76 to 100 of 1,426 Customer Service Jobs in the UK excluding London

provide a high quality, multi-disciplined and effective customer service ensuring that any enquiry is responded to in a timely, accurate and efficient manner. Role Receive and assist customers visiting and contacting the Council via and means of communication to the highest standards of customer care. Provide … customer services across a range of functions on behalf of the council and partner organisations as required. Record all contacts in the CRM System. Use comprehensive IT systems to manage enquiries, access information and to provide customer update information on outstanding enquiries. Actively encourage and promote ...

Administration Apprentice, you will join our Helpdesk Team and play an important role in supporting the day-to-day coordination of engineer activities and customer requests. This is an excellent opportunity to gain practical business experience while working towards a recognised apprenticeship qualification. Main Duties and Responsibilities: Answer incoming … management systems. Raise new jobs and ensure all relevant information is accurately recorded. Order, track and book in parts required for engineer visits and customer jobs. Approve purchase orders in line with company procedures and authority levels. Provide regular updates to customers regarding job status and progress. Maintain accurate ...

Description As a Customer Service Advisor, you will be responsible for managing an array of customer and client enquiries via telephone, website and email channels, demonstrating excellent customer satisfaction and ensuring all daily tasks are completed accurately and consistently. Key Responsibilities We are looking for someone … Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time Ensure that all client and customer operational requirements are met in a professional and efficient manner, by managing your time efficiently and prioritising contacts accordingly ...

Salary: Competitive Working Hours: 30 hors per week (4 days - Monday to Friday) Contract: Full time, Permanent Agilico is a leading nationwide service provider specialising in Managed Print Services, IT and Telecoms. Our goal is to maximise operational effectiveness and make work easier for our clients using cutting-edge … team player who is looking to carve a successful career with us. Due to ongoing business growth, we are seeking to recruit an experienced Customer Service Call Handler to support our busy call centre. If youre someone who is a quick-learner with a team-player mentality ...

/early finish at 1 pm on a Friday (37.5 hours in total) Sales Administrator Summary We're looking for a highly organised and customer-focused Sales Administration & Customer Service Executive to join our clients team. This is a key role acting as the vital link between … sales, manufacturing, and logistics, ensuring every customer order is processed accurately, delivered on time, and handled with a first-class level of service. You'll take ownership of the end-to-end order process, keep our SAP system running like clockwork, and be the go-to person when customers ...

supporting the Head of Revenue and the wider Revenue Team by combining efficient administration with the proactive coordination and management of a portfolio of customer accounts. Key responsibilities: The role is responsible for delivering an exceptional customer experience throughout the entire customer lifecycle, from onboarding handover through … ongoing account management, customer care, renewals, and identifying opportunities for account growth. Acting as the primary day-to-day contact for assigned customers, the Inside Account Manager develops strong, long-term relationships by understanding customer needs, providing timely account support, and coordinating internal resources to ensure customers maximise ...

Service Delivery Manager Permanent Location: UK - Remote Salary: £75,000 - £85,000 (+ benefits) Skills: SC Clearance, IT Service Delivery, ITIL, Managed Services, SLA Management, Customer Relationship Management, Service Reviews, Stakeholder Management We're recruiting an SC Cleared Service Delivery Manager to join a leading … technology consultancy delivering managed services to large public sector customers. This is a customer-facing role where you'll take ownership of a portfolio of managed service contracts, ensuring services are delivered against agreed SLAs while building strong relationships with customers and internal delivery teams. Although the role ...

Technical Sales Advisor Location: Birchwood, Warrington Salary: Competitive + Benefits Build a career where technical expertise meets customer service. Are you passionate about delivering outstanding customer service and enjoy learning about technical products? Whether you come from an electrical, engineering, industrial or technical sales background, this could … specialist knowledge within a niche industry. The Role Working within a friendly and supportive internal sales team, you'll be responsible for: Responding to customer enquiries via telephone and email Providing quotations and processing customer orders Offering technical product advice and guidance Building strong relationships with ...

have an insatiable hunger to ‘wow’! While we may not always get it right, our drive to collaborate, innovate, and achieve top‐notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise … operational control, consistency, and resilience across a complex, international organisation. Working in close partnership with the wider executive team , this role ensures alignment between service delivery, platform reliability and change , supporting a high‐availability, regulated and product‐led business. This is a highly strategic and hands‐on leadership role ...

Customer Service Advisor (Fixed Term Contract 5 months) 13.85 - 15.52 per hour 09:00 - 17:00 Monday - Friday Napton, Southam (RURAL LOCATION YOU MUST DRIVE) We are currently looking for an IMMEDIATELY AVAILABLE Customer Service Advisor to join a business in Napton, Southam … doing? - Answering inbound calls from customers and dealing with queries - Making outbound calls to follow up or update customers - Logging calls and updating customer records accurately - Resolving complaints and escalating where needed - Processing orders, returns or amendments - Liaising with other departments to resolve issues - General Administration What experience ...

About the Company Our client is an established and highly respected software company providing specialist solutions. They pride themselves on delivering exceptional customer support and building long-term relationships with their customers through friendly, knowledgeable and responsive service. They are now looking for a Software Support Advisor to join … expert in the company's software, helping customers with product queries and ensuring they receive an outstanding level of service. You'll investigate customer enquiries, provide clear and accurate responses, and work closely with colleagues to ensure issues are resolved efficiently. As you develop your product knowledge ...

Service Desk Customer Liaison Macclesfield | Full-Time | On-Site (5 Days) Overview We are looking for a customer-focused and organised Service Desk Customer Liaison to join a busy operational environment. In this role, you will act as the central point of contact for service … someone who enjoys working in a fast-paced setting and takes pride in delivering high levels of service. The Role As part of the Service Desk team, you will manage incoming requests via phone, email, and online systems, ensuring each query is accurately recorded and progressed through to resolution. ...

Management provider for an experienced Helpdesk Administrator to join their busy operations team. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment, supporting both clients and operational teams. You'll act as the first point … contact for maintenance requests, coordinating engineers and subcontractors, managing service requests, and ensuring high levels of customer service are delivered at all times. Key Responsibilities Act as the first point of contact for all facilities management enquiries via phone and email. Log reactive maintenance requests onto ...

TITLE: Technology Service Operations B (Colleague IT Service Desk Support Analyst) PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time … weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. ...

Head of Customer Support - B2B SaaS Permanent Location: London/South East - Hybrid and remote working Salary: £80,000 - £90,000 (+ benefits) Travel: One week per month in Oslo, plus occasional travel to Sofia Key Skills: B2B SaaS, Customer Support Leadership, Zendesk, ITIL Service Management … Management The Opportunity We are recruiting a Head of Customer Support for a growing international B2B SaaS organisation that provides digital technology solutions to enterprise and public-sector customers. This is a high-profile leadership role with responsibility for developing a scalable, commercially aware customer support function across ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Semiconductor Tools is now looking for Product Support Manager to provide software support to both customers across the EMEAI and also Process and Service Engineers in the field. This role provides a vital link between Field based Engineers and the Software Engineering team, driving the swift resolution of complex … challenges while fostering continuous improvement through effective training, knowledge sharing, and valuable customer feedback. You will provide advanced software expertise and rapid escalation support to Customer Service Engineers in the field, ensuring timely resolution of complex technical issues, maximising customer uptime and feeding systemic improvement back ...

Customer Service Agent/Helpdesk Agent Salary £32,000-£34,000 depending on experience Hours • 9-hour day on a rotational shift pattern between 7am–7pm, Monday to Friday, including one hour lunch break Job Summary The role is responsible for maintaining high levels of customer service … Support Services business, many of these areas are subject to SLAs, key performance indicators, and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld are primary objectives of the role. Key Tasks • Single point of contact to meet communication needs ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible … providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible … providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing ...

Service Delivery & Client Success Manager Hamilton Office based c£50k We're looking for a Service Delivery & Client Success Manager who enjoys building relationships, solving problems, improving processes, and helping shape what great customer service looks like within a growing technology business. If you come from … consultancy environment and thrive when juggling multiple priorities and stakeholders, this could be a fantastic opportunity. The Opportunity Joining a close-knit and growing Service Delivery team, you'll become the primary point of contact for a portfolio of customers, ensuring they receive an exceptional service experience from ...

Title: Customer Service Agent Location: Newcastle upon Tyne (On-site) Contract: 6 Months Hours: 37.5 hrs/week (Rotational shifts) About the Role: We are seeking an experienced Customer Service Agent to join our Newcastle team. You will act as the first point of contact … quality first-contact resolutions, handling inbound calls, and maintaining strict GDPR standards in a fast-paced environment. Requirements: Essential: Proven contact centre and inbound customer service experience. Desirable: Financial services experience, personal loans knowledge, and CRM system familiarity. Apply today to join our team! Randstad Technologies is acting ...

Service Desk Customer Liaison Macclesfield Full-Time On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison to become the vital link between our customers, engineers, and service teams, ensuring every request is handled ... WKCL1_UKTJ ...

looking to recruit a reliable and enthusiastic individual to join our busy team in providing a professional and effective Reception and clerical service for the Trusts Outpatients Service. Computer literacy is essential as you will be expected to input and extract information from various Trust Patient Administrative Systems. Good … customer service skills are also essential within this role. Please note this role may require physical effort at times when preparing and managing patients Medical Records. Main duties of the job To provide an efficient Reception service maintaining a high level of accuracy and confidentiality ...

more interested in your ambition and how you think than in the job title on day one. You'll join our order processing and customer service team, supplying the hospitality and retail sectors. You'll learn SAP (or equivalent ERP), track order accuracy, and coordinate with manufacturing … delivery process — supporting the sales administration team and gaining first-hand exposure to how data accuracy, system discipline, and cross-department coordination drive customer service performance. Key Responsibilities Process customer orders accurately and on time, end-to-end from enquiry through to delivery Maintain accurate ...