226 to 250 of 1,667 Customer Service Jobs in the UK excluding London

based in East Dorset. They are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

are now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive … SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early … and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the More ❯

Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive … SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early … and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the More ❯

Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive … SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early … and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the More ❯

Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive … SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early … and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the More ❯

on the continued expansion of their IT Support team. The team of 16 supports users across the EMEA region on a wide range of issues. Responsibilities are shared across Service Desk support, Hardware and Floorwalking. You will be supporting users across the whole business and at all levels including the trading team that need to minimise downtime at every … opportunity. We are looking for a positive, solution-focused IT Support professional with excellent customer service skills. You will be involved in BAU support as well as project support. The successful candidate will have the following experience: 2-5 years of experience in a Service Desk/IT Support role Excellent customer service skills and … a professional manor ServiceNow experience on a busy Service Desk A good understanding of ITIL Experience with laptop builds and good understanding of the Hardware Asset Management life cycle within ServiceNow This is an initial 6 month contract opportunity with a very high possibility for multiple extensions. The role is based 3 days a week on site in London More ❯

their business goals and we help our customers succeed because we believe in leading with business objectives, not technology. We take the time to develop an understanding of each customer's business while encouraging and educating them about best-practice processes. We are a Great Place to Work® Excellence in Winner (over numerous years) and by having the right … our people as our most valuable asset, our involvement in Great Place to Work® means we can continuously benchmark and improve our peoples’ experiences to build and sustain great customer experiences. Overall Responsibilities: We are seeking a Project Coordinator to join us on a fixed term basis. You will be the point of contact for the client, using your … the Project Lead to manage potential deviations Accurate record keeping and time management throughout the full project cycle Recording and reporting project risks Regular updates with internal departments Facilitate customer facing update and review calls The Person We are looking for someone who has a background in delivering, assisting and organising multiple projects for external customers, or someone who More ❯

their business goals and we help our customers succeed because we believe in leading with business objectives, not technology. We take the time to develop an understanding of each customer's business while encouraging and educating them about best-practice processes. We are a Great Place to Work® Excellence in Winner (over numerous years) and by having the right … our people as our most valuable asset, our involvement in Great Place to Work® means we can continuously benchmark and improve our peoples’ experiences to build and sustain great customer experiences. Overall Responsibilities: We are seeking a Project Coordinator to join us on a fixed term basis. You will be the point of contact for the client, using your … the Project Lead to manage potential deviations Accurate record keeping and time management throughout the full project cycle Recording and reporting project risks Regular updates with internal departments Facilitate customer facing update and review calls The Person We are looking for someone who has a background in delivering, assisting and organising multiple projects for external customers, or someone who More ❯

The Regional Software Support Delivery Manager will oversee the delivery of software support services, ensuring high-quality outcomes and customer satisfaction. This role is pivotal in managing regional operations within the technology and telecoms industry. Client Details The employer is a medium-sized organisation operating within the technology and telecoms sector. They are committed to providing innovative solutions and … growing a strong reputation and driving a successful team within the West Midlands area. Description Manage and coordinate and build regional software support teams to meet service delivery targets. Lead, Motivate and drive the team with strong leadership and motivation. Deliver high level customer service strategy to its B2B Client base. Ensure consistent, high-quality support for … operational efficiency. Collaborate with internal departments to align support services with business objectives. Monitor and report on performance metrics, identifying areas for improvement. Oversee resource allocation to ensure optimal service delivery. Act as a point of escalation for complex customer issues. Profile A successful Regional Software Support Delivery Manager should have: Proven experience in managing software support operations More ❯

The Regional Software Support Delivery Manager will oversee the delivery of software support services, ensuring high-quality outcomes and customer satisfaction. This role is pivotal in managing regional operations within the technology and telecoms industry. Client Details The employer is a medium-sized organisation operating within the technology and telecoms sector. They are committed to providing innovative solutions and … growing a strong reputation and driving a successful team within the West Midlands area. Description Manage and coordinate and build regional software support teams to meet service delivery targets. Lead, Motivate and drive the team with strong leadership and motivation. Deliver high level customer service strategy to its B2B Client base. Ensure consistent, high-quality support for … operational efficiency. Collaborate with internal departments to align support services with business objectives. Monitor and report on performance metrics, identifying areas for improvement. Oversee resource allocation to ensure optimal service delivery. Act as a point of escalation for complex customer issues. Profile A successful Regional Software Support Delivery Manager should have: Proven experience in managing software support operations More ❯

a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word More ❯

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Sandy office on a full-time, permanent basis. You will provide first level support, covering a large number of applications and systems, user administration and escalation of issues within the team. Previous experience working in a customer service environment … Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Previous experience in a problem-solving environment with a high interest in technology Strong customer service experience Excellent verbal and written communication skills Professional attitude with a willingness to learn and develop Proven attention to detail and commitment to recording information accurately Proficient … operating systems and M365 applications Self-motivated and capable of working on own initiative as well as part of a team Full UK driving license Your Role As a Service Desk Analyst (Level 1) your role will involve: Ensuring Health and Safety procedures are adhered to at all times Participating in a shift rota to cover business core hours More ❯

where possible presenting a first-time fix to minimise client downtime. The post holder will also be expected to participate in the client call process, answering calls on the Service Desk number, or responding to incidents logged through our portal by end user clients. Benefits: Pension Scheme Managed Health Care Scheme Life Assurance 26 days holiday + bank holidays … promptly and our customers are kept regularly updated in line with team KPI's. * Perform 1st/2nd line diagnostics and resolve when appropriate, record, track and document the Service Desk problem-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. * Maintain up to date knowledge of hardware and equipment contracts and … Skills/Previous experience: * Previous experience working in a 1st and/or 2nd line IT Support role. * Working knowledge and experience of using an IT ticketing system * Strong customer-service orientation. * Experience of working in a demanding customer-service focused role * Proven experience of working to tight deadlines * Proven experience of managing multiple priorities * Knowledge More ❯

We are actively seeking an experienced and professional Technical Support Engineer to join the team in Wellesbourne in Warwickshire. The successful applicant will be required to carry out installations, service and breakdown requests, deliver first class customer care and positively represent the ETG brand at all times.Development and training opportunities will be available. Responsibilities: To communicate positively and … efficiently with the Service Desk. To visit customer sites to install, service and repair machines. Leave jobs in full working order and liaise with customers. At customer sites, familiarise yourself with customer rules and working practices, including their health and safety policies. To feedback to the Service Desk problems/issues on site. When … the job/customer dictates, there could be a requirement to lodge away from home. Requirements: Ability to install, service and repair CNC machines and equipment Ability to fault find, diagnose and correct errors as identified on CNC machine tools. Ability to assemble, set up and dismantle hydraulic, pneumatic and large associated mechanical assemblies. A team player with More ❯

We are actively seeking an experienced and professional Technical Support Engineer to join the team in Wellesbourne in Warwickshire. The successful applicant will be required to carry out installations, service and breakdown requests, deliver first class customer care and positively represent the ETG brand at all times. Development and training opportunities will be available. Responsibilities: To communicate positively … and efficiently with the Service Desk. To visit customer sites to install, service and repair machines. Leave jobs in full working order and liaise with customers. At customer sites, familiarise yourself with customer rules and working practices, including their health and safety policies. To feedback to the Service Desk problems/issues on site. … When the job/customer dictates, there could be a requirement to lodge away from home. Requirements: Ability to install, service and repair CNC machines and equipment Ability to fault find, diagnose and correct errors as identified on CNC machine tools. Ability to assemble, set up and dismantle hydraulic, pneumatic and large associated mechanical assemblies. A team player More ❯

Business Units' requirements as appropriate Support the business units with their use of the IT systems Behave with all clients (both internal and external) fairly and ethically with excellent customer service Take ownership of issues and provide updates to users on outstanding issues. Ensure up to date records are maintained at all times on the Group and Company … systems Interpret instructions and issues arising, and then implement actions according to policies and procedures Providing escalation support to the Group IT Service Desk Ensuring all changes to production services are subject to change control Producing and update documentation to improve the efficiency and effectiveness of systems Conducting root cause analysis following unplanned disruptions to improve system availability Conduct … and alerting. Demonstrate examples of similar successful positions in the past. Be highly collaborative with the current team, management structure and business leaders. Demonstrate a very high level of customer service and empathy to the customer issues. Worked in the insurance or financial services sector previously. Demonstrate a 'Can-Do' attitude. Be an excellent all-round communicator More ❯

Job Title: Fire and Security Service Engineer Location: Birmingham & Surrounding Areas Salary: 35,000 - 42,000 (DOE) Benefits: Company Vehicle, Fuel Card, Tools Provided, Paid Overtime, Ongoing Training & Career Progression We're working with a respected and established company within the fire and security sector, who are now seeking an experienced Fire and Security Service Engineer to join … for a motivated engineer to work with a company that values its staff, offering stability, excellent earning potential, and genuine career progression. The Role: As a Fire and Security Service Engineer, you'll carry out routine servicing, maintenance, and fault-finding across a range of systems including fire alarms, CCTV, intruder alarms, and access control . Working on both … commercial and residential sites, you'll ensure systems remain compliant, operational, and maintained to the highest standards. You'll represent the business on-site, providing excellent customer service, completing detailed reports, and working independently or as part of a team. Key Responsibilities: Servicing, maintaining, and repairing fire and security systems. Diagnosing and resolving system faults efficiently. Completing accurate More ❯

and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our … Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our … product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation. The Kroo is growing and we'd love to hear from you if you're interested in joining us in our journey. Here's what you will be doing: Provide and maintain exceptionally high levels of customer More ❯

Job summary How would you like to be involved in creating innovative solutions that directly benefit clinical staff and patients within the NHS? In the Informatics Merseyside Development Service, we use a variety of platforms to develop software applications and interfaces, supporting multiple NHS organisations. The Development Service is looking for a well organised and enthusiastic individual, who … is a strong problem solver with experience in one of our three service areas: Web Development (C#, Asp.net, Entity Framework, Blazor) Microsoft SharePoint (React, Typescript, JavaScript, CSS, C#) Integration of Systems (HL7, XML, JSON, JavaScript, Rhapsody). For more information about this Developer role, and about Informatics Merseyside, we will be hosting a brief and informal virtual session on … Microsoft Teams, that you are invited to join. Please email Michael Bland, Head of Development Service Michael.Bland@imerseyside.nhs.uk if you would like to be invited to join this session. What we can offer: Hybrid Working Role based training Continued personal and professional development A friendly and supportive environment Consideration of requests for Flexible working arrangements Health and wellbeing services More ❯

robust access controls, and ensuring accurate inventory of IT assets. Working closely with ICT and key stakeholders, they will align asset strategies with organisational goals, mitigate risks, and embed service excellence throughout. Main duties of the job Reporting to the Head of ICT Service Operations, they will be responsible for ensuring that we deliver a prompt, efficient and … each and every one of our customers, each and every time. They will oversee the technical provisions of Logistics to ensure that Innovate consistently deliver the exceptional levels of service we promise. The key elements of the role encompass: - Capacity Management Continual Service Improvement Stakeholder Management Customer success engagement Asset Management Reporting and Documentation to management and … to improve the overall recording of all assets. Implementing strong access controls to ensure that only authorised personnel have access to IT assets Work with the Head of ICT Service Operations and with the ICT configuration and logistics manager in the delivery and recording of the assets across all our stakeholders Asset Management Maintain a comprehensive inventory of all More ❯

Customer Account Manager - Managed Services Location: Manchester (Hybrid working, 3 days office, 2 days home) Salary: to £28-30k Dep on experiences + £8-10k Commission + Bens Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence and account management team … Main purpose of Role: Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend. As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities … leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management. Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues. Continue to develop incremental opportunities by identifying cross More ❯

Job Title: 1st Line Support Engineer Salary: £25,000-£27,000 per annum Location: Oxford Industry: Managed Service Provider (MSP) About the Role We are looking for a motivated and customer-focused 1st Line Support Engineer to join our client's growing Managed Service Provider (MSP) team. You'll be the first point of contact for clients … first line of support for client IT queries via phone, email, and ticketing system Troubleshoot hardware, software, and network issues Log, prioritise, and escalate incidents when necessary Provide excellent customer service, keeping clients updated throughout the process Support the onboarding of new users, including account setups and configurations Document solutions and contribute to the internal knowledge base Skills … Office 365, and common desktop applications Basic knowledge of networking concepts (DNS, DHCP, TCP/IP) Strong problem-solving skills and a logical approach to troubleshooting Excellent communication and customer service skills What We Offer £25,000-£27,000 annual salary Exposure to a wide range of IT systems and environments Ongoing training and career development opportunities Supportive More ❯

where you'll be responsible for setting up desktop hardware and peripherals as part of IT rollout projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will be revised upon going permanent) Location: Warrington … desktop clients to network points. Support on-site desktop moves and peripheral maintenance tasks. Log technical calls and update records using ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service and communicate effectively with end users. Key Requirements Previous exposure to desktop support roles or IT environment. Strong organisational skills and ability More ❯

Customer Service Advisor/Receptionist needed in Birmingham. This role starts Mon 8th Sept to Fri 26th Sept. Mon to Thur 1-9pm Fri 10am-6pm. This role will be paying £13 per hour. ABOUT YOU Ability to take ownership of issues and associated responsibility for completing a task Well-organised with attention to detail and self More ❯