226 to 250 of 964 Customer Service Jobs in the UK excluding London

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

commercial governance are essential to our success. This role sits at the heart of that foundation. Description As a Contract Administrator within our Customer Services department, you will play a key role in protecting revenue, ensuring contractual accuracy, and enabling smooth client renewals across a diverse and growing client … portfolio. You will own the end-to-end lifecycle of 200300 active client contracts, working closely with Customer Services, Customer Success, Sales, Finance, and Service Delivery teams. This is a fast-paced, detail-driven role that requires confidence, structure, and the ability to take ownership while knowing ...

Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also be essential in this role. Key Responsibilities ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? Youll … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships ...

Support team. This is a hands-on leadership role and ideal for someone who is passionate about developing high-performing teams, delivering exceptional customer service and maintaining seamless IT operations, with a strong focus on Mac environments. You will have the flexibility of working hybrid … collaboration Drive team performance through effective goal setting, feedback and development plans Facilitate daily standups and weekly meetings Managing department budget Maintain excellent customer service standards Proactively managing client relationships and contract renewals Identify and implement continuous improvement initiatives for IT processes and support workflow Skills: Experience ...

Worn Video (BWV) devices, firmware updates, docks and charging peripherals. Connecting devices securely to the network, including Ethernet and VLAN-based configurations. User Support & Customer Service Advising and guiding end users on equipment usage, troubleshooting and best practice. Providing onsite support, managing appointments and ensuring clear communication around … tools/environments. Basic understanding of networking - Ethernet, VLANs, secure connectivity. Ability to liaise with third-party suppliers and internal operational teams. Excellent communication, customer service and problem-solving skills. Experience with BWV or similar hardware is highly beneficial but not essential. Strong organisational skills with the ability ...

improvement of IT systems across multiple sites. The role will give you hands-on experience in IT support, hardware, software, cyber security, and customer service, while also completing a formal apprenticeship qualification. You will act as a key point of contact for IT-related issues, helping colleagues resolve … career in the IT sector. Good communication skills, with the ability to explain technical issues clearly and calmly to non-technical users. Strong customer service skills and a helpful, professional approach when supporting colleagues. Ability to work effectively as part of a team, while also being willing ...

client is looking for a Client Support Specialist to join their team.This is a Homebased role Looking for someone with strong admin skills, customer service skills.Sales skills an advantageConfident on the phone, telesalesIT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses … service contracts for existing customers from T1 to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets ...

data, and client-focused support within the legal sector. We pride ourselves on delivering accurate, confidential, and efficient services to clients while maintaining excellent customer care standards. Role We are seeking a motivated and organised Admin/Data Level 3 Apprentice to join our growing legal support team. This … role is ideal for someone looking to develop a career in legal administration, data handling, and customer service, with exposure to basic accounting and finance tasks. The successful candidate will receive structured training while gaining hands-on experience in a professional legal environment. Administrative & Data Duties: Accurately input ...

suppliers to drive growth, prioritise payments, and maintain quality standards. Communicate clearly and confidently with stakeholders, providing concise updates and effective reporting. Bring strong customer service skills, high attention to detail, and a continuous improvement mindset. You will have excellent strong customer service skills, attention ...

strongly believe that it is our people that make us great. About the role: You will provide 2nd Line technical support in a service desk environment for multiple clients, acting as an escalation point for other service desk engineers. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough, and make ongoing support as efficient as possible. Responsibilities: Answering incoming calls to Service Desk, logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them ...

Service Desk Analyst + DV Cleared role + £400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members … help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting skills with ...

Service Desk Analyst + DV Cleared role + £400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members … help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting skills with ...

join their IT support team on a contract basis. This role is integral to ensuring seamless IT operations and maintaining high standards of customer service within the retail sector. Key Responsibilities: You will be joining the IT support team where you'll provide assistance in resolving technical issues. … internal teams to ensure seamless IT operations, while meticulously documenting and logging support activities and resolutions. With a strong emphasis on delivering high-quality customer service and support, you will be pivotal in maintaining our reputation for excellence. Job Requirements: Strong troubleshooting and problem-solving skills Excellent communication ...

seal support systems. Our products are designed to improve the reliability of rotating equipment. Today we employ more than 1750 people and provide customer service from 230 locations in 104 countries. The Test Technician role is an integral part of this team and plays a major part … Experience with rotating equipment (manufacturing, design or build) Desirable Experience with Instrumentation Report writing Experience with mechanical seals Character Essential Desire to provide exceptional customer service Eager to assist in the continuous improvement of the organisation Ability to promote, participate in Health, Safety & Environmental policies. Ability to promote ...

rewarding career in Information Technology? If so, we have the perfect opportunity for you! Join our dynamic team at the East Midlands Ambulance Service Digital Services Department, located at our Nottingham Divisional Headquarters.We're seeking talented individuals to fill the role of Service Desk Analyst, where … for. Join us and be a key player in our team, where innovation and collaboration are celebrated. Main duties of the job As a Service Desk Analyst, you'll be at the forefront of providing first-line technical support, ensuring prompt resolution of incidents and requests from across ...

Customer Success Executive - Hybrid Working - Full-Time FTC Our client seeks to enhance their Customer Success team by adding a Customer Success Executive on an initial 18 month contract. The ideal candidate will possess strong enthusiasm. with the primary objective of optimising overall customer onboarding experience … This is a hybrid working Full-Time contract opportunity, further opportunities for a contract extension may be extended to the right candidate. Job Title: Customer Success Exec Role Type: Full-Time Contract - 18 months Location: Stockport - Hybrid working Salary: 32,000 Role Overview: Collaborating with the Marketing, Sales, Customer ...

Duties: You will be responsible for the smooth system upgrade process in Europe by replacing all customers' old units as they reach obsolescence. minimising customer disruption, maintaining retention targets, and keeping the team leader updated on progress The Role: - Verifying booking details with customers and scheduling upgrade appointments - Recording … communications in the company's CRM system - Ensuring customers are called back on a timely manner - Building lasting relationships through great customer service - Managing daily targets to ensure timely completion of unit replacement - Coordinating with installers and managing their schedules - Minimising loss of customers by monitoring the upgrade ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? Youll ...