76 to 100 of 808 Customer Service Jobs in the UK excluding London

Trainee IT Support Engineer

Hiring Organisation
HR GO Recruitment
Location
Ramsgate, Kent, United Kingdom
Employment Type
Permanent
Salary
£25000/annum Plus bonus/Profit share (30K OTE)
passionate about Technology? Do you have fantastic customer service skills? If the answer is yes to the above then this is the ideal role for you! Job Title: Trainee IT Support Engineer Location: Ramsgate Salary: £25,000 per annum plus bonus & profit share (30K OTE) Job Type: Full … Document all support activities and solutions in the ticketing system Collaborate with other IT team members to ensure timely resolution of issues Provide excellent customer service and ensure user satisfaction with technical support services Qualifications/Skills required: A passion for IT & Technology Ability to demonstrate an understanding ...

Business Administrator

Hiring Organisation
Reed
Location
Cardiff Gate Business Park, Pontprennau, Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
£26,055 per annum, Inc benefits
Term Contract We are seeking a dedicated Business & Operations Support Administrator to join our team. This role is crucial in providing efficient and effective customer service to both potential and existing institutional and personal subscriber customers. The successful candidate will also contribute to the maintenance of information … database and support sites to ensure operational processes. Day-to-day of the role: Provide efficient customer service to institutional and personal subscribers. Process new subscription orders and upgrades, set up payments, and ensure timely response to inquiries. Respond to inbound enquiries via email, telephone, or letter. Provide ...

Deputy Shift Leader Service Desk Support Engineer

Hiring Organisation
Electus Recruitment Solutions
Location
Shrivenham, Swindon, Wiltshire, England, United Kingdom
Employment Type
Full-Time
Salary
£32,000 per annum
TitleShift Leader Service Desk Support Engineer Area of BusinessProduct and DevOps Engineering Review DateOctober 2025Job DescriptionRole Overview:We are seeking a proactive, customer-focused and dedicated Shift Leader Service Desk Support Engineer to oversee the daily operations of our Service Desk providing 24/7/… support for end users. The successful candidate will be responsible for managing a team of service desk technicians, providing technical support, and ensuring the efficient and effective resolution of IT issues for end-users.This role requires a strong understanding of IT support processes, excellent leadership skills, and the ability ...

Customer Service - IT

Hiring Organisation
First Choice
Location
WF1, Newton Hill, City and Borough of Wakefield, West Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£12.60/hour
Role : Customer Service - IT Salary: £12.60 per hour Hours of work: training 9:00-4:30pm (after training between 7:00am-7:00pm) Location: Wakefield WF1 You will be required to undergo various high level security checks/clearances. You need to be able to provide proof … queries related to a single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). Develops an understanding of customer’s environment and service delivery requirements to enable the delivery of a first class service. Documents actions taken in resolving routine customer ...

Field Service Engineer

Hiring Organisation
Precept Recruit
Location
Enfield, Middlesex, England, United Kingdom
Employment Type
Full-Time
Salary
£27,500 - £29,000 per annum
Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent … reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Engineers. As a member of our team, you will be based in the field, covering the North London area. You will and benefit from a Company ...

Service Desk Analyst

Hiring Organisation
Carbon 60
Location
Portsmouth, Hampshire, Southwick, United Kingdom
Employment Type
Contract
Contract Rate
£28000 - £35000/annum
ADVERT - Service Desk Analyst Job Title: Service Desk Analyst Location: Portsmouth - Portsdown Hill Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This … role is ideal for individuals with experience in IT support or service operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents and service requests ...

Service Assurance Agent

Hiring Organisation
Southern Communications Ltd
Location
Basingstoke, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£28,000
Location: Dummer, Basingstoke Salary: £28,000 We are looking for a Service Assurance agent to triage and support all customers reporting issues, and to assist in ensuring the efficient working of the inhouse Service Assurance team, while delivering exceptional customer service to our clients. Responsibilities Ensure … faults are dealt with efficiently. Maximise efficiency. Monitor issues to define patterns and work to lessen these recurring issues. Ensure constant improvement of customer experience and Service Assurance knowledge. Manage process for communicating service affecting issues to the organisation and our clients. Maintain relationships with key partners ...

IT Service Desk Team Leader

Hiring Organisation
K3 Capital Group Ltd
Location
Bolton, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
About the Role Are you passionate about delivering exceptional IT support and leading high-performing teams? We’re looking for an IT Service Desk Team Leader to join our dynamic IT Services team. In this pivotal role, you’ll manage and mentor a team of Service Desk Analysts … ensuring efficient service delivery and outstanding customer experience. You’ll act as the escalation point for complex technical issues, drive process improvements, and help shape the future of our IT support services. If you thrive in a fast-paced environment and have strong leadership and technical skills ...

Customer Success Executive

Hiring Organisation
Give a Grad a Go
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
Clear progression plan Paid time off (holiday/sick pay) Paid training opportunities On the hunt for Customer Success Executive roles or Customer Experience Executive roles in London? Want to work for a thriving Tech start-up? Apply to this Customer Success Executive job in London today … Company profile - Cyber Security As a Customer Success Executive will be working for a London-based start-up filled with talented, dynamic individuals. The company's well-known clients entrust them to protect their cyber assets to the highest level. They are looking for meticulous, driven individuals ...

Service Desk Analyst

Hiring Organisation
GMA Consulting
Location
Hamilton, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£24,000
Service Desk Analyst THIS ROLE IS WORKING FROM HOME, BUT MUST BE IN COMMUTABLE DISTANCE FOR LIVINGSTON FOR 1 X MONTHLY MEETINGS Role involves oncall and supporting a 24x7x365 support service Excellent career opportunities for someone who wants to build their career in IT. THE COMPANY … They support customers in the commercial, public, and retail sectors across the UK. THE ROLE: You will be working as part of a UK service desk providing 1st line support for external customers with iT issues. You will provide a 1st fix, or escalate to 2nd/3rd line ...

Customer Success Executive

Hiring Organisation
Redline Group Ltd
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Permanent
seeking a proactive Customer Success Executive (CSE) with a technical engineering background to manage a base of small to medium-sized customers who are new to our platform. This role focuses on delivering exceptional customer service while identifying opportunities for additional sales and technical support. Key Responsibilities … purchased materials, parts, or products Build strong relationships across multiple departments including engineering, design, procurement, and technical teams Expand discussions to uncover further customer requirements and partner with the Sales Manager for quotations and technical support Utilise CRM, SAS, marketing, and logistics systems to support the sales team ...

Graduate Accountant

Hiring Organisation
Matched Group
Location
Reading, Berkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£22,000 - £24,000 per annum
Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? Do you understand … company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone ...

2nd Line Support Engineer

Hiring Organisation
Alexander Mae (Bristol) Ltd
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
delighted to be assisting our client with their need for a 2 nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. … Their Service Desk team deliver excellent customer service to their customers.You will be able to continuously grow and develop your skills and certifications working alongside their clients and as their business grows. Responsibilities will include: Provide one touch close troubleshooting on initial ticket logging Call handling ...

IT Help Desk Coordinator

Hiring Organisation
Southern Communications Ltd
Location
Basingstoke, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£28,000
Help Desk Coordinator to triage and support all customers reporting issues, and to assist in ensuring the efficient working of the inhouse Service Assurance team, while delivering exceptional customer service to our clients. Responsibilities Ensure all faults are dealt with efficiently. Maximise efficiency. Monitor issues to define … patterns and work to lessen these recurring issues. Ensure constant improvement of customer experience and Service Assurance knowledge. Manage process for communicating service affecting issues to the organisation and our clients. Maintain relationships with key partners, ensuring we provide a unified service from supplier to client. ...

Key Account Manager

Hiring Organisation
The Portfolio Group
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £30,000 per annum, Negotiable, Inc benefits
quarterly and annual check ins, being a point of contact, refresher training and demonstrations of the software. We are looking for someone with amazing customer service and experience of account management, building rapport with clients and contributing to retentions targets. If you have the right experience … account management of our key and high value client base Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account and conduct on site visits when ...

Key Account Manager SaaS

Hiring Organisation
The Portfolio Group
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £30,000 per annum, Negotiable, Inc benefits
quarterly and annual check ins, being a point of contact, refresher training and demonstrations of the software. We are looking for someone with amazing customer service and experience of account management, building rapport with clients and contributing to retentions targets. If you have the right experience … account management of our key and high value client base Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account and conduct on site visits when ...

Payroll Support Agent

Hiring Organisation
Zellis
Location
Watford, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Customer Support Agent will represent Zellis Customer Support in internal and external based Customer interactions. You will demonstrate key technical and operational skills in a multi-channel environment, focussing on delivering the best possible solution support for our customer base. You will engender a customer-first approach, placing the customer support experience and their satisfaction at the heart of everything you do. You will be supporting Zellis solutions speaking to and interacting with varied customer persona, including HR and/or payroll managers, finance managers, system administrators, IT professionals and internal Zellis ...

Service Desk Analyst

Hiring Organisation
Compass Group UK & Ireland Ltd
Location
Rednal, Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Service Desk Analyst Location: Birmingham | Full-Time | Deliver IT support at scale. Join a global leader. Compass Group PLC is a £22.9 billion global organisation and the world’s largest provider of food and support services. Operating across seven key sectors—including healthcare, education, defence, and major sports venues … millions of people every day across a wide variety of environments. As our technology function continues to grow, we’re now looking for a Service Desk Analyst to join our Digital & Technology team in Birmingham. In this fast-paced role, you’ll be the first line of IT support ...

1st / 2nd Line Support Technician

Hiring Organisation
Datasym
Location
Fareham, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£30,000
have an exciting opportunity for aHelpdesk technicianto provide 1st/2nd line service desk supportto our customersassisting them with hardware and software problems via phone, email and in personwithin the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including … systems is correctly communicated throughout and relevant internal/external parties are kept informed of any issues that need escalating. Offering excellent and prompt customer service and representing the company in a professional and courteous manner. You will be required to heavily investigate customer's issues ...

1st Line Support - IT Service Desk Agent

Hiring Organisation
Manpower
Location
Moor Row, Cumbria, North West, United Kingdom
Employment Type
Temporary
Salary
Up to £12.60 per hour
Line Support - IT Service Desk Agent Shift Times: The role is full-time (37 hour per week) Monday - Friday on a rota basis having to cover 07:00 - 17:30 Pay Rate: £12.60 Per Hour Location: Cumbria, CA24 3JZ We are looking for a positive, flexible, and customer-focused individual to join our team as a 1st Line Service Desk Agent. This is an opportunity is to support a wider IT operation and this is an interim mode of operation where we manually transcribe ticket details and update from one ticketing system to another. This role ...

Customer Support Executive

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Camberley, Surrey, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 per annum
Customer Support Executive Are you passionate about delivering exceptional customer service and want to make a real impact? We're looking for an experienced Customer Support Representative to join our team in Camberley.In this role, you'll be the first point of contact for customers, managing … logging through to resolution. You'll work closely with technical teams and ensure every interaction is handled with accuracy and professionalism.Key Responsibilities: Log all service and application-related calls in the Service Management System, verifying contract and warranty details. Forward logged calls to the appropriate technical or applications ...

Support Service Desk Analyst

Hiring Organisation
Northampton General Hospital
Location
Northampton, United Kingdom
Employment Type
Fixed-Term
Salary
£27485.00 - £30162.00 a year
summary As a Support Service Desk Analyst, you will be responsible for being a team member of the 1st Line Service Desk team that will be responsible for providing 1st line ICT support for the Group. Acting as a point of escalation for the Associate Service Desk … Analysts. You will need to have experience of Information Technology Infrastructure Library (ITIL) service principles and processes with experience in Service Delivery, in particular the areas of incident and request management. You should have good interpersonal skills and be comfortable building relationships with customers at all levels. ...

2nd Line Service Desk Engineer

Hiring Organisation
Nextech Group Limited
Location
Reigate, Surrey, South East, United Kingdom
Employment Type
Permanent
Salary
£30,000
Line Service Desk Engineer (Education Sector) Location: Reigate Salary: Up to £30,000 per annum Employment Type: Full-time About the Role We are seeking a skilled and proactive 2nd Line Service Desk Engineer with strong experience supporting users in educational environments whether in a school, college, university … education focused MSP. The ideal candidate will also have proven experience working within an MSP (Managed Service Provider) and be confident handling escalations, troubleshooting complex issues, and delivering excellent customer service. You will be responsible for providing 2nd line technical support to staff and students, managing tickets within ...

Field Service Engineer

Hiring Organisation
EVO Group
Location
Newmarket, Suffolk, East Anglia, United Kingdom
Complete Technical Solutions is a market leader in managed IT services for the retail and hospitality sectors. We pride ourselves on delivering exceptional customer service through installation, maintenance, repairs, and configuration of IT products for some of the UK's largest retailers. We're expanding our team … looking for a dedicated Field Service Engineer to help us continue providing outstanding service. About the Role As a Field Service Engineer, you'll work on customer sites across the UK, performing swap-outs and replacements of retail IT devices. This role involves significant driving ...

Helpdesk Administrator

Hiring Organisation
Guidant Global
Location
Smethwick, West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
Up to £13.85 per hour
zero and digital and industrial transformations. EQUANS is a Bouygues group company. The Helpdesk Administrator is responsible for providing efficient administrative and customer service support across Facilities Management operations, ensuring all maintenance requests are logged, tracked, and resolved within agreed service levels. Acting as the first point … phone, email, or fax. Log, track, and manage the full life cycle of work orders through the Maximo CAFM system. Apply and monitor service level agreements (SLAs), ensuring urgent requests are prioritised appropriately. Coordinate and assign work to in-house engineers or subcontractors and raise purchase orders when needed. ...