251 to 275 of 921 Customer Service Jobs in the UK excluding London

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

services provider supporting the UK Defence, Security, and Government sectors. Our client operates within highly secure environments, delivering critical IT services where reliability and customer service are key. We are seeking a motivated 1st Line Support Engineer to join their on-site Service Desk team in Stoke … external customers, providing high-quality technical support and ensuring incidents and requests are managed effectively. You will play a key role in maintaining service standards while contributing to the continuous improvement of Service Desk processes. Key Responsibilities Act as the first point of contact for customers via phone ...

skills Able to quickly learn and adapt to new or evolving systems A positive, proactive individual with a can-do attitude Experienced in customer service (ideally within a SaaS or technology-led environment) Position Summary: As a Client Services Associate, you will play a key role in ensuring … high levels of client satisfaction by delivering outstanding customer service. A significant part of this role involves training clients on how to use internal systems and breaking down complex technical processes into simple, easy-to-understand guidance. Key Responsibilities: Respond efficiently to client enquiries via phone, email ...

skills * Able to quickly learn and adapt to new or evolving systems * A positive, proactive individual with a can-do attitude * Experienced in customer service (ideally within a SaaS or technology-led environment) Position Summary: As a Client Services Associate, you will play a key role in ensuring … high levels of client satisfaction by delivering outstanding customer service. A significant part of this role involves training clients on how to use internal systems and breaking down complex technical processes into simple, easy-to-understand guidance. Key Responsibilities: * Respond efficiently to client enquiries via phone, email ...

Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-stablished company that values expertise, customer service, and professional development. The Role You’ll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping … from their systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience. Person fit · Solid experience supporting Sage 200 (finance, commercials, manufacturing, CRM) · Familiarity with Sage 200 add-ons such as Sicon, Draycir, Eureka ...

+ Quarterly Bonus + Training + Progression + Company Benefits Leeds - Commutable from Bradford, Morley, Batley, Dewsbury, Wakefield, Halifax Do you have sales or customer facing experience and want to develop a career in B2B technical sales within a successful engineering business? This is a great opportunity to join … Executive to support their expanding sales team. In this primarily office-based role you will help generate new business opportunities while also developing existing customer accounts. You will work from CRM generated leads, speak with customers, identify opportunities and support the introduction of new products. There may also ...

Role:Service Desk Coordinator - Glasgow Location: Glasgow, Glasgow City, United Kingdom Salary: Competitive Employment Type: Full-time, Permanent About the Role As the Service Desk Coordinator, you will play a pivotal role in all aspects of North's Service Desk operation. This role will include a hybrid … organising and collaborating with customers and any external key stakeholders will be a mandatory requirement. Knowledge and previous experience of working in a service desk environment will be highly valued and your strong administrative skills will support seamless operations across the service desk. Key Responsibilities ...

Associate Recruitment Consultant - Sales/Customer Service Background Welcome Trainee Recruitment Consultant Career Change Opportunity Tech & Engineering Recruitment Location: Truro, Cornwall Job Type: Full-time Permanent Salary: 25,000 basic + up to 30% uncapped commission (no threshold) Benefits: Holiday incentive, quarterly lunch clubs, structured training & clear progression … Looking for a fresh challenge where your effort is recognised and rewarded? If you've built experience in sales, retail, hospitality, customer service or another people-focused role, and you're ready to step into a career with real earning potential, recruitment could be the perfect next move. ...

Lucrative BDM role with market leading global facilities services provider Business Development Manager - service contracts Area: Scotland - Northern Scotland The Role of Business Development Manager This is a field/home based business development field sales role. You will target B2B businesses and sell in-demand facilities services. … business development role where you will be tasked with self-generating your own appointments and building a pipeline. You will be selling an "essential service" where the demand is high, therefore the ability to identify and target target market customers is imperative. Order values are high so there ...

looking for a Senior Engineer to join their team. Role and responsibilities: Triaging and resolving customers Server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

maintenance, are looking for a Senior Engineer to join their team. Role and responsibilities: Triaging and resolving customers Server, Storage & Network Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

This is a brand-new role at Refresco created to supercharge how our UK supply chain performs. Reporting to the Head of Logistics and Customer Service, youll be the go-to person for spotting opportunities, shaping high value projects and delivering the initiatives that sharpen our cost, efficiency … platform providing discounts, free perks, and wellbeing tools Free onsite parking and discounted products About the Role: Reporting to the Head of Logistics and Customer Service, the role will identify and scope new projects as well as deliver existing projects that drive the performance and cost competitiveness ...

Access Plus is a leading name in powered access equipment, supplying everything from cherry pickers to scissor lifts. Our success is built on outstanding customer service and a commitment to getting the right kit to the right place at the right time — and we're looking for talented … driving licence preferred but not essential. Strong awareness of health and safety requirements. Clear and confident communication skills. Friendly, team-focused attitude with good customer service skills. What you can expect from us: Future development and career opportunities Contributory pension scheme with employer contributions up to 6% Profitshare ...

Want We work with takeaways who require round the clock support, and whose busiest periods are the afternoons, evenings and weekends. To improve our service, we are looking to expand on our current support team to provide help to our clients when the office is busier or would normally … essential. Main Responsibilities Notifying restaurants by telephone of outstanding orders Helping customers order their meal via live chat Troubleshooting general technical issues Providing customer service for clients calling into the office Performing general administration duties Required Skills & Attributes Excellent ability to multitask in a fast-paced environment Patient ...

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly … attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop ...

skilled Dynamics 365 Contact Centre Telephony Consultant to design, implement, and support enterprise-grade contact centre solutions. The role focuses on delivering seamless customer experiences using Dynamics 365, Omnichannel, telephony integrations, and AI-driven conversational solutions. What's on offer: Salary: £579 per day, Inside IR35 *negotiable based … with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in Lincolnshire (Hybrid): Configure and customise Dynamics 365 Customer Service/Contact Centre Design and manage case routing, queues, workstreams, and agent experiences Design and implement call flows, IVR menus, and DTMF ...

given opportunity to achieve professional certifications within your first 6 months! Responsibilities: Provide 2nd line Mac support Troubleshoot and resolve Mac issues Deliver outstanding customer service through your technical expertise Manage and support device and identify platforms including Addigy, Jamf, JumpCloud or Okta Escalate complex issues … line Mac experience is essential Experience with Addigy, Jamf, JumpCloud or Okta Excellent problem-solving skills Understanding of networking fundamentals Strong communication and customer service skills Proactive team player If you are a Mac-focused IT professional who enjoys problem solving, learning new technologies and delivering excellent support ...

holistic view of the entire organisation, identifying where AI can drive measurable efficiency gains and improved outcomes across Marketing, Finance, HR, Actuarial and Customer Service functions. This is not a theoretical strategy role. The organisation requires someone with a demonstrable track record of implementing practical, quick … opportunity roadmap with clear ROI - Deliver measurable 'quick wins' within the first 90 days - Introduce AI-enabled efficiencies across Marketing, Finance, HR, Actuarial and Customer Service - Develop responsible AI governance guidelines aligned to regulatory requirements - Upskill leadership and departmental teams in effective AI usage - Run workshops to demonstrate ...

holistic view of the entire organisation, identifying where AI can drive measurable efficiency gains and improved outcomes across Marketing, Finance, HR, Actuarial and Customer Service functions. This is not a theoretical strategy role. The organisation requires someone with a demonstrable track record of implementing practical, quick … opportunity roadmap with clear ROI - Deliver measurable 'quick wins' within the first 90 days - Introduce AI-enabled efficiencies across Marketing, Finance, HR, Actuarial and Customer Service - Develop responsible AI governance guidelines aligned to regulatory requirements - Upskill leadership and departmental teams in effective AI usage - Run workshops to demonstrate ...

progression, overseas incentive trips, quarterly rewards, lunch clubs Looking for a New Career with High Earnings? If you've worked in sales, retail, hospitality, customer service, telesales, estate agency, or any people-focused role, and you want a career with real earning potential, progression and rewards, recruitment could … full recruitment process from first contact to offer stage Achieve targets with guidance and support from experienced consultants Who Should Apply Sales, retail, hospitality, customer service, telesales, estate agency, or target-driven experience People who enjoy building relationships and working with clients Ambitious, motivated, and target-focused individuals ...

commission linked directly to the growth you generate, your earning potential is in your hands. You'll be supported by a strong operational and customer service team, allowing you to focus on winning new business, while benefiting from clear progression opportunities within a 180m+ and growing group. … commercially minded individual who knows how to win and develop profitable accounts. Better still? You'll have the support of a sizeable and experienced customer service team, allowing you to focus on what you do best - winning new business! A full and meaningful handover will be provided ...

Salary : Competitive About the Role We are seeking a motivated and technical experienced Team Lead to provide mentoring,guidance and leadership to our IT Service Desk teams. This role is pivotal in driving serviceand technical excellence, resolving customer issues, and developing your team whilemaintaining outstanding customer satisfaction. … will lead by example, mentor your teammembers, and delivering client service excellence according to the Redsquid values. Key Responsibilities • Lead and develop a Service Delivery team, fostering a proactive, high-performanceculture driving Ownership, Communication and Action.• Act as the initial technical escalation point for your team, ensuring swift ...