76 to 100 of 888 Customer Service Jobs in the UK excluding London

Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across … service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point ...

mental health first aiders Your Role: You will be acting as the first point of contact for customers, logging and managing calls, incidents, and service requests accurately within company systems. You will be applying contract knowledge and performance standards to ensure all jobs are recorded correctly and meet … with escalation processes and company requirements. You will be liaising with engineers and other teams to allocate work, improve job descriptions, and support efficient service delivery. You will be providing administrative support and conducting customer call backs while maintaining excellent customer service standards. What ...

Field Service Engineer, Laboratory Automation Systems Overall Earnings £60,000+ Basic Salary Up To £52,000 Overtime On Call Allowance 10% Bonus Company Car (Electric Or Hybrid) Pension Healthcare Life Insurance Phone, Laptop Holidays ** The role will involve working one weekend in four (during this week you will receive … alternative days off work) ** The Role – Field Service Engineer, Laboratory Automation Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised ...

Field Service Engineer, Laboratory Automation Systems Overall Earnings £60,000+ Basic Salary Up To £52,000 Overtime On Call Allowance 10% Bonus Company Car (Electric Or Hybrid) Pension Healthcare Life Insurance Phone, Laptop Holidays ** The role will involve working one weekend in four (during this week you will receive … alternative days off work) ** The Role – Field Service Engineer, Laboratory Automation Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised ...

technical knowledge is preferable, however this does not need to span across all disciplines. A strong commitment to delivering high-quality workmanship and excellent customer service is essential. Key Responsibilities Installation, servicing, maintenance, and repair of: CCTV Systems Intruder Alarm Systems Access Control Systems Fire Alarm Systems Fault … finding and diagnosing system issues Commissioning and testing newly installed systems Carrying out planned preventative maintenance visits Responding to reactive breakdowns and service calls Completing service reports and relevant documentation accurately Ensuring all work complies with current industry regulations and health & safety standards Providing excellent customer service ...

passionate about delivering exceptional customer service and solving problems in a technical environment? We are recruiting for an After Sales Advisor to join a well-established international business. This is an excellent opportunity for someone who enjoys helping people, thrives in a fast-paced environment … naturally empathetic and solutions-focused approach. This role combines customer support, troubleshooting, administration, and technical guidance. Full training is provided, so previous industry-specific knowledge is not essential — attitude, communication skills, and customer care experience are the priority. The Role As an After Sales Advisor, you will ...

part of something meaningful helping to close the digital divide and shape the future of rural Scotland. We are now looking to recruit Customer Operations Executives, individuals who will become the friendly, knowledgeable voice of the business. Youll support customers throughout their journey, from initial enquiry through to going … live with their service, ensuring every interaction is smooth, supportive and positive. Delivering an exceptional customer experience will be at the heart of everything you do. Key Responsibilities Respond to customer enquiries via phone, email, and web chatunderstanding their needs and recommending the right solutions Guide customers ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … focus of the role is driving commercial growth, optimising pricing and performance strategies, and ensuring the e-commerce platform remains competitive and customer-focused. The Role – Ecommerce Manager E-Commerce Platform & Product Management To own the day-to-day operation and management of Liquidline’s e-commerce portal. ...

retail and love helping people, this could be the perfect next step in your career! This is a great opportunity to bring your previous customer service experience to an office environment with great training and long-term development on offer! Location: Gloucester and Home Based Shift Pattern: Rotating … Home based + Sun 9-5 from home (day off in the week) Purpose of the Role Deliver exceptional customer service helping my client achieve its mission to earn customer loyalty and drive business growth. Key Responsibilities Respond to customer queries via phone, email, chat ...

Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring that the service … Each shift will rotate after a few weeks at a time. Your main duties would include: Incident Management Log and manage incidents and service requests using the IT Service Management (ITSM) tool. Prioritize and categorize incidents based on their impact and urgency. Ensure timely resolution of incidents ...

Senior Support Engineer ready to take the next step in your career? We're looking for a Technical Support Team Lead to lead a customer-focused support function within a growing managed services provider. This role combines people leadership, customer engagement and service improvement. You'll work … closely with customers, technical teams and senior stakeholders to ensure high levels of service delivery, customer satisfaction and operational performance. What You'll Be Doing Leading, coaching and developing a technical support team Managing customer escalations and service-related challenges Driving service improvements and operational ...

sales support role. We are seeking someone who wants ownership, accountability and the opportunity to directly influence revenue growth while delivering an exceptional customer experience. About the Role As Sales Executive, you will be responsible for converting inbound enquiries and allocated leads into measurable commercial outcomes while managing … sales progression Identify upsell and cross-sell opportunities Support revenue growth through strong pipeline management Maintain ownership of allocated accounts and opportunities Customer & Account Management Act as first point of contact for customer enquiries via phone, email and web channels Build strong working relationships with education and local ...

hour Contract: Temporary ongoing (minimum 6-month commitment) We are seeking a proactive and solutions-focused Helpdesk Coordinator to support order processing and customer enquiries, particularly relating to PPE products. This role requires strong communication skills, attention to detail, and the ability to work across multiple systems … fast-paced, multi-site environment. Key Responsibilities: Process customer orders accurately and in line with procedures Manage inbound and outbound customer calls relating to PPE products and general enquiries Act as a key point of contact between different sites to ensure smooth order flow and issue resolution Investigate ...

Service Desk Manager 2 days onsite £300 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership of service performance reporting … management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. Key Responsibilities Lead and manage Level 1 and Level ...

Friday standard office hours 37.5 hours per week. Purpose of Role Responsible for ensuring that the business operates to ITIL standards within its Service Desk Operations and wider operations, implement and maintain problem management standards, processes, and policies. Lead problem management analytics, reporting and meetings and resolutions with colleagues … initial ITIL gap analysis, produce a plan and implement actions to address areas of improvement. Develop a culture of ITIL best practices within service operations. Implement and maintain Problem management methodology, process, and policies. Lead problem management within the business and organise cross department teams to ensure consistency ...

Experienced Client Service/Platform Administrator with ISA/JISA/GIA/VCT Hybrid working - 3 days in with 2 days at home. modern offices, onsite parking Growing financial services provider offering career progression. Client Service Analyst/Platform Administrator - ISA/JISA/GIA/… unique platform model devoted to championing automation and unrivalled user experience our client is focused on delivering good outcomes for their customers through exceptional service levels. Offered on a a hybrid basis 3 days in the office/2 days at home. Key Responsibilities The successful candidate will manage ...

excited by the idea of building relationships that turn into real business opportunities? Perhaps you've already had some success in sales, retail, hospitality, customer service or business development and you're ready for something bigger. Now imagine combining that ambition with a business that's helping organisations … Depending on Experience (£50,000 OTE Uncapped) Clients Include: The National Gallery, Imperial College & Le Manoir aux Quat'Saisons Values: Innovation Sustainability Collaboration Exceptional Service Company: Sustainable Furniture Restoration Specialists & Commercial Furniture Suppliers Your Background/Skills: Sales, Relationship Building, Customer Service, Business Development, Networking, Communication ...

seeking an experienced Service Delivery Manager to join our growing team and take ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring … exceptional customer satisfaction. Based primarily at Westlakes Science & Technology Park in Whitehaven, you will also provide leadership and support to a team located in Warrington, requiring occasional travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer ...

estimate, and scope platform changes Design, build, and implement enhancements to the platform Required Experience 5+ years of ServiceNow development experience Strong experience with Service Portal development Desirable Experience Experience with ServiceNow Customer Service Management (CSM) ServiceNow Certified Application Developer (CAD) certification Experience working in Agile … team Comfortable working under project deadlines Excellent communication and stakeholder management skills Technical Skills Strong ServiceNow development experience (3+ years) Hands-on experience with Service Portal Solid background in web technologies including HTML, AngularJS, Bootstrap, CSS, JavaScript, JSON, HTTP, and REST/SOAP Experience with ServiceNow integrations Ability ...

Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : Onsite JOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full lifecycle of incidents … requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital ...

technology and build a more sustainable, more inclusive world. About the job you're considering ServiceNow Solution Architect is a role within Digital Customer Experience’s (DCX) Business Technologypractice in the UK. You will be responsible for programme management and technical delivery, with a focus ondriving ServiceNow implementation across … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Your Role Drive sales activities and business development around ServiceNow solutions, identifying opportunities fornew business, and building relationships with key clients. Lead ...

support working from home the rest of the time. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro rata for part time staff) Option to buy up to 10 days of additional annual leave … chance to make a real difference to the lives of our residents About the Role Are you inquisitive, methodical, and passionate about delivering excellent customer service? Do you enjoy solving problems and helping others make the most of digital tools? If so, we'd love to hear from ...

Core Systems Optimisation Team Service Desk handles everything from individual technical problems to system outages relating to the university’s core systems footprint. Role Providing first line support on all core systems related issues via all the Service Desk’s contact methods Ensuring all contact with users … recorded accurately in the IT Service Management tool Identifying trends within recent and ongoing issues by monitoring incoming incident records and collaborating with colleagues Utilising skills, experience, and documented knowledge to provide solutions to users for the majority of reported issues Accurately triage more complex or time-consuming issues ...

enthusiastic and self-motivated and experienced 3rd line technical support to join an existing technical support team to provide an outstanding level of customer service and high-end technical support to our schools.You will report into the Service Desk Manager and act as the primary point … coaching and assistance for the first and second-line support. Responsibilities Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school’s function by providing robust technical solutions. Help ...

environment, enjoys solving technical challenges, and has a naturally inquisitive mindset when it comes to all things IT. Youll work closely with a diverse customer base across Northern Ireland and beyond, supporting a wide range of infrastructure, cloud technologies and desktop environments. No two days are the same. … issue, the next youre troubleshooting Azure services or deploying a Windows Server environment. As a Microsoft partner, we pride ourselves on delivering exceptional customer service alongside proactive IT management and strategic support. Youll have access to ongoing training, vendor accreditations and opportunities to further develop your technical expertise ...