1,876 to 1,900 of 2,025 Customer Service Jobs in the UK excluding London

the field. Utilise this time for admin, planning, and marketing activities. Calls should be aimed at IT decision-makers in both prospective and existing accounts. Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud). Inform clients about the full range of products and services, attempting to … close deals, generate quotes, and secure up-sells. Consolidate calls with personalised and informative follow-up emails. Regularly clear backorders and promptly escalate issues to Customer Services. Regularly review and manage vendor registrations. Proactively manage contract renewals and follow-up on sales leads. Maximise efficiency by leveraging Business Intelligence (BI) tools. Provide accurate sales forecasts as required. Study to More ❯

the field. Utilise this time for admin, planning, and marketing activities. Calls should be aimed at IT decision-makers in both prospective and existing accounts. Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud). Inform clients about the full range of products and services, attempting to … close deals, generate quotes, and secure up-sells. Consolidate calls with personalised and informative follow-up emails. Regularly clear backorders and promptly escalate issues to Customer Services. Regularly review and manage vendor registrations. Proactively manage contract renewals and follow-up on sales leads. Maximise efficiency by leveraging Business Intelligence (BI) tools. Provide accurate sales forecasts as required. Study to More ❯

we don't intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we're confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of … Together, we're all part of the rich GoFibre family and we're unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can't wait to hear from you! Interested More ❯

UK, USA, and globally. The Role You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customer's intent and existing architecture; propose solutions to business problems and processes. Design TDD and FDD documents and secure stakeholder approval. Collaborate with developers … optimize performance tuning possibilities. Essential Technical Skills: Experience with Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS … migration projects. Power BI expertise. Senior-level development experience in Dynamics 365/CE customization. The Benefits: Competitive salary, bonuses, private medical insurance, employee assistance, income protection, death in service cover, group pension with enhanced contributions, flexible and remote working, and access to some of the UK's most exciting transformation projects, often led by Microsoft regionally. More ❯

UK, USA, and globally. The Role You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customer's intent and existing architecture; propose solutions to business problems and processes. Design TDD and FDD documents and secure stakeholder approval. Collaborate with developers … optimize performance tuning possibilities. Essential Technical Skills: Experience with Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS … migration projects. Power BI expertise. Senior-level development experience in Dynamics 365/CE customization. The Benefits: Competitive salary, bonuses, private medical insurance, employee assistance, income protection, death in service cover, group pension with enhanced contributions, flexible and remote working, and access to some of the UK's most exciting transformation projects, often led by Microsoft regionally. More ❯

To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Responsibilities Will be required to undertake advanced diagnostics, repair, and replace PC’s, Laptops, Printers, Servers, relevant network support and retail … equipment and associated peripherals; Complete customer rebuilds and configuration to desk; Assist other engineers in the delivery of service to our customers; Cover site roles where required due to planned or un-planned absence; Achieve the dynamic KPI targets set for your role; Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively … manage all call details real time and gain full understanding of the customer’s SLA requirements; Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way of accurate and quality updates. This will also include the completion of any part More ❯

our commitment to reducing environmental impact while supporting the full lifecycle of our technology. Our culture is built on teamwork, innovation, integrity, ambition, and a commitment to delivering excellent customer service. With ambitious growth plans and a supportive, collaborative environment, Academia is a fantastic place for professionals eager to make an impact. Join us and become part of one … of the UK’s most exciting tech success stories. Benefits? Gym membership contribution Health Cash Plan Increased annual leave with length of service Free annual leave on your birthday Length of service bonus Flexible working hours Hybrid working Free Will Writing service Life Insurance Wellbeing Days And so much more More ❯

are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Responsible to develop electrical and controls system … our customers. You will part of the Technical Team delivering capital automation projects from initial planning, build and commissioning within the factory, through to installation and sign off at customer sites. Skills & Experience Mechanical fitting experience with mechanical systems and principles awareness. Recent years experience commissioning complex automated product handing solutions incorporating conveyor systems. Proficient with Allen Bradley Studio … application in automated industrial designs including specification of power, sensor, inspection, and communications systems. Strong knowledge of safety systems, controls and safety architecture. Experience of delivering projects and managing customer expectations on customer sites. Proven manufacturing experience. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities More ❯

are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Responsible to develop electrical and controls system … our customers. You will part of the Technical Team delivering capital automation projects from initial planning, build and commissioning within the factory, through to installation and sign off at customer sites. Skills & Experience Mechanical fitting experience with mechanical systems and principles awareness. Recent years' experience commissioning complex automated product handing solutions incorporating conveyor systems. Proficient with Allen Bradley Studio … application in automated industrial designs including specification of power, sensor, inspection, and communications systems. Strong knowledge of safety systems, controls and safety architecture. Experience of delivering projects and managing customer expectations on customer sites. Proven manufacturing experience. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities More ❯

Salary: Up to 70,000 Are you an experienced Business Development professional with a strong background in electronics manufacturing? We're seeking a dynamic and driven BDM to lead customer growth strategies, inspire teams, and play a pivotal role in shaping the future success of the business. The Role As Business Development Manager, you will: Provide strategic leadership to … Account Managers and cross-functional teams, ensuring performance targets are met and exceeded. Build and maintain strong customer relationships, acting as a trusted partner and point of escalation. Drive sales growth across existing and new accounts, creating and executing long-term strategies. Oversee accurate forecasting, capacity planning, and bid strategies for key contracts. Collaborate across departments to align resources … maintain compliance, and deliver outstanding customer service. Champion continuous improvement and lead initiatives that enhance value for customers and the business. About You We're looking for someone who can bring both strategic vision and hands-on leadership. To be successful in this role, you'll need: Demonstrable leadership experience, with a proven track record of building and inspiring More ❯

delighted to announce Marmion is now Jigsaw24's exclusive recruitment partner for all roles outside of their Media & Entertainment department! Jigsaw24 is a CRN award winning IT Reseller & Managed Service Provider, supplying hardware, software, and services to organisations across all sectors and of all sizes. Best known as Apple's largest reseller outside of Apple in the UK, their … offering doesn't end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service. Jigsaw24 is committed to the wellbeing of their employees and have developed an extensive benefits package to suit, including; Enhanced maternity & paternity leave, health & life cover, staff purchase cover for all things tech, travel … hires placed by Marmion across all teams and levels, we're focused on delivering a consistently high-quality candidate experience , grounded in the shared values of integrity, personal service, and a human-first mindset. If you feel you are suitable, please apply today by submitting your CV. Alternatively, to discuss the opportunity further, please contact Alice McGlaughlin or Janet More ❯

2nd Line Support – Permanent – Belfast – c£35,000 per annum REED are pleased to announce a collaboration with a managed service provider based in Belfast with the recruitment of a Level 2 Support engineer. This is an organisation that aims to provide a high quality service to its customers, with a wide client base of small companies to … opportunity to work with a strong employer in Belfast with a competitive salary and benefits with ongoing learning and development. You will gain exposure to clients from multiple different service industries. Progression is a strong belief of this company promoting internally. What to do next If this role sounds right for you please get in touch with the REED More ❯

To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit … Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted More ❯

IT and software-related issues, and ensuring customers get the most from cutting-edge technology solutions. Your key responsibilities will include: Acting as the first point of contact for customer IT and software queries. Managing and resolving support tickets efficiently. Working with SQL to troubleshoot and resolve database issues. Diagnosing complex technical problems and escalating when necessary. Maintaining detailed … strong relationships with clients through excellent communication and problem-solving skills. About You We’re looking for someone who’s not just technically capable but passionate about delivering exceptional customer service. You’ll bring: Qualifications in Computer Science, Information Technology, or a related field. Solid understanding of SQL and a desire to develop these skills further. Experience working with … ticketing systems (desirable but not essential). Excellent verbal and written communication skills. A proactive, customer-focused attitude and a willingness to learn. More ❯

create delivery artefacts, including process and design documentation Specialist in Billing – Master Data, Rate Structures, Budget Billing, Payment & Instalment Plans, Exception Management, Invoice Management Knowledge of the integration of Customer services with a CRM platform Understanding of Finance Contract Accounting (FI-CA) Configuration & Set Up of Business & Technical Master Data Knowledge of IDE and market flows with MOSL Extra … for you? Competitive salary from £60,000 to £70,000 per annum depending on experience Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to both company and individual performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to More ❯

of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost … projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/ More ❯

through improved KPI frameworks. Support strategic initiatives including targeted acquisitions and a Buy & Build growth strategy. Oversee legal and commercial contract governance, working closely with legal team to review; customer, supplier and partner agreements. Ensure commercial terms are aligned to company key objectives Support contractual negotiations on major bids, MSAs, supplier terms, NDAs, ensuring financial exposure and liability are … reporting ethos that provides real-time insights and supports agile decision-making. Cost-to-Serve insight: Partner with CEO to deliver initiatives to drive CTS by tracking profitability by customer, project, business unit and help drive cost savings. Systems: Champion finance transformation projects including ERP upgrades, BI tools, automation, and digitisation of processes. Build strong relationships with banks, investors … our commitment to reducing environmental impact while supporting the full lifecycle of our technology. Our culture is built on teamwork, innovation, integrity, ambition, and a commitment to delivering excellent customer service. With ambitious growth plans and a supportive, collaborative environment, Academia is a fantastic place for professionals eager to make an impact. Join us and become part of one More ❯

IT Maintenance Service Center Administrator Location: SWAP Repair and Config Workshop, 2nd Floor, Hatfield Hours: 08:30 to 16:30 (30 mins lunch) or 09:00 to 17:00 (30 mins lunch) Role Type: Administrator Team overview Are you an experienced Administrator with a passion for I.T looking for your next challenge? Would you like to work for an … and you are looking to work in a full-time environment then this role could be just for you! The SWAP Centre is a fast-paced environment with various customer builds that we support throughout the SWAP build and repair cycle function, we are introducing this role to support the SWAP operation on a day-to-day basis. Your … and liaising with the relevant distribution teams to locate and amend any discrepancies. Regular auditing to ensure reliable and up-to-date tracking of all assets. Collaboration with the Service Centre to request approval for repair from customer accounts. Ordering the correct parts necessary for our engineers to repair assets to the standard our customers require. Management and More ❯

IT Maintenance Service Center Administrator Location: SWAP Repair and Config Workshop, 2nd Floor, Hatfield Hours: 08:30 to 16:30 (30 mins lunch) or 09:00 to 17:00 (30 mins lunch) Role Type: Administrator Team overview Are you an experienced Administrator with a passion for I.T looking for your next challenge? Would you like to work for an … and you are looking to work in a full-time environment then this role could be just for you! The SWAP Centre is a fast-paced environment with various customer builds that we support throughout the SWAP build and repair cycle function, we are introducing this role to support the SWAP operation on a day-to-day basis. Your … and liaising with the relevant distribution teams to locate and amend any discrepancies. Regular auditing to ensure reliable and up-to-date tracking of all assets. Collaboration with the Service Centre to request approval for repair from customer accounts. Ordering the correct parts necessary for our engineers to repair assets to the standard our customers require. Management and More ❯

who will be required to travel regularly to different locations maintaining and repairing generators varying from 20KVA to 1250KVA and various other equipment within our range, providing an onsite service to customer. This will include finding and capturing machine damage and keeping accurate and comprehensive service and maintenance records. It is also really important that you communicate effectively … Flexible and self-motivated, you will be keen to embrace new training opportunities, which may on occasion require staying away from home Great communication skills both verbal and written Customer-Focused with a commitment to delivering an excellent service Effective planning and organisation skills with strong attention to detail and accuracy A valid driving licence with no more More ❯

Field Service Engineer SALARY – UP TO £40,000! LOCATION – HORSHAM What we can offer you: Group Pension Plan – with matched contributions up to 5% Income Protection Scheme & Employee Assistance Program Company Share Incentive Plan & Save-As-You-Earn Scheme Discounts on Gym Memberships Rewards Platform – including high street discounts, employee benefits, and health & wellbeing offerings The role: As a … Field Service Engineer, you will provide global support for advanced surveillance and fire control systems across naval, land, and vehicle platforms. This role involves installing, maintaining, and optimizing hardware and software products while ensuring top-tier customer service. Key responsibilities include performing offsite repairs, system installations, and post-service reporting, as well as supporting sales demos and … equipment trials. You will also conduct factory acceptance testing, risk assessments, and continuous improvement initiatives, playing a critical role in maintaining system reliability and customer satisfaction. What we need from you: Experience in maintaining complex systems using electrical and mechanical assembly tools within military environments, including naval, army, or air force applications. Strong electronics knowledge, including microcontrollers and fundamental More ❯

Field Service Engineer SALARY – UP TO £40,000! LOCATION – HORSHAM What we can offer you: Group Pension Plan – with matched contributions up to 5% Income Protection Scheme & Employee Assistance Program Company Share Incentive Plan & Save-As-You-Earn Scheme Discounts on Gym Memberships Rewards Platform – including high street discounts, employee benefits, and health & wellbeing offerings The role: As a … Field Service Engineer, you will provide global support for advanced surveillance and fire control systems across naval, land, and vehicle platforms. This role involves installing, maintaining, and optimizing hardware and software products while ensuring top-tier customer service. Key responsibilities include performing offsite repairs, system installations, and post-service reporting, as well as supporting sales demos and … equipment trials. You will also conduct factory acceptance testing, risk assessments, and continuous improvement initiatives, playing a critical role in maintaining system reliability and customer satisfaction. What we need from you: Experience in maintaining complex systems using electrical and mechanical assembly tools within military environments, including naval, army, or air force applications. Strong electronics knowledge, including microcontrollers and fundamental More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … assist in resolving network issues. Youll be be a part of a 2nd/3rdLine Technical Support & Delivery team focused on complex technical delivery activities supporting specific areas of Customer Services. Other duties will be Complex delivery in line with customer SLAs Active participation in the customers governance cycles Accurate resource planning and forecasting Complex incident management (Technology … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯

My client is a fast growing service provider based in the Bury area. Since their inception in 2001, the team have put all their energy into providing a top rate service across the UK. They encourage everyone in the business to share their ideas, successes and challenges to help achieve a common goal. The culture is based around … faces and our people are honest, welcoming and relaxed. Reporting to the team leader, the Metering role is manage clients who have meters, Stakeholders and managers to ensure that service is upheald to the best of the businesses ability. The role includes industry process and project management of metering services or query management. Training will be given for this … update relevant meter points so that the supply point data held is accurate both at industry and supplier level to allow accurate billing Maintain and develop high levels of customer services to support to operational and sales functions Providing regular and adhoc reports The right candidate for the role will have: Good verbal and written communication skills Strong organisational More ❯

Tools Competitive pay structure - travel time, bonus, commission, overtime payments Call out and stand-by allowance Commission scheme for up-sell and modifications Company Pension Employee Referral Scheme Long service annual leave rewards Employee Assistance Programme Retailer/Restaurant discounts A Bit About Us Since Abel was established in Leicester in 1965, weve earned our place at the heart … of the fire and security industry. We are a third generation pioneering and multi-award winning family business providing a nationwide service throughout our local branches. Investing In Your Future At Abel we recognise that employee development is paramount for the future of our business.We have established a Training & Development Strategy that will not only maintain high levels of … player who is self-motivated and confident to strengthen our existing team. The successful candidate will be responsible for: Installation of our wide range of fire and security products Service of our current fire and security systems and future installations Advising customers on new products and services to improve efficiency Provide excellent service to customers, building solid working More ❯