26 to 50 of 807 Customer Service Jobs in the UK excluding London

Customer Service Delivery Manager IT Managed Services Cardiff We’re looking for an experienced Service Delivery Manager to take ownership of customer-facing IT managed services. This is a senior, visible role where you’ll sit between customers and technical teams, making sure services run smoothly … busy, this one will make sense. What you’ll be doing Acting as the main point of contact for a portfolio of managed service customers Owning contracts and SLAs, including reviews, reporting, and improvement plans Leading major incident management, coordinating technical teams and keeping customers informed Working closely with ...

summary To provide 1st/2nd line support as part of the Service Desk function. This role is highly visible, and requires a combination of technical skills, customer care, and business awareness - the Service desk being the single point of contact for all customer communications. … post holder will be required to respond to service desk phone calls, monitor other routes to the service desk, record incidents following clearly defined procedures, and resolve the majority of incidents at first point of contact. The role encompasses reactive and pro-active elements of Incident management ...

Customer Service Co-ordinator/Representative Location: London (Office-Based – NW6) Salary: £28,000 – £34,000 + Bonus Fantastic career progression within a rapidly expanding IT Logistics business! Our client, a leading and fast-growing Logistics IT company, is seeking an experienced Customer Service Representative … drivers throughout the onboarding process. Identify recurring issues and provide valuable feedback to the operations team to support process improvements. About You Experience in customer service or operations support—ideally within logistics, recruitment, or compliance. Excellent written and verbal communication skills. Strong attention to detail with the ability ...

your career in business administration within a fast-paced and technology-driven environment. You’ll be providing day-to-day administrative support to our Customer Service and Billing team, helping ensure the smooth delivery of services to our clients. Role Key Responsibilities Support the team with all aspects … maintain CRM and billing systems, ensuring data accuracy and up-to-date records Assist with reporting tasks and internal communications Help track contract renewals, service tickets, and subscriptions Undertake general administrative duties including scanning, filing, and preparing documentation Attend training and development sessions as part of the apprenticeship program ...

Customer Contact Centre Change Delivery Lead Salary: £57,500 - £65,000 per annum Location: Manchester City Centre (Hybrid - 2 days in the office per week) Initial 24 month project with a variety of fantastic benefits. Are you ready to lead a major transformation and shape the future of customer service? We're looking for an experienced leader to deliver a cutting-edge transformation programme for our Customer Contact Centre. This is your chance to drive cultural, behavioural, and technical change while modernising customer experience and enhancing digital capabilities. What you'll do: Develop ...

system users across the Trust. Work collaboratively with IT colleagues and clinical staff to ensure systems meet operational needs. Maintain high standards of customer service and technical support. Contribute to the continuous improvement of clinical information systems. Deliver detailed training sessions on the use of clinical systems through … work independently as well as within a close-knit team. You will demonstrate: Proven experience with NHS clinical systems, particularly SystmOne. Strong communication and customer service skills. Ability to manage multiple priorities and deliver results under pressure. Proficiency in IT systems and applications. Experience in developing elearning packages ...

Tunbridge Wells About VisionTrack VisionTrack, part of the Markerstudy Group, is a leader in video telematics technology, empowering businesses to improve safety, efficiency, and customer experience. As we continue to scale, we are seeking a Finance Business Partner to provide financial insight and strategic guidance across commercial, operations, customer service, and sales teams. This role is ideal for someone happy to remain hands-on with management accounting duties while also providing strategic insight and partnering closely with the business. Role Purpose We are looking for a finance professional who thrives in a hands-on environment and enjoys ...

FRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Cambridge Salary: up to £28,000 per annum (depending on experience) Ref: 4283SF1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4283SF1 The company: A well-established … global scale Main duties: Provide 1st line support to customers by resolving queries related to the companys products and services The role: - Provide outstanding customer support to customers - Handle incoming queries by phone, email and live chat - Ensure all calls are logged accurately - Analyse data and respond accordingly ...

FRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Cambridge Salary: up to £28,000 per annum (depending on experience) Ref: 4283SF1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4283SF1 The company: A well-established … scale Main duties: Provide 1st line support to customers by resolving queries related to the company’s products and services The role: - Provide outstanding customer support to customers - Handle incoming queries by phone, email and live chat - Ensure all calls are logged accurately - Analyse data and respond accordingly ...

Closing Date: Sunday 4th January. Job Overview The role requires the individual to deliver first line support to users of the UKRI digital Funding Service (TFS) platform and the Studentship Data System, including universities and research organisations. This involves handling enquiries via phone and email through the customer … external platform Researchfish, and updating guidance documents inline with UKRI policies. All responsibilities must be managed in accordance with UKRI guidelines and service level agreements (SLAs) enabling funding services to meet overall targets and objectives. To maintain business continuity and performance, staff may be required to support other teams ...

office opening times Shifts will always fall between 7:00am - 7:00pm Daily responsibilities will include: Achieve Key Performance Indicators (KPI's) related to customer service, client knowledge, system knowledge and attendance as captured in the operator balanced scorecard Provide accurate records of all the details of each … Service request into the appropriate systems Provide a level of customer service which meets or exceeds the service commitment Accurately record details of all Service Requests Exhibit clear and professional behaviour when communicating via telephone or mail To achieve a high degree of customer ...

Application Experience Specialist to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and live … chat. Ultimately, you will ensure where possible that you deliver an excellent end to end service to your customers; the Motability Scheme users. This is a varied role where you will have the chance to work together with other areas of your team and also the wider business. This ...

operations environment at a ITIL Level 2/3 level within an infrastructure/technical team. The successful applicant will require, good communication and customer service skills. You must have a methodical, yet flexible approach to your work and be able to exercise responsible judgement alongside being well … Description and Personal Specification. Main duties of the job Incident and Problem Management o Provide support for IT issues, managing incidents and service requests.o Diagnose/Analyse, troubleshoot, and resolve complex hardware andsoftware, and issues in a timely manner, often providing the appropriatecourse of action where different options ...

Time Appointments are working on behalf of a prestigious financial services establishment based in Ipswich, who are recruiting for a professional, customer service driven Technical Support Assistant to join their team. This is a fantastic opportunity to join one of the employers of choice in the area … truly value their staff, offer exceptional benefits, and continuously invest in both professional and personal development for their employees. Skills & Experience Required: Proven customer service or administrative experience gained from a professional regulated environment, or a similar role providing technical or digital support advice An understanding of anti ...

Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini ...

Customer Service Advisor The following information aims to provide potential candidates with a better understanding of the requirements for this role. Salary: £12.60 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower … fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be xxuwjjq the first point of contact for customers, providing 1st line IT su Please click on the apply button to read the full job description ...

Recruitment is recruiting a Customer Resolution Specialist to join our client, a telecoms and technology company who are recognised as a leader in their field. As a Customer Resolution Specialist, you will be the primary point of contact for valued customers, addressing their concerns and providing exceptional support … ensure their satisfaction. Benefits & Package for a Customer Resolution Specialist: Salary: £25,000 per annum Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Solihull 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity ...

Maybe it's your first step, maybe your looking for the next step? If you have the knowledge or expertise in delivering outstanding IT service management, we can provide you with the right tools to become a successful member of our brand Service Desk Team! We are building … team of Service Desk Analysts to initially provide 1st Level support to one of Sopra Sterias public sector clients. The type of queries you will be taking care of could be anything from resetting passwords, processing access requests as well as more technical issues too. We are looking ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Working pattern is Monday to Friday, 8:00am-17.00pm, 8.30am - 17.30pm and 9am -18.00pm - on a rota basis Hybrid after … training £25,396.80 per annum Join Apogee as a key part of our customer and field operations team. In this role, youll be the central point of contact for customers and engineers, delivering exceptional service and support across phone, email, portal, and chat. Youll manage work orders, schedule ...

Service Desk Administrator Annual Salary: £28,000 - £35,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical … issues efficiently and effectively. The successful candidate will have a strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with ...

Service Desk Administrator Annual Salary: £28,000 - £35,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical … issues efficiently and effectively. The successful candidate will have a strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with ...

Service Desk Administrator Annual Salary: £28,000 - £35,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical … issues efficiently and effectively. The successful candidate will have a strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join ...

client on the outskirts of Cardiff are looking for a permanent member of their Customer Service team to answer first line phone calls from customers looking for technical support. The company and team offer a superb culture of support and development, so this role is ideal for candidates … with a customer service focused background who want to develop a long-term career. Due to location, candidate will ideally have access to their own transport. Salary: £23,810 plus excellent benefits & career progression path. Hours: Full time, 37.5 hours per week. Shifts: Shifts will fall between ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...