26 to 50 of 216 Customer Service Jobs in the West Midlands

Executive to join a large and established environmental company in the West Midlands Do you enjoy working with large corporate clients, combining exceptional B2B customer service with strong data management and Excel skills? My client is looking to recruit a Senior Data executive to join their growing business … where you will be responsible for managing and analysing large volumes of data, ensuring accuracy and providing a professional and responsive service to clients. Key Responsibilities Manage and maintain large volumes of customer and operational data. Provide exceptional B2B customer service to large corporate clients. Analyse ...

arrive. You'll be part of a dedicated team working together to deliver outstanding care to our local community. If you're passionate about customer service, enjoy working with people, and want to be part of a team delivering high-quality healthcare, we'd love to hear from … Access to a generous NHS pension scheme with 23.78% employer contribution. 33 to 38 days annual leave entitlement, including bank holidays, depending on service (pro rata for part-time staff). Access to an extensive Employee Benefits Programme (Vivup) offering: 24/7 access to counselling services Salary sacrifice ...

confident, articulate, and flexible, with strong organisational and IT skills. They will also be able to maintain the highest standards of professionalism, confidentiality, and customer service while working in a fast-paced environment. The post will involve working on a 4 week rota and will include weekend … 20.00, Fri 14.00-22.00) If you are a reliable team player who thrives in a busy environment and is committed to delivering an excellent service, we would welcome your application. Main duties of the job To undertake general telephonist and switchboard duties, acting as the first point of contact ...

Service Delivery and Operations Manager - Technical Services Location: Droitwich Salary: up to £35,000 per annum. Dependant on Experience. Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen more … datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services We are looking for an experienced Service Delivery & Operations Manager with a strong technical background to lead the day-to-day delivery of our IT, engineering and technical services. This ...

Installation and Service Engineer Location: Birmingham Salary: £26,000£31,000 per annum, dependent on experience Additional earnings: £140 per week service call-out allowance Start date: Immediate start available About the Company We are a professional and customer-focused business committed to delivering reliable security solutions. … value high standards of workmanship, excellent customer service and supporting our employees to develop their skills and experience. We supply, install, maintain and, where applicable, monitor the following security systems: Intruder alarm systems supply, installation, maintenance and monitoring. CCTV systems supply, installation and maintenance. Access control systems supply ...

operational activities of the business. The role will be responsible for coordinating sales administration, stock control, export documentation, logistics management, ERP system administration, and customer service activities to ensure smooth and efficient business operations. The successful candidate will work closely with internal departments, suppliers, warehouses, freight providers … customers to maintain high service levels and operational excellence. Key Responsibilities Coordinate daily operational activities to ensure efficient order processing and fulfilment. Process customer orders accurately and efficiently through ERP systems. Generate quotations, sales orders, invoices, credit notes, and other customer documentation. Monitor stock levels and maintain ...

Were looking for a First Line Customer Support professional to join a busy, friendly and progressive team on a temporary basis. Working Monday - Friday between the hours of 8-4pm, 9-5pm, 10-6pm, 11-7pm and 12-8pm. Temporary position for 8 weeks … contact for customers. Handling queries, providing basic technical support. Troubleshooting issues and escalating more complex problems where required. The ideal candidate will have: Strong customer service and communication skills Good IT skills and confidence troubleshooting basic issues A calm and professional approach Good attention to detail and organisation ...

supporting Digital systems and processes in line with Trust policies. Working closely with colleagues across Digital, Procurement, Finance and other departments, they contribute to service improvements, support meetings and reporting, and help ensure the smooth day-to-day operation of Digital Services. The role requires excellent organisational, communication … customer service skills, together with a proactive approach to delivering high-quality administrative support within a busy NHS Digital environment. This is a part time role, 18 hours a week Monday to Friday, ideally 3 full days but open to discuss flexible working days. Main duties ...

currently looking for an experienced, enthusiastic and self-motivated Care Coordinator to join our leading healthcare team. The successful candidate will have excellent customer service, computer, and organisational skills to help complete the day-to-day tasks. As a Care Coordinator you will be responsible for managing … patient flow within the Medical Centre. You will also ensure professional and courteous customer service to patients, staff and visitors. Working Hours - 12.30pm till 6.30pm (30 hours) Working days - Monday to Friday Main duties of the job Responsibilities Greet incoming patients and visitors and assess their needs Communicate ...

Customer Service Advisor Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Contract: Full-time, Permanent About Us At BNP Paribas Personal Finance, we're part of a global banking group with a simple mission … responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. The Role As part of the Customer Service team you will be working within the Fraud department, bringing fraud detection expertise to our Fraud function and supports the first line ...

friendly policies Flexible working options Wellbeing support initiatives Main duties of the job This is a dynamic, patient-facing, back-office, and digitally advanced customer service role that maximises the use of digital tools and automation to maximise patient care and the overall patient experience. You will provide … three years of employment or training. Employment history: Please notify us of any employment gaps of 6 weeks or more. Person Specification Skills Essential Customer service orientation. Excellent communication and interpersonal skills. Problem-solving and organisational ability. Tolerance to fast pace working retaining professionalism to be able ...

days' holiday + bank holidays, funded training and certifications, pension, charity leave and free on-site parking Our client, a growing UK Managed Service Provider, is hiring an experienced IT Services Manager to lead its technical service operation across support, field services and project delivery. This … senior leadership position with genuine scope to influence how IT services are delivered. You'll develop the technical team, drive service standards, oversee customer projects and act as a senior technical and operational point of contact across the business. What you'll do Lead, mentor and develop teams ...

Line Service Engineer - IT (24/7 Shift) Solihull, West Midlands £30,000 - £32,000 + 20% Shift Allowance (£38,400 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a 2nd Line Service Engineer to join … brand new, high performing 24/7 support team. Working with a diverse customer base, you'll be responsible for resolving escalated technical issues, troubleshooting complex incidents, and delivering exceptional service against agreed SLAs. What You'll Be Doing Taking ownership of technical incidents through to resolution. Providing ...

well-established manufacturing client are looking for an office-based Account Manager responsible for developing and maintaining strong customer relationships to drive customer satisfaction, retention, and revenue growth. Acting as the primary point of contact for general industry customers, the role focuses on having a deep understanding … customer requirements and delivering solutions that meet both customer and business needs. You will be working closely with Sales, Operations, Quality, Project Management and Finance teams, to coordinate effective solutions, resolve customer issues, and identify opportunities to grow existing accounts through upselling and cross-selling activities. Build ...

value, transparency, and simplicity for its millions of customers.YOUR IMPACTWe’re looking for an experienced Contact Centre QA Manager that has a passion for customer service to join our growing customer support team. If you have worked in a contact centre environment and have strong quality experience … division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management.What ...

provide professional, accurate and timely administrative support across eCommerce platforms, customer enquiries and purchasing activities, delivering a consistently positive customer experience through effective communication, efficient coordination and high-quality service. Role Customer & Platform Support: Respond promptly and professionally to customers via eCommerce platforms, email and phone Handle … customer returns and shipment queries, liaising with couriers and the Returns department Collaborate with Sales and Purchasing teams to resolve product-related queries Work with the Ebay Specialist to ensure timely customer replacements, refunds and credit notes Maintain positive platform feedback by delivering exceptional service and proactively ...

Super Smart Service Ltd, we’re powering global commerce through fast, intelligent, and scalable fulfillment solutions. With a footprint spanning over 28 million ft2 in 30+ countries and advanced tech like Autonomous Mobile Robots (AMRs), we’re redefining how brands deliver customer experiences. We are seeking a Customer Service Specialist to join our UK team and play a key role in driving customer satisfaction, retention, and business growth. Location: Lakeside, Cannock, Staffordshire, United Kingdom, WS11 1SL What You’ll Do Manage and develop relationships with a portfolio of B2B eCommerce clients, serving as their primary ...

Customer Services Coordinator Telford office based Monday to Friday 09:00 to 17:00 Circa £28,000 per annum plus benefits As a Customer Services Executive you will support the Sales Team by managing and develop a portfolio of customers to achieve targeted sales growth, whilst ensuring that … highest level of customer service and support are provided at all times. Duties Prepare and follow up estimates for your allocated clients Process customer orders Request proofs and artwork Process call offs/delivery requests Book in transport with customers Update and maintain the CRM Provide technical ...

Week, Monday & Friday 08:45 17:00 & Tuesday & Wednesday, 12:30 -17:00. An exciting opportunity has arisen to join the Worcestershire Community Dental Service as a Receptionist, working 24 hours per week across our sites in Kidderminster, Redditch and Worcester. The role includes Mondays at Kidderminster Health Centre … Tuesday and Wednesday afternoons in Redditch, and Fridays in Worcester. The post holder will provide a comprehensive reception and administrative service, acting as the first point of contact for patients, carers and healthcare professionals. Duties include booking and managing appointments, maintaining patient records, handling enquiries, processing payments, and supporting ...

scheme Significant career development opportunities Opportunity for global travel Remit: As Controls & Automation Engineer you will play a key leadership role in the UK Service Center operations. This is a senior-level position with a clear progression path to becoming Service Centre Manager. This opportunity is ideal … hands-on bias towards solving complex technical challenges. The successful candidate will contribute to both operational performance and technical innovation across the customer base and product lines, with regular involvement in real-world commissions, diagnostics and system upgrades. Responsibilities: Lead day-to-day Service Centre operations, ensuring efficient ...

remote and on-site technical support. Main duties of the job Provide 3rd line support for clinical and non-clinical users across partner and customer organisations. Provide an escalation point and technical supervision to more junior technical teams. Maintain and build constructive relationships with a broad range of internal … progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave Extensive Health and Wellbeing support and resources If you work in our community teams ...

sale of personalised cherished registrations within the United Kingdom. Our focus lies in delivering vehicle registration numbers tailored to your specific needs. Every customer is treated uniquely, emphasising personalised customer service and competitive pricing. Role Netplates is looking for a detail-oriented and analytical Data Technician Apprentice … sale of personalised cherished registrations within the United Kingdom. Our focus lies in delivering vehicle registration numbers tailored to your specific needs. Every customer is treated uniquely, emphasising personalised customer service and competitive pricing. ...

technology business specialising in advanced gas and flame detection systems used within safety-critical environments. This is an excellent opportunity for an experienced Field Service Engineer to join a small, established team supporting customers across the UK. Ideally, you will already have experience working with gas detection equipment. However … strong testing, controls and fault-finding experience. THE OPPORTUNITY This is a home-based field role offering considerable autonomy over your diary, workload and customer visits. You will join a team of three other Field Service Engineers and report directly to the Fixed Systems Service Manager. From ...

with opportunity to grow and develop.MINIMUM (ESSENTIAL) REQUIREMENTSExpertise in Microsoft Dynamics CE and Power Platform Products: Proficiency in several of the following products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI.AI features within Microsoft Dynamics … client-facing situation.Help set clear expectations of standards of behaviour, and speed and quality of delivery that reflect the levels of professionalism and service we expect to provide to our customers, and how we treat each other, encouraging personal growth, achievement and satisfaction.Embracing our differences At Kainos, we believe ...

REQUIREMENTSExpertise in Microsoft Dynamics and Power Platform Products: Indepth knowledge with at least 2 of the following Microsoft Dynamics or Power Platform products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI.AI features within Microsoft Dynamics ...