirement's: Excellent proven track record supporting clients in a financial environment Excellent proven customer service based approach Proven ...

their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop … innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity ...

leading-edge IT and business systems—ensuring our team members have the secure, seamless digital tools they need to deliver the very best service to our customers. Don’t worry if you haven’t worked in our industry before—full training on our applications and processes will be provided … Responsibilities for IT Application Support and Management Provide expert user support for core business and IT applications, resolving technical issues and maintaining excellent customer service for internal stakeholders. Monitor applications to ensure optimal performance, identifying and resolving potential issues before they impact business operations. Collaborate with end users ...

Victoria Salary: £40,000 per annum Start Date: ASAP Employer: Global Leading IT Consultancy About the Role Chapman Tate is seeking a skilled and customer-focused 2nd Line Helpdesk Support Specialist to join a prestigious global consultancy working onsite across London and Guildford. This is an excellent opportunity … issues. Support database applications and diagnose application-related errors. Manage tickets and ensure issues are resolved within agreed SLAs. Deliver a high standard of customer service, ensuring clear communication and professional handling of all queries. Collaborate with wider IT teams across the consultancy to ensure continuous improvement ...

advanced apprenticeship, and the successful applicant will receive support for a formal Level 6 day-release training course, additional training in IT, AV and customer service may also be provided. During your apprenticeship, there will be an opportunity to gain experience working in different areas … allow you to put your newly gained skills to practical use.You will work with the team to provide an outstanding IT and AV service to both our students and staff. No two days will be the same, providing help and advice in person, via telephone and remote support ...

advanced apprenticeship, and the successful applicant will receive support for a formal Level 6 day-release training course, additional training in IT, AV and customer service may also be provided. During your apprenticeship, there will be an opportunity to gain experience working in different areas … allow you to put your newly gained skills to practical use. You will work with the team to provide an outstanding IT and AV service to both our students and staff. No two days will be the same, providing help and advice in person, via telephone and remote support ...

Operations Manager London/South East £55,000 - £65,000 Our client who are a Managed Service Provider are seeking an experienced IT Operations Manager to lead and inspire their IT Support team. This is a hands-on leadership role and ideal for someone who is passionate about developing … high-performing teams, delivering exceptional customer service and maintaining seamless IT operations, with a strong focus on Mac environments. You will have the flexibility of working hybrid and for a support and fun organisation. As the IT Operations Manager, you will be responsible for aligning the team with ...

join the team as part of an equipment swap-out programme. This role is ideal for someone who enjoys hands-on work, providing excellent customer service, and learning new technical skills. You will be responsible for upgrading home-care devices from analogue to digital systems, visiting customers … care equipment from analogue to digital systems Demonstrate equipment features and usage to customers Ensure accurate completion of documentation and installation records Provide excellent customer service at all times Follow instructions and adhere to agreed processes Travel to customer locations as required Requirements: A flexible, team-focused ...