Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Randstad Technologies Recruitment
CustomerService Advisor 6-Month Contract | Inside IR35 £16.50 per hour (PAYE) Location: Newcastle (On-site) - Monday to Friday A well-established and highly innovative consultancy firm is looking for several CustomerService Advisors to join their team on a contract basis. You will act as … through online chat, email, phone, and postal correspondence. The role also involves raising and redirecting tickets using ServiceNow for IT-related queries. As a CustomerService Advisor, you will be part of a vibrant and dynamic team that shares a passion for delivering exceptional service. In this role … you'll be supporting a wide range of customer enquiries, guiding them through processes, resolving issues, and ensuring their questions are handled with care and clarity. You'll communicate across multiple channels and be responsible for logging and escalating more technical issues where needed. You'll be expected to More ❯
Our global client requires an experienced Service Coordinator to join their team indefinitely. Job Summary: Support the Regional Service Manager and Service Operations lead to improve productivity by taking responsibility for co-ordinating resources within their immediate team, identifying and implementing areas for improvement within the service … booking process, and working with the regional admin teams to ensure working processes are the same across the regions they are accountable for: • Processing customer field service requests, using the service planning system to identify suitable engineers and dates to attend the site. Proactively communicate with customers … or confirm engineer availability and/or special job queries. • Producing quotations using SAP, confirming and documenting price and site availability to customers. • Processing customer orders and service partner purchase orders: check availability against the customer’s requested date and reserve in the service planning system More ❯
Our global client requires an experienced Service Coordinator to join their team indefinitely. Job Summary: Support the Regional Service Manager and Service Operations lead to improve productivity by taking responsibility for co-ordinating resources within their immediate team, identifying and implementing areas for improvement within the service … booking process, and working with the regional admin teams to ensure working processes are the same across the regions they are accountable for: • Processing customer field service requests, using the service planning system to identify suitable engineers and dates to attend the site. Proactively communicate with customers … or confirm engineer availability and/or special job queries. • Producing quotations using SAP, confirming and documenting price and site availability to customers. • Processing customer orders and service partner purchase orders: check availability against the customer’s requested date and reserve in the service planning system More ❯
Role: CustomerService Administrator - Outbound Contract: Permanent Hours: M/F 0830-1730 Location: Dartford Why work for DACHSER? Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top … Assistance Programme Discount Platform Life Assurance Benefit Cycle To Work Scheme Purpose Of the Role: To manage the administration of European and UK road customerservice operations in line with customer requests and network standards. To provide administration in a cost effective and efficient manner. Maximising profit … whilst promoting quality and service. Key Responsibilities: Administration of Import, Export and UK shipments using the Dachser IT systems. Maintain quality standards and excellent customerservice To produce identified Key Performance Indicators for the Outbound customerservice activity To liaise with other departments in Northampton and More ❯
CustomerService Analyst** (Contract) Duration: 3 Months (Possibility for extension) Location: Welwyn Garden City (Fully on site) Rate: A highly competitive PAYE Rate is available for suitable candidates Role Profile Are you passionate about delivering exceptional customerservice? Do you have a knack for problem-solving … and a genuine desire to help others? If so, we invite you to apply for the role of CustomerService Analyst role. Join our dynamic team and play a vital role in supporting over 2,000 end users with their IT needs. Key Responsibilities: Provide proactive, customer … IT queries or problems. Maintain a calm, assured, and empathetic demeanour during all interactions. Log and track incidents using ITSM systems while adhering to Service Level Agreements (SLAs). Identify recurring issues and collaborate with relevant teams for investigation and resolution. Build strong relationships with team members and users More ❯
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
coventry, midlands, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
newport, midlands, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
leicester, midlands, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
northampton, midlands, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
shrewsbury, midlands, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
glasgow, central scotland, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
belfast, antrim, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
worcester, midlands, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
derby, midlands, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
nottingham, midlands, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
west midlands, midlands, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
birmingham, midlands, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
chesterfield, midlands, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
wolverhampton, midlands, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
telford, midlands, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
lincoln, midlands, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
edinburgh, central scotland, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
basildon, east anglia, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
norwich, east anglia, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯