976 to 1,000 of 1,894 Customer Service Jobs in the UK excluding London

will provide in-depth diagnosis and technical resolutions of IT problems for the end users and customers. Key Responsibilities Take ownership of incidents and service requests from initial contact through to resolution. Troubleshoot and resolve desktop and end user issues, helping to keep users productive and minimise downtime. Investigate … escalate more complex problems to the 3rd Line team where required. Keep users updated throughout, providing clear communication and a high standard of customer service. Build strong relationships with users across the business and become a trusted point of contact for IT support. Work closely with colleagues across ...

will provide in-depth diagnosis and technical resolutions of IT problems for the end users and customers. Key Responsibilities Take ownership of incidents and service requests from initial contact through to resolution. Troubleshoot and resolve desktop and end user issues, helping to keep users productive and minimise downtime. Investigate … escalate more complex problems to the 3rd Line team where required. Keep users updated throughout, providing clear communication and a high standard of customer service. Build strong relationships with users across the business and become a trusted point of contact for IT support. Work closely with colleagues across ...

will provide in-depth diagnosis and technical resolutions of IT problems for the end users and customers. Key Responsibilities Take ownership of incidents and service requests from initial contact through to resolution. Troubleshoot and resolve desktop and end user issues, helping to keep users productive and minimise downtime. Investigate … escalate more complex problems to the 3rd Line team where required. Keep users updated throughout, providing clear communication and a high standard of customer service. Build strong relationships with users across the business and become a trusted point of contact for IT support. Work closely with colleagues across ...

will provide in-depth diagnosis and technical resolutions of IT problems for the end users and customers. Key Responsibilities Take ownership of incidents and service requests from initial contact through to resolution. Troubleshoot and resolve desktop and end user issues, helping to keep users productive and minimise downtime. Investigate … escalate more complex problems to the 3rd Line team where required. Keep users updated throughout, providing clear communication and a high standard of customer service. Build strong relationships with users across the business and become a trusted point of contact for IT support. Work closely with colleagues across ...

operations, you'll be part of a collaborative team that celebrates success and supports your growth. Everything we do is built around our values: Customer First – We build lasting relationships by delivering exceptional service and solutions. Agile – We move with pace, adapt to change and embrace new opportunities. … technology to create smarter outcomes. Committed – We take ownership, support each other and deliver on our promises. We are looking for a customer focused Freight Operator to join our high performing Automotive team based at our Birmingham Business Park HQ. Supporting our globally recognised automotive customers, you will coordinate ...

delivering improvements across our Store Online operation. This role is responsible for supporting and delivering operational change that improves productivity, reduces cost, enhances the customer experience, and simplifies processes for our Store colleagues. Working closely with Store Operations, Technology, Learning & Development, and external suppliers, the successful candidate will help … technologies and ways of working Performance and productivity improvement initiatives Our mission is simple: Reduce the cost of operating our online business, improve customer service, and make life easier for our Store colleagues. Key Responsibilities Lead and support operational improvement projects across the online fulfilment operation. Identify opportunities ...

deployments, working independently to enhance user experience through innovative combined solutions. The position involves managing the complete solution lifecycle from requirements analysis through in-service support, covering areas such as Contact Center integrations, custom solutions and reporting, Professional Services Tools configuration, IVR web interfaces, workflow automation, and API-based … solutions Estimate the effort associated to custom developments, on which official quotes will be based Execute project-based deliverables: Assist in creating and obtaining customer approval of the Solution Design Document (SDD), which includes: Inter-system messaging formats and required protocols Database schema and field definitions Process & call flow ...

join our IT & Dev team in Newcastle. This is a senior, hands-on role with ownership of the quality, performance and maintainability of our customer-facing Shopify experience. The successful candidate will translate commercial and creative priorities into fast, accessible and engaging storefront experiences; lead theme architecture and front … engineering standards; and use data, experimentation and sound technical judgement to improve conversion and customer experience. Our e-commerce operation is centred on a multi-store Shopify Plus environment serving multiple international markets. The storefronts integrate with marketing, analytics, review, customer service, logistics and mobile-app platforms ...

skills and knowledge of the business unit by keeping up to date with the latest technology and best practice Taking a key role in customer projects from a technical point of view with support from our Project Management team Guide and mentor less senior members of the team Contribute … initiative Exceptional verbal/written communication skills Flexible approach to time management Ability to multitask, work under pressure & meet deadlines Excellent customer service skills Analytical approach to problem solving Personally motivated to develop your skills High attention to detail & consistently following procedure Work well within a team, sharing ...

questioning/listening skills. Able to communicate with confidence at higher and lower levels and developing productive working relationships with key customers and suppliers.* Customer Focus – Delivers a high level of customer service to our external and internal customers.* Initiative – Ability to analyse data and situations, break ...

would be informed in advance of this About the role: Capable of bringing the right decision at the right time to ensure premium customer experience is delivered. As an Operations Support - Resource Planner you will be responsible for maximising the utilisation of the Baxi Customer Support Field Engineer … attend to our customers requirements in accordance with relevant SLAs and adhere to commitments that are made. The team is integral to the Service Operation, therefore having the ability to work as part of a wider team is crucial. You will be the first point of contact ...

hybrid role for an Information Technology Help Desk Support Specialist, based in Warrington with flexible opportunities for remote work. The role involves providing excellent customer service and technical assistance by troubleshooting and resolving IT issues. Role Provide end-to-end support for Windows and Mac Desktops … aligns your IT strategy and investments to your business priorities. We also assist in developing specific strategies for mobility, cloud, and IT-as-a-service to help you unlock the potential of these emerging technologies. ...

someone who is ambitious, resilient and eager to build a long-term career in business development. You may already have experience in sales, customer service, recruitment, retail, hospitality or another customer-facing environment where you've demonstrated the ability to influence and build relationships. You'll ideally … have: Previous experience in a sales or customer-focused role. Excellent communication and interpersonal skills. A positive attitude and strong work ethic. The confidence to build rapport and engage with new people. Self-motivation and a desire to achieve and exceed targets. A willingness to learn, develop and progress ...

Your new company Our client is a well-established and expanding business operating within the fashion and retail sector, supplying products to a diverse customer base across the UK and international markets based in Leicester City Centre. With a strong reputation for quality, innovation and customer service … incomplete transactions. Finance & Transactional Support Support transactional processes including: Sales orders and invoices Purchase orders and invoices Inventory transactions Stock movements Payments and journals Customer and supplier records Investigate discrepancies between systems and financial records. Assist with month-end system-related issues and reconciliations. Help maintain accurate master data ...

macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership of tickets through to resolution ** Maintaining accurate technical documentation ** Delivering excellent customer service What We're Looking For ** Commercial experience in a 2nd Line IT Support role ** Strong Microsoft 365, Windows and Mac support experience ...

existing 2nd Line Technician on infrastructure support, technical issues and improvement projects. We're looking for someone who combines strong technical ability with excellent customer service and takes ownership of problems through to resolution. The Role You'll be responsible for: Acting as the primary technical escalation point ...

technologies and industry accepted security policies.4. Solid interpersonal and communication skills to deal effectively with all kinds of internal customers and external vendors.5. Effective Customer service skills.6. Excellent problem solving, diagnosing and troubleshooting skills.7. Solid ITSM experience utilizing ServiceNow or similar tool. Education & Experience: Bachelor's degree ...

continued growth, we are looking for an ambitious and relationship-focused Business Development Manager to help expand our client base while delivering exceptional service to our existing customers. The Role This is an exciting opportunity for a proactive sales professional who enjoys building long-term relationships and helping clients … quotations and proposals. Account Management & Client Retention Build and maintain strong relationships with existing clients. Act as a trusted point of contact, ensuring excellent customer service at all times. Deliver retainer package services, including quarterly review meetings and ongoing client support. Identify opportunities to upsell and cross-sell ...

compliance with both internal and external security audits and accreditations. Troubleshoot reported faults with Windows desktops, laptops, mobile devices Maintain a high degree of customer service through face-to-face communication, telephone, email, and instant messaging support. Gather and submit evidence in relation to quarterly and annual security … policies, compliance requirements, and external audits. Maintain close attention to Service Level Agreements (SLAs) and set clear expectations with customers. Solve complex technical issues and actively participate in continuous improvement initiatives. Device builds experience using MECM/SCCM. S trong knowledge and hands-on experience in Active Directory ...

about what the Sales Administration Manager role entails Management role leading the Export & Sales Administration function, with responsibility for developing the team and ensuring customer orders, domestic and international shipments, service/repair activity and associated administration are handled accurately and efficiently. The role requires strong practical knowledge … international shipping, alongside commercial awareness and the ability to work closely with Commercial, Production, Purchasing, Finance and Quality. It also has a strong customer-service focus, dealing with order and shipment queries, while taking ownership of export/compliance issues and ensuring they are followed through to resolution. ...

about what the Sales Administration Manager role entails Management role leading the Export & Sales Administration function, with responsibility for developing the team and ensuring customer orders, domestic and international shipments, service/repair activity and associated administration are handled accurately and efficiently. The role requires strong practical knowledge … international shipping, alongside commercial awareness and the ability to work closely with Commercial, Production, Purchasing, Finance and Quality. It also has a strong customer-service focus, dealing with order and shipment queries, while taking ownership of export/compliance issues and ensuring they are followed through to resolution. ...

where necessary. You need to like working with people, via phone, video and email. You will be able to get experience of offering great customer service, representing us in a calm, organised, knowledgeable and friendly manner. You will also be involved in the distribution of resources to customers. … role communicates information with customers and service users regarding Togetherness products, services and distributing. Working is hybrid working between office and homeworking. You will need to achieve Level 2 English and Maths prior to taking the End Point Assessment if you haven't already achieved GCSE ...

community. You will ensure that the data on the College's CRM system is up to date and accurate. You will have the following Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints ...

COMPANY PROFILE Here at Genda-Playnation Entertainment, we are passionate about what we do We are committed to giving our customers fantastic service in a fun and exciting holiday environment. We put our heart and soul into creating exciting memories for all our customers to ensure they leave happy … Purpose The Central Operations Administrator is a multi-functional, cross-departmental role that provides organised, accurate and responsive administrative support for key central service functions. The role acts as a coordination point for fleet administration, IT inbox triage, business services administration and health and safety administration support, helping ensure ...

programme, where you will also complete a Level 3 Business Administrator qualification. Role Main Duties: To provide data input and administrative support in planning service processes, including building control, development management, planning policy and land charges, to ensure that statutory and departmental service plan targets are met. Assist … development, support and maintenance of the division’s electronic, monitoring and administrative systems to ensure effective service delivery. Assist in the processing of correspondence, reports and other documents. Maintenance of databases, providing information to the Service, involving inputting details, generating documents and standard reports and spatial data capture. ...