551 to 575 of 1,493 Service Delivery Jobs in the UK excluding London

looking for an experienced and forward-thinking Oracle Systems Management Lead to take ownership of our Oracle Fusion platform and drive the strategic delivery, performance and continuous improvement of Oracle services across the Council. This is an exciting opportunity to play a pivotal role in shaping how technology supports … value of our investment in Oracle technology and licensing. About the role This is a highly visible leadership position where you'll oversee service performance, governance, supplier relationships and continuous service improvement. You'll be responsible for ensuring key suppliers meet contractual obligations and deliver high-quality services ...

Salesforce Developer (Service Cloud) -£54,000-66,000 – SE London – 2 days a week onsite My client is a leading Housing Association who provide some of the most affordable homes in London and the South East and offer a wide range of support to the community. Due to exciting … growth we are looking to recruit for a Salesforce Developer (Service Cloud) who will be responsible for developing, integrating, testing, and maintaining existing and new features in the company Salesforce and Contact Centre platform. The Salesforce Developer (Service Cloud) will work closely with business representatives, IT colleagues ...

CMDB Application Developer & Reporting Specialist to support a major Defence customer by developing and maintaining a centralised CMDB solution that underpins critical IT Service Management and Digital Workplace services. You will be responsible for building and improving CMDB applications, automating data collection, integrating multiple technology sources, and delivering insightful … dashboards and KPI reporting. The role will play a vital part in improving service visibility, governance, operational performance, and decision-making across secure and complex environments. Key Responsibilities Design, develop and maintain CMDB applications and workflows. Create user-friendly interfaces for Configuration Item (CI) management. Integrate infrastructure, asset, application ...

Help to Buy. Be at the centre of decision-making Lead incident response activities, work directly with senior stakeholders and clients, and drive service recovery during high-profile operational events. Grow your career Develop expertise in incident management, stakeholder engagement, service improvement and data analytics, with opportunities … influence strategic decisions and progress into senior service management and leadership roles. Role Purpose The Business Incident Manager is responsible for the end-to-end management of business incidents impacting the NS&I B2B account, supporting key services including Tax-Free Childcare (TFC), Help to Save (HTS), Court Funds ...

Sword Group in Scotland is seeking an experienced Service Desk Operations Manager to lead and mature a high-performing, ITIL-aligned Service Desk across multiple enterprise environments. The role focuses on transforming the desk into a proactive managed service and delivering data-driven, value-focused support. … will oversee governance, incident and service request fulfillment, and work closely with Service Delivery, Technical Operations, and customers to ensure consistent, efficient service #J-18808-Ljbffr ...

DescriptionReady to shape the future of enterprise service management across one of the UK's leading energy companies? Do you enjoy defining platform strategy, influencing technology decisions, and delivering solutions that create lasting business value? At EDF, "Success is Personal", and this is your opportunity to build a career … recruiting for three ServiceNow Platform and Solution Architects, giving you the opportunity to join a growing team that's shaping the future of digital service delivery across EDF. Working across multiple ServiceNow products, you'll define the platform's future direction while supporting key business outcomes and technology ...

DescriptionReady to shape the future of enterprise service management across one of the UK's leading energy companies? Do you enjoy defining platform strategy, influencing technology decisions, and delivering solutions that create lasting business value? At EDF, "Success is Personal", and this is your opportunity to build a career … recruiting for three ServiceNow Platform and Solution Architects, giving you the opportunity to join a growing team that's shaping the future of digital service delivery across EDF. Working across multiple ServiceNow products, you'll define the platform's future direction while supporting key business outcomes and technology ...

TEAM Energy is seeking a Delivery Analyst to join our Service Delivery team in Milton Keynes Salary: £24,454 - £30,000 Hours of Work: 37 hours per week - Hybrid - 2 office days per week Contract Type: Permanent As a Delivery Analyst you will be responsible … objectives. You will be able to demonstrate a passion for working with data with a high attention to detail, problem solving and customer service in equal measure and be educated to degree level. You will have intermediate to advanced level MS Excel skills and will thrive in interpreting numeric ...

June 2027 Key Responsibilities Providing procurement, financial, asset management and administrative support within the Information Services Planning & Administration team. Supporting the delivery of compliant IT procurements in line with public sector procurement legislation, Council Financial Regulations and Contract Standing Orders. Assisting with contract management activities to ensure legal compliance … value for money from IT suppliers. Supporting financial administration, asset management, FOI requests and telephony contract administration. Maintaining service documentation and utilising IT service management tools in line with ITIL processes. Identifying opportunities for cost savings and service improvements across the Council. Working collaboratively with stakeholders, suppliers ...

Network Inspector to work on our Hinkley Point C contract in Bridgwater, Somerset As the Network Inspector you will be part of our Core service team who are responsible for Manage and delivery of core service maintenance on HPC and its associated development sites. As the Network … necessary documentation in accordance with NNB procedures to complete their tasks. Ensure the highest possible health & safety & environmental standards are employed across the service adhering to M GROUP and NNB health and safety policy culture. Optional participation in winter service Other duties associated with this role in Support ...

strategic partner for one of our most important insurance customers in the UK. This role sits at the intersection of customer leadership, service delivery, operational performance, and executive stakeholder engagement. You will be accountable for ensuring the client realises ongoing value from their investment in Majesco while maintaining … senior point of contact for this strategic account, you will work closely with customer executives, Majesco leadership, product teams, support teams and delivery organisations to drive customer satisfaction, business outcomes, and long‐term partnership success. This is not a traditional support leadership role. Success in this position requires ...

business risks Lead a geographically dispersed team of physical security assurance professionals, creating a culture of professionalism, collaboration and continuous improvement. Physical Security Assurance Delivery and Oversight Oversee delivery of physical security assurance activity across DWP and other relevant locations Ensure assurance reviews are evidence‐based, proportionate … providing professional expertise and lessons learned from physical assurance activity. Support integration of physical security assurance into wider enterprise assurance approaches where appropriate. Maintain service quality, stakeholder confidence and operational effectiveness throughout periods of organisational change. Develop productive relationships with government partners and security communities Share best practice ...

Yusen Logistics is seeking an IT Service Desk Team Leader to guide day-to-day Service Desk operations at Grange Park, Northampton. The role involves developing the Service Desk team, managing tickets and SLAs, and acting as escalation point for complex issues across Microsoft 365, endpoints … ITSM processes. The successful candidate will lead service delivery, collaborate with Level 2 teams, and drive continuous improvement while ensuring excellent customer service and adherence to procedures. #J-18808-Ljbffr ...

client. Identify recurring operational issues and drive cross-functional resolution. Performance and Outcome Management Monitor agreed measures such as throughput, availability, utilisation, transaction performance, service speed and operational adoption. Work with the client to understand whether Boxbar is delivering the intended operational and commercial value. Produce clear performance summaries … client health assessment. Identify dissatisfaction, declining utilisation, repeated incidents or reduced engagement. Escalate material commercial risks to the Head of Strategic Partnerships. Escalate material delivery or technical risks to Operations and relevant functional leaders. Create joint recovery plans where the relationship or service outcome is at risk. Track ...

management and operational excellence. Role Responsibilities: Key responsibilities include: Owning and governing the Group's infrastructure and connectivity services. Managing strategic supplier relationships and service partners. Acting as a senior technical authority for infrastructure-related matters. Monitoring service delivery against agreed performance measures. Driving continuous service improvement initiatives. Approving and governing major infrastructure changes. Leading regular service reviews and performance discussions. Supporting technology resilience, operational continuity and future business growth. Develop and maintain the Group's infrastructure strategy and technology roadmap. Ensure infrastructure services continue to support business growth and future projects. Identify opportunities ...

summary The Commercial Research Delivery Centre (CRDC) Sussex is transforming the delivery of commercial clinical trials across the region, improving access to research opportunities for local communities. By bringing together healthcare organisations, researchers and stakeholders, CRDC Sussex is accelerating study delivery and adopting innovative approaches that … cutting-edge clinical research accessible to more people across Sussex. Main duties of the job As a Digital Research Facilitator , you will support the delivery of digital participant identification and recruitment pathways for commercial clinical trials across Sussex. Using healthcare datasets, digital systems and research tools, you will undertake ...

sooner. Role Purpose Lead the technical design, development and deployment of enterprise AI-enabled solutions aligned to People & Culture priorities Own service integrity, operational excellence, and governance across AI and digital people platforms Handle and partner with external vendors/configuration centres to deliver scalable, compliant solutions globally … patterns, agent-based frameworks, and AI APIs into enterprise-ready solutions. Champion automation across the AI lifecycle from data ingestion to deployment and run. Service, Delivery & Governance Ownership Be the point of accountability for system and solution integrity , ensuring incidents, risks and issues are led clearly and effectively. ...

Lookers Limited is seeking a Service Desk Manager on a 15-month maternity cover contract to lead IT support functions across the organisation. You will drive service delivery for the Service Desk, 2nd Line and User Access teams, ensuring high-quality support, governance, and continuous improvement. ...

Lookers Limited is seeking a Service Desk Manager on a 15-month maternity cover contract to lead IT support functions across the organisation. You will drive service delivery for the Service Desk, 2nd Line and User Access teams, ensuring high-quality support, governance, and continuous improvement. ...

continue to develop and expand our Senior Dispensary Team. The successful candidate will have the opportunity to contribute to the ongoing development of the service and support the delivery of high-quality pharmacy services. Applicants must be registered with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician … Pharmacy Technician - Dispensary, ensuring an effective and efficient service. Prioritise workload and allocate staff appropriately across dispensary areas, maintaining flexibility to meet operational and service demands. Work collaboratively with the Principal Pharmacy Technician - Dispensary to promote a positive team approach and support the delivery of high-quality pharmacy ...

Service Team Leader North West Circa £55,000 – 65,000 dependent on experience If you are looking for an opportunity to blend hand on technical BMS expertise whilst developing a growing team of engineers then this is the role for you. I am looking for an experienced BMS Service … role in ensuring BMS systems operate efficiently, reliably, and in line with client expectations while helping shape the future of smart building service delivery. You will be: Leading, mentoring, and supporting a team of BMS Service Engineers Supervising planned and reactive maintenance activities across client sites Acting ...

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design and implement automation frameworks ...

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...

into effective organisational structures, roles, governance models, capabilities and ways of working. The role will ensure that organisational design decisions support operational efficiency, accountability, service excellence, and adoption of the new S/4HANA platform. The position partners closely with Business Integrator, Systems Integrator, Global Process Owners and their … future roles, responsibilities, reporting lines, accountabilities, and governance frameworks. Develop global organisational design standards and blueprints while considering local market needs. Support decisions on service delivery models and location strategies. Transformation Delivery Work closely with Programme Leads, PMO, and business leaders to integrate organisational design into transformation ...

summary This is an exciting opportunity to join an established Lincolnshire Talking Therapy service as a B2 Administrative Assistant for the Skegness LTT Team. We are looking for an organised, flexible, efficient team player to join our busy mental health talking therapies service. The successful applicant will be based … Holly Lodge, Skegness, supporting service delivery, working Mon- Friday. The service will provide regular supervision and training to support this. You will require excellent communication, organisational and IT skills, as well as having an exemplary telephone manner, with the initiative to work on your own at times. ...