551 to 575 of 3,238 Service Delivery Jobs in the UK excluding London

The Application Support Apprentice will support the delivery, maintenance, and enhancement of business-critical applications that underpin core services across the organisation. This role is key to ensuring that staff and students can effectively use digital tools and systems that support teaching, learning, and operational delivery. Role This is … a hands-on, customer-facing role offering valuable experience within a dynamic IT environment, helping to build practical skills while contributing to the reliable delivery of essential digital services across the organisation. Main responsibilities: Support the development, implementation, and maintenance of the College’s primary business information systems, in … with infrastructure engineers to develop integrated IT solutions that address root causes, improve functionality, and support digital transformation. Respond to user-reported incidents and service requests in line with agreed Service Level Agreements (SLAs), maintaining a high standard of customer service and issue resolution. Assist in analysing More ❯

Team? This exciting role is part of a team that shapes the overall experience customers receive when they buy and use a product or service from Samsung. Based in the Customer Engagement team, this role is an integral part of the wider CX (Customer Experience) Team. As a Platform … responsible for maintaining and supporting platforms and technology across CX. You will deliver support to teams both internally within Samsung and across our key service delivery and customer support partners. You will work at the intersection of technology and people, driving change that improves efficiency, streamlines processes, and … Your key responsibilities Coordinate existing platforms portfolio within CX while understanding wider business platform developments Maintain key vendor relationships to drive performance against the delivery plan with clear definition of key performance indicators and shared measures of success Coordinate change initiatives by overseeing technology-related change projects from initiation More ❯

Team? This exciting role is part of a team that shapes the overall experience customers receive when they buy and use a product or service from Samsung. Based in the Customer Engagement team, this role is an integral part of the wider CX (Customer Experience) Team. As a Platform … responsible for maintaining and supporting platforms and technology across CX. You will deliver support to teams both internally within Samsung and across our key service delivery and customer support partners. You will work at the intersection of technology and people, driving change that improves efficiency, streamlines processes, and … Your key responsibilities Coordinate existing platforms portfolio within CX while understanding wider business platform developments Maintain key vendor relationships to drive performance against the delivery plan with clear definition of key performance indicators and shared measures of success Coordinate change initiatives by overseeing technology-related change projects from initiation More ❯

Team? This exciting role is part of a team that shapes the overall experience customers receive when they buy and use a product or service from Samsung. Based in the Customer Engagement team, this role is an integral part of the wider CX (Customer Experience) Team. As a Platform … responsible for maintaining and supporting platforms and technology across CX. You will deliver support to teams both internally within Samsung and across our key service delivery and customer support partners. You will work at the intersection of technology and people, driving change that improves efficiency, streamlines processes, and … Your key responsibilities Coordinate existing platforms portfolio within CX while understanding wider business platform developments Maintain key vendor relationships to drive performance against the delivery plan with clear definition of key performance indicators and shared measures of success Coordinate change initiatives by overseeing technology-related change projects from initiation More ❯

Ideally you should already hold Security (SC Clearance) or the willingness and ability to undertake. The First Line Analysts will be working in the Service Desk Support team supporting the contract between Mon-Fri covering 7.00am 7.00pm on a soft shift pattern (37.5 hour working week). These opportunities … are key in assisting with the transition and on-boarding of a new customer account with a view to continue into BAU once the service goes live. The analyst will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenters … applications specific to individual customers. Progress/close incidents to a satisfactory conclusion on the incident management system. Liaise with the team and other Service Analysts/customer on open incidents ensuring no incidents is left unattended beyond SLA. Escalate potential service issues initially with Team Leader. Liaise More ❯

seasoned 2nd Line Engineer seeking a fresh and exciting challenge? This is your chance to shine! Were inviting you to join our Desktop Support Service team, proudly based in Gloucestershire. In this role, youll be at the heart of providing essential hardware support to a prestigious government client. From … security protocols, including software encryption and system lockdown. Updating asset management records and maintaining audit trails. Handling incident management and request fulfilment using a Service Management toolset. What youll bring: Experience as a Laptop/Desktop Hardware Support Engineer. Previous service delivery experience, preferably in a multi … vendor environment. Strong communication, analytical, and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had: ? Familiarity with ITSM/ITIL frameworks (experience with service and asset management tools is beneficial but not essential). If you More ❯

housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers … mitigate/avoid risk. Our Digital, Data & Technology Strategy (which underpins our overall strategy) outlines how were using digital tools to enable high quality service delivery, managing our assets better, serving residents more efficiently, and making informed and evidenced decisions to put our residents at the heart of … cloud computing, IaaS, SaaS. Sound foundational knowledge of IT infrastructure, architecture, application upgrades and cloud releases. Significant experience of managing and contracting cloud-based service providers, data centre providers and telecoms providers. Ability to communicate effectively in both technical and non-technical terms, to a varying degree for differing More ❯

week onsite in Central London Exciting client environment – Financial, Legal, and MSP sector exposure What you’ll be doing: Managing incidents, change requests, and service delivery Working closely with executives, offering 2nd/3rd line support Vulnerability scanning, remediation (Nessus, Defender 365), and patch management Project support and … candidate background: Previous experience supporting clients in the MSP, Consultancy, Legal, or Financial environments Strong communication skills with a passion for delivering first-class service Solid technical foundation across Microsoft technologies Stability matters – We’re looking for candidates who have built strong, consistent career journeys and are ready for … their next long-term move. Bonus Points: Microsoft or Azure certifications ITIL Service Management knowledge This is your chance to join a forward-thinking company that genuinely invests in your skills and career. If you're driven, personable, and ready for your next big move we'd love to More ❯

week onsite in Central London Exciting client environment – Financial, Legal, and MSP sector exposure What you’ll be doing: Managing incidents, change requests, and service delivery Working closely with executives, offering 2nd/3rd line support Vulnerability scanning, remediation (Nessus, Defender 365), and patch management Project support and … candidate background: Previous experience supporting clients in the MSP, Consultancy, Legal, or Financial environments Strong communication skills with a passion for delivering first-class service Solid technical foundation across Microsoft technologies Stability matters – We’re looking for candidates who have built strong, consistent career journeys and are ready for … their next long-term move. Bonus Points: Microsoft or Azure certifications ITIL Service Management knowledge This is your chance to join a forward-thinking company that genuinely invests in your skills and career. If you're driven, personable, and ready for your next big move we'd love to More ❯

in this role you will be able to demonstrate; • Full commercial and domestic certificates • Experience in commercial field • Experience of working within a mobile service delivery contract. • An understanding of Service Level Agreements (SLA's), service targets and objectives and Key Performance Indicators (KPI's) • Knowledge More ❯

Analyst professional? An opportunity exists with our client. This position is part of a regional IT team responsible for ensuring the efficient and effective delivery of IT services to our EPD business partners within Northern Ireland. Role: As an IT Analyst, you will ensure effective service delivery … infrastructure of IT systems, Vulnerability and asset management within the EAME region. Roles & Responsibilities: As an IT Analyst, you will be responsible for the delivery of IT services, including system and infrastructure support, Conduct updates, upgrades, and other maintenance tasks in both hardware and software areas. You will be More ❯

Analyst professional? An opportunity exists with our client. This position is part of a regional IT team responsible for ensuring the efficient and effective delivery of IT services to our EPD business partners within Northern Ireland. Role: As an IT Analyst, you will ensure effective service delivery … infrastructure of IT systems, Vulnerability and asset management within the EAME region. Roles & Responsibilities: As an IT Analyst, you will be responsible for the delivery of IT services, including system and infrastructure support, Conduct updates, upgrades, and other maintenance tasks in both hardware and software areas. You will be More ❯

2nd Line Engineer seeking a fresh and exciting challenge? This is your chance to shine! We're inviting you to join our Desktop Support Service team, proudly based in Gloucestershire. In this role, you'll be at the heart of providing essential hardware support to a prestigious government client. … security protocols, including software encryption and system lockdown. Updating asset management records and maintaining audit trails. Handling incident management and request fulfilment using a Service Management toolset. What you'll bring: Experience as a Laptop/Desktop Hardware Support Engineer. Previous service delivery experience, preferably in a … multi-vendor environment. Strong communication, analytical, and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had: Familiarity with ITSM/ITIL frameworks (experience with service and asset management tools is beneficial but not essential). If More ❯

provider, who provide support and funding firepower for our ambitious growth plans. Our vision is to be the best quality UK cyber security managed service provider. Role Overview As a Senior SOC Analyst, Technical Lead, you will work with a specialized and experienced team. Building and maintaining strong client … and be continuously monitoring, evaluating, and improving clients overall security posture. The successful applicant will have a strong background in security operations, excellent customer service skills, incident response, and threat hunting, as well as experience in managing and mentoring junior team members. You should also have experience in providing … exceptional service to customers and a strong passion for the cybersecurity industry. Your contributions will help drive the growth and development of our Security Operations Center (SOC). You will be part of the leadership team, contributing to the overall development of the SOC and assisting with decisions that More ❯

provider, who provide support and funding firepower for our ambitious growth plans. Our vision is to be the best quality UK cyber security managed service provider. Role Overview As a Senior SOC Analyst, Technical Lead, you will work with a specialized and experienced team. Building and maintaining strong client … and be continuously monitoring, evaluating, and improving clients overall security posture. The successful applicant will have a strong background in security operations, excellent customer service skills, incident response, and threat hunting, as well as experience in managing and mentoring junior team members. You should also have experience in providing … exceptional service to customers and a strong passion for the cybersecurity industry. Your contributions will help drive the growth and development of our Security Operations Center (SOC). You will be part of the leadership team, contributing to the overall development of the SOC and assisting with decisions that More ❯

provider, who provide support and funding firepower for our ambitious growth plans. Our vision is to be the best quality UK cyber security managed service provider. Role Overview As a Senior SOC Analyst, Technical Lead, you will work with a specialized and experienced team. Building and maintaining strong client … and be continuously monitoring, evaluating, and improving clients overall security posture. The successful applicant will have a strong background in security operations, excellent customer service skills, incident response, and threat hunting, as well as experience in managing and mentoring junior team members. You should also have experience in providing … exceptional service to customers and a strong passion for the cybersecurity industry. Your contributions will help drive the growth and development of our Security Operations Center (SOC). You will be part of the leadership team, contributing to the overall development of the SOC and assisting with decisions that More ❯

order to appropriately map features in their security environments, as well as provide proactive information, guidance, and support Identify risks to customers’ subscription and service renewals on an ongoing basis and collaborate with internal teams to remediate client concerns and ensure renewal readiness Establish relationships with customer executive sponsors … speaking on a frequent cadence to strengthen relationships while uncovering new service and product opportunities for the account team Monitor key performance metrics like customer satisfaction, renewal rate, product upsell/cross-sell identification, reference-ability, renewal likelihood, adoption, consumption, and customer engagement - leverage these key metrics to build … advisor to drive business value for customers Good knowledge and experience with GainSight, SFDC, GoogleSuite systems or equivalent tools Possibly holds Project Management or Service Delivery qualifications such as PMP, PRINCE2, and ITIL Highly data-driven with a dedication to following the process, ability to prioritize work within More ❯

place! We are looking for an experienced IT Enterprise Architect to design, implement, and oversee enterprise-wide technology solutions. This role requires expertise in Service Desk, End User Computing, Cloud (Azure & AWS), Network & Security, Unix, Windows, and Backup Technologies. The ideal candidate will provide strategic direction, ensure scalability, and … Customer Enterprise Architect to ensure that the Services the Provider delivers are aligned with the reference architecture, architecture guidelines, principles, policies, and technology and service standards. Handle Applications and infrastructure architecture discussions with customer. Develop a vision and roadmap for the Infra, Cloud & Security Services as directed by the … customer that address the changing business and technical needs. Proactively bringing new and innovative technical and service solution suggestions to the customer, as required and defined in the Agreement. Ensure that services and technology are compliant with internal and external rules and policies. Develop new solutions to meet business More ❯

place! We are looking for an experienced IT Enterprise Architect to design, implement, and oversee enterprise-wide technology solutions. This role requires expertise in Service Desk, End User Computing, Cloud (Azure & AWS), Network & Security, Unix, Windows, and Backup Technologies. The ideal candidate will provide strategic direction, ensure scalability, and … Customer Enterprise Architect to ensure that the Services the Provider delivers are aligned with the reference architecture, architecture guidelines, principles, policies, and technology and service standards. Handle Applications and infrastructure architecture discussions with customer. Develop a vision and roadmap for the Infra, Cloud & Security Services as directed by the … customer that address the changing business and technical needs. Proactively bringing new and innovative technical and service solution suggestions to the customer, as required and defined in the Agreement. Ensure that services and technology are compliant with internal and external rules and policies. Develop new solutions to meet business More ❯

place! We are looking for an experienced IT Enterprise Architect to design, implement, and oversee enterprise-wide technology solutions. This role requires expertise in Service Desk, End User Computing, Cloud (Azure & AWS), Network & Security, Unix, Windows, and Backup Technologies. The ideal candidate will provide strategic direction, ensure scalability, and … Customer Enterprise Architect to ensure that the Services the Provider delivers are aligned with the reference architecture, architecture guidelines, principles, policies, and technology and service standards. Handle Applications and infrastructure architecture discussions with customer. Develop a vision and roadmap for the Infra, Cloud & Security Services as directed by the … customer that address the changing business and technical needs. Proactively bringing new and innovative technical and service solution suggestions to the customer, as required and defined in the Agreement. Ensure that services and technology are compliant with internal and external rules and policies. Develop new solutions to meet business More ❯

place! We are looking for an experienced IT Enterprise Architect to design, implement, and oversee enterprise-wide technology solutions. This role requires expertise in Service Desk, End User Computing, Cloud (Azure & AWS), Network & Security, Unix, Windows, and Backup Technologies. The ideal candidate will provide strategic direction, ensure scalability, and … Customer Enterprise Architect to ensure that the Services the Provider delivers are aligned with the reference architecture, architecture guidelines, principles, policies, and technology and service standards. Handle Applications and infrastructure architecture discussions with customer. Develop a vision and roadmap for the Infra, Cloud & Security Services as directed by the … customer that address the changing business and technical needs. Proactively bringing new and innovative technical and service solution suggestions to the customer, as required and defined in the Agreement. Ensure that services and technology are compliant with internal and external rules and policies. Develop new solutions to meet business More ❯

place! We are looking for an experienced IT Enterprise Architect to design, implement, and oversee enterprise-wide technology solutions. This role requires expertise in Service Desk, End User Computing, Cloud (Azure & AWS), Network & Security, Unix, Windows, and Backup Technologies. The ideal candidate will provide strategic direction, ensure scalability, and … Customer Enterprise Architect to ensure that the Services the Provider delivers are aligned with the reference architecture, architecture guidelines, principles, policies, and technology and service standards. Handle Applications and infrastructure architecture discussions with customer. Develop a vision and roadmap for the Infra, Cloud & Security Services as directed by the … customer that address the changing business and technical needs. Proactively bringing new and innovative technical and service solution suggestions to the customer, as required and defined in the Agreement. Ensure that services and technology are compliant with internal and external rules and policies. Develop new solutions to meet business More ❯

will work on an on-call basis, to manage major incidents and recovery on the running line while providing clear and concise information to Service Delivery, Planning and Service Control colleagues. Whilst on call you will work 14:00 22:00 but might be called outside of … related unit defects, ensuring suitable and timely short-term mitigation is put in place. Support, or lead in some cases, the companys processes for service incident investigations, providing technical input as necessary also using their wider railway knowledge to suggest improvement actions. Use onboard intelligent systems such as OTMR … best to assist you. If you want to register your interest and apply, please contact me on the below or apply online: Miren Chauhan Delivery Consultant Email More ❯

will work on an on-call basis, to manage major incidents and recovery on the running line while providing clear and concise information to Service Delivery, Planning and Service Control colleagues. Whilst on call you will work 14:00 22:00 but might be called outside of … related unit defects, ensuring suitable and timely short-term mitigation is put in place. Support, or lead in some cases, the companys processes for service incident investigations, providing technical input as necessary also using their wider railway knowledge to suggest improvement actions. Use onboard intelligent systems such as OTMR … best to assist you. If you want to register your interest and apply, please contact me on the below or apply online: Miren Chauhan Delivery Consultant Email: TPBN1_UKTJ More ❯

company specializing in IT automation solutions. Our flagship product, the Atria platform, empowers IT Providers, Telcos, Systems Integrators, and Enterprises to streamline operations, enhance service delivery, and optimize business processes. By integrating seamlessly with technologies like Microsoft 365, Active Directory, Citrix, and RDS, Atria automation enables service … in PowerShell scripting and a keen interest in IT automation. · Demonstrated problem-solving skills and the ability to address complex technical issues. · Proven customer service skills and a commitment to client satisfaction. · Strong written communication skills, with the ability to create clear and concise documentation and content. Desirable/… Active Directory, Citrix, Or another RDS Software · Background in IT support roles with a focus on automation. · Familiarity with integrating automation tools into IT service management platforms. · Experience in managing projects, with the ability to deconstruct tasks into manageable steps. Application Process Are you an IT professional feeling that More ❯