176 to 200 of 1,884 Customer Service Jobs in the UK excluding London

develop and scale a Data Services function responsible for complex ETL, migration, transformation, reconciliation and data alignment projects. They will act as a senior customer-facing leader and trusted advisor, balancing customer service, commercial judgement, delivery risk, technical assurance and team motivation. Key Responsibilities Strategic Leadership … Service Development Define and execute the Data Services strategy for complex ETL, migration, reconciliation and data alignment services, aligned to L3P, Professional Services and divisional objectives. Lead Data Services transformation, ensuring the function is scalable, commercially viable and able to support both LGR and customer onboarding demand. Develop ...

over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Director, Fan Services leads the Fan Services customer service organization across first and second line teams, owning the departmental budget, headcount planning, and vendor/BPO relationships in partnership with global … incentive programs. Develop succession plans and talent pipelines for managers, supervisors, and team leaders to build organizational depth and resilience. Deploy policies, procedures, and service level standards across the customer service organization in partnership with global teams to ensure consistent, high-quality execution. Fan & Customer Impact ...

lead the Mainstream Claims department taking overall responsibility for key deliverables (OKRs and EKPIs) on an annual basis. Lead and deliver an excellent claims customer experience in an omni-channel environment. Work closely with ExCo, as well as other senior business leaders, to support the delivery of MIB Strategy … Chief Claims Officer and ExCo, delivering the Claims Strategy to transform claims operations at MIB and future proof the organisation ensuring Rebuilding Lives has customer satisfaction at its core. Manage risks & issues that pose a threat to the successful outcome of successful claims delivery including accountable ownership ...

Service Desk Manager Reading | Office Based We're working with an established B2B SaaS software business looking for an experienced Service Desk Manager to take ownership of its customer-facing support function and lead the next stage of its evolution. This isn't a role for someone … simply wants to maintain an existing Service Desk. You'll be given the autonomy to assess how the function currently operates, develop the strategy for its future and introduce smarter ways of working through AI, automation, self-service and data-driven service management. The business ...

Overview We are looking for a Service/Mobile Engineer Coordinator to join our Maintenance team, who provide first-line maintenance support to our fleet and customers, customer satisfaction and communications skills will be vital in ensuring our first-class service is upheld. The successful candidate will … role in ND Browns success and growth, coordinating our mobile HGV mechanics across the UK, scheduling their work, ensuring documents are provided to the customer in a timely manner, maximising the productivity of our team. You will also become a reference point for colleagues and customers alike ...

seeking a highly organised and customer-focused Logistics & Administration Support professional to join our team. This is a pivotal role responsible for ensuring the smooth and efficient processing of customer orders, supporting logistics operations, and delivering exceptional customer service throughout the customer journey. … points of contact for customers, you will play an important role in maintaining high service standards, supporting lead-time targets, and ensuring daily operational activities are completed accurately and efficiently. Manage administration processes for both incoming and outgoing goods. Book customer equipment into SAP/PAS systems. Ensure ...

About the role To continue our commitment to ensure our customers receive an exceptional level of service our Customer Service Contact Centre is growing and are looking for customer focused, friendly and helpful people to join them, to support our Co-operative Bank calls. Our fast … paced, team orientated and supportive environment is really at the heart of our customer service. This role will involve taking high volumes of inbound calls from lots of different and identifying customers’ banking needs, whilst guaranteeing the right outcome for our customers and the bank. It will ...

About The Job You're Considering The ServiceNow Platform Implementation Solution Specialist is a technical and strategic role within Digital Customer Experience’s (DCX) Business Technology practice in the UK. This role focuses on developing, customizing, and integrating ServiceNow solutions to enhance Customer Experience, Technology Experience, and Employee … Experience. It requires a strong understanding of what drives excellent customer experiences from marketing, sales, and commerce perspectives, as well as how great employee experiences are built around key moments such as onboarding, daily work, and talent development. The role also involves leveraging ServiceNow’s platform to enable seamless ...

contact the recruiter directly. About the job you're considering The ServiceNow Platform Implementation Solution Specialist is a technical and strategic role within Digital Customer Experience’s (DCX) Business Technology practice in the UK. This role focuses on developing, customizing, and integrating ServiceNow solutions to enhance Customer Experience … Technology Experience, and Employee Experience. It requires a strong understanding of what drives excellent customer experiences from marketing, sales, and commerce perspectives, as well as how great employee experiences are built around key moments such as onboarding, daily work, and talent development. The role also involves leveraging ServiceNow ...

title: Service Desk Analyst Location: Nottingham Salary: £27,000 per annum Shift pattern: 4 days on, 4 days off, working 07:00–19:00 Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee … Referral program and many more. Passionate about technology and helping people? As an Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, technology is only part ...

summary The Higher Clerical Officer provides administrative, customer service and data management support to the BCUHB Integrated Vaccination Service, helping to ensure the efficient delivery of vaccination programmes across North Wales. The role includes managing patient appointments, responding to enquiries, maintaining accurate records, monitoring clinic capacity … supporting service performance through data collection, analysis and reporting. Key duties include coordinating bookings, acting as a first point of contact for patients, updating databases, producing reports and presentations, and supporting audits and service improvement activities. Applicants should have strong administrative, organisational and communication skills, experience in customer ...

Technology Service Operations Team Lead Birmingham | 6-Month Contract (Potential Extension) | Full-Time | Onsite (5 Days per Week) Salary: Circa £50,000 per annum Are you a technically strong IT support professional with leadership experience and a passion for delivering exceptional customer service? We're recruiting … experienced Technology Service Operations Team Lead to join a large, enterprise-scale organisation supporting tens of thousands of users across multiple UK locations. This is an excellent opportunity for someone who enjoys a hands-on role, combining technical support expertise with team leadership responsibilities. The Role As a Team ...

title: L1 Service Desk Analyst Location: Nottingham Salary: £25,000 p/a (pro rata) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years (pro rata), Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about … technology and helping people? As an L1 Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, technology is only part of the story. Our success is built ...

resolving incidents, administering print management platforms, and ensuring printing services run smoothly through proactive remote monitoring and troubleshooting. You'll work closely with customers, service desk teams and third-party vendors to keep service levels high and disruption to a minimum. What You'll Be Doing Remote Print … management platforms, including user access, reporting and device settings Support printer onboarding, device replacements and system upgrades Implement print policies and standardised configurations across customer environments Incident & Problem Management Respond to incidents and service requests within agreed service levels Investigate recurring issues and perform root cause analysis ...

summary The post holder will be part of a small IT Service Desk team and will provide first-line IT and Clinical Application support to the trust. The role provides first-line telephone-based IT support to end users who contact the IT Service Desk by telephone … self-logging IT support portal, and by email. To ensure all incidents and service requests are properly logged to the IT Service Desk management system. Ensuring all incidents and service requests are either resolved at the first point of contact or passed to the correct third-line ...

Service Desk Analyst Contract: Rolling 3 Month Contract Working Pattern: Full Time, On Site We are currently supporting an NHS organisation in Elland with the recruitment of a Service Desk Analyst on an initial 3 month contract. You'll join a busy IT team providing frontline support … staff across the organisation, acting as a first point of contact for technical issues and service requests. This role is fully on site and would suit someone with good customer service skills, who is comfortable working in a fast paced support environment. Key Responsibilities Provide first line ...

based on performance Cycle2Work scheme Up to 2 days per year for volunteering Enhanced Maternity/Paternity pay Employee Assistance Program (EAP) Death in service insurance (4 x salary after probation) The Company A successful and growing technology-led manufacturing business that designs and supplies specialist products and solutions … diverse range of industry sectors. Known for its focus on innovation, quality and customer service, the company offers a collaborative working environment and continues to invest in new technologies, people and processes to support its ongoing growth. Key Responsibilities Support the Sales team in preparing and issuing quotations ...

leader in their field. As a Collections and Billing Advisor, you will be manage and resolve billing disputes , including reviewing charges, validating customer claims, and coordinating corrections where necessary Benefits & Package for a Billing Advisor: Salary: Competitive Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Solihull … cycle to work scheme and electric car leasing scheme Key Responsibilities of a Billing Advisor: Manage and resolve billing disputes , including reviewing charges, validating customer claims, and coordinating corrections where necessary Handle aged debt queries and dispute resolution to minimise outstanding balances Liaise with billing, finance, and collections teams ...

line Service Desk Shift Manager Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/… support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk ...

Role: Customer & Logistics Coordinator Location: Fareham, Hampshire Hours: Full-time, Monday to Friday, 9:00am-6:00pm GMT/10:00am-7:00pm BST, including 1-hour unpaid lunch Pay: £27,000 per annum Contract: 12 weeks temp then permanent An excellent opportunity has arisen for a Customer & Logistics Coordinator to join one of our clients, a growing independent business based in Fareham. This is a varied, hands-on role combining customer service, logistics coordination and some marketing support. It would suit someone proactive, organised and confident managing customer enquiries while also supporting stock ...

Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims … Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic operations team. If you thrive in a fast-paced environment and enjoy helping people, this is your ...

experienced warehouse leader who thrives in a fast-paced operational environment? Do you enjoy developing teams, driving performance and delivering outstanding customer service? Are you ready to play a key role in an exciting new chapter for one of GXOs major customer contracts? Here at GXO, were … leave inclusive of bank holidays. Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts ...

Urgently seeking x 2 contract Service Desk Analysts to join a busy IT support team based in Norwich. This is an excellent opportunity for candidates with strong customer service and 1st line IT support experience who are available to start immediately. Service Desk Analyst x2 Location … hours per week, Monday to Friday Shifts: Between 08:00 and 18:00 Key Responsibilities Provide first-line IT support to end users. Deliver customer-focused information, advice, and technical assistance. Log, troubleshoot, and resolve technical incidents and service requests. Escalate complex issues where required. Maintain accurate records ...

Customer Service Administrator £35,000 - £40,000 basic + pension, private medical, 25 days holiday + wellness days Our client is a well-established technology led manufacturer of innovative electrical/electronic systems that are sold successfully throughout the world. As a customer service administrator … will be responsible for ensuring a high level of customer satisfaction and sales support. Based from the Slough office, you will work closely with the sales team to provide product information and order processing for regular orders, monitoring the delivery schedules and backorders, communicating with internal and external stakeholders ...

recruiting for a Customer Service & Finance Coordinator to join a well-established and highly regarded organisation within the automotive sector on an initial 3-month contract, with the potential to extend. Joining a small, collaborative and efficient team, you’ll play an important role in delivering an excellent … service to customers and retail partners, supporting them throughout the vehicle finance application journey. This would be a great opportunity for someone with a background in customer service, call centre operations, financial services or motor finance who enjoys working in a busy environment, building relationships and seeing ...