26 to 50 of 888 Customer Service Jobs in the UK excluding London

Customer Service Advisor Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Trafford Park, Stretford, Manchester M41 7HA Working Pattern: Office-based Hours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800 Typical shift pattern is a 3-week rotation: Week … Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line ...

leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service … Support Services business many of theses areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional ...

Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

Customer Service Newcastle - onsite 6 Months Contract + Extension £15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing … customer support and escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus ...

Customer Service Manager - Telecoms/VoIP Southampton - Office Based - Full Time £50,000 + Benefits A well-funded and ambitious telecoms and digital services business is looking for a Customer Service Manager to lead and improve a busy customer support team. You'll manage … team of 9 support executives handling VoIP, telecoms and customer service queries, bringing structure, accountability and stronger performance management into an already experienced team. This role is less about being deeply technical and more about running an efficient, high-performing support function. You'll oversee KPIs, ticket volumes ...

will support the wider business with day-to-day administrative and operational tasks, helping to ensure the smooth running of internal processes and excellent customer service delivery. The role will also involve travelling to customer sites, so applicants must be able to drive. Role Key responsibilities include … Accurate data entry and maintenance of customer and operational information within company systems Supporting the wider business with administrative tasks, documentation, and internal processes Managing and maintaining digital and paper records in line with company procedures Handling incoming calls and emails, providing professional customer support and routing enquiries ...

Customer Service Agent - Egham - £28,000 to £32,000 A number of opportunities have arisen with a leading UK based technology integration business. The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Developing and sustaining excellent customer … cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Booking of engineering resource/Logistics/Travel/Critical Spares etc. Engagement with other departments. Raising of accurate escalations ...

Opportunity We're currently recruiting on behalf of a well-established and growing telecommunications provider based in Dunfermline, who are looking to appoint a Customer Experience & Service Delivery Executive to join their expanding team. This is an excellent opportunity for someone who enjoys working closely with customers, coordinating … service delivery, and providing first-class support. The role offers a varied workload spanning customer relationship management, service coordination, order provisioning, and first-line support, making it ideal for someone looking to develop a long-term career within the telecoms and technology sector. The successful candidate will ...

Call centre Customer Service Coordinator Location: Henley-on-Thames Salary: £28,000 (depending on experience) Hours: Full-time, Monday to Friday 8.00am -5.00 pm (1 hour lunch break) The Role We are looking for a motivated and customer-oriented Customer Service Coordinator to join … team. This is a dynamic and varied position where you will act as the main contact for customer enquiries, order processing, and service coordination. Key Responsibilities Respond to customer enquiries received via phone, email, and monitoring systems in a professional, approachable, and efficient manner Accurately record service ...

Service Desk Agent Join our team as an ICT Service Desk Agent, where you will be the first point of contact for IT-related queries. This role is ideal for someone with strong customer service skills and an interest in IT, looking to expand their knowledge … experience in a dynamic environment. Day to Day of the Role: Work on the ICT Service Desk, accurately recording all calls offered by either phone or email into the Service Management Tool (SMT). Perform accurate assessment of calls, aiming for a first-time fix where possible. Provide ...

Director of Customer Support Operations - This position is available for an Immediate Start. (Interim 12mth fixed term contract) Electricals - B2B/B2C c£130,000pa + generous bonus and benefits West Midlands Manufacturer of category-leading products, with strong brand equity and ambitious expansion plans, looking to appoint … visionary customer support champion to transform their UK and European customer service and support operations. This position is available with Immediate Start. This is a rare blank sheet opportunity to reimagine, restructure and deliver a best-in-class B2B2C customer experience. About the Company Backed ...

Customer Service Advisor Full Time Office Based/Hybrid Stonehouse or Camberley Salary 26k-30k DOE About Windsor We believe in making technology easy and enjoyable for businesses of all sizes, providing communications, connectivity, mobile, security and IT services to 5,000+ happy. We are a company … colleagues across three regional hubs that put customer support at the heart of everything we do. We invest in our people, supporting development, recognising expertise, and providing the opportunity to grow. It is an exciting time to join us on our journey. About the role A key role within ...

Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with … growing technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This ...

Service Desk Customer Liaison Macclesfield | Full-Time | On-Site (5 Days) Overview We are looking for a customer-focused and organised Service Desk Customer Liaison to join a busy operational environment. In this role, you will act as the central point of contact for service … someone who enjoys working in a fast-paced setting and takes pride in delivering high levels of service. The Role As part of the Service Desk team, you will manage incoming requests via phone, email, and online systems, ensuring each query is accurately recorded and progressed through to resolution. ...

Head of Customer Support - B2B SaaS/Technology Permanent Location: UK - Remote (travel to Oslo once a week) Salary: £70,000 - £90,000 (+ benefits) We are looking to recruit a Head of Customer Support for a growing global B2B SaaS organisation that provides digital technology solutions … education, enterprise and professional customers. They are looking for an experienced Head of Customer Support to lead and improve their B2B customer support operation across multiple locations. This is a senior leadership role for someone who can define what excellent customer support looks like ...

Service Desk Support (1st Line Support) Swindon (Hybrid working) - 6-12 Month FTC Band C - £27,756 It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. About the Role: This role operates within …/Customer Support Services and supports the delivery of first line (Tier 1) service desk activities across a range of business systems and services. The role applies defined processes, tools and procedures to ensure timely and effective resolution of incidents and service requests, providing a high-quality ...

Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will … directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong ...

Line Support Analyst We are seeking a motivated and customer-focused 1st Line Support Analyst to join a growing support team based in Hertfordshire. This is an excellent opportunity for someone with a genuine interest in technology and customer service who is looking to build a long … will provide support to customers using a workforce and operational management platform, assisting with technical queries, troubleshooting issues, and delivering a high standard of customer service. Key Responsibilities Providing 1st line support to customers via telephone, email, and ticketing systems Logging, updating, and managing support tickets accurately and efficiently ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Customer Service Agent/Helpdesk Agent Salary Up to £26,000 depending on experience Hours • 9-hour day on a rotational shift pattern between 7am 7pm, Monday to Friday, including one hour lunch break Job Summary The role is responsible for maintaining high levels of customer service … Support Services business, many of these areas are subject to SLAs, key performance indicators, and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld are primary objectives of the role. Key Tasks • Single point of contact to meet communication needs ...

German Customer Service Advisor £30,000 - £35,000 Hybrid Working – 3 Days Office Based/2 Days Remote - Hatfield CCP are proud to be working with an innovative international business who are looking to appoint a German Customer Support Advisor to join their growing operations team. This … great opportunity for someone who enjoys problem-solving, customer interaction, and working in a fast-paced, technology-driven environment. The Role You'll be a key point of contact for German and English-speaking customers, supporting a range of queries and ensuring issues are resolved efficiently and professionally. Working ...

Service Desk Analyst - Newtownabbey/Hybrid - Temporary - £16.00 Per Hour - 13th July start REED Technology are delighted to partner with one of the largest IT organisations in the UK, delivering cutting-edge technological and software-related solutions for their clients. Due to an increase in projects we require additional … service desk analysts to join the already successful IT team for an initial period of 3 months with the chance to be extended or made permanent. As the first point of contact for clients with technical queries, this is the perfect opportunity for someone looking to kickstart their career ...

TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. … weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. ...

TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. … weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. ...

Customer Support Engineer Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits Location: Edinburgh … working compressed hours. We also offer a range of staff perks and benefit, which are detailed below. Role Summary The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. ...