251 to 275 of 1,105 Customer Service Jobs in the UK excluding London

Opportunity This role supports the delivery, running and ongoing improvement of CRM, customer data, customer service and customer engagement platforms, keeping engineering standards, data governance and platform security tight. You'll work with business stakeholders, architects, product owners and engineering teams to design, build and support … solutions, integrations and automations that improve the customer experience and give the business a single Customer 360 view. You'll own scalable Salesforce solutions, connect enterprise platforms through APIs and event-driven architecture, support Salesforce Data Cloud work, and keep the whole CRM ecosystem reliable and evolving. What ...

Start: 11 January 2027 We are looking for a Power Platform Technical Architect to lead the technical side of a four-week discovery into service-desk and chatbot options. You will assess Microsoft capabilities, design the target architecture and make sure every option is secure, supportable … technical architecture approach and decision framework for the discovery. Assess Power Platform and related Microsoft capabilities for form intake, workflow, queue management, service levels, dashboards, chatbot interactions and escalation. Evaluate Power Apps, Power Automate, Dataverse, Power Pages, Power BI, Dynamics 365 Customer Service and Microsoft Copilot Studio ...

operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting … with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals. Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly ...

operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting … with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals. Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly ...

support a busy Helpdesk. This key recruit has overriding responsibility for the effective monitoring, evaluation and training of the 1st and 2nd line customer support team, assessing the customer journey, and implementing positive change. This is an excellent opportunity to join a superb customer centric business where … company to work for with very strong values who invest in their staff and offer an excellent culture. Duties & Responsibilities: You will evaluate the Customer journey, assess current processes and make recommendations for change, implementing new ideas. Identifying customer pain points, working with 1st and 2nd line support ...

Enterprise Security Service Engineer Manchester & Surrounding Areas | £45,000 + Overtime + Call-Out | 25 Days Holiday + Excellent Benefits Are you an experienced Security Service Engineer with strong enterprise-level experience? We are looking for an experienced Enterprise Security Service Engineer to join a growing team … supporting and maintaining high-end electronic security systems across enterprise customer sites in the Manchester and surrounding areas. This is an excellent opportunity for an engineer looking for a long-term career with a professional organisation, offering a competitive £45,000 basic salary, unlimited overtime opportunities, call-out payments ...

position for a Field Service Engineer role covering Ireland has become available, with a leading provider of vehicle technology, CCTV, and driver assistance solutions. We are currently recruiting on behalf of a well-established technology business that provides installation, maintenance, and support services for CCTV systems, driver aid solutions … other vehicle-based technologies across the bus, coach, and rail sectors. The Field Service Engineer job, covering Ireland, is home-based and will form part of a team of remotely based engineers, supporting customers through installation, servicing, preventative maintenance, and fault rectification activities. Candidates can be based in either ...

Multilingual Customer Service Analyst (Romanian/Dutch/Polish) Customer Service Analyst, Romanian, Dutch or Polish speaking Onsite in Peterborough - £14.22 P/H - Initial 6 Month contract We're recruiting for a global technology business that is growing its multilingual service desk. … First point of contact for customers by phone, email, chat and portal, in your native language and English Log, categorise and prioritise incidents and service requests in the ticketing system Resolve first-line issues such as password resets, account access, software and hardware faults, and basic troubleshooting Escalate complex ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Your role We are seeking a customer-focused IT professional with a strong technical foundation and a passion for delivering excellent user support. The ideal candidate will have experience providing first-line … colleagues. • Strong IT troubleshooting and support skills, with experience supporting Windows operating systems, Microsoft 365 applications, hardware, mobile devices, printers, and workplace technologies. • Excellent customer service and communication abilities, with the confidence to engage with users at all levels, manage support requests effectively, and provide clear and professional ...

career. No previous management or telecommunications experience is required, as full training and ongoing support will be provided. The role will involve: Delivering excellent customer service and identifying sales opportunities. Building strong customer relationships and growing the local customer base. Promoting mobile, telecommunications and related products. … administration. Developing the skills needed to progress into Store Management. What we're looking for: A confident, friendly and enthusiastic personality. Strong communication and customer service skills. A proactive, target-driven approach with a willingness to learn. Good computer skills and the ability to multitask. A full driving ...

time technical role based either on the remote help desk or in the field. Role Months 1 to 8: The apprentice will join the Customer Service Team providing administrative and hardware support to the 1st Line and Projects and Implementation teams You will report directly … Line Team Leader who works within the Customer Services Department You will be required to work in the build room as well as working on specific tasks in the field defined with you by the Management Team Months 8 to 16: The apprentice will join the 1st Line Team ...

Role: Multi-Skilled Security Engineer Job Purpose: To install, maintain, service and repair a range of electronic security systems, ensuring all equipment operates reliably and meets customer requirements. Key Responsibilities: Install, service and maintain CCTV, intruder alarms, access control and door entry systems. Diagnose and resolve faults … across a range of security systems. Carry out planned preventative maintenance and reactive call-outs. Complete commissioning, system testing and handover documentation. Provide excellent customer service and professional technical support. Ensure all work complies with relevant health and safety requirements and industry standards. Essential Requirements: Proven experience ...

European Field Service Engineer, Laboratory Robotic Systems Basic Salary £60,000 to £70,000 Depending on Experience Bonus 10% Car Allowance £8,000 Pension Healthcare Life Insurance Phone, Laptop Holidays *** This role involves extensive European travel and circa three nights away from home per week *** The Role – European Field … Service Engineer, Laboratory Robotic Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory automation Support scientific products located at customer sites, including ...

assistance. This role is designed to give you hands-on experience while you study towards your IT qualifications one day a week. A quality customer focused approach is essential to ensure all calls are actioned promptly with regular and timely feedback given. Responsibilities: Customer support: Respond to client … inquiries via phone, email, and in-person, providing timely and effective solutions, ensuring customer satisfaction Troubleshooting: Diagnose and resolve hardware and software issues, escalating complex problems to senior technicians Documentation: Accurately log all support requests and resolutions in the helpdesk system Installation and configuration: Assist with the setup ...

values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong customer service skills with the ability to communicate clearly, professionally, and effectively with clients Excellent analytical and problem-solving skills with persistence in driving … willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Bachelor’s degree preferred Responsibilities The Client Service Specialist delivers high-quality client support while building strong client relationships and ensuring timely issue resolution. Provide superior customer service for Moody’s Analytics ...

Service & Commissioning Engineer Alecto Recruitment is currently working with a UK leading and established UK wide building management systems (BMS) specialist. Due to their continued growth with commercial and industrial clients, they are looking to hire an experienced BMS Service & Commissioning Engineer. The position will work … include at times, major projects Salary & Benefits: £50,000 - £55,000 Car OR Car Allowance Overtime 7.5% Pension scheme and rising to 10% with service Private healthcare 25 days holiday + bank holidays Generous bonus scheme Superb other benefits The Role: Working as a mobile engineer and travelling ...

line/2nd line support requests that come in from our clients, both via the support telephone line and our ticketing system. Our service desk engineering team are the first point of contact for our clients and are crucial in ensuring we provide exceptional customer service. The successful … candidate will be responsible for providing technical support and maintenance to all clients' IT assets and systems. Alongside remote support, the role involves visiting customer sites to assist with installations, including VoIP phone systems, as well as advanced troubleshooting and project work, such as hardware rollouts, upgrades, and migrations. ...

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics 365 experience, particularly Customer Service and/or CRM/Customer Engagement. Working knowledge of Power Apps, Power Automate and Dataverse; Copilot Studio exposure desirable. Strong ...

large and complex IT environment. You will be responsible for supporting end users, resolving technical incidents, deploying hardware and software, and ensuring excellent customer service across multiple sites. This opportunity would suit an experienced Desktop Support Engineer, Endpoint Engineer, IT Support Analyst or EUC Support Engineer who enjoys … technology rollout projects Escalate complex incidents where required and work closely with specialist teams Maintain accurate asset management and support documentation Deliver excellent customer service, keeping users informed throughout the resolution process Essential Experience Proven experience in a 2nd Line Desktop Support, Endpoint Support or EUC Support role ...

Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail through … Public Sector. You’ll work closely with business stakeholders, enterprise architects, marketing teams, data engineers, security specialists, governance leads and delivery teams to transform customer engagement capabilities using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

Location : Horsham The Opportunity Are you looking to kick-start or take the next step in your IT career with a growing Managed Service Provider? We're working with an ambitious and expanding MSP that has enjoyed year-on-year growth since launching eight years ago. Providing fully managed … Working alongside the IT Manager and wider technical team to resolve recurring issues. - Continuously developing your technical knowledge across different IT technologies. - Delivering excellent customer service at all times. Skills & Experience - Previous experience in an IT Support, Service Desk or 1st Line Support position. - Good understanding ...

Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests and updates are logged and processed quickly. You will work closely as a point of escalation for 1 st and 2 nd Line support, ensuring strong communication is maintained throughout. … Role Responsibilities Provide 3rd line technical support to customers. Provide high standard of customer service, ensuring that incidents, service requests and updates from customers are logged and processed quickly and the customer is provided with regular progress updates. Escalate incidents to service team leaders ...

Site Service Engineer ** CT Imaging Systems ** ***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of x-ray/CT imaging systems *** Basic Salary £40,000 to £60,000 Full Product Training Pension Healthcare Phone … Laptop Holidays ** A site based service role involving some early and late shifts and weekend work ** The Role – Site Service Engineer This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation and breakdown repair ...

role include working across a variety of applications and projects including set-up, maintenance and decommissioning, and ensuring the delivery of a high-quality service to our end users. The role holder should be a motivated team player with strong problem-solving skills, excellent communication and people skills, often … occasion the Corporate Business Systems Analyst may be asked to work outside normal business hours, assisting the ETEL Technology teams to deliver a consistent service for our customers. The role will operate on a hybrid basis, to include time spent onsite at our central offices in Letchworth as well ...

within a Government or Public Sector organisation. The successful candidate will develop, configure, and enhance Microsoft Power Platform solutions, enabling the modernisation of citizen, customer, and case management services. Working within an agile, multidisciplinary delivery team, the developer will contribute to the design, build, testing, and deployment of scalable … solutions using Dynamics 365 Customer Engagement and the wider Microsoft Power Platform ecosystem. Key Responsibilities Develop and configure solutions Support the migration and transformation of Legacy CRM and case management platforms into modern cloud-based solutions. Build and maintain integrations with internal and external systems using APIs, Azure services ...